Putting The Social Back in Advertising — Matt Singley (Social Fresh WEST 2012)

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Social Fresh West Putting the Social Back into Social Advertising Matt Singley, CEO, Singley + Mackie @mattsingley @singleymackie

Transcript of Putting The Social Back in Advertising — Matt Singley (Social Fresh WEST 2012)

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Social Fresh WestPutting the Social Back into Social AdvertisingMatt Singley, CEO, Singley + Mackie@mattsingley@singleymackie

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We have the pleasure of working with companies like these (and many others)!

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Facebook vs. Twitter

Social Advertising. For Pundits have been debating which is better (and which will last): Twitter or Facebook

Both now have ever-evolving advertising platforms, and both can offer real success for an advertiser…or abysmal failure if you don’t know what to look for and how to measure success

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Ads are now more than display…they are another form of social communication.

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Goals• The one-size-fits-all advertising solution is a

thing of the past

• Are you trying to drive clicks, installs, conversation or Likes/Followers?

• In to or out of the platform?

• What KPIs matter to your boss? If you don’t know this, find out before you start.

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Figure out where you want to go before you try to figure out how to get there.

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Facebook

What are Facebook ads good for? Base growth (number of Likes), long-term campaigns, low cost-of-entry

What are Facebook ad challenges? Getting people’s attention. It’s a saturated channel for advertising.

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Twitter

What are Twitter ads good for? 

Base growth, immediacy of conversations, mobile users

What are Twitter ad challenges?

Prohibitively expensive for many companies, targeting

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Don’t feed the follower trolls. Instead, add value to your growing community through advertising.

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SoccerWithoutLimits.com

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$86.15 Spent1,700 New Likes$.05 CPA

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People tend to approach advertising like checkers, but excellent advertising is like chess; sometimes it’s even defensive.

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A Closer Look: Samsung’s Cantasia

1. Know your target audience. Look at Facebook Insights and your own internal demographic studies. Don’t target “everybody”

2. Divide and conquer. Make sure you are targeting ads for growth and action

3. Timing is everything. Research the timing of your campaign ads on both Facebook and Twitter

4. Don’t fall asleep at the wheel. Monitor your ad performance daily. If something isn’t working, turn it off then figure out why it didn’t perform

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A Closer Look: Samsung’s CantasiaWhat are we trying to accomplish? Introduce a popular South Korean toy franchise to a U.S. audience through gaming

Facebook or Twitter Ads? Facebook. Keep people in the channel, track installs and Likes

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A Closer Look: Samsung’s Cantasia

The results? With proper targeting, monitoring and “twisting the dials” we drove thousands of U.S. based game installs with an average CPI of just $0.61

What can we learn from this?

• Targeting is everything

• Don’t be afraid to turn poorly performing ads off

• Kittens and puppies sell

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THANK YOUQuestions or comments about what we have presented, or more information about social advertising solutions:

[email protected]• twitter.com/mattsingley• twitter.com/singleymackie• facebook.com/singleymackie