Psychology Student Orientation

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MONASH HEALTH - OVERVIEW

Monash Health - Overview

5 Bed-Based sites• Monash Medical Centre• Monash Children’s • Dandenong• Casey• Kingston• Moorabbin

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9 Community Health sites• Cranbourne• Kingston• Springvale• Dandenong• Berwick• Cockatoo• Packenham• Doveton

Monash Health Psychology and Specialist Services

Psychology and Specialist Services (PsySS) holds professional governance responsibility for over 180 psychologists across Monash Health Psychologists work across the lifespan in a range of programs including mental

health, acute and sub-acute settings, Monash Children’s Hospital and Monash Community We employ psychology registrars and have psychologists across a range of

employment grades with various endorsement titles. Clinical and Clinical Neuropsychologists are the largest areas of endorsement PsySS also has a number of operational responsibilities within Monash Health

including the aPM (agile Psychological Medicine) Clinics, the agile Comprehensive Care initiative, the Forensic Mental Health Assessment and Consultation Unit, Rehabilitation and Aged Care Services (RACS), the Wellness and Recovery Centre, and Acute Neuropsychology

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Our guiding principles

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We consistently provide safe, high quality and timely care

We provide experiences that exceed expectations

We work with humility, respect, kindness and compassion in high performing teams

We integrate teaching, research and innovation to continuously learn and improve

We orientate care towards our community to optimising access, independence and wellbeing

We manage our resources wisely and sustainably to provide value for our community

iCARE Values

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INTEGRITY Act fairly, honestly and openly

COMPASSION Act with dignity and empathy

ACCOUNTABILITY Take ownership and responsibility for performance

RESPECT Value difference and individual worth

EXCELLENCE Aim for and recognise innovation, quality and professionalism

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PREPARING FOR PLACEMENT

Patient’s Rights

Right to Choose• Right to decide if they wish to be

assessed and/or treated by a student health practitioner

• Right to choose whether or not to act on, or comply with, any recommended treatment or course of action

• Right to be involved in decisions about the management of their health problems

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Right to Confidentiality• Any client information obtained

(either verbally, from records or any other source) should not be disclosed to any other person without the express permission of the patient

• Medical records should not be left unsecured and should at no time be removed from the ward/department or agency

• Confidentiality is to be upheld after the patient is discharged, after the student placement is completed, and after the student has left university.

Patient’s Rights (continued)

Right to Privacy and Dignity• Patients have the

right to expect that verbal and physical assessments will be carried out in a manner that respects the individual’s privacy and dignity

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Right to Impartiality

• Patients have the right to be treated without prejudice, regardless of personal characteristics

Right to be Informed

• Patients have the right to be fully informed of the potential risks and benefits of any procedure that is deemed necessary or desirable during the provision of a health service

Rights and Responsibilities continued

• Students Rights & Responsibilities (on student orientation website) https://monashhealth.org/careers/student-orientation/your-clinical-placement/e-rights-responsibilities/

• Clinical Educators (Supervisors) Rights & Responsibilities (on website) • Client’s/Patients Rights (on website) https://monashhealth.org/patients-

visitors/rights-and-responsibilities/

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Code of Conduct

• ID Badges always need to be work and Working with Children Check cards always need to carried

• Adherence to Monash Health’s Dress Code (see Prompt Policies and MH Internet Student Orientation Website)

DRESS CODE

• Smart casual• Clothing must be appropriate for workplace

• Underwear should not be observable • ID badge worn at all times• Jewellery to be kept to a minimum• Hair must be appropriate to clinical practice• General grooming should be of a high standard• The following clothing is not permitted:

• Denim jeans • Track suits • T-shirts

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Policies and Procedures

• Prompt Policies on student placements including reporting of incidents, complaints and escalation processes

• Student Orientation Website • Smoke Free Environment • Clinical Documentation including Hospital Information Service minimum documentation standards

and program specific requirements. • All Medical Record entries including progress notes, correspondence, Psychology Specific reports

require co-signing by the Primary Supervisor, or other psychologists as agreed.• Training modules for EMR (electronic medical records) available on Latte.

All Monash Health policies and procedures can be found on the intranet under:

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Mandatory pre-placement learning and documents

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Online modules on Latte

Current police check and

immunisation record

provided to your

university

Working With

Children Check

‘Confidentiality’, ‘Statement by Student’

and ‘Contact Information’

forms

Latte learning modules to complete

• Hand Hygiene• iBelong• Fire training• Social media• Managing Challenging Behaviour (OVA)• Introduction to Health and Safety (OHS)Recommended: View-only EMR module

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Things you can do to prepare

Familiarise yourself with the DSM-V, particularly in the areas you will be placed in i.e. psychotic disorders and personality disorders if in an mental health inpatient unit Speak to your placement supervisor about any pre-reading or

articles/documents to read prior to placement, particularly regarding relevant psychological interventions and case formulation Have an understanding of maintaining adequate records using DAP/SOAP

or other adequate medical records formats

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DURING PLACEMENT

Electronic Medical Records (EMR)

• Electronic records are replacing in-patient paper medical records• EMR will be used to create, store and retrieve patient information, giving

the health care team access to accurate up-to-date information about patients

• Online modules are available on Latte for students to familiarise themselves with EMR before commencing placement

• Students can expect to receive their Monash Health login details (for IT use during placement), which will give them access to EMR and other required programs.

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Medical record

“The Health Record is a medico-legally sound collection of information whether in paper or electronic format, which health care providers contributing to the care of the patient/client, record all details of the communication, decision making and action taken of the care, or

contact/service provision”(Monash Health HIS policy)

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Case study consent formDo’s and Don’t’s• Don’t print ANY part of the medical

records • Do take notes for your case studies• Avoid any distinguishing comments• Don’t sharing sensitive, identifying

information• For all case studies, students are to

complete a consent form with the client/carer and place the document in the patient chart

• See procedure on prompt: ‘Consent to Undertake Case Study for Presentation or Assessment Outside Monash Health’

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INFORMATION TECHNOLOGY

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IT Support

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LatteFor issues re: account

access/activation and resetting module quizzes

Email: lmsadmin@monashhealth.org

Include your registration email, full name and reason for request

IT loginsFor computer access, EMR, pathology and other program

issues

Call 9594 7255

Provide IT user name and PC asset no. (see white sticker on

computer unit)

OtherIf you have contacted LMS

admin or IT, and the problem is still occurring

Escalate to your student coordinator

If you have any concerns/issues

• Talk about it early• Speak to your:

• Supervisor• Psychology Discipline Senior• Monash Health Student Placement Coordinator• University Placement Coordinator

Psychology Student Coordinators

All Student Placements are coordinated by the Psychology Clinical Educator – Placement coordinator• Dr Sika Turner (sika.turner@monashhealth.org)Responsibilities include: • University Partnership Agreements. • Interviewing and student placement selection • PlaceRight documentation • Liaison with Monash Health supervisors and program managers• Liaison with University and Institution Placement Coordinators

Psychology Discipline Seniors

Peta Welsh – Manager, aPMClinics

Dr Brian Long – Acute Neuropsychology

Dr Birgit Murmelter – Gender Clinic

Dr David Moseley - ELMHS Lauren Stapleton, Dr Lisa

Hardman & Dr Sika Turner– Adult Mental Health

Dr Paige Stimpson – Manager -Wellness and Recovery

Dr Peta Prindiville – Manager -Rehabilitation and Aged Care (Psychology)

Dr Suzanne Warner – Monash Community

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END OF PLACEMENT

End of placement

• Thank your supervisors• Return anything belonging to Monash Health, includes:

• Pagers/IDs• Anything with identifiable patient information• Any borrowed resources/textbooks

• Ensure you have data collected anything/everything required for assignments

• Enter stats as required• Complete your placement evaluation survey with constructive feedback

https://www.surveymonkey.com/r/7273KW6

QUESTIONS…?

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