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64.3

5.0

11.8

5.0

1.3

8.1'SEisiofnrmFm'EaeR'Mfl

@uatirn'n30wivi

il?rmtu3i-1fotw^

il? wnru1tTqIah-1.30'SoTw-3

iJf^wnoi1.31folw^-2Mim

wnnm'n2"ifotwfulil

9.RQnwR? i]Q^^n? uiviPiJiMrufijnvi'a^?i<u^l !:ijpif3dn5i?i

?0Oft 50-60

raEjat;70-80

?atia^90-100

398

86

140

91

36

45

398

310

119

171

20

88

398

100.0

21.6

35.2

22.9

9.0

11.3

100.0

77.9

38.4

55.2

6.5

22.1

100.0

2.2 ?^mjnn?l?)nf)%4ivipj'ii'a-3<uh3n n ;mj'ijfcytiinpi jJvmyiEnsTasn .n'.g'l'uiJsti.vifl

m?^ranm?|fln?amvi0^fl^un3niri?smjiJ?qjqjw

iJ^n-aiiliQEJ 5 jjnwf^Tu l mciijj 46 la ^nuuniCI-ujjiPi?jnuvi 1 mtnjjsTUQ'u 6 lie 3JiPi?5n"u^ 249P. _flinjj<!nuQU 13 to a-jiflsjrmvi 3 Fhtn jj tiuquh !jq jjip jpuvi 4 phtnimuQu 9 ita nas

ijjipujtuvi 5 Ritnjm'UQU 7 to warmQiflnnwiim iln^n n?~ij*iijill'njanpii1r uwnQviEJiaEiym/T/]

T,wiif^mpitvi ]Cinn?fan?ai4m linuj35ifcynjn^lut !jfQij'By'l<u?s ijjjnn (m\ @ 33 ntu'U'uwiiJ

sinFiEU'umliJj 46 flriL'uu) Ri?ii9<u5"aj ^ 49.5 ai'Ei^sni>ainni?|?n? 'ui>vi(3 iTUfi5iffijajivi'a-3n<u'5i'a-3

ilTunan-3 (J!i^u,<u<u5i vnln-3 3-4 stu'U'u 'mn^timv, 6 fi^uwu) PSpnCI<u?fi J9t 58.8 unpif Tuvi 2

il?j;3vifirnvi uatilTrlviews itu^ ijiJTunsn-j (Pi^uiu<u?sviQn>3 6-9 fisuwu snnpisu'U'u 13 foum)

ii?iiS<u?'aEJ9j; 53.0 umJiff^iuvi 3 <un^nyi2iQ<uT,'Mai2FiQ'i3J?ii3jn?oil?i;m'u?Jn? 'ULnf3i uatuvia^

an^wivi^T,liQ jn<iSQ^n?niqjnfULL9siJ5ininnn?flnfauiviPil!nw^5iLfqjqjnviB^!iu^

f\ viu5r)v,mr)u?\ ft'U'ii'B-iF\ \ ,?z(?\uu^n (pisuwuftvn'n^ 8-11 pislwu snnFi^ti'U'u 11 fieu.'U'u)

piL?l<u?'a J9^ 61.1 jjiw^Tuvi 4 aIn^n nd^uT.viySRQn^^iwn?nT, ?i'i??i<umpili'i<uri2irajfy'ivi'a^n'u

@adn^fliJT^lvifi/Ti'VN ivtau??a'TpimiJ?sa>jfivm'iiNifl1lQ liif^mjiJnunsn^ (Fi^ii'U'us'tvn'n^ 4-7 fisuwu

^nnFituwu 9 Fi^Lfuu) H(?n,2'u?'afjsr 61.8 uatu'iPijjp'uvi 5 "uh^m^i^Quivifu^nwnfnL ni L Tti-jn^

i ll 1 3/n/)^J4n JU^^^^3J^myQtWQ^nijnn?l^Lm^nnTL ^snf^tiLVi^lin^iifajqjnviQ-3Bw 5"3JJVnH

n? iitviPi^n^S^fynviQ^!iusyn<iSs1iEi6f?jJii9tfiripi'Ei<3Piinj4n{)'M}jny 1<uf^mJll @un n 3 (Rttrnw

? vm~3 3-5 rsu'U'u snnFisii'uij 7 pcumi) m&us-emftz 50.5 (mnovi 9)

64

1) ftmuiifi (faftzuMVfiQizwiw 3-n) 3.8

2) reeiijih'una'N (ninzmiifiifozvi@ 18-32) 46.7

3) j pTuwnn (fi'npisuwu jiipi 33 fmamimlil) 49.5

(f\ \ UWm 46 Fl UTO) 100.0(398)

Mean=31.83 S.D.=7.244 Min=4 Max=46 $m@zy@<lP\ ;m\ \ 'mm'')nf!\ tt,\ \ \ FiU=69.20)

65

1)

2)

3)

?rmji)nunan^

(asilu'uiIw6ftzuxm)

Mean=4.05 S.D.=1.128

1)

2)

3) jrmjwnn

(R lLUUl 3413fCU/UIJ)

Mean=9.16 S.D.=2.172

1) :

2) '

3) :

(Firuw'uily11 Fi-umO

Mean=7.75 S.D.=2.318

(pin^ti.i.'uufiafrH'ii'j1-2)

(mflniwafji'tvm-a3-4)

(Fi'iRtu'U'U'adjtviQn^5-6)

iMin=i Max=6 "aja^Q-Jf!t i,L'uui'a^Jsnn?itLm'utifw=67.

iin?at!lnn>3 'i?e5imyi?i li'a'3rn?Blli0i'i>3flil? Sv)fi/nviiiiPi"

(pnnznv.um'izvi'in2-5)

(A'nRtuti'UQ vn'n-j6-9)

(ftlF\ UM\ 'e\ '}Z'Wi'\ 10-13)

7.8

58.8

33.4

100.0(398)

50)

4.5

53.0

42.5

100.0(398)

Min=2 Max=13(m@z^mftz\ mi&@'c}H'')riftz\ ,mimi\ 70A6)

mj^n? 'mvi?i iaQn?)??a Q'l'Hmniiw'ujTu Qnmi,liwii'Q-3Pi

(HiPi uuu'EidjrptQ'n^0-3)

(mfi\ \ \ @fpzwi'w4-7)

(pinAt:im'UQ^?tMQ1n-38-11)

urn

4.5

34.4

61.1

100.0(398)

Min=O Maxell(jQ]at<Ilfl^fl^LL'U'UL'aS?J'=nnR^UU'Ul 3J=70.45)

jnfltgTuvi 4tTn3nifn^n?suiviPifl }jn?tiT, ^n?swiviR0tin^SiJ?"ivifirin^w9ij?? 'fpiqil5'tfl-3R

y\ nvnie\

1) s imM (rinfoo!'Uf) irc:vm>5 0-3) 8.8

2) jrpmiJTunan-? (Rn^ imuemrviw 4-7) 61.8

I' is3) rcflijann (i5in ^uiuui iii?i 8 pi iwutoIiJ) 29.4

(RtiwuJjj 9 e\ \ u) tQW 100.0 (398)

Mean=6.30 S.D.=2.003 Min=0 Max=9 (?QElRtiaa-3?itU'U'Ul'aa!l inR ll'Ul4lK3J=7O.O)

npi??Tuvi 5un^ni=n ein i4ivi^^n34n?ni!inT. iPi?i n^n/ivi3jnEJii9s^RH^LniQiufi>jfTunn?T, uas

1) stmjuetJ (HnPisiwufi viQn-a 0-2) 13.3

2) ?"fli]ih'un6m (R'npisimua^ vtdn-a 3-5) 50.5

3) refllJWnn (pinR^UWU^LLPl 6 Fl lWUlimil) 36.2

{P\ \ VUmU7ftZUU\) Y1X 100.0(398)

Mppn=4_fiR R.D.=1.880 Min=0 Max=7 (?Qy0rra-3PiaiTOmaU'Snnflnujml)W=65.O)

66

as a v _ O-3 if fi if5flQ^fi mjnn?|^nf^umpf a4iurn3nwn?s;mjiJlnjsi!np)t NvmyiansTHnif/f/jVu

^nnm?QiAr"i~wmnAn/a!jyraflni (Multiple Regression Analysis) mia<mFh$iJil? flYilj

avi in'vufivi'HFifutpiy'l^i.viPiUR Stepwise WB^nmpTQUiJfviflnprtyviflPi yum ih^mnEnfeaniirm

ilrcaiirns-nlrnsmi: \ z$mi?v\ n^?\ miimimHwftu@^@u\ ftmi\ tuniw?iATiu?si<@*iiift'd

nvuz: 'un^n nvi^n'i?ifiEutQYiEjnpinfli?ifuasLvifltiit9a uasanpTuflfl'yhflflfl'Tnqiljs^Rn'ifflU:

ilf^LVi(3ilvt it^ j/nri?Q3jS4TUQ'u4 cfouil? Iliuri 1) ?inis: @un^nH-i^^n' Fiai QvitinpngiPifi.i, ^

iSiasni,i,'un?i J3snpi?jTum?5'?in?a'ULViPiy<iJQi SiIs'Cej^i'uq'u 8 pfouiJs1 vimtJQTi'a^niJ

Qvitjnpinawma i.viFiTuIaa ifl'uiIssi'yviLnEJQ fi-jniJjJiPif^Tuvi 1, jjnpif^i'uvi 3 uasunPiT^Tuvl 4

%/ S/ i I) I I is i2) futl: @un^naniml^ 3 Liluif'S'SEJvlinyQTifi-jnijjjnpiyjTufl 2 uatunwf^iuvi 5 uasilnpln^nfuilvi

5 iiliuifs' EJvim!JQ!ia<inijj4'iP!iMTUvi 4 3) mj^wlEJ^^jj: xinfln-ttiYimmfti'&tusz'wiii 3.01-3.50

i2<uif^4JV)i,n jQl'a-3rnjjjnPi?p'uvi 5 4) iJ?saiirnnurmt!iEi'u: iIn^n iiRJi?j'UQ'inm?^nH-nR^?iQn

vi1"ann?l, 'a^^wpi iil'uiIs'Cfjviin?jQ^'a<3niJjj'iPi?5Tuvi 2 3jtpi?jtuvi 4 u ^jjnpi?^TUvl 5

5) il?tsiirn?nIfn5iR'u: \ n^n nmyT. ^QjJWQkPiQf5iiQ!JFi'ugin??i<ui,vif3irjCii[njajnvi'B-3B'u iS"uif^stjvi

mtJQTi'aoniiJj'iPiy^niivi 2, jjnw?^nuvi 3 uqsjjipi tuvi 4 6) -fpimJrca-amrnfl'u: iTn^na-i^ -u

an?^wivi^2^iji!'ivi?i^n'ULviQvinc5inQil?^iin^Vi'mifi iil<uif':i4'j^i)njQ?'a>3n'iJ3jnpi?|TU^ 1 ua^

jjiPij^Tuvi 3 ^n^?iJTln^nw^R^n?^^LViPi 2i[Ufyi<M'a^n'umavinfn j>3n'u?i 'an^'i?tf iil'uifssEJvi

inem^nimnFiS'jn'uvi 2 uarunPif^Tuvi 4 uasiTn^nw'iviFi'uanya'uiviPifjSircynjnvi'Ei-jti'ULvi'as'pi

OviJfPimj kil'uif syvlLnEjQ^Q'jniJjjnpiJjTuvi 4 durru 7) srtisnsnrmmi: <un^fn*'ivi1^n n1'urn?

Fiuans'fl'uivifiriSifqjEii'ivi'a li'uTpifJWiayily^unEU 1 fotwo - 1.30 fitu-3 til'uif siivii.nyQTifi nii

3jipi?^nwvl 4 u tj4ii?i?2 'u^ 5 u.a 8) pmwRMniiwTijjpifi m?: iTn^nti-nviFi'ufl'iwui.viPifjJiiftiJtun

vi'E)<3n<ullpii?i?-aniJflQnjjpifi-an'i? tSmls^mnyQ^mj^n jnwi 2 uatjjnpij Tuvi 4 (pinn^vi 10)

67

NiflSfTUvl

msfmvifl

1. mfl

2. ftniz

0.015* 0.001* 0.009* 0.008* (2)

3. fuil

fully) 5

0.021* 0.003*

0.030*

@warmi/viPi} * fl?) Sig. < 0.05

68

3.01-3.50

5.iJj ijmi-nJrn?^^

6.il? iJfn?iurn?Ru

0.008*

0.002*

0.032*

0.007*

0.001*

0.015*

0.001* (1)

4. fdimijnnfJa^nnf|^n?^ui,vip(TiB-3iTn3nwn? mjilffiJcunRf jjvnQyitnaafTa/T/ji-u

llfSWIPflviej

nn?^ni ?iluiJijnn?flQunnf|an?flwivifiiia4irn3ni f^mjiJfijy'ipis' jJinQYifnaay'iTi/T/jlii

ltasiinfliviEj Snn?^nan!iQ 9^nnjs ijnn?fanf0uiviPlTifl'3Tln^n nys iJi]?ijnjni?f5i jJimYiEnatj

w^nnfQ'CyviijQ'n i[qjvn^viijl\ nn?^unvrn rn'i5'jan?aui,vifii n'uri5i!fcyynvia-3n'u

@ i ilinw^Siffynjn^B-3n<u^siinPiu^^"uiJ?i'iimvi'a^r'u/iJ?iaiicy5d^8ii<u ajnnvi RPnil-uTayas 48.5

5-a^^^3jnpi'a S(!iTi3Ji,'MiiQn!r-3tnpiTi?i3siai,Lvi9'ailEJUf1iU'BjJiiw ^ni'StjJvmiJQnssR'usnnvlt'M'u ri?ii,2u

jqej^s; 47.0 L ^nn?^njnnilnjajn^nuj4niJ?njnnn?l lijnn?Livj'uni??)'a<u<U'aj m\ \ ??m@i; 46.5

iunjjanpTij (pmfuvi 11)

ilfst^uifnjvn snugti (Fit!) l-aaat;

i.in vrn tu rnayvi^m?flviMn n?fl\ iviPirj2ifnjtiJ'iviQ-3!it! 179 45.0

2.Tin^TOWsim^ilymlmjJTJ'u'M'il'Hljj'vinij'in^^Fi'u nn l.vi'u 187 47.0

3.<anmiflamJ?nDfy'fta<anWiJ?nncyijj-iTiT4 193 48.5

4.Tin?iFiQnjjpi?^TOnn-3m'iJjanmyTifl>3 jSifnjnjTyie'3nu 156 39.2

5.Jlnn?'unriCLftijfynvi'Ei-5tiiiW'njjanrn?HT.urn?i?yurn?a@ivi'UfltJ 185 46.5

6.iin^^iJiJ?rwnrulunnf ^w^nwnmjiJ?n'Bcyvifl>3n'u/iJfn'!iitu'B}Jii<u 168 42.2

7.mr]1mi,ri w}4-3ij >3viu1'urn? niuu'3nu 1 0.3

(pi'Qulli^nnnQn 1 wnweu) sqjj 398 100.0

69

179

187

193

156

185

168

1

45.0

47.0

48.5

39.2

46.5

42.2

0.3

f)$0 ft@tt}vfe'Bt}@z 67.6 fmswuiA'a ft?ft$@uftQ?mzv\ nti3ftQ^ii@iftQ] '&3ni\fisusur)V\a3?\

m\ \ \ @mz 53.0 pnwanmj

m?jQfTiinnfH^n^^a^^n?i!jyiBnn?H'i5^?ii??ii5tviPi/tCiiffUfiJivi'a^ncu uaspn?^'io'iiQiillgimivigi>3

i i %r i

i?ii,Si45"a?j^^ 51.8 iuc 51.3 pnwsimj

jjnnvi^Pi fi^iilwlfitis^ 70.9 ?'B^^^3Jil!'Ei wiilvin^Q?Swt!JLinijHiJn^^iQijn'U5'Q3jffu4'i?in^nf?J4

Gkm| mi.llm'QtlftZ 55.5 ivhfTU (flir^Yl 12)

70

mn-avi 12 jfiH9 @i-3yiJimijnn?aQwnn?ffln? iiiYiPi Qwn^ni^?"wiJiJjqjy'ipi5'

1. f\ UlH%M

1.1 FiQ??i?t'W'iInn-3FiQ'i}j 'iR'ryiifi^ri2iLlrLjajivi'a^n'u 236 59.3

1.2pn?'unrin'Lffyfunyi'a>3fi<u}4iiJ?annn?l 'lunni'i1'i'um??i/au 269 67.6

1.3^Q? QUuiiiJiJ?ai'irin?n'i3'|?i'i? uiv)f3imliJT,uvinritjQ'iinviaeu 211 53.0

1.4 pm'Cirmn 5"iyQ<Bnmj? n??iui,vi?i iilu 1 fntiQini vns meiilvi 156 39.2

vTnw^vlu^Tui'MnijntJOins'uii v i i1.5qu-] tpiuri ^Qjl'M'un^nwnlfe 'VNwme^nnsnffw 1 0.3

^reimiiisiinnrn'i 1 ni>i?iii'> 5QJ4 398 100.0

2. usmmnw

2.1 FiQ?wfi n??WMB^awiavi iaj3JpiQn}janm]j'5ia^3iIrijiJ'ivie-5nvi 265 66.6

2.2 fn?s' ^rnnu'3(?iaQjJTi0'5Ma-5 wpiiMiafiPiiQrn?i i'in-3fln?ai4iYi?i 242 60.8

nJjiIairLJ'ivia^ri'uatin 'fpiis'u

2.3 pn?1'MFnnjjJi,ntnnijmjT, i v!u ^na!jvifirn?i!inn>ian?atimpi 206 51.8

fjCifajnjTvi'a fiu

2.4FiQ?4^wniQijT,^Ruvi?i-3L!tJU| 'i? v!iviPirj5irnjnjnvia-3nu'lu jjii'uvi 204 51.3

jjvmyiyiatiPNati maiwtju.vi?u9tij?rn?

2.5 qu] l^iuri f=n?Snn?'C wvi??pim?<l'HRQn3J| gsm? intnrTu 2 0.5

rmifriJanvi'ENri'u (1) u t(5n?flt^r1'Hijlim?nn}j-^ain,vlaiiQtj^i'u^nn

iQuiwuas OPAC (1)

(waulwjjinm'n 1 anpieu) ?qjj 398 100.0

3. wimm@u3.1 RQ?fluttJijntjlviil?n^Mnoiin<uJQwn''u4'i?insn??jjn'i?i1'tjt4i' 259 65.1

3.2^n?wutyunjiMi.?tiJiJ?iiitiJTnQijniJm3jn4'pimn??3jrn?wyw 221 55.5

3.3piQ?fiti1!yijnti1.Mun'un^nmllily'>3uvia4utJU? fliftyEijnvie-33vi 282 70.9

3.4 wQyflutEJiintj'l'MPij'liJaiiJWPin'u jSifrijai'ivia^nuustwnwnm'urn? 221 55.5

3.5ai4 1wi.iri ^Q?lMiTn^nitil, wnfi^n??wintjQmj/iSifnjtijnvie>3nuvi 3 0.8

iiluuvia-JWEJ'uj (1) mwmftu^uxAtiii^tAwft^imVsviftnm-iniinu

ifnjnjTvwnu (1) uat^n^wjtMunaK-jRtuRTBa^ iwilcytynviajnvi (1)

/rasiiiislinnrn'n 1 phut flirt ^QJ4 398 100.0

71

236

269

211

156

59.3

67.6

53.0

39.2

^nnil'uwQ'f^nif 'uyi'unn^ (Focus Group) ^nnnfjwwLWQTiqjftTunnflemfmLYif3!

WL?jQ^nfullnwflSilyEunvi'a 'U'Mii'EiiJneiiy'Idi'3ijn'u uaswniimnulhunn?flflW?ilu,iJijrni>flfl'u

liTUf)fiiInjfynlia^a<upn?wnnf?iJuiJijni 'a'U'a in^l?

4.1 Qsmsv4>inn?ilj'u5'/na!jvism 'aii m^n^S'ULVi^lii'UfjDirajajnvi'a^fi'u piQ?mjQf fi-3

jrmvi 6 ^nnsi4'i?irn?fl'a'Ufm|en?flmYm IhunfMnjELnwewcm

72

@utyiiiEJ(Policy)

Input

1.umv,

2.wilkm

-mfliriK

-@ailpi.

-@BUS.

5.UVi ^li'tlWfiU0]

-iweruwf

-visfljjiau.w'jni

-mnmmwm

-vQ-jasjpiilst'iin'du

6.llfTSEU

Process

3.1'Kmywawusu'u/u'us'un

4.iMrnstinavifi^

^>

Output

a/

-@aia

-uvi??pirn?

4.2 $ikimm?flawn?|fln?amY)0An jjtfq^nviiEw!m pmi,il<u'a?hVta

l-3llif'ilLmiini? 'Ei'uni?|?n5' 'uivtFil)Turi2iffynjnvi'a-3Bu w'nunsnjQmrnQiFtrirtfa'in

wiwFiniQiCi!h'uni??fm$mY)0 fiw!JQ^nfyi^iwS fUfiJivi'Ei 'U'Mii'Eiil?i'iiicu5ii'iQij'i<u u,a~wi'iininnj

Ihurma'a'u/nJu.Liijrma'Em anJdi mm@u\ if\ wi\ nftzm&@immY\t\ if!\ 'd\ V)nftr)V, (5

utpit|tu) mswfijjwanwiqwjfma'a'U'iii'M Bloom flQjufannnsmMQ'umju'UQpifl Big 6 ?^^^

|ilLmum??i'a'um?|?!nT^<uivi^liiuriniIajfijnvi'E]^o'u mimrm "TAEPE Model" ilf^nBijIiQy 5

fufl-a-u (wrnn^ 7) IHuri

1) ni?mmi0jm^nmifiai'W?Nfl'i?amY)fl (Task Definition and Identify Potential

Sources) viwnjn>3 nn?mvty^/in?^nw?wnyhjjfru?^viQi'3w 'Ei'ui,i i;SLf?j<u vfiai?l<urn?j4@iijvi>j'i j

@an-uTM-uin^ninvh

2)rnjwin^fln 'uivipi (Accessing) vijjiiin~3 nn?>n'TVi'u^in9?jvifirnTtTinw^n??i\ tviPi

3) nifil? m'UUfi^i?i?'is^n? 'UtViPl (Evaluation and Synthesis) vmn fk nn?

4)niTU'ii.aw'EiflnffliiiviPl (Presentation) VttJiEJtta nn?<unan?i'mviPilvijJiiJI'Eifln?niJ

WQ'ulli'aEi'Kii.viJjnsfljj ua ' iio'iiS'uyiJuiiij'LvisJirlaiwuuvij

5) s?jfi??jjeL1um?'l ?n? 'UkVi^ (Ethically and Legally to Use) vunatk nifiia

rn?rnvi'UflrmiTifvj

?m?smvi0

rm

use

mrm 7 ?ilii,ijijnn? 'aiurn???nf?i'uiviPili'Turi5i[ainjnvi@) Bti (taepe Model)

73