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Development and evaluation of learning resources
Protocol for evaluating stakeholder engagement in the design, evaluation, and dissemination of the Informed Health Choices resources for helping secondary school students learn to think critically about health claims and choices
IHC CHOICES team
Working paper, 25. May 2020
www.informedhealthchoices.org
IHC CHOICE Stakeholder Evaluation: Protocol 2
Colophon
Title Protocol for evaluating stakeholder engagement in the design, evaluation, and dissemination of the Informed Health Choices resources for helping secondary school students learn to think critically about health claims and choices
Authors Allen Nsangi,1,2 Andrew David Oxman,3 Matt Oxman,3 Sarah E Rosenbaum,3 Daniel Semakula,1,2 Ronald Ssenyonga,1,2 Michael Mugisha,2,4 Faith Chelagat,2,5 Margaret Kaseje,5 Leaticia Nyirazinyoye,4 Iain Chalmers, 6 Nelson Kaulukusi Sewankambo1 1. Makerere University, College of Health Sciences Kampala, Uganda
(A Nsangi MSc; [email protected], D Semakula MD; [email protected], R Ssenyonga MSc; [email protected], N K Sewankambo MD; [email protected])
2. University of Oslo, Oslo, Norway (A Nsangi, D Semakula, R Ssenyonga, M Mugisha MSc; [email protected], F Chelagat MSc; [email protected])
3. Centre for Informed Health Choices, Norwegian Institute of Public Health, Oslo, Norway (A D Oxman MD; [email protected], M Oxman BJ; [email protected], S E Rosenbaum PhD; [email protected])
4. University of Rwanda, Rwanda (Micheal Mugisha; Laetitia Nyirazinyoye; [email protected])
5. Tropical Institute of Community Health and Development (TICH), Kisumu, Kenya (F Chelagat; M Kaseje PhD; [email protected])
6. James Lind Initiative, Oxford, United Kingdom; (I Chalmers; [email protected])
Corresponding author
Andy Oxman [email protected] Centre for Informed Health Choices Norwegian Institute of Public Health Postboks 222 Skøyen 0213 Oslo, Norway
Keywords Stakeholder engagement, involvement, participation, critical thinking, education,
Citation [Citation text]
Article category ☐ About Informed Health Choices
☐ Key concepts and glossary
☐ Learning resources
☐ Systematic reviews Development and evaluation of learning resources ☐ Contextualising learning resources
☐ Claim evaluation tools
☐ Editorials and commentaries
☐ Grant applications
Date May 2020
IHC CHOICE Stakeholder Evaluation: Protocol 3
Abstract
Background: We will be developing and evaluating resources for helping
secondary school students learn to think critically about health claims and choices.
We will bring together key stakeholders; such as secondary school teachers and
students, our main target for the IHC secondary school resources, school
administrators, policy makers, curriculum development specialists and parents, to
enable us gain insight about the context.
Objectives:
1. To ensure that stakeholders are effectively and appropriately engaged in the design, evaluation and dissemination of the learning resources.
2. To evaluate the extent to which stakeholders were successfully engaged.
Methods: Using a multi-stage stratified sampling method, we will identify a
representative sample of secondary schools with varied characteristics that might
modify the effects of the learning resources such as, the school location (rural, semi-
urban or urban), ownership (private, public) and ICT facilities (under resourced,
highly resourced). A sample of schools will be randomly selected from the schools in
each stratum. We will aim to recruit a diverse sample of students and secondary
school teachers from those schools.
Other stakeholders will be purposively selected to ensure a diverse range of
experience and expertise.
Results: Together with the teacher and student networks and the advisory panels,
we will establish measurable success criteria that reflect the objectives of engaging
stakeholders at the start of the project and evaluate the extent to which those criteria
were met at the end of the project.
Conclusion: We aim for an increase in research uptake, improve quality and
appropriateness of research results, accountability and social justice.
Key words:
Stakeholder engagement, involvement, participation, critical thinking, education
IHC CHOICE Stakeholder Evaluation: Protocol 4
Background
As part of the Informed Health Choices (IHC) project, we have previously
developed and evaluated resources for helping primary school children learn to
think critically about health claims and choices.1 In that project, we brought
together various stakeholders and end users, such as children, teachers and
policymakers, into the different phases of our work.2 This was particularly
important since none of the researchers belonged to the end user-groups for
which we were developing resources. Teachers were included as collaborators
through brainstorming3 and prototyping workshops; policymakers were
periodically informed of progress and consulted; and children’s feedback was
sought early on in the project through workshops and school visits. This
enabled the research team to gain insight about the context and stakeholders,
formulate ideas, sketches and prototypes.
Building on that work, we are now developing and evaluating resources for
secondary school students. We will engage teachers, students, policymakers and
other stakeholders throughout this work. The purpose of this protocol is to
describe how we will ensure that stakeholders are effectively and appropriately
engaged in the design, evaluation, and dissemination of the learning resources;
and how we will evaluate the extent to which stakeholders are successfully
engaged.
As with the previous project, stakeholders were not involved in the project grant
application, project design or in the development of this or other protocols.
In this protocol, we will use the following definition of ‘Stakeholder engagement’ and
‘stakeholders’:4
Stakeholder engagement is “an iterative process of actively soliciting the
knowledge, experience, judgment and values of individuals selected to
represent a broad range of direct interests in a particular issue, for the dual
purposes of:
- creating a shared understanding
- making relevant, transparent and effective decisions”
IHC CHOICE Stakeholder Evaluation: Protocol 5
Stakeholders are “individuals, organisations or communities that have a vested
interest in the process and outcomes of the project, research or policy
endeavour.”
Whilst there has been growing interest and demand for stakeholder
engagement in health research4-12, there has also been growing interest in
stakeholder or user engagement in educational research.13 The terms
‘stakeholder engagement’ (commonly used in North America) and ‘patient and
public involvement’ (PPI) in research (commonly used in the UK) are sometimes
used interchangeably.14 However, there are important differences in the
terminology that is used. For example, INVOLVE (in the UK) defines ‘public
involvement’ in research as research being carried out ‘with’ or ‘by’ members of
the public rather than ‘to’, ‘about’ or ‘for’ them15, and uses the following
definitions:
• Involvement – where members of the public are actively involved in
research projects and in research organisations
• Participation – where people take part in a research study
• Engagement – where information and knowledge about research is
provided and disseminated
The International Association for Public Participation (IAP2)16 seeks to promote
and improve the practice of public participation or community and stakeholder
engagement more broadly – not specifically in research. In contrast to the
definitions used by INVOLVE, it uses the following definitions to describe
different degrees of participation in decision making:
• Inform – To provide the public with balanced and objective information
to assist them in understanding the problem, alternatives, opportunities
and/or solutions
• Consult – To obtain public feedback on analysis, alternatives and/or
decisions
• Involve – To work directly with the public throughout the process to
ensure that public concerns and aspirations are consistently understood
and considered
• Collaborate – To partner with the public in each aspect of the decision
including the development of alternatives and the identification of the
preferred solution
• Empower – To place final decision making in the hands of the public.
In this protocol, we will use terminology derived from the International
Association for Public Participation (IAP2) and Bruns’ extended ladder of
participation.17 18
IHC CHOICE Stakeholder Evaluation: Protocol 6
Our aim is to increase the level of public impact by informing, consulting,
involving and collaborating with others in the decision making process while
retaining some authority in the final decisions. In Brun’s extended ladder of
participation17, this process is deliberately arranged horizontally (as seen in
Table 1) to suggest a range of options rather than a hierarchy.
Stakeholders can be engaged to various degrees in designing, evaluating, and
disseminating learning resources. The objectives of different levels of stakeholder
engagement, what stakeholders can expect at each level, and ways of achieving
different levels of engagement are summarised in (Table 1).
Table 1. Levels of stakeholder engagement in designing, evaluating, and disseminating learning resources*
Information Consultation Involvement Collaboration Delegation
Objectives of
stakeholder
engagement
To provide
stakeholders with
information in order
to help them
understand the need
for the resources
To obtain specific
types of input from
stakeholders, such
as feedback on the
resources (including
their usefulness and
value) or input into
the design,
evaluation, or
dissemination of the
resources
To work directly with
stakeholders in
designing the
resources, to ensure
that their views are
understood and
considered, or to
engage them in
deliberations about
problems and
proposed solutions
To partner with
stakeholders
throughout the
process of designing,
evaluating, and
disseminating the
resources
To give control over
aspects of the
design, evaluation,
and dissemination of
the resources
What stakeholders
can expect
To be kept informed To be listened to,
and provided with
information about
how their input has
influenced
subsequent
decisions
To work together in
designing,
evaluating, and
disseminating the
resources
To jointly work
through problems
and proposed
solutions that will be
incorporated as far
as possible.
To deliberate on final
decisions and
participate in
consensus
processes.
Ways of achieving
the objective
One-way information
dissemination such
as:
- A website
- Tailored information
(simplified and
translated in various
languages if
required)
- Presentations
Two-way
communication
which involves
seeking input,
listening, and the
exchange of views.
This may take the
form of:
- Written comments
- Interviews
- Focus groups
- Surveys
Interactive
discussion and
dialogue:
- Workshops
- Working groups
Stakeholder
representatives “at
the table”, and active
as team members in
the design,
evaluation, and
dissemination of the
resources.
Stakeholders are not
involved in final
decisions but are
involved in:
- Advisory groups
- Consensus
processes
Decisions by a group
or organisation with
specific
authorisation:
- Delegation of
authority to
participate in the
decision-making
processes about the
design, evaluation, or
dissemination of the
resources
* Adapted from IAP2 guidance and Bruns extended ladder of participation16 17 19
Potential benefits and harms of stakeholder engagement
Hypothesised benefits of engaging stakeholders in research include better
quality and appropriateness of research, empowering people, increasing uptake
IHC CHOICE Stakeholder Evaluation: Protocol 7
of results, accountability, and social justice.6 11 Other, more specific potential
benefits include user-relevant research questions; user-friendly information,
questionnaires, and interview schedules; more appropriate recruitment
strategies; user-focused interpretation of data; and improved dissemination of
study results.8 However, few studies have formally evaluated the extent to
which stakeholder engagement has achieved these benefits and very few have
compared alternative ways of engaging stakeholders.5-13
In addition to concerns about a lack of evidence about the benefits of
stakeholder engagement, several other concerns have been raised. Poorly
planned and implemented efforts to engage stakeholders can create mistrust,
waste people’s time, and undermine future attempts at engagement.18 Other
concerns include:8 9 13 20
• the risk of tokenism and superficiality;
• a lack of clarity about the nature and purpose of stakeholder
engagement;
• researchers not having the necessary skills, time and resources to
effectively manage stakeholder engagement processes;
• individual stakeholders dominating decisions (unequal participation and
unbalanced representation);
• the boundaries between stakeholders and researchers becoming blurred
over time, resulting in stakeholders losing their perspective as users of
the results;
• potential conflicts between the perspectives of researchers and
stakeholders regarding criteria of quality and appropriateness; and
• slowing down research, making it costlier, and opportunity costs
(forgone opportunities as a result of using resources on stakeholder
engagement).
As with the hypothesised benefits, there is very little evidence of the extent to
which stakeholder engagement has had undesirable effects or the costs of
stakeholder engagement processes .5-13
Our purposes for engaging stakeholders in various aspects of designing,
evaluating and disseminating IHC learning resources for secondary schools are
to ensure that:
• Any concerns they have are heard and considered
• Problems are analysed, described and perceived correctly
• Appropriate solutions are identified
• Important barriers to scaling up use of the learning resources are
identified and addressed
• Promising implementation strategies are identified
• Decisions arising from collected feedback are appropriate and acceptable
IHC CHOICE Stakeholder Evaluation: Protocol 8
• The results of the research are meaningful and accessible to them
However, efforts to engage stakeholders should respect the time they have
available and the value of their potential contributions. In addition to having a
clear purpose, stakeholders’ input should be considered, and it should be made
clear to them when and how they are able to influence decisions. To ensure that
stakeholders are appropriately engaged in the development of the IHC
secondary school resources, we will systematically consider how we can best
engage them in the different phases of the work, as well as factors that might
affect these efforts.19
Overview of the research project
The main aim of the project is to develop and evaluate two sets of digital
learning resources to enable young people (secondary school students) to make
informed personal choices about their health and to participate as scientifically
literate citizens in informed debate about health policies. The project will be
implemented in three East African countries: Uganda, Kenya and Rwanda. The
overall structure of East Africa’s secondary education system is divided into two
levels. In the ordinary level (O-level) students achieve a general certificate of
education after four years in all East African countries except Rwanda, where it
is achieved in three years. The advanced level (A-Level), or upper secondary
school, consists of two years for all East African countries except Rwanda,
where it is three years. O-level students are generally between 13 and 16 years
old, and A-level students are generally between 16 and 18 years old. Secondary
schools in East Africa can be public, private, or private with government
subsidies. The main language of instruction is English in all three participating
East African countries. In this project we will develop English learning
resources for O-level students (lower secondary school) in both government
and private schools in Uganda, Kenya and Rwanda. The entire project will
consist of the following studies, with separate protocols.
IHC CHOICE Stakeholder Evaluation: Protocol 9
Overview of the research project (Figure 1)
Prioritisation of Key Concepts for secondary school learning
resources
We will start with prioritising the IHC Key Concepts21 that secondary school
students need to understand and apply to assess health claims and make
informed health choices. Together with teacher and student networks and
advisory groups in each country, we will determine which concepts should be
taught to O-level students.
Context analysis
We will explore issues which can impact use of the new resources, through
document analysis and interviews with key informants. These include:
• exploring the demand for learning resources for teaching critical
thinking about health
• mapping where teaching critical thinking about health best fits in the
curriculum
• identifying and examining relevant resources already in use
• exploring conditions for introducing new digital learning resources
• identifying opportunities and challenges for developing digital learning
resources.
Human-centred design of the learning resources
We will employ a user-centred approach to designing the learning resources.22
This is characterised by iterative cycles of idea generation, prototyping, testing,
analysis and revision. The aim is to design resources that teachers and students
will experience positively. We will collaborate with a small group of teachers,
students and other stakeholders through brainstorming and prototyping
Phase One
•Prioritisation of Key Concepts
Phase Two
•Context Analysis
Phase Three
•Human Centered design of the learning resources
Phase Four
•Evaluation of the learning resouces in RCTs.
Phase Five
•Process Evaluation
IHC CHOICE Stakeholder Evaluation: Protocol 10
workshops,23 school visits, and piloting and user-testing prototypes of the
resources. Other stakeholders, including members of national advisory panels,
will be informed of progress, and we will invite their feedback and input into
the design of the resources.
Evaluation of the effects of the learning resources
We will use two-arm, cluster-randomised trials to test the effects of the
resources on the students’ ability to understand and apply the IHC Key Concepts
included in the learning resources. We will select representative samples of 90
to 100 rural and urban schools. The primary outcome measures will be
validated tests using multiple-choice questions to measure students’ ability to
understand and apply the IHC Key Concepts. We may also measure hypothetical
decisions, intended behaviours (with hypothetical scenarios), self-assessed
ability, attitudes, and actual decisions. Outcomes will be measured at the end of
the term in which the learning resources are used and again after one year.
Process Evaluation
We will conduct process evaluations alongside the trials. The main objectives of the
process evaluations will be to: explore the results of the trials; identify factors that may
affect the implementation, impact and scaling up of the resources, assuming they are
found to be effective; and to identify potential adverse and beneficial effects of the
intervention which are not included as outcomes in the trials. We will use structured
classroom observations at some of the intervention schools and interviews and focus
group discussions at purposively selected schools in each country. We will interview
teachers, students, policymakers, and parents. We will use a framework analysis
approach to guide data collection and analysis.
Objectives of the evaluation of stakeholder engagement
The primary objectives of this evaluation are:
• To ensure that stakeholders are effectively and appropriately engaged in
the design, evaluation and dissemination of the learning resources
• To evaluate the extent to which stakeholders were successfully engaged
IHC CHOICE Stakeholder Evaluation: Protocol 11
Overview of the stakeholder engagement process (Figure 2)
•Stakeholders; Researchers, Policymakers, Curriculum Developers, International Advisory Panel, IHC network
•Levels of involvement; Consultation, Collaboration, Information
•Involvement Activities; Meetings
Phase One; Prioritisation
of Key Concepts
•Stakeholders; Researchers, Students, Teachers, Headteachers, National Advisory Panel
•Levels of involvement; Information, Consultation
•Involvement Activities; Meetings, Surveys, Workshops
Phase Two; Context Analysis
•Stakeholders; Researchers, Students (networks), Teachers (networks), Research Participants
•Levels of involvement; Consultation, Involvement, Collaboration, Delegation
•Involvement Activities; workshops, (piloting and user-testing)
Phase Three; Human Centred
Desigh
•Stakeholders; Research Participants; Students, Teachers, Headteachers
•Levels of involvement; Collaboration, Information
•Involvement Activities; Meetings, Workshops (Evaluation; cluster randomised trials)
Phase Four; Evaluation of effects of the
learning resources
•Stakeholders; Research participants; Students, Teachers, Headteachers, Policymakers, Parents
•Levels of involvement; Consultation, Involvement
•Involvement Activities; Meetings, Workshops, interviews
Phase Five; Process Evaluation
IHC CHOICE Stakeholder Evaluation: Protocol 12
Methods
Identification and recruitment of stakeholders
The key stakeholders for this project are secondary school teachers and
students, i.e. the target users for the IHC secondary school resources. Other
stakeholders include school administrators (head teachers and directors),
policymakers, curriculum developers, parents, teacher trainers, educational
researchers, researchers with expertise in evidence-based medicine or clinical
epidemiology, and health professionals. We will engage teachers and students in
planning and implementing the project through teacher and student networks
in each country. We will engage other key stakeholders through a national
advisory group in each country, including policymakers, curriculum
development officers, school heads, and parent and civil society representatives.
In addition, we will engage researchers with expertise in education, health,
research methods, design, information and communication technology (ICT)
and science communication in an international advisory group. We also will
engage colleagues with an interest in adapting, developing, evaluating and
implementing IHC resources in other countries through the IHC network. 24
Teacher and student networks
Building on our experience with a network of primary school teachers in
Uganda,2 we will establish a network of secondary school teachers at the start of
the project in each of the three countries, Kenya, Rwanda and Uganda. We will
also establish networks of students in each country. We will work together with
the networks to design, evaluate, and disseminate the resources. The degree of
engagement with these groups will vary from informing them to delegating
some decisions to them. Some specific examples are:
• Informing them at the start of the project about the project’s aims, the
IHC Key Concepts, and development and evaluation plans
• Delegating to them the final decision about criteria for successful
engagement in the project (which input will feed into the content and
structure of the interview guides (questionnaires) to be developed for
the different stakeholder groups). Any resulting questionnaires will be
validated before being used.
• Consulting them, i.e. getting their input through interviews and focus
groups, regarding the demand for learning resources for teaching
IHC CHOICE Stakeholder Evaluation: Protocol 13
students to think critically about health claims and choices; where
teaching these skills best fits in the curriculum; and what the conditions
are for introducing this into schools, including the availability of time and
resources, who the decision-makers are, and what influences their
decisions (as described in the protocol for a context analysis)
• Collaborating and consulting with them, seeking their input into
prioritising and sequencing the IHC Key Concepts in workshops (as
described in the protocol for prioritisation and sequencing of concepts)
• Involving them in generating resource ideas and prototypes together
with us in brainstorming and prototyping workshops
• Consulting with them about how best to ensure that, if the learning
resources achieve their objectives, their use will be scaled up and
sustained
• Consulting with them and getting their input into choice of success
criteria for evaluating the resources
• Consulting with them about how best to communicate the findings of our
research to teachers, students, and parents
Using a multi-stage stratified sampling method in each country, together with
the respective relevant educational authorities we will identify a representative
sample of secondary schools with varied characteristics that might modify the
effects of the learning resources that we will develop. This might include factors
such as the type of ICT available in schools, the size of schools, ownership of the
schools (public versus private), and the location of schools (rural, semi-urban,
or urban). With the relevant educational authorities , each country team will
then identify regions that are representative of the country with respect to the
key characteristics. To minimise travel time and expenses, we will recruit
teachers and students from schools in districts that are in proximity. Working
with the education authorities in each country, we will compile a list of lower
level secondary schools in those districts. A sample of schools will be selected
from those lists including schools with varied characteristics. As with our
previous study, schools involved in piloting resources will be ineligible for
participation in the randomised trial.
For example, the network of primary school teachers in Uganda was selected
from a list of schools in four districts near Kampala. We used stratified sampling
to select the schools. Government-funded and private schools were identified,
and schools were further divided into rural, semi-urban and urban schools. A
sample of schools was then randomly selected from the schools in each stratum.
As in our previous study involving primary schools, we will use stratified
sampling putting into consideration the school location (rural, semi-urban or
urban), ownership (private, public) and ICT facilities (under resourced, highly
IHC CHOICE Stakeholder Evaluation: Protocol 14
resourced) to select schools from lists of schools in the districts identified by the
respective educational authorities in each country, with an aim to recruit a
diverse sample of students and secondary school teachers from those schools.
We will recruit between 20 and 25 people for each country student and teacher
networks, with a goal of having groups that are sufficiently large to include
diverse samples of teachers and students, while not being so large that it is
inefficient and difficult for members of the network to actively engage in
discussions and other activities, such as brainstorming workshops.
In collaboration with the education authority we will send an invitation letter to
each school, introducing the project and requesting to meet with the head
teacher. When we meet with the head teachers, we will introduce the project
and ask them to suggest one or more teachers to join the network. We will
suggest that this should be someone who would be interested, take the time to
participate, who has teaching experience, and who would be likely to contribute.
We will note the gender, level of education, years of experience, and subject
areas of the teachers who are suggested. We will use this information to identify
a diverse sample of teachers in relation to these criteria. We anticipate that the
teachers will primarily be science teachers.
We will send formal letters to the selected teachers, inviting them to be
members of the network. The letters will include: a brief introduction to the
project; an overview of what we expect of members of the network, what they
can expect to gain, and what they can expect of us; timing of the first meeting;
and an email address and telephone number for someone whom they can
contact for more information.
We will ask each teacher on the three country teachers’ networks to suggest
one or more students to join their respective student networks. We will suggest
that this should be someone who would be interested, be able to participate
without adversely affecting the student’s schoolwork, and who would be likely
to contribute. We will also suggest that the selected students should be a
mixture of top, average and low academic performers. We will note the gender
and age of the students suggested, again, to ensure a diverse sample.
We will send formal letters to the students and their parents, inviting the
students to be members of the network. These letters will include information
similar to that outlined in the letters to teachers, consent forms for the parents
to sign, and assent forms for the students to sign.
National advisory panels
The national advisory panels will include representatives from important
groups of stakeholders in each of the three participating countries. The research
IHC CHOICE Stakeholder Evaluation: Protocol 15
team in each country will contact key groups, such as the national curriculum
committees, by phone or email and arrange face-to-face meetings to inform
them about the projects’ aims and objectives. Those groups will be asked to
identify suitable members for the national advisory panels and to identify other
key stakeholders that we should contact.
We will aim to identify 15 individuals in each country with a range of
experience, including: policymakers at the ministerial and regional or district
levels, members of the national curriculum committees, school directors, head
teachers, leaders of teacher unions, and representatives of parents’ groups and
civil society. We will include representatives of groups of stakeholders where
the group is likely to have an interest in being engaged, there are risks not
engaging the group, and the group is likely to have important input into
designing, evaluating, or disseminating the learning resources.
Criteria for selecting individuals to represent the different groups of
stakeholders include selection by their organisation or being influential within
their organisation, being interested, willing to take the time to participate, and
being likely to contribute. We will consult informal contacts, the teacher
networks, and initial invitees (snowballing). We will purposively select
members to ensure a diverse range of experience and expertise. Where we are
unable to recruit representatives of a group, we will report this, in the
evaluation of stakeholder engagement and discuss the implications.
We will collaborate with the national advisory panels; i.e. seek their advice and
incorporate it as far as possible. This includes advice on:
• The criteria for success of their engagement in the project (allowing
them to decide on the final criteria to be used)
• Protocols for each element of the project
• How best to connect the IHC secondary school resources to the
curriculum.
• How best to ensure that use of the resources will be scaled up and
sustained, given they are effective
• Success criteria for the evaluation of the resources
• How best to communicate the findings of our research to key stakeholder
groups
International advisory panel
The international advisory panel will include about 30 people with experience
and expertise in education and education policy, relevant areas of research (e.g.
education, health literacy, science communication, evidence-based practice,
critical appraisal and critical thinking), design, ICT, and learning games, as well
IHC CHOICE Stakeholder Evaluation: Protocol 16
as representatives of key international organisations. We will identify potential
members through personal contacts, relevant publications, and snowballing. We
will aim to include people from a wide range of countries, including low-,
middle-, and high-income countries.
We will contact potential members by email, informing them about the project,
what is expected of members of the international advisory panel, and what they
can expect from us. The international advisory panel will be engaged through
consultation. We will seek their input and feedback on protocols, prioritisation
of Key Concepts, the design and evaluation of the learning resources, and
dissemination. A key role of this group will be to help us ensure that, with a
minimum of modification, the learning resources and our research findings have
the potential to be used in countries other than the three countries where they
will be initially developed and evaluated.
IHC Network
In addition to consulting the international advisory panel, we will consult the
IHC network.24 The IHC network is an informal collaboration of people in over
20 countries who are developing, evaluating or contextualising IHC primary
school resources. It is an international, multidisciplinary group with experience
in research methods, health services research, medicine, public health,
epidemiology, design, education, communication and journalism. It includes
contributors in Arab-speaking countries, Australia, Basque Country, Brazil,
Chile, China, Croatia, French-speaking countries, German-speaking countries,
Iran, Israel, Ireland, Italy, Kenya, Mexico, Norway, Poland, Rwanda, South Africa,
Spain, Uganda, United Kingdom, and United States. In addition to the
International advisory group, the IHC network will help ensure that the learning
resources will have a broader appeal in the different contexts but, in particular,
in their own countries.
Engagement of research participants
In addition to engaging stakeholders as described above, we will engage
research participants in the design and evaluation of the learning resources.
Teacher and student participants who are not necessarily members of the
teacher and student networks will be consulted and involved in designing the
resources through the user testing and piloting.
Participants in the trial will not be engaged in the design of the resources or
planning the research. They will be informed about the resources and the trial
during the trial recruitment process. After the trial is completed they will be
informed about the results.
IHC CHOICE Stakeholder Evaluation: Protocol 17
Participants in the process evaluation will be consulted and involved in
interpreting the results of the trial identifying potential adverse and beneficial
effects of the intervention. If desired effects are achieved this will involve
identifying factors that may affect the implementation, impact and scaling up of
the intervention.
Success Criteria
Together with the teacher and student networks and the advisory groups, we
will establish measurable success criteria that reflect the objectives of engaging
stakeholders at the start of the project and evaluate the extent to which those
criteria were met at the end of the project.15 We will consider criteria related to
whether:
• The stakeholders were informed and engaged to an appropriate extent
• The approaches (of informing and engaging) that were used were
appropriate and worked as expected
• The level of involvement was appropriate
• The input was appropriate and whether it was used appropriately
• The intended outputs were delivered and appropriate
• The intended outcomes were achieved
• The efforts were worthwhile relative to what was achieved
• The appropriateness of group make-up (were important voices
missing/not represented) [the words ‘appropriate’ and ‘worthwhile’ beg
questions about how these words will be defined and how judgements
will be made]
The final decision about the success criteria will be delegated to the networks
and advisory groups.
We will also discuss with them how we plan to engage stakeholders and their
perceptions to judge whether our plans are likely to achieve success by the
agreed criteria. The final decision about these plans and any changes that are
made during the project will be made collaboratively with the networks and
advisory groups.
Data collection
The evaluation will include a basic description of what was done, including the
objectives, and how stakeholders were identified and engaged. This description
will include our plan at the start of the project, modifications made following
discussions with the networks and advisory groups, and any deviations or
modifications made during the project, including the reasons for those.
IHC CHOICE Stakeholder Evaluation: Protocol 18
We will use questionnaires and semi-structured interviews to collect feedback
from the stakeholders and from the research team. The questionnaires will
reflect the agreed upon criteria for success. Separate questionnaires will be
prepared for and completed by the teacher networks, the student networks, the
advisory groups, and participants in the research. Decisions about what
information to collect from different stakeholders and participants and whom to
interview will be made collaboratively with the networks and advisory groups.
The interviews may be conducted in English or a local language (Luganda,
Swahili or Kinyarwanda), based on the preference of the person being
interviewed. Interviews will be recorded, transcribed, and, if necessary,
translated to English. Meetings with the networks and advisory groups will be
in English. At least two members of the research team will participate in
discussions, one of whom will take notes. The notes will be shared with and
approved by the relevant network or advisory group.
Analysis
We will use an interpretative description approach to collecting and analysing the
data.25 This approach borrows from grounded theory, naturalistic inquiry, and
ethnography. It differs from these approaches in that the investigators are looking
for findings with practical applications. Various verification strategies, such as
concurrent data collection and analysis, constant comparative analysis and iterative
analysis, serve to locate the findings within the framework of the existing body of
knowledge. The object of the exercise is a coherent conceptual description that can
inform effective strategies for engaging stakeholders in this and other research. We
will also present and discuss findings and interpretation of the findings with the
networks and advisory groups iteratively. We will record and report any
discrepancies between how findings are interpreted by the research team and other
stakeholders, any disagreements that have not been resolved by discussion within
each group, and differences in interpretation among groups or countries.
Interpretation and reporting of findings
The networks and advisory groups will be engaged in interpreting and
confirming interpretations of the findings. They will be invited to comment on
reports and be co-authors.
We will seek approval of the networks and advisory groups of a final report of
the evaluation of stakeholder engagement in this project.
When reporting the results, we will use the GRIPP2 Checklist for reporting
patient and public involvement in health and social care research.26
IHC CHOICE Stakeholder Evaluation: Protocol 19
Ethical considerations
Ethics approval has been sought from local institutional review boards and
national research governing councils in each country. We have obtained ethics
approval from the Rwanda National Ethics Committee; approval number
00001973 and the Kenyan National Commission for Science, Technology and
Innovation; approval number NACOSTI/P119/1986. We are currently awaiting
ethics approval from the Uganda National Council of Science and Technology
having already submitted an application. Data collection will commence once
the study has been approved by all the participating sites.
We will obtain informed consent for all interviews. Data from questionnaires,
interviews, photos, videos and notes from discussions will be anonymised.
Teachers, students and policymakers who are invited to participate in any of the
networks will be informed of the purpose of their participation before written
permission is sought. The students who participate on the networks and user-
testing will be given information about the project to take to their parents,
where written permission will be obtained both from the parents in form of
consent and from the students in form of assent.
Consent for the students to participate in the pilot will be given by the
headteachers and teachers and students and their parents will have the same
right to refuse participation in piloting the resources as they do for any other
learning resources used in schools. Although this will be limited, teachers,
students and policymakers, whenever required to attend meetings off-site of
their professional premises (schools, ministry offices etc) will be compensated
for their transport expenses.
Choice of methods, risks and risk management
Although there are strong arguments for engaging stakeholders in research,
there is a paucity of research comparing different ways of doing this.9 By having
explicit goals for engaging stakeholders and monitoring the extent to which
those goals are being achieved, we will be able to make adjustments as needed
throughout the project. Our decision to engage teachers and students through a
network in each country is based on our prior experience with a teacher
network.2 We have prioritised engaging teachers and students because they are
the intended users of the resources that we will develop.
We will consider and discuss important risks of stakeholder engagement with
stakeholders, to plan how we will manage those risks, including potential waste
of resources, loss of credibility, conflicts, and adverse effects on the design,
evaluation, or dissemination of the learning resources.
IHC CHOICE Stakeholder Evaluation: Protocol 20
List of abbreviations
IHC Informed Health Choices Project
Consent to publish
Not applicable.
Availablity of data and materials
The data files resulting from the stakeholder engagement processes will be
made available at the Norwegian Centre for Research Data
(http://www.nsd.uib.no/nsd/english/index.html).
Competing interests
All the authors declare that no competing interests exist.
Funding
This work will be funded by the Research Council of Norway
(https://www.forskningsradet.no/en/), Project number 284683, grant
no:69006 awarded to ADO. The funder will play no role in the study design, data
collection, data analysis, data interpretation, or writing of the report. The
principal investigator will have access to all the data in the study and have final
responsibility for the decision to submit for publication.
Authors’ contributions
All the investigators reviewed the protocol, provided input, and agreed on this
version.
IHC CHOICE Stakeholder Evaluation: Protocol 21
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