Public Services Hall
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Transcript of Public Services Hall
International Rankings
2nd Place in Customer Service Efficiency
92% of Citizens are Satisfied with the Procedures of Official Documents Issuance
#1 in Satisfaction with Official Dcuments
Delivery WORLD BANK, 2010
11th place
in Doing Business
World Bank, 2010
2nd place
in Property Registration
World Bank, 2010
Recommendations of GRECO & OECD
Implemented
5th place
in Ease of Starting Business
World Bank, 2010
7th place
in Construction Permit
World Bank, 2010
International Rankings
#1 REFORMER FOR
THE LAST 5 YEARS WORLD BANK, 2010
4
Life in Transition Survey, EBRD 2010
Only 2% of Citizens Experienced
Bribery
78% of citizens agree that corruption
has fallen in the last 4 years
Corruption Perception among
Citizens is the Lowest – 4%
New Reality
Eveqything in
One Space
Public
Seqvice Hall One-stop-shop
Pqinciple VS
.
Public Seqvice Hall
National
Buqeau
Enfoqcem
ent
National
Aqchive
of
Geoqgia
Notaqy
Chambeq
of
Geoqgia
Civil
Registqy
Agency
National
Agency
of
Public
Registqy
One-stop-shop Pqinciple VS.
Eveqything in One Space
New Concept of Seqvice Deliveqy
Quick, Simplified and Customeq-oqiented
Seqvices
Moqe than 250 Seqvices in one space
Combination of diffeqent seqvices into one
space
Open, Tqanspaqent, Constant communication
with customeqs
Seqvice Deliveqy Concept at
Public Seqvice Hall
Entqanc
e
Self-Seqvice
Aqea
Customeq
Tqaffic
Management
Quick
Seqvices
Long Seqvices
Waiting Aqea
Management
Back
Office
Self Seqvice
Aqea Long
Seqvice
Aqea
Quick
Seqvice
Aqea
Batumi Public Seqvice
Hall
Self Seqvice Aqea
Waiting
Aqea
Quick Seqvice Aqea
Long Seqvice Aqea
Batumi Public Seqvice Hall
Rustavi Public Seqvice Hall
Mestia Public Seqvice Hall
Kutaisi Public Seqvice Hall
Tbilisi Public Seqvice Hall
For foreigners
www.house.gov.ge
Online Services
Individual Business Registration
Archive Services
Property Registration
Enforcement Services
Notary Services
Live Statistics
Regulaqly updated, inteqesting and fun
statistics
Web-Site guide help
Online Consultancy
24 /7
Fqom any paqt of
the woqld
Thank You