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BUYER’SGUIDENHSSHAREDBUSINESSSERVICES

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NHS Shared Business Services Framework Buyers GuideThe purpose of the NHS Shared Business Services Framework Agreement for Staff Uniforms & ProtectiveEquipment and Clothing is to enable NHS Trusts and Wider Public Sector Organisations to procure a widerange of Staff Uniforms, Footwear & Personal Protective Clothing from a number of supplier offerings withcompetitive rates. The agreement provides freedom and flexibility for contracting authorities to choose the suppliers theywish under the remit of the Agreement and is agile to enable suppliers to introduce new innovativeproducts on an ongoing basis.

It is permissible to directly call off requirements through framework suppliers using pre-agreed contractcatalogues with specially negotiated prices for members. Please see the “Supplier Details” within thebuying guide for the contact of the supplier (s) you wish to purchase from. For ongoingordering/contracting purposes you should contact your local Procurement team. If you require a productyou do not see listed on the agreement, you may be able to order it from one of the awarded suppliers ifthe product falls into the original tender specifications. For further information, please contact NHS SBS.

Contracting Authorities can also conduct a Mini-Competition for increased competitiveness across theFramework Suppliers. NHS SBS reserves the right to undertake Mini- Competitions on behalf ofOrganisations for commitment business over a period during the time frame of the contract. The MiniCompetitions will cover one or more of the product ranges listed and will be those as listed. For furtherinformation on this process including weighting criteria, scoring rationales and general hints and adviceon conducting a mini competition please contact the NHS SBS Lead Contact for this Framework todiscuss. Organisations have the ability to locally manage their contracts with agreed KPI’s and Service LevelAgreements. This may include developing specialist catalogues for regularly purchased items.

Key Benefits from using the Framework

• OJEU Avoidance- A detailed procurement exercise has taken place to ensure that suppliers selectedare appropriate in terms of meeting all legislative requirements and therefore no formal tendering isrequired, saving valuable time & money in the procurement process. • One Stop Shop- The procurement offers a one stop shop solution for all staff uniforms and protectiveclothing whereby trusts can directly call off from the Agreement. • Mini-Competition- Opportunity to run a mini competition off the back of the framework agreement, inorder to meet the bespoke requirements of each trust and drive down pricing.• Catalogue Management- Ability to view a comprehensive range of products and Suppliers throughGHX/NEXUS, which supports and facilitates the purchase and payment process. • Supplier Flexibility- The agreement gives freedom and flexibility for all participating Authorities tochoose the suppliers they wish within the remit of the AgreementFixed Prices- All prices are fixed for minimum of 2 years.• Volume Discount- Trusts have the option to gain a volume discount rebate based on calculating totalspend from the start to end of the NHS Financial year. The volume discount will be based on eachindividual LOT area per supplier, the discount applied will depend on the total volume band spend and thediscount the supplier awarded. For further information please contact NHS SBS.• Agile Framework- The appointed suppliers will be able to bring forward new products throughout thelife of the agreement.

Further Information on all Arco Products and ServicesFor further details on pricing, specifications & product ranges please visit:https://www.sbs.nhs.uk/procurement or contact Paul Christie on 0161 212 3735

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Who can use the agreements?NHS SBS Procurement enables you to transform your purchasing power, ensuring you achieve bestvalue for your goods and services from suppliers. We embed best practice procurement processeswithin your business that will deliver immediate and sustained savings and efficiencies.

Central Government Departments, ExecutiveAgencies and NDPBs

https://www.gov.uk/government/organisationshttp://resources.civilservice.gov.uk/wp-content/uploads/2011/09/PB12.pdf

National Health Service (NHS) bodies including:Acute TrustsClinical Commissioning GroupsMental Health TrustsAmbulance TrustsCare TrustsArea TeamsSpecial Health AuthoritiesOther English NHS Bodies and Arm's Length Bodies

http://www.nhs.uk/ServiceDirectories/Pages/AcuteTrustListing.aspxhttp://www.nhs.uk/ServiceDirectories/Pages/CCGListing.aspxhttp://www.nhs.uk/ServiceDirectories/Pages/MentalHealthTrustListing.aspxhttp://www.nhs.uk/ServiceDirectories/Pages/AmbulanceTrustListing.aspxhttp://www.nhs.uk/ServiceDirectories/Pages/CareTrustListing.aspxhttp://www.nhs.uk/ServiceDirectories/Pages/AreaTeamListing.aspxhttp://www.nhs.uk/ServiceDirectories/Pages/SpecialHealthAuthorityListing.aspxhttp://www.nhs.uk/servicedirectories/Pages/ServiceSearch.aspxhttps://www.gov.uk/government/publications/arms-length-bodies/our-arms-length-bodies

The NHS Commissioning Board and otherorganisations involved in commissioning oroverseeing General Practitioner services and GPconsortia which will be responsible forcommissioning most aspects of NHS care (orequivalent body/bodies) including:GP PracticesSocial EnterprisesLocal AuthoritiesNHS Wales and other Welsh, Scottish and NorthernIreland Public Bodies

http://www.nhs.uk/servicedirectories/Pages/ServiceSearch.aspxhttp://www.general-practitioners-uk.co.uk/http://webarchive.nationalarchives.gov.uk/20130107105354/http://www.dh.gov.uk/prod_consum_dh/groups/dh_digitalassets/@dh/@en/documents/digitalasset/dh_119228.pdfhttps://www.gov.uk/find-your-local-councilhttp://www.nhsdirect.wales.nhs.uk/localservices/localhealthboards/http://www.show.scot.nhs.uk/organisations/index.aspxhttp://www.hscni.net/

Local Authorities https://www.gov.uk/find-your-local-council

Police Forces and other Emergency Serviceshttp://www.police.uk/http://www.fireservice.co.uk/information/ukfrs

Educational Establishments in England and Wales,maintained by the Department for Children, Schoolsand Families including:SchoolsUniversitiesColleges(But NOT Independent Schools)

http://www.education.gov.uk/edubase

Registered Social Landlords (RSLs) or PrivateRegistered Providers of Social Housing

https://www.homesandcommunities.co.uk/ourwork/registered-provider-information

Third Sector and Registered Charities http://www.charity-commission.gov.uk

Devolved and other administrations with the British Isles

http://www.scotland.gov.uk/Home http://www.scottish.parliament.uk/ http://new.wales.gov.uk/?llang=enhttps://www.gov.uk/government/organisations/hm-prison-servicehttps://www.gov.uk/government/organisations/ministry-of-defencehttp://www.gov.im/health/

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How to Order / E-Marketplace

2 E-MarketplaceWe transact via Science Warehousewww.sci-ware.com

EGS – A PROACTIS companywww.egsgroup.com

UniBuy (Previously GeM)

www.unibuy.com

@UKPLC

www.uk-plc.net

Parabilis

www.egsgroup.com/our-products/omega

ProcServe – The GovernmenteMarketplace

www.procserve.com

Please contact us to sete-marketplace up

3 Call InWe have a national networkof over 40 trade counters.

Order on line and Click& Collect at your localtrade counter.

4 Call UsSee below for your nearestRegional Sales Office

Regional Sales Office Contact Number Location

Aberdeen 01224�249�494 Aberdeen

Scotland�and�Northern�Ireland 01506�841�510 Linlithgow

North�England 0191�499�1555 Blaydon-On-Tyne

North�West�England 0161�869�5807 Trafford�Park

Yorkshire 01482�611�611 Hull

East�Midlands 0115�938�0456 Nottingham

West�Midlands 0121�500�6060 West�Bromwich

South�West 0117�982�3751 Avonmouth

South�East 01923�204�141 Watford

Contact Details & Regions For orders and general enquires

Arco Contract Manager for NHS Shared Business ServicesAndy Owen E-mail: andy.owen@arco.co.uk Mobile: 07730 049599Neil Murray E-mail: neil.murray@arco.co.uk Mobile: 07703 260477

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1 OnlineThe first step is to sign up as an associate member ofNHS Shared BusinessServices. Following sign up,a documentation pack will be sent to you to complete.To set up and Arco creditaccount to order online andaccess NHS SBS prices,download the form from ourwebsite, complete detailsand email back to:

customer.informationmanagement@arco.co.uk

www.arco.co.uk

Choose from our delivery options listedon line.

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