Psychological Health and Safety: An Action Guide for Employers

36
Psychological Health and Safety: An Action Guide for Employers Merv Gilbert, PhD Dan Bilsker, PhD CCOHS Webinar| May 8, 2012

description

Listen to the recorded webinar of this presentation at: http://staging.ccohs.ca/products/webinars/psych/We have made significant progress in addressing workplace factors that impact the physical health and safety of employees; now we need to give similar attention to psychological health. Psychological health concerns have a powerful and expanding impact on the safety, productivity and effectiveness of the workplace.To provide employers with guidance that includes practical, accessible and actionable recommendations, the Mental Health Commission of Canada-Workforce Advisory Committee has requested the creation of a resource based on a review of the latest scientific evidence and professional practices. Psychological Health and Safety: An Action Guide for Employers is a free online resource that is available to all Canadian employers regardless of size, sector or location. The guide provides logical implementation steps, with emphasis on clear, realistic actions that are consistent with current knowledge and are supportive of the national standard for psychological health and safety.This presentation by the guide authors will include a brief description of the underlying research and framework, an overview of the contents, and recommendations for application and dissemination. Organizations that implement some of the recommended actions will be encouraged to share their experiences in order to inspire and instruct others.

Transcript of Psychological Health and Safety: An Action Guide for Employers

Page 1: Psychological Health and Safety: An Action Guide for Employers

Psychological Health and Safety: An Action Guide for Employers

Merv

Gilbert, PhD   Dan Bilsker, PhD

CCOHS Webinar| May 8, 2012

Page 2: Psychological Health and Safety: An Action Guide for Employers

Outline for the session

1.

The Mental Health Commission of Canada

2.

Workplace psychological health and safety: what it is and 

why it matters

3.

Overview of “Psychological Health and Safety: An Action 

Guide for Employers”

4.

Implementing the Action Guide

Page 3: Psychological Health and Safety: An Action Guide for Employers

This project was commissioned by The Mental  Commission of Canada, Workforce Advisory 

Committee

Page 4: Psychological Health and Safety: An Action Guide for Employers

New Psychological health and safety standard for  Canadian workplaces 

Initiated by the Mental Health Commission of Canada with the 

intent of improving work environment

Employees will benefit from workplaces that promote and protect 

their psychological health and safety

Employers will benefit from enhanced cost effectiveness, 

improved risk management, increased organizational 

recruitment and retention as well as demonstrated corporate 

social responsibility

Publication of the Standard is anticipated in late summer 2012

Page 5: Psychological Health and Safety: An Action Guide for Employers

Project: An Integrated Approach to Improving  Workplace Mental Healthcare in Canada

CARMHA asked by the Workforce Advisory  Committee to identify best practices for  improving psychological health and safety  in the workplace 

WWW.CARMHA.CA

Page 6: Psychological Health and Safety: An Action Guide for Employers

WHAT IS PSYCHOLOGICAL HEALTH & SAFETY  (PH&S)?

Page 7: Psychological Health and Safety: An Action Guide for Employers

Just as the OH&S movement raised  employers’

awareness and triggered 

improvement in the physical domain, PH&S  aims to increase awareness and trigger 

action in the psychological domain

Page 8: Psychological Health and Safety: An Action Guide for Employers

What is a psychologically healthy and safe  workplace?

• Fosters psychological well‐being while enhancing 

organizational performance

• Offers opportunities for staff to develop skills & knowledge

• Promotes respectful interactions between staff, customers 

and the public

• Supports staff experiencing psychological difficulties

Page 9: Psychological Health and Safety: An Action Guide for Employers

WHY ORGANIZATIONS MUST ADDRESS  PH&S

Page 10: Psychological Health and Safety: An Action Guide for Employers
Page 11: Psychological Health and Safety: An Action Guide for Employers

The choice:

• Do nothing: Outcome is increased costs, 

decreased productivity/morale, loss of 

skilled workforce

• Act: Outcome is decreased costs, increased 

productivity/morale, recruitment/retention 

of skilled workers

Page 12: Psychological Health and Safety: An Action Guide for Employers

Introducing: Psychological Health & Safety:  An Action Guide for Employers

Available as an e‐book at no cost at: 

http://www.mentalhealthcommission.ca/

Page 13: Psychological Health and Safety: An Action Guide for Employers

The P6 Model

Page 14: Psychological Health and Safety: An Action Guide for Employers

Commitment by organizational leadership to enhance 

psychological health and safety through workplace 

interventions

Example: Build an action team

Page 15: Psychological Health and Safety: An Action Guide for Employers

Determination of key psychological health indicators across the 

organization, selection of actions, and specification of 

objectives

Example: Survey your employees

Page 16: Psychological Health and Safety: An Action Guide for Employers

Actions taken to promote the general psychological health of 

the workforce

Example: Build employee resilience.

Page 17: Psychological Health and Safety: An Action Guide for Employers

PREVENTION (Primary)

Changes  in individual or organizational conditions that may 

contribute to psychological health problems, thus reducing 

the likelihood that problems may occur

Example: Provide stress management training

Page 18: Psychological Health and Safety: An Action Guide for Employers

PREVENTION (Secondary)

Efforts to identify and address psychological health problems 

when they are in a relatively mild state and early stage, so 

that fast response will forestall more serious problems

Example: Provide Manager Training

Page 19: Psychological Health and Safety: An Action Guide for Employers

PREVENTION (Tertiary)

Efforts to reduce the distress and dysfunction associated with 

an identified mental disorder

Example: Provided Coordinated Disability Management

Page 20: Psychological Health and Safety: An Action Guide for Employers

PROCESS

Evaluation results of actions taken to enhance psychological 

health and safety

Example: Measure Implementation

Page 21: Psychological Health and Safety: An Action Guide for Employers

PERSISTENCE

Sustainment of effective actions in a process of continuous 

improvement

Example: Support Organizational Champions

Page 22: Psychological Health and Safety: An Action Guide for Employers

24 employer actions to enhance and protect PH&S.

Actions are:• Evidence‐consistent• Practical• Stand‐alone

Includes stories, resources, references and topics of special interest 

(e.g. PH&S for small business)

Page 23: Psychological Health and Safety: An Action Guide for Employers

For Each Action…

Page 24: Psychological Health and Safety: An Action Guide for Employers
Page 25: Psychological Health and Safety: An Action Guide for Employers
Page 26: Psychological Health and Safety: An Action Guide for Employers
Page 27: Psychological Health and Safety: An Action Guide for Employers
Page 28: Psychological Health and Safety: An Action Guide for Employers
Page 29: Psychological Health and Safety: An Action Guide for Employers
Page 30: Psychological Health and Safety: An Action Guide for Employers
Page 31: Psychological Health and Safety: An Action Guide for Employers
Page 32: Psychological Health and Safety: An Action Guide for Employers

HOW TO IMPLEMENT THE GUIDE?

Page 33: Psychological Health and Safety: An Action Guide for Employers

1.

How will your organization respond to the  Standard?

2.

Which actions are most relevant and  feasible?

3.

Who needs to be involved? 

4.

What resources will be needed?

5.

How will you kick‐start action on PH&S? 

Page 34: Psychological Health and Safety: An Action Guide for Employers
Page 35: Psychological Health and Safety: An Action Guide for Employers

Key Takeaways

Workplace psychologic

al health issues are 

prevalent, 

pervasive and costly

The Guide shows ho

w to take effective an

practical action

Check out the Guide

www.mentalhealthcommission.ca