Pushing the Boundaries of your Reading Lists and Digitisation Services with Talis Aspire - Laura...

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Page 1: Pushing the Boundaries of your Reading Lists and Digitisation Services with Talis Aspire - Laura Unwin, Sian Blake, Rachael Johnson & Wayne Morris | Talis Insight Europe 2016

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Page 2: Pushing the Boundaries of your Reading Lists and Digitisation Services with Talis Aspire - Laura Unwin, Sian Blake, Rachael Johnson & Wayne Morris | Talis Insight Europe 2016

Pushing the boundaries of your reading lists and digitisation services with Talis Aspire

Laura Unwin, Sian Blake, Rachael Johnson & Wayne Morris

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Objectives for the session• To understand what a Business Process Review entails

• To understand the areas covered by a Business Process Review

• University of East Anglia and the University of South Wales share their experience

• Questions

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What is a Business Process Review?

• An opportunity for you to take some time out as a team to look and re-look at your current processes

• An opportunity to review your current workflows to see where changes can be made or adapted

• With the help of a Talis consultant we can explore with you how Talis Aspire can help streamline some of your workflows

• Optional written report with suggested outcomes and changes

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What does a Business Process Review cover?

• Talis Aspire Reading Lists• Talis Aspire Digitised Content• Both Talis Aspire Reading Lists and Talis Aspire Digitised

Content• Acquisitions workflows• Any other area that Talis Aspire touches that you would like

to explore

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University of East Anglia

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Acquisitions Process Review: using Talis List Reviews for

increased efficiencySian Blake

Digitisation LibrarianUniversity of East Anglia

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Content:• Why we wanted a Business Process Review• Who attended and why• The day’s agenda

• Mapping our current workflows• Identifying problem areas• Discussing how Reviews 2.0 help• Conclusions

• Outcomes and aims

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Some background…

• About UEA• No previous reading list

system• Purchased Talis Aspire

Reading Lists and Digitised Content in 2014

• Went live with both simultaneously September 2015

• Currently have 833 Lists and 1107 live scans

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Why review? Why Reviews?• Old process slow and inefficient• Manual checking of PDF / word

reading lists by Faculty Librarians• Reviews Beta already in process

when we implemented TARL• Business Process Review

• Kick off next phase of the project

• Get the right people together• Look at the whole process• Neutral 3rd party!

• Get it right from the beginning

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Who attended

• Head of Resources (Project Lead)• Digitisation Librarian (Project Manager)• Humanities Faculty Librarian• Social Sciences Faculty Librarian• Collections Team Leader• Senior Collections Assistant• Collections Assistant• And Laura Unwin, from Talis!

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Our previous process…

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Reviews 2.0 Demo

• All necessary information in one place• Holdings• Prices• Edition• Student numbers / other lists

• Alerts • Recording of decisions • Ability to set our own stages / outcomes• Standardisation of process across FLs!

1. Checking of systems2. Internal communications3. Inefficient use of time

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Our proposed process…

*No formulae… yet…

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Outcomes and aims

• Better understanding of our previous processes

• Agreement of new process by all involved

• Trial of new process with HUM lists• Investigating additional Aleph ordering

improvements

• Some delays in implementation, but overall a positive outcome!

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Questions?Sian [email protected]

@funktious

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University of South Wales

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© University of South Wales

Business Process Reviewat USW

Rachael JohnsonDigital Resources Librarian

Wayne MorrisDatabase Manager

20 April 2016

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• Background• Why we wanted a BPR• What we were hoping to cover• Which staff participated• Workflows• How Talis have helped• Going forward• Benefits of a BPR

© University of South Wales

What we will cover

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• Large, new university• Merger of University of Wales, Newport &

University of Glamorgan in April 2013• Glamorgan using TalisList from 2005• Began using TARL in 2012 & TADC in 2014• >4000 licensed digitized texts

© University of South Wales

Background

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• Period of great change - merger of two universities - new LMS implemented

• Multi-campus setup• Some staff with experience, others without• Fixed process – are they efficient?• Had we missed and new developments?• Help with academic engagement• A fresh outlook needed

© University of South Wales

Why do a Business Process Review?

    

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• TARL Focus – discuss current usage, processes & issues

• How Reviews 2.0 may help• TADC Focus – discuss aspects of use,

processes & issues• Run-through rollover processes• Identify how processes can be improved• Identify links to success

© University of South Wales

Our Business Process Review agenda

    

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• Digital Resources Librarian- responsible for creating & managing Aspire lists

• Database Manager- oversees the Aspire service

• Copyright Officer- oversees the TADC service

• Assistant Head, Library Services- overall manager of Aspire team

• Senior Learning Resources Assistants- manage administrative aspects of TARL & TADC

© University of South Wales

Staff involvement

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© University of South Wales

Current workflows

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• Offered practical advice during session• Talis have a real understanding of the issues university

libraries have• Fresh insight into processes• Advice based on other institutions’ experiences• Detailed report provided 2 weeks after BRP visit

© University of South Wales

How Talis helped our current workflows

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• Look at streamlining processes• Develop purchasing guidelines or ratios to reduce review

processing times• Make greater use of Stages and Review outcomes• Migrated to Reviews 2.0 in April 2016• Look to use TARL API to link to central University

modules database• Increase hierarchy levels for better reporting• New ways of promotion

© University of South Wales

Going forward

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• Looked at all areas of reading lists & digitised content• A fresh look at procedures • Advice from Talis• Ideas of how other institutions work• Confirmation that we are doing many things right

© University of South Wales

Benefits of having a BPR

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?

© University of South Wales

Your questions

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How can Talis help?

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Consultancy from Talis2 days consultancy• 1 day onsite guided review and discussion• 1 day for writing a report covering:

• Discussion summary• Ideal world solutions• Key considerations for decisions

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Questions?

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