www.conferenceboard.ca/conf

Public Sector Project Management 2010: Proven Strategies for Project Success

Learn about portfolio and project office management, and the latest tools, techniques and strategies from public sector PM innovators.

Monday, February 8, andTuesday, February 9, 2010

The Westin Ottawa • Ottawa

Sponsored by:

Valerie WuttiExecutive Director IT Project Review and Oversight Division Chief Information Officer Branch Treasury Board of Canada, Secretariat

Karen SibleyHead Departmental Project Management Office Industry Canada, and Instructor Carleton University

James NorrieAssociate Dean Ted Rogers School of Management, and Author, Project Fog

Find out how to prevent issues and deal with project challenges.All project management professionals have participated in projects where things have not gone as expected. The implementation of effective risk management is essential to help spot potential problems up-front and mitigate the risks before it’s too late. No matter how good your project risk management program, you also need project recovery strategies and skills to address problems. This event includes both—risk avoidance and project recovery—so you’re ready to address the most challenging aspects of your role.

Are you struggling with increased project complexity, tighter timelines, or constrained budgets?

No matter how great the challenges, you’re expected to deliver your project on

time and on budget. Whether it’s a new IT system, the transformation of service

delivery, or an infrastructure project, there are lessons to be learned from your

peers and the experts who can help you achieve your goals.

Public Sector Project Management 2010: Proven Strategies for Project Success offers

an unparalleled opportunity to learn from the best practices and enlightening case

studies of successful public sector project management leaders, including how to:

• establish and operate an effective Project Management Office• implement project portfolio management• manage project risk more effectively• quantify and track project benefits• use social media to improve collaboration on major projects• manage change more effectively

The public sector project experts will also help refine your approach to project

selection and ensure project alignment with policy goals.

Get the information and insights you need, whether you’re running one project or a portfolio.

Whatever your role in managing projects, this event will help you optimize

resources and deliver superior results. Now in its fourth year, this conference has

established itself as the public sector forum for discussion of leading edge project

management thinking and practice.

I look forward to meeting you, and to your contribution to this informative event.

Sincerely,

Bill Roberton

Executive Director, Conference Programs

How do you select the right projects for your organization?Project portfolio management is key to organizational success. In the current economic environment, decisions are under greater scrutiny and accountability is more important than ever. Find out from the public sector project manage-ment thought leaders how to address these complex challenges.

Project Directors with day-to-day responsibility for single, complex projects and Directors General, Assistant Deputy Ministers, Deputy Ministers, and other top level executives with ultimate accountability for project performance will benefit from these insights.

How do you organize the management of your projects?Right now, many federal departments and agencies are developing their own Project Management Office (PMO), and this event offers a chance to learn essential lessons from those with experience in this transformation and in managing the outcome. A number of sessions will also examine how a PMO can help you improve project performance and governance.

PROGRAM

To register, visit www.conferenceboard.ca/conf

DAy 1—MONDAy, FEBRUARy 8, 2010

7:45 a.m. Registration and Continental Breakfast

8:15 a.m. Opening Remarks from the ChairKaren Sibley, Head, Departmental Project Management Office, Industry Canada, and Instructor, Carleton University

8:30 a.m. Plenary Session 1Oversight for Success: Treasury Board Project Management Guidelines for IT-enabled ProjectsValerie Wutti, Executive Director, IT Project Review and Oversight Division, Chief Information Officer Branch, Treasury Board of Canada, Secretariat

The Treasury Board’s renewed policy on Management of Projects published in 2007 reinforces the expectation that departments will establish the appropriate systems, processes and controls for managing projects at a departmental, horizontal or government-wide level, and support the achievement of project and program outcomes while limiting the risk to stakeholders and taxpayers.

IT-enabled projects are one of the largest categories of investment in the Government of Canada. The Treasury Board Secretariat has updated and created a number of guidelines and tools to assist project managers and project senior executives gain the insights they need for project success. Valerie Wutti will review these products and how they can help you be successful.

9:15 a.m. Plenary Session 2From Process to Performance: The PMO as a Government AssetKaren Sibley, Head, Departmental Project Management Office, Industry Canada, and Instructor, Carleton University

In the wake of intense pressure and scrutiny to better focus scarce resources, and ensure adherence to the mantra of “do the right things and do things right”, many public sector organizations are creat-ing central Project Management Offices (PMOs) to oversee the selection, delivery, and coordination of projects. Karen Sibley will describe two different PMO approaches:

• The PMO as an organizational function that is process oriented

• The PMO as an organizational capability this is service oriented

Using her experience with Industry Canada, Karen will argue that, to be effective, one must view a PMO as both, and add a portfolio approach to the mix. Beyond this, she will discuss the role a PMO plays in enabling the deployment of successful initiatives and better ensuring the realization of the long-term value those initiatives are meant to achieve.

10:15 a.m. Networking Break

10:45 a.m. Plenary Session 3Strategic Investment and Public Sector Project Portfolio Management Alan K. Saunders, Special Advisor, Investment Management, Human Resources and Skills Development Canada (HRSDC)

Taking an enterprise-wide perspective, Alan Saunders will discuss the challenges of strategic project selection and portfolio management in the public sector, sharing his insights into rationalizing a portfolio of projects where pure financial returns are not the only consideration.

This session will give you new ideas about project scoring, ranking, and selection, and how to link stra-tegic planning, outcome mapping, value assessment, project management, and benefits realization into a unified process.

11:15 a.m. Plenary Session 4Launching E-Health in New Brunswick Carole Sharpe, Director, E-health Projects Business Unit, New Brunswick Department of Health

Effective e-health offers huge advantages in terms of cost savings and patient care over traditional paper-based record keeping. Anyone involved in the implementation of this type of initiative recognizes that they are also incredibly complex and difficult to execute.

Carole Sharpe will discuss New Brunswick’s “one patient, one record” strategy, and the process of creating a portal that acts as a patient record and a transactional site for health care professionals. Carole will examine privacy and security concerns, tiered access levels, and the roll-out process for such a critical system.

12:00 p.m. Networking Luncheon

1:15 p.m. Plenary Session 5 Project Management Tools and Processes for Stimulus SpendingMark Arsenault, Project Manager, Province of Prince Edward Island

Shauneen Furlong, Principal Consultant, Territorial Communications Ltd.

Stimulus spending by all levels of government has created an emphasis on quick planning and execution of major initiatives. The sudden growth in project spending also requires project managers to consider, develop, and deploy new tools, new thinking, and new services faster than ever before.

This increased activity prompted Prince Edward Island to centralize project management through a PMO and implement a project portfolio manage-ment solution. Benefits of this approach include:

• improved transparency

• reduced redundancy

• better resource management

• renewed focus on the long-term

• identification and use of best practices

Shauneen Furlong will provide an overview of her research on the international complexities of eGovernment challenges and the critical role of technology enabled project management.

2:45 p.m. Refreshment Break

3:00 p.m. Plenary Session 6Project Recovery: Getting your Project Back on TrackBrian H. Munroe, Chief Executive Officer, MTI Learning Inc.

Implementation failure of large information systems projects around the world is often attributed to poor project management. This criticism encompasses eGovernment projects which have attempted ambitious program change, major innovations, large transformations, enterprise-wide solutions, and collaboration across organizations, governments, and the public and private sectors.

While project management may not be the cause of delays, cost overruns, or failure to meet objectives, it inevitably falls to project managers to set things right. This extensive discussion will share proven steps you can use when faced with a project that is failing to meet expectations.

3:45 p.m. Closing Remarks from the ChairKaren Sibley, Head, Departmental Project Management Office, Industry Canada, and Instructor, Carleton University

4:00 p.m. Day 1 Adjourns

Attending organizations from past events include:

• Agriculture and Agri-Food Canada

• Canada Border Services Agency

• Canada Public Service Agency

• Canada Revenue Agency

• Canadian Food Inspection Agency

• Canadian Nuclear Safety Commission

• Canadian Space Agency

• Citizenship and Immigration Canada

• Export Development Canada

• Finance Canada

• Fisheries and Oceans Canada

• Health Canada

• House of Commons

• Indian and Northern Affairs Canada

• Industry Canada

• Justice Canada

• National Defence Canada

• National Research Council Canada

• Natural Resources Canada

• Office of the Auditor General of Canada

• Public Safety Canada

• Public Works and Government

Services Canada

• Statistics Canada

• Supreme Court of Canada

• Transport Canada

PROGRAM

To register, visit www.conferenceboard.ca/conf

DAy 2—TUESDAy, FEBRUARy 9, 2010

8:00 a.m. Continental Breakfast

8:30 a.m. Opening Remarks from the ChairKaren Sibley, Head, Departmental Project Management Office, Industry Canada, and Instructor, Carleton University

8:45 a.m. Plenary Session 7Web 2.0 Tools for Better Project ManagementJames Norrie, Associate Dean, Ted Rogers School of Management, and Author, Project Fog

Collaboration is a core element of successful project management, so it’s not surprising that project managers everywhere are pursuing collaborative social media tools. As with any new technology, however, this early adopter enthusiasm can rapidly turn into disillusion as anticipated results fail to materialize.

James Norrie, always on the leading edge of tech-nology and project management and a hit at our 2006 and 2007 events, returns with his analysis of how to get the most from changing technology. Gain new appreciation for the possibilities, and hear practical strategies for realizing the full benefits of Web 2.0 project management tools in your organization.

10:00 a.m. Refreshment Break

10:15 a.m. Plenary Session 8Event-Based Risk Planning for Project ManagementLaszlo A. Retfalvi, General Manager, Retfalvi and Associates

The ability to identify existing or potential risks in a program significantly improves the chances of successful execution. Risk management effectiveness is dependent on a complete and feasible program plan and the effective implementation of management controls.

A common misconception is that risk management is supplementary to a program’s management processes. A more useful approach is to view risk management as core to overall program management. Laszlo Retfalvi will explain how to use event-based risk management to significantly improve the chances of successful project execution.

11:00 a.m. Plenary Session 9Without Vision, Projects Fail: Leadership’s Critical Role in Service TransformationBruce Langevin, Director, Service Policy and Transformation, Agriculture and Agri-Food Canada

Agriculture and Agri-Food Canada (AAFC) has committed to be “a leader in the design and implementation of citizen-centered, responsive programs and services that contribute to a profitable and sustainable agriculture and agri-food sector.” In order to fulfill this vision, AAFC has embarked on an ambitious effort to transform and improve its service.

Underpinning this transformation effort is a program of projects spanning multiple years, the success of which, when fully completed, will be measured through client satisfaction with AAFC service timeliness, accuracy, accessibility, simplification, consistency, staff helpful-ness, outcome, and sense of fairness.

Bruce Langevin will focus on the critical role transformative leadership has played in the success of AAFC’s transformation agenda from a project leader’s perspective.

11:45 a.m. Closing Remarks from the ChairKaren Sibley, Head, Departmental Project Management Office, Industry Canada, and Instructor, Carleton University

12:00 p.m. Conference Adjourns

How do you get the job done?In addition to the major strategic issues of portfolio management

and setting up a Project Management Office, you’ll also learn

about the latest practices deployed “on the ground” to help

project managers execute effectively.

Find out how risk management is evolving in the new fiscal

environment, how to apply the latest budget control and

measurement techniques, and how to use new social media

technologies to facilitate communication and collaboration within

your project team.

Benefit from new ideas, new practices, and new perspectives.This conference builds on previous success with new speakers

and new perspectives on project selection, resource allocation,

and management issues. Learn how to deliver value in your

project management activities with this in-depth look at state-of-

the-art project management discipline.

Past delegates say…

“It was extremely useful in looking to the future and how project management can help us in moving business and data integration to where it needs to go.”

“The program is excellent. There was a common sense approach mapped against the discipline of Project Management.”

“This conference made me realize the difference in the PM domain between fed/prov/mun levels as well as crown corp.”

Conference WatchPublic Sector Transformation 2009: Mastering Complex Change for High Performance November 23-24, 2009 Ottawa

Public Sector Human Resources 2010: Building Capability for Future Challenges February 22-23, 2010 Ottawa

2010 Healthcare Enterprise Risk Management: Bringing ERM to Life March 24-25, 2010 Toronto

Network with the experts and your peers from across the public sector.

This event attracts participants from all three levels of

government, including:

• Project Directors

• IT Directors

• Chief Information Officers

• Chief Financial Officers

and other senior financial

executives

• Directors – IT Strategy

and Planning

• Deputy Ministers

• Assistant Deputy

Ministers responsible

for service delivery,

transformation, shared

services, and process

improvement

• Directors General

• Program Directors

REGISTRATION

Fees

Before Dec. 14, 2009

Before Jan. 8, 2010

After Jan. 8, 2010

Forum $1,535 $1,635 $1,735

your registration in this event includes the sessions, continental breakfasts, refreshment breaks, luncheon, and a link to speaker presentations.

To RegisterOnline: www.conferenceboard.ca/confFax: Complete the Fax Registration Form on the

back cover and fax form to 613-526-4857

Having trouble registering?Phone Registrar: 1-800-267-0666 or 613-526-4249E-mail Registrar: registrar@conferenceboard.ca

All registrations will be confirmed • Program subject to change • Events are GST exempt Please see www.conferenceboard.ca/conf for our cancellation policy.

Send a team and save!Visit www.conferenceboard.ca/conf or call 1-800-267-0666 and find out about our 4-for-the-price-of-3 team offer.

Conference fees don’t include accommodations. Please contact the hotel directly for reservations, and mention The Conference Board of Canada to receive the preferred rate of $185 available until January 8, 2010.

The Conference Board’s Privacy Policy

By registering for this event, you are giving us consent to use information you provided to help us inform you about additional Conference Board products and services. To view our Privacy Policy, visit www.conferenceboard.ca/privacy_policy.htm. If you wish to withdraw your consent to our use of your information, please contact us at contactprivacy@conferenceboard.ca or 1-866-711-2262.

Network Members save on registration!Members of The Conference Board of Canada executive networks save on registration for all upcoming conferences! For details on the savings available, and how to take advantage of them, please contact Joel Elliott at 613-526-3090 x236 or elliott@conferenceboard.ca. For more information on network membership, please visit www.conferenceboard.ca

The Conference Board of Canada is going green!

In Print

This brochure is printed waterless with soy inks on paper made

from 50% post consumer recycled content. In addition, our total

paper use has been reduced by more than one third.

In Venue

The green house gas emissions resulting from this event are being

offset by Zerofootprint, through a variety of ISO 14064 compliant

projects in Canada. We encourage our delegates to offset their travel

to the event as well, using the calculator provided after registering

online. This event is also bullfrogpowered with 100% green electricity.

Bullfrog Power will inject carbon-free green power, sourced exclusively

from wind power and low-impact hydro producers onto the Ontario

electricity grid to match the amount of electricity used by this event.

Register now and save!Register before December 14, 2009 and save $200 with our

special early-bird savings.

Hotel and Conference VenueThe Westin Ottawa11 Colonel By DriveOttawa, Ontario K1N 9H4613-560-7000

255 Smyth Road, Ottawa ON K1H 8M7

www.conferenceboard.ca/conf

Public Sector Project Management 2010:Proven Strategies for Project Success

Monday, February 8, and Tuesday, February 9, 2010

The Westin Ottawa • Ottawa

Public Sector Project Management 2010Monday, February 8, and Tuesday, February 9, 2010 • The Westin Ottawa, Ottawa

■ yES! Please register the following delegate for this event (4-for-the-price-of-3 team offer available—See www.conferenceboard.ca/conf for details.)

Name Title

Organization Tel

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your registration in this event includes the sessions, continental breakfasts, refreshment breaks, luncheon, and a link to speaker presentations.

Fees Before Dec. 14, 2009 Before Jan. 8, 2010 After Jan. 8, 2010

■ Conference $1,535 $1,635 $1,735

Please confirm attendance at event functions:

Luncheon: ■ Day 1

Payment method: (all fees are due by the event date) ■ American Express ■ MasterCard ■ VISA ■ Cheque (payable to “The Conference Board of Canada”)

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ALL REGISTRATIONS WILL BE CONFIRMED • PROGRAM SuBJECT TO CHANGE • EVENTS ARE GST-EXEMPT • PLEASE SEE WWW.CONFERENCEBOARD.CA/CONF FOR OuR CANCELLATION POLICy.

Fax to: 613-526-4857

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This brochure is printed waterless with soy inks on Forest Stewardship Council certified paper that is processed chlorine free and made from 50% post-consumer recycled content, and paper use has been reduced by more than one third. The Conference Board also works with event venues to reduce, reuse, recycle, and minimize its environmental footprint.

Learn about portfolio

and project office

management, and the

latest tools, techniques

and strategies.