Prospectus

Internationally Renowned Career Training Direct From Britain

Prospectus 2010 & 2011

Training For Successful Careers

Cambridge International College

� Secure TOP JOBS, PROMOTION and CAREER SUCCESS.� Gain valuable QUALIFICATIONS: Certificates, Diplomas and Awards.� Improve your STATUS, RESPECT, CONFIDENCE and STANDARD of LIVING.

International Headquarters, Heron House, St. Peter, Jersey JE3 7BY, BritainTel: +44 (0) 1534 485485 or 485052 Fax: +44 (0) 1534 485071

Email: [email protected] Website: www.cambridgecollege.co.uk

College Principal: Dr Stephen M Lawson, MA Ed, Ph DCollege Vice Principal: David S Lawson, BSc (hons), MBA

Professional Training from Britain forSuccessful Careers around the WorldProfessional Training from Britain forSuccessful Careers around the World

offers YOU the OPPORTUNITY to:

Enrol for Training TODAY - with the leading Accredited British College

Cambridge International College

STUDY & TRAINING TO MEET YOUR NEEDS AND AMBITIONSpage

About Cambridge International College Study & Training(i) What CIC’s Study & Training Fees include; (ii) Sitting CIC Examinations(i) CIC Courses, Programs and Higher Programmes; (ii) Progression and AdviceInternational Certificate Courses:� Effective Management of People � Secondary English (English for Examinations)� Proficient Business BookkeepingInternational ‘Premier’ Career Development Diploma Programs:� Accounting & Finance in Business & Management� Administrative/PA/Secretarial Duties� Advertising & Public Relations

12 � Business Bookkeeping & Accounts13 � Business Economics & Commerce14 � Business English & Letter Writing15 � Business Organisation & Management16 � Business Management & Administration17 � Communication in Business & Management18 � Computers & IT in Business & Management19 � Hotel Operations & Management

� Human Resource/Personnel Management� Insurance Principles & Practice

22 � Modern Management & Administration23 � Office Management & Administration24 � Professional English (Everyday & Business Use)25 � Purchasing & Resourcing Management

26 � Sales Management & Marketing27 � Stores Management & Stock (Inventory) Control28 � Tourism & Travel Agency Management29 � Advanced Management & Administration Theory & Practice

International ‘Career Progress’ Diploma Programs:� Cost Accounting� Employee Development

32 � Event Management33 � Financial Management

� Global Marketing Management� International Business & Trade� Leadership & Team Management� Logistics, Supply Chain & Transport Management

38 � Organisational Behaviour� Project ManagementSpecimen CIC International Diploma

International Honours Group Diplomas & Advanced Diploma Programmes:42 � Administrative Management � Business Accounting & Finance42 � Business Administration � Business Development42 � Executive Assistance � Hospitality Management42 � Human Resource Administration � Management & Administration42 � Marketing Administration � Materials Management43 Specimen CIC Honours Group Diploma

BA Baccalaureate Programmes: � Financial Administration (BFA)44 � Business Administration (BBA) � Hospitality Administration (BSA)44 � Commerce & Administration (BCom) � Human Resource Administration (BHA)44 � English & Administration (BA Eng) � Marketing Administration (BMA)44 � Materials & Logistics Administration (BLA) � Project Administration (BPA)46 Specimen CIC Baccalaureate - BA - Award

‘Mastery of Management’ Diploma Programs:47 � Business Finance & Investment � Corporate Strategy & Planning47 � Financial Strategy & Decisions � International Marketing47 � Management & Leadership � Management of Human Resources47 � Managerial Economics � Marketing Strategy47 � Banking & Financial Systems � Organisational Behaviour & Development49 How to Enrol with CIC

Enrolment/Registration Form (compact version)CIC’s Accreditation and Approval

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PERSONAL & INDIVIDUAL TRAINING FROM BRITAIN ACROSS THE WORLD

CIC Principal, Dr Stephen M Lawson, MA Ed, Ph D (pictured):“During my 50-year career, I have trained over 3 million peoplein some 200 countries worldwide. Their enormous success hasbeen due to the fast, efficient and personal service CIC offers,coupled with professional, practical and effective Education, Studyand Training. That has brought them new jobs, better employment,respect and security, promotions, higher pay and greatly improvedstandards of living - in their own or ‘new’ countries. Following areexcellent reasons why YOU can SUCCEED with CIC.”

�� YOU WILL BE A ‘MEMBER’ OF CIC; not simply a “student” or“trainee”. You will receive personal and individual attention fromCIC. Most CIC Members are mature men and women with definitegoals to fulfil. CIC understands and respects your goals. You canrely on CIC’s high quality management, support and experience tohelp you to succeed and to achieve YOUR ambitions!

�� YOU WILL STUDY IN YOUR OWN AREA. CIC Study & Training is provided to Membersin their own countries; you will not need to travel to CIC’s premises for Study & Training.You can study wherever you are, whatever YOUR experience or previous education.

��YOU CAN ENROL AND START your CIC Study & Training on ANY day or date of the year;there are no set semesters or terms or registration dates. You can enrol or register as soonas you are ready and able. To speed up the commencement of your Study & Training, theinitial Study Module can be sent to you by email or via the CIC website.

��YOU WILL STUDY AT YOUR OWN PACE AND CONVENIENCE; from home, at workor at leisure. You will NOT be delayed by slower learners or lecturers, or by fixed schoolterms, semesters or holidays. You will study at the pace which best suits YOURcircumstances, and which will ensure YOUR success!

�� YOUR STUDY & TRAINING PERIOD WILL BE FLEXIBLE - to suit YOU. You will haveup to 12 months in which to complete a Certificate Course or Diploma Program (and longerif you enrol for more than one at a time.) You will have up to two years for an Honours orBA Programme. BUT the time taken to complete is flexible. Some Members take as littleas half that time to complete Study & Training, whilst others take longer. With CIC, YOURcircumstances and needs come first!

��YOU WILL RECEIVE FULL STUDY GUIDANCE to ensure your easy, rapid andenjoyable study and learning. You will be able to test and monitor your OWN progress withexpertly planned questions, exercises and recommended answers. Additional expert CICTutorial Support will also be available to you if needed.

�� YOU CAN RAPIDLY MASTER CIC STUDY & TRAINING MANUALS/PUBLICATIONSeven if your main or national language is not English. All Study Materials are written andproduced by highly skilled and expert Writers, Tutors and Lecturers, supervised by CIC’shighly experienced Executives, to ensure YOUR rapid progress.

��YOUR EMPLOYMENT. CIC Study & Training is perfect if you are already employed. Youdo NOT need to give up work or take unpaid “study leave”, and you can actually put intopractice at your workplace the knowledge you gain as you study. And if you are not alreadyin employment, CIC Study & Training is YOUR rapid route to good jobs and top careers!

WHAT IS INCLUDED IN THE MODEST CIC FEE

Each accredited CIC Career Training Course and Career Development Program includes:-

�A detailed, professional ‘Study & Training Guide’ with fullInstructions on answering Self-Assessment Tests, andExamination Questions and Exercises.

�Well-illustrated professionally produced, comprehensiveInternational Study and Training Publications.

�Optional Self-Assessment Tests to check progress.

�Stationery for notes and answers to Self-Assessment Tests.

�Recommended Answers to all Self-Assessment Tests, with Progress Chart.

�Progress Tests, with CIC’s optional Tutorial Support Service (for a small extra fee).

�A Final Examination sat under ‘Invigilation’ in your own area - see below.

�The award of the CIC Certificate or Diploma on the successful completion of the Courseor Program and on passing the Final Examination.

�CIC’s Member Services website with privileged access to Newsletters, Results, despatchdetails, advice and guidance, and more: www.cambridgeinternationalcollege.co.uk

Fees may be paid in British Pounds (£), US Dollars (US$) or Euros (E) - see page 50 for details.

SITTING YOUR EXAMINATION UNDER ‘APPROVED INVIGILATION’

�� “Approved Invigilation” means that you will sit your CIC Examination under ‘trueexamination conditions’ supervised by an Invigilator (or Monitor/Proctor) approved bythe College in your local area (wherever you are resident when you are ready to sit theExamination.) You will NOT have to come to CIC’s premises in Britain to sit theExamination, nor will you need to travel far from where you live. You will be allowed tosit the Examination on ANY day and date to suit YOUR convenience and that of yourInvigilator. Arrangements for Examinations can only be made:

(1) once you are an enrolled/registered Member of the College; and(2) when you have made sufficient progress in your Study and Training.

��CIC has special arrangements with organizations worldwide, such as NationalExaminations Boards, Government Ministries and Education Departments, TheBritish Council, WAEC, and Approved Centres and Invigilators, so CIC Members cansit their Examinations under approved Invigilation. The College will advise you fully aboutInvigilation as soon as you are an enrolled Member.

��RECOGNITION - YOUR CIC Certificate or Diploma will show that you have undertakenhigh-quality, professional, accredited Study and Training to gain competence in professionalwork activities in YOUR business, management or administration career. In most cases youcan apply for additional certification of your CIC study and training and CIC Award (Certificate,Diploma, Advanced/Honours, BA) through EDI (see page 51), a regulated accredited UKAwarding Body of the British Government and Qualifications & Curriculum Authority (QCA).

CAREER FOUNDATION COURSES for International Certificates

� CIC’s Certificate Courses are written especially for “beginners” with only a little practical and/or theoretical knowledge. The expert design of the Courses, written in clear and easy tounderstand English, ensures rapid progress in learning. They enable Members to securesuitable posts and to perform their work proficiently within a very short time; they also providea solid foundation for Diploma level study, senior posts, promotion and career development.

CAREER DEVELOPMENT PROGRAMS for International ‘Premier’ Diplomas

� CIC conducts Diploma Programs on a wide range of accounting, business, management andadministration fields, as well as “support” subjects like Business English, Communication, andComputers, which are often essential for career progress and success. CIC’s ‘Premier’Diploma Programs are designed and written especially for career enhancement anddevelopment. They cover the principles and then deal comprehensively with the importanttopics, with emphasis always on the practical application of what is taught. The accreditedDiploma Programs have proved outstandingly successful in achieving those objectives andsatisfying the goals and ambitions of the hundreds of thousands of Members who study with CIC.

CAREER PROGRESS PROGRAMS for International Diplomas

� CIC offers a range of ‘Career Progress’ Diploma Programs to complement its range of excellent‘Premier’ Programs. These have been selected and produced by CIC in conjunction with expertwriters and publishers to provide the knowledge and training needed for Members’ careerprogress, advancement and success. These Programs comprehensively and professionallydeal with the core subjects so Members can master the knowledge provided.

HONOURS PROGRAMMES for International Honours Diplomas

� These Advanced Diploma Programmes provide a wide range of general, specialist andadvanced managerial knowledge and skills. A person who has gained a CIC Honours Diplomahas demonstrated the potential to become a senior manager, administrator or executivein his/her chosen career in industry, management, business, public service and related areas.

BA - BACCALAUREATE - PROGRAMMES for International BA Awards

� CIC’s excellent and very popular BA Programmes offer a range of specialisations, and providethe Study & Training to develop high-level skills and competencies in ambitious men andwomen seeking successful careers in business, management, administration and relatedfields. BA study increases depth of knowledge and understanding, and learning at this leveldemonstrates high level ability, work expertise in job roles and competence in managing.

Further Study and Training, and Advice

� During and after CIC Study & Training, Members may ask CIC’s team of experiencedConsultants for advice on Courses, Programs or higher Programmes to improve their careerprospects. Good advice is to select a Study Level and Subject you feel comfortable with; formany people this will be CIC’s popular and successful ‘Career Development’ DiplomaPrograms, from which Members may progress to higher Study & Training with confidence.

� Everyone is an individual with their own aspirations and goals, needs and desires;CIC provides Study & Training to meet the specific requirements of its Members!

Moses Olima Tiang wrote from Kenya:“CIC Programmes are focused and tailor-made to the current dynamic business world.The Honours Diploma and BA (Finance) I have done with CIC have enabled me to gain:-1. Promotion to the post of Senior Accountant, 2. Scholarship and admission to MaastrichtSchool of Management (in the Netherlands) for MBA in Accounting and Finance.”For his employer, N. K. Thiong’o, Permanent Secretary of Ministry of Finance, wrote:“I am pleased to convey the decision of the Authorised Officer that you be promoted to thepost of Senior Accountant. Please accept my sincere congratulations on this appointment.”

INTERNATIONAL CERTIFICATE COURSES ON:

EFFECTIVE MANAGEMENT OF PEOPLEThis Course provides foremen, supervisors and managers with a thorough, practical introduction to thetechniques and skills needed to be able to manage subordinates, as individuals and in groups, so theywork well and willingly as a “team”, and so that they achieve their organizational objectives. The coursepresents easy to understand and easy to put into practice training for men and women seeking successfulcareers in supervision and management, and training for promotion to supervisory and managerial posts.Major Topics Covered in this Certificate Course include:

� The need for motivation, how to motivate; the importance of effective communication.� Recruiting new employees, filling vacancies; internal and external recruitment.� Selection, interviewing; introduction to the workplace, job training, employee development.� Prospects for promotion, employee counselling, maintaining good relations, supervision.� Salaries, wages, benefits and allowances paid to employees, deductions; employee records.� Welfare of employees: health and safety at work, ensuring good management/worker relations.On successfully completing this Career Foundation Course you will:� Have completed a professional Course of Study with an Accredited College.� Be awarded the CIC Certificate on Effective Management of People and will have studied an

introduction to techniques and skills needed for managing people, and for a managerial career.� Have the knowledge, ability and confidence to study CIC Diploma Programs

such as the popular CIC Diploma on Modern Management & Administration.

SECONDARY ENGLISH (FOR EXAMINATIONS)This Course is for those who are already proficient in basic English and who want to improve reading,writing and understanding. It builds up a knowledge and understanding of words; different kinds of words,what they do and how they can be used to improve writing and speaking; how to understand passages ofwriting and answer comprehension tests, and letter-writing is introduced. By the end of the thorough studyof this Course, a CIC Member should have a good understanding of written and spoken English.Major Topics Covered in this Certificate Course include:� English words; the Alphabet, capital and small letters, vowels, consonants and syllables.� Parts of speech: nouns, pronouns, adjectives, prepositions, verbs, adverbs, conjunctions.� Sentences: subjects, objects, verbs, statements, questions, answers, commands, paragraphs.� Punctuation: full stops, commas, colons; question, exclamation and quotation marks; dashes.� Positive and negative, verb tenses, active and passive, dialogue: direct and indirect speech.� Written passages; descriptive, imaginative; letter writing: social, business, private; layout.On successfully completing this Career Foundation Course you will:� Have completed a professional Course of Study with an Accredited College.� Be awarded the CIC Certificate on Secondary English (English for Examinations) and will have

covered the majority of syllabuses such as GCE O level, GCSE, and similar examinations.� Have the knowledge, ability and confidence to study CIC’s Professional English

Diploma Program, and other CIC management Diploma Programs.

The Fee for either of the Certificate Courses includes the supply by registered airmail post of twocomprehensive Study & Training Manuals with Self-Assessment Tests and Recommended Answers,Progress Tests, Stationery and a detailed ‘Study & Training Guide’. It also includes an Examination(despatched to the Invigilator by registered post), the award of the CIC International Certificate(despatched by registered post) and privileged access to the CIC Member Services Website.

Mohamad Bachar wrote from Yemen about CIC English Teaching:“I would like to thank you for giving me this chance to improve my English, and I have putit to good use in business activities. CIC Materials are easy to understand and learn from.”

Ana Koscina wrote from Croatia about CIC Management Training:“CIC courses are helping me to develop my business perspective that is necessary tosucceed in today’s markets. I was able to put my learning into practice immediately, allowingme to serve clients better. My expectations which were very high have been exceeded!”

INTERNATIONAL CERTIFICATE COURSE ONPROFICIENT BUSINESS BOOKKEEPING

Designed to quickly teach the principles of

PRACTICAL BOOKKEEPING FOR SMALL BUSINESSES

This Course is suitable for complete beginners, as well as for those whohave a little knowledge or some practical experience of bookkeeping. Itstarts from absolute basics, and proceeds step by easy step in a“friendly” style, to make learning bookkeeping easy, interesting - and veryenjoyable, too! Numerous illustrations and practical examples with clearexplanations ensure both rapid progress and confidence in bookkeepingwork. Within an incredibly short time of enrolling, a CIC Member studyingthis very practical Course can be performing actual bookkeeping workfor small businesses - right up to final accounts level!

Major Topics Covered in this Certificate Course include:

� Basic principles and rules of modern double-entry bookkeeping: the two aspects of everytransaction, why they must be recorded; transactions and entries.

� The ledger: what its accounts record, the debit and credit sides, rules for posting to andbalancing ledger accounts, uses of folios. Personal, nominal and real accounts.

� Recording receipts and payments of money in the 4-column cash book, cash and banktransactions, balancing, bank reconciliations. Books of account, subsidiary books.

� Recording cash and credit sales and purchases; the sales and purchases books and theirledger accounts. Invoices, receipts. Journals, journal entries, returns inward and outward.

� Extracting and agreeing the trial balance, its uses and limitations, arithmetical accuracy.Making end of financial year adjustments. Stocktaking and valuations.

� Preparing simple trading accounts, profit & loss accounts and balance sheets for sole tradersand other small businesses. Capital, drawings.

Award and Achievement:

On successfully completing this Career Foundation Course you will:� Have completed a professional Course of Study with an Accredited College.� Be awarded the CIC Certificate on Proficient Business Bookkeeping.� Have attained a qualification equivalent to that required to attempt Stage 1 Examinations of

RSA, LCCI, and similar examining bodies.� Have the knowledge, ability and confidence to proceed to study for the CIC Diploma on

Business Bookkeeping & Accounts.

The Fee includes the supply by registered airmail post of two comprehensive Study & TrainingManuals with Self-Assessment Tests and Recommended Answers, Progress Tests, Stationery and adetailed ‘Study & Training Guide’. It also includes an Examination (despatched to the appointed Invigilatorby registered post) and the award of the CIC International Certificate (despatched by registered post.)It also includes privileged access to the CIC Member Services Website.

Jacob Mashwelo,a CIC Member in Zambia

Annie K Musonda wrote from Botswana about this Course:“When I showed my boss my Certificate, I was immediately offered a responsible job, andmy salary was doubled! I have since been recruited by another firm with even morebenefits, responsibility and money!”

Tamar Lashvili from England:“Thank you CIC for making the impossible entirely possible for me. It is not easy to changecareers but the knowledge I gained has opened a new future for me. I tell everybody thatanything is possible when you choose to study with CIC.”

INTERNATIONAL ‘PREMIER’ DIPLOMA PROGRAM ON

ACCOUNTING & FINANCE IN BUSINESS & MANAGEMENTWhat modern managers need to know for effective

CONTROL OVER BUSINESS, FINANCE AND ACCOUNTING

Accounting involves accurately recording financial transactions and analysingtheir effects on the financial position of an enterprise; such data is essentialin planning and managing finances. Managers must interpret accountingdata and use it wisely in controlling the operations of the enterprise, in raisingnew finances, and in managing costs, working capital and profits, which isessential for prosperity and survival. This Program does not just trainbookkeepers; it teaches managers to understand and to control accountingcolleagues and the vital accounting function in organisations, to make effectiveuse of available accounting data, and to make considered financial decisions.

Major Topics Covered in this Diploma Program include:

� Financing businesses, capital, ordinary and preference shares, loans, debentures. Principlesof investment and finance decisions. Working capital: its composition and computation.

� Bookkeeping and the books of account: the ledger, principles of modern double-entrybookkeeping manually and by computer, comparisons, advantages. Accounting concepts.

� Trading, manufacturing and profit & loss accounts, balance sheets and other financialstatements, contents, purposes, layout and presentations.

� Interpreting financial statements and accounting data, accounting ratios, break-even analysis.Planning, forecasting, budget preparation, budgetary control.

� Control over profits, cash and funds flow, stock control, credit limits and credit control.Auditing, pricing policy. Cost accounting, costing methods, standards, variances, overheads.

� Partnership, departmental, branch, hire purchase accounting. Investments: working and fixedcapital, financial assets, returns, risk, financial decisions, funding, investment strategy.

On successfully completing this Professional Program of Study you will:

� Be awarded the CIC Diploma on Accounting & Finance in Business & Management.� Have attained an accredited qualification at Level 4, equated to the British National framework

at the same study level as Higher National Diploma (HND) & National Vocational Qualification(NVQ) Level 4.

� Have attained an accredited qualification for managerial and supervisory levels showing youpossess competence in professional work activities.

� Have completed a Qualifying Program towards the International Honours Group Diploma onBusiness Accounting & Finance.

The Fee includes the supply by registered airmail post of two comprehensive Study & TrainingManuals with Self-Assessment Tests and Recommended Answers, Progress Tests, Stationery anda detailed ‘Study & Training Guide’. It also includes an Examination (despatched to the appointedInvigilator by registered post) and the award of the CIC Premier Diploma (despatched by registeredpost.) It also includes privileged access to the CIC Member Services Website.

Gloria Mensah,a CIC Member in Ghana

Taoufik Ben Hamouda wrote from Saudi Arabia:“I’m really proud of the valuable certificate awarded to me from this highly esteemed collegewhich gained me appointment in a big company in Saudi Arabia.”

Alonda S L Alexis wrote from Botswana about his Studies:“I am availing myself of this opportunity to thank you for your expert tuition which has helpedme improve my knowledge and skill so very much. I have now secured a ‘dream’ post witha humanitarian & development NGO - CIC is the best!”


ADMINISTRATIVE - PA - SECRETARIAL DUTIESDesigned to produce trained Administration Assistants, PAs & Secretaries

OF GREAT VALUE TO BUSY EXECUTIVES AND BUSINESSES

Knowledgeable, efficient administrative assistants, PAs and privatesecretaries are very valuable to the executives with whom they work, andto the enterprise as a whole; so they are in great demand and commandgood salaries and other benefits. The range of duties a PA/secretarymight be called upon to perform can be wide, and can vary considerablyfrom post to post - this Program provides essential training andknowledge about very many of them. Often a PA/secretary must‘deputise’ for his or her executive in matters relating to office personnel;therefore this Program also teaches about the supervision of officepersonnel, and about how to prepare for promotion to managerial posts.


� The office environment: layouts and design, environmental factors, furniture and furnishings,equipment and machinery, their functions. Reception work, visitors, appointments

� Business letters, memos, faxes, emails, forms and business documents, reports, filingsystems, uses of office machines and computer systems.

� Incoming mail: sorting, opening, distributing; checking typed and word processed work,transcribing dictation, despatching mail.

� Meetings: arrangements, agendas, minutes; travel arrangements; the appointments diary.Effective communication, oral, visual, written, electronic.

� Principles of bookkeeping, sales documents, petty cash, banking, invoices and receipts,checking and passing bills for payment, issuing cheques, records.

� Advertising for and recruiting office personnel: interviewing, inducting, training, supervisingand controlling. Job analysis, job descriptions. Preparing for promotion.


� Be awarded the CIC Diploma on Administrative/Personal Assistant/Secretarial Duties.� Have attained an accredited qualification at Level 4, equated to the British National framework

at the same study level as Higher National Diploma (HND) and National VocationalQualification (NVQ) Level 4.


� Have completed a Qualifying Program towards the International Honours Group Diploma onExecutive Assistance.


Syeda G Begum,a CIC Member in the UAE

Margaret Momo wrote from Sierra Leone about this Program:“I say ‘bravo’ to your College! Upon successfully completing the course (which was richand easy to understand) I was promoted to the rank of Confidential Secretary.”

Elizabeth Murabu wrote from Kenya about this Program:“I must acknowledge your training skills that resulted in my international diploma. I was amere data entry clerk but now I have been promoted to be the PA of the Head of Training.”

Nabil Sidiq,a CIC Member in England

Abdul Solomon Banya Bangura wrote from Sierra Leone:“Your CIC course has turned my life around positively. What I learnt from the programhas gained me my job as Sales Executive for a large company.”

Aden Yusuf wrote from Bahrain:“The CIC Diploma bought me incomparable success! I now work for a large Internationalfirm as Senior Service Contracts Administrator at Head Office. I have received twopromotions since my graduation at CIC, and have gained vast managerial experience.”

INTERNATIONAL ‘PREMIER’ DIPLOMA PROGRAMADVERTISING & PUBLIC RELATIONS

A Program designed to ENSURE Sales/Marketing and Business Managers

MAKE FULL USE OF THESE IMPORTANT ‘SELLING TOOLS’

Advertising is one of the marketing activities contributing to theefficient distribution of products and services to consumers. A goodunderstanding of advertising and its role is essential for all sales andmarketing managers, all business owners and managers, and all othersinvolved in selling the products of an organization.

Good public relations can make a positive contribution to thesuccess of enterprises by influencing the attitudes of people towardsthem, and often also towards the products they have for sale. Allmodern managers and administrators should be aware of the needfor and the benefits of good public relations.


� Features and types of advertising. Aims of advertising. Importance of advertising toproducers, vendors, consumers and the media. Markets, marketing, communication.

� Types of advertisers: individuals, businesses, others. Advertising media: print, broadcast,direct-mail, transit, cinema, radio, television etc; websites. Speciality, point of sale advertising.

� Advertising agencies: functions, organisations, staff, departments and the work performedin them, advertising executives and duties. Account groups, payments, revenues, fees.

� Creating print, radio and television advertisements. Principles of design, layout, printingprocesses. Creating direct-mail and point of sale materials. Copywriting.

� Public relations theory and practice: objectives, programmes, techniques. Goodwill, publicopinion. PR departments and PR consultancies. PR managers, budgets, accounts, billing.

� The promotional mix. Promotion campaign planning and operation. Sales promotion.Planning advertising campaigns. Measuring PR and Advertising effectiveness.


� Be awarded the CIC Diploma on Advertising & Public Relations.� Have attained an accredited qualification at Level 4, equated to the British National framework



� Have completed a Qualifying Program for the International Honours Group Diplomas on Sales& Marketing Administration, and on Business Administration.


INTERNATIONAL DIPLOMA PROGRAM ON

BUSINESS BOOKKEEPING & ACCOUNTSDesigned to produce bookkeeping and accounts personnel trained in the

MODERN PRACTICAL METHODS OF ACCOUNTING

Trained and competent bookkeeping and accounting personnel arealways in demand. This Program is ideal for those who have aknowledge of bookkeeping (e.g. from our Proficient BusinessBookkeeping Course) or practical experience. This DiplomaProgram offers tremendous advantages to those already employedin clerical positions in accounting or auditing departments, officesand firms, and who are ambitious for promotion to better paid posts.The Program is also of great value to business people who need tomaintain accurate books of account, and who need to be able toprepare informative accounting statements, manually or by computer.


� Books of Account: the ledger, 4-column cash book, purchases book, sales book, returnsbooks, the journal - what they record and why. Accounting terms. Bank accounts.

� Theory and practice of double-entry bookkeeping: types of ledger accounts, posting, folios;opening a new set of accounts; extracting and agreeing trial balances; errors and limitations.

� Preparing for final accounts: stocktaking, valuing stocks, work in progress; adjustments;prepayments, accruals, depreciation, bad debts, provisions. Goodwill and discounts.

� Manufacturing accounts, trading accounts and profit & loss accounts - why they are prepared,what information they contain, layouts. Gross and net profit and loss, prime cost.

� Balance sheets: production and layouts, comparisons between periods and companies.Interpreting final accounts, uses of accounting ratios. Provisions and reserves. Capital.

� Limited liability companies. Partnership, departmental, branch and hire purchase accounts,bills of exchange. Computerised accounting systems and their advantages.


� Be awarded the CIC Diploma on Business Bookkeeping & Accounts.� Have attained a qualification equivalent to that required to attempt Stage 2/3 Examinations

of RSA, LCCI, and similar examining bodies, equated to the British National framework at thesame study level as Higher National Diploma (HND) and National Vocational Qualification(NVQ) Level 4, and showing you possess competence in professional work activities.



George Whitney wrote from Solomon Islands about this Program:“As testimony of the best education, good knowledge and new skills I gained from yourbusiness bookkeeping program, I have secured a good, challenging job!”

David Kallon,a CIC Member in Sierra Leone

Yapex Aluambo wrote from Papua New Guinea:“Before I was a casual labourer, but I studied for a Diploma Program in Bookkeeping &Accounts and when I completed it my boss employed me on permanent staff as aprofessional, increased my wages immediately and promoted me to accounts assistant.”

2nd right: Samson Mbiru,a CIC Member in Uganda

Mrs Savitha wrote from Oman about CIC Business Training:“Your Diploma training benefitted me in broadening my understanding of the variousinterrelated applied disciplines in business, management and administration to prepare mefor a successful career.”

Sherif El Kordy wrote from Egypt:“You have played a major role in helping me gain my diploma, which has already greatlyaffected my career positively, as well as enhancing my personal skills and knowledge.”


BUSINESS ECONOMICS & COMMERCEBusiness people need to understand and take advantage of their region’s

ECONOMIC SYSTEM TO IMPROVE THEIR BUSINESSES PROFITABLY

Economics and Commerce are closely related and both deal withproduction, the different forms of business enterprises, marketing,consumer choice, finance, banking, transport, insurance, and a rangeof other topics. Whilst Commerce is concerned with how thebusiness world works, Economics helps explain why it works as itdoes. This unique Program covers in an interesting and practicalstyle important topics including factors affecting supply, demand,prices and pricing strategy, which all business people, managers andadministrators need to know and understand to develop andmaintain profitable organizations in the modern business world.


� Economic systems, activities and law. Consumer income, consumer choice and behaviour,budgets and financial constraints; satisfaction of wants, utility, indifference curves.

� The factors of production: land, capital, labour, the division of labour. Capital and workingcapital: sources, calculation and composition. Business finance, revenue, gross profit.

� Uses and value of money; the price mechanism, turnover and profit. Types of business units:sole owners, partnership firms, companies, incorporation, limited liability.

� Supply and demand: causes and effects of changes; costs, pricing decisions, pricing strategy,market structure. Products: normal, inferior, necessity, substitute, complimentary.

� Economies of scale, internal, external, cost implications; production policy, production levels,expansion, integration, location. Government involvement in business.

� Ancillary services; banking, insurance, transport, communications, advertising and salespromotion. The distributive trade, credit and its control, discounts: trade, quantity.


� Be awarded the CIC Diploma on Business Economics & Commerce.� Have attained an accredited qualification at Level 4, equated to the British National framework



� Have completed a Qualifying Program towards the International Honours Group Diploma onBusiness Administration, and on Business Accounting & Finance.



BUSINESS ENGLISH & LETTER WRITINGA comprehensive Program teaching managers, business people and others to

MASTER THE ART OF WRITING EFFECTIVE BUSINESS LETTERS

Anyone seeking a worthwhile career in business, industry, government orthe professions, needs the ability to write good professional business letters.Members with a knowledge of English equivalent to our “ProfessionalEnglish” Diploma Program will learn to understand and to use “business”terms and expressions, and learn to write effective business letters on a widevariety of topics. Using many specimens we show how to create appropriateand effective letters, with the correct wording, grammar, spelling, tone andlayout needed to achieve their objectives, and give confidence to recipientsof those letters.


� Why business letters are written: their objectives, language, special features, layouts andappearance. Sentences and paragraph construction. Internal and external communication.

� English used in business letters, acceptable abbreviations; ways of increasing vocabularyand improving English and writing style. Conjunctions, verbs, nouns, pronouns adjectives.

� Letters concerning recruitment, employment and/or promotion and work-related matters -memos, letters of appointment and rejection, references. Meetings, memoranda.

� Sales letters: first approach letters, responses to enquiries, follow-up letters, customerretention, circulars, sales literature/promotion. Quotations, estimates, tenders, orders.

� Letters making complaints, letters responding to complaints received. Letters dealing withaccounts matters, credit notes, statements, credit and trade references.

� Letters to and from central and local government departments, lawyers, educationists,institutions, banks, estate agents, and others. Punctuation, word processing.


� Be awarded the CIC Diploma on Business English & Letter Writing.� Have attained an accredited qualification at Level 4, equated to the British National framework



� Have completed a Qualifying Program towards the International Higher Diploma on Englishfor Business & Management and Baccalaureate on English & Administration (BA Eng).


Amanda Roberts wrote from England about this Program:“The contents of this Program are amazing. Although I studied A level English at school,I was never taught how to write good, effective letters. I was always unsure about grammarand punctuation, but your Program deals with all these topics.”

Sofiyah Kumar,a CIC Member in Fiji

Rosemary N Musoke wrote from Uganda:“Since I gained my Diploma my employer has recognised my efforts and promoted me;he states your training has armed me with the skills and knowledge to upgrade higher.”


BUSINESS ORGANISATION & MANAGEMENTEssential knowledge for entrepreneurs, business people and managers establishing

STARTING, TAKING OVER OR DEVELOPING A BUSINESS

The Program starts with essential business principles, explaining how ideasfor businesses can be put into practice. It covers the registering andestablishment of a business, the business plan, sources of finance, businesslocation, renting, furnishing and equipping premises, ordering, selling,accounting, employing staff, documentation, and more. The Program is vitalfor both new and existing business people and managers, and is advised forstudy before our ‘Business Management & Administration’ Program.

Valuable practical tips, hints and advice from successful business owners andmanagers with vast experience of running profitable businesses, are givento help avoid problems that harm new and developing businesses.


� Deciding on the ‘venture’: the importance of a sound business plan; raising the capital,sources of capital. Starting or ‘taking over’ a business. Goods, services, products.

� Types of business ownership: sole owners, partnership firms, limited liability companies;advantages and disadvantages of each type. Personal liability, profits, franchises.

� Business location: factors to be considered; renting premises; layout of the premises;services needed, machines, furniture, furnishings. Consumers, buyers, competition.

� Ordering and storing goods and materials. Stock control. Credit terms and discounts. Sellingtechniques, demonstrations, advertising, media, sales promotion, public relations.

� Employing and training staff, supervision and control; salaries and/or wages, delegation ofresponsibility, business expansion. Forecasting, budgets, overheads, working capital.

� Financial matters: sales documents, checking and paying bills, bank accounts, bookkeeping,accounting, insurance. Principles of economics. Transport, communications, import, export.


� Be awarded the CIC Diploma on Business Organisation & Management� Have attained an accredited qualification at Level 4, equated to the British National framework



� Have completed a Qualifying Program towards the International Honours Group Diploma onBusiness Development.


Barine Habakkuk,a CIC Member in Kenya

Gary Longshaw wrote from England:“CIC is the key to promotion. People who study with CIC become leaders, and I am one ofthose leaders you have produced. I am so grateful for the excellent training and service.”

Lilia A Jospeh wrote from St Lucia:“I am self-employed, and persuing the CIC Diploma Program has helped me tremendouslyin managing my business effectively and profitably. Control in many aspects of the businesshas changed for the better.”

Esoh Diamond Ebs wrote from Ireland about this Program:“Thank you for training me. From previous experience and the skills I have gained fromCIC, I now have permanent residency in Ireland and I can enter employment or start abusiness. My sincere gratitude to all CIC staff and tutors.”


BUSINESS MANAGEMENT & ADMINISTRATIONDesigned to train existing, new and future managers to efficiently manage and run

PROFITABLE BUSINESSES IN COMMERCE AND INDUSTRY

Success in the competitive business world of today depends on more thanjust the ability to produce and/or to sell products. A modern businessmanager or administrator must also be proficient in managing finance,accounts, human resource, purchasing, marketing, stock control, officeorganisation and control, computerisation, communications, businessdevelopment, and very much more. This Program is essential for men andwomen seeking administrative or managerial posts in business, and forthose running businesses or in management positions. It teaches expertskills and knowledge to ensure efficiency, competence and profitabilityin modern industry and commerce. It builds on what is taught in our‘Business Organisation & Management’ Program, which we normally adviseis studied first.


� Capital and the financing of businesses, sources of capital, share issues; working capital,cash and funds flow; revenue, income, expenditure, overheads.

� Business units: sole-proprietors, partnership firms, limited liability companies, Board ofDirectors; business organisation; trading enterprises; factors in business location.

� Planning and forecasting in business, the business plan; starting or taking over a business,budgeting and budgetary control, credit limits and credit control, discounts: trade, quantity.

� Management of personnel: recruiting, selecting, inducting, training, controlling,remunerating. Motivation, human resources. Health and safety in the workplace.

� Principles of selling, sales and marketing management, market research, sales promotion,pricing policy; office management, production management.


� Be awarded the CIC Diploma on Business Management & Administration.� Have attained an accredited qualification at Level 4, equated to the British National framework



� Have completed a Qualifying Program for several International Honours Group Diplomas,including Business Administration, Management & Administration, and Business Development


Christian Daniels,from England

Abdihaban Adan Ahmed wrote from Somalia:“Really it was a new chapter and a great success for me when I gained the CIC Diploma. Ifound many employment opportunities because of my increased knowledge and job skillsand I have earned respect and recognition because of my renowned qualifications.”


COMMUNICATION IN BUSINESS & MANAGEMENTAll modern managers need to ensure communication is EFFECTIVE

CLEAR AND RAPID, WHETHER ORAL, WRITTEN OR ELECTRONIC

Effective communication with internal and external sources, locally,nationally and internationally, is essential for the efficiency and prosperityof any business today. Effective communication is a vital ‘tool’ ofmodern business people and managers in today’s fast moving world.Communication might be oral, face-to-face, written, by telephone, fax, emailor Internet; but whichever method is used, it must be effective. ThisProgram explains the ‘channels’ and their uses, teaches about effectivebusiness letters, memoranda, meetings, report writing, dictation, wordprocessing, desktop publishing, and much more, with numerous examplesand specimens.


� Principles and benefits of effective communication, internal and external needs, removingbarriers to an effective two-way flow of information, feedback. Oral, written, visual, electronic.

� Communications concerning employment and promotion, employee specifications, staffmatters and relationships, lines of communication: vertical and horizontal. Interviews.

� Business letters, good English, lay out, composition. Sales letters, literature: catalogues,pamphlets, follow-ups, circulars and announcements, advertisements. Memoranda.

� Enquiries, quotations, orders; design of forms; business documents: invoices, credit notes,produced manually and by computer. Word processing, DTP, email and the Internet.

� Meetings: formal and informal, preparing notices, agendas, minutes; employment interviews,induction and training; reports; research. Preparing and despatching letters, filing, security.


� Be awarded the CIC Diploma on Communication in Business & Management.� Have attained an accredited qualification at Level 4, equated to the British National framework



� Have completed a Qualifying Program towards the International Honours Group Diploma onAdministrative Management.


Theresa M Grigsby wrote from Liberia about CIC Business Training:“My controller was present when I received my Diploma, and quickly congratulated me,and promised to change my position as he assessed me now as being above a secretarialposition, which the managing director confirmed.”

Onister Thomas,a CIC Member in St Lucia

Brian Banda wrote from Zambia:“CIC Training is perfect if you are already in employment, as I am. You do not need to giveup work or take unpaid study leave, and you can actually put into practice at your workplacethe knowledge you gain as you study. My work benefitted and I greatly benefitted also.”

Lauretta G Sumaila wrote from Croatia about this Program:“Thank you for your Training and for helping my dreams come to pass. I am now workingin the United Nations, in a position that I find both satisfying and challenging. YourDiplomas are truly internationally recognised.”

Kelvin Baffour,a CIC Member in Ghana


COMPUTERS & IT IN BUSINESS & MANAGEMENTA Program designed to teach the “REAL” facts about computer systems,

WHICH EVERY MANAGER AND BUSINESS PERSON SHOULD KNOW

This Program provides a clear understanding of the capabilities and benefitsof computer systems. It teaches exactly what managers need to know about thetechnology, hardware and software of systems, and explains how computersystems work. Lots of practical examples show and explain the importance ofcomputer systems and information management in planning, forecasting,analysing business situations and making effective decisions. This Program alsodeals with selecting the computer system which best suits the organization’srequirements, its efficient implementation and running, and how to successfullymanage data securely, and to avoid losses or corruption of data.


� Principles of management; computers as aids to management and administration. Computercharacteristics; limitations; human factors. History, development, mass technology.

� The use of technology in business and administration. Computer hardware, the CPU, interfaces,memory, storage; input and output devices; understanding the technology, how it works.

� Operating systems, programming tools, computer languages. Information flows, security,location. Understanding digital information, hardware systems and software operations.

� Using software: forecasts and modelling; competitor and market analysis. Understandingand using business intelligence. Computers and information in decision-making; examples.

� Practical uses of computer systems; property, hotels, insurance, retail, production, sales, etc.Computers in accounting and communications. Digital and print media technologies.

� Best practice in implementing computer systems. Identifying objectives of computerisation.Choosing and implementing a computer system; its efficient running, business continuity.


� Be awarded the CIC Diploma on Computers & IT in Business & Management.� Have attained an accredited qualification at Level 4, equated to the British National framework




The Fee includes the supply by registered airmail post of two comprehensive Study & TrainingManuals with Self-Assessment Tests and Recommended Answers, Progress Tests, Stationery anda detailed ‘Study & Training Guide’. It also includes an Examination (despatched to the appointedInvigilator by registered post) and the award of the CIC Premier Diploma (despatched by registeredpost.) It also includes privileged access to the CIC Member Services Website.Zakaria Ebul Ermino wrote from Sudan:“When I showed my Diploma to my boss he immediately responded by approvingpayment for my second course. Bravo CIC for your instructive, superb, fantastic,educative and easy to master learning materials. You are the leading star in training.”


HOTEL OPERATIONS & MANAGEMENTA Program designed to produce PROFESSIONALS trained in the

OPERATION & MANAGEMENT OF HOTELS OF ALL TYPES/STANDARDS

Hotels of many different sizes, standards and types, and catering for differingdemands of guests exist in a country. Despite their differences, all hotels arebusinesses, with common functions and with the aim of profitability. Theprosperity of any hotel requires considerable knowledge, experience andmanagerial skill to ensure staff are trained and efficient and that a quality serviceis provided. Every hotel comprises a number of departments performing differentoperations, which need proficient management and skilful co-ordination to ensureguests are satisfied. This Program provides training on all major operations,and also on their successful planning and implementation.


� Hotels as businesses: functions, types, locations, sizes, standards, facilities, type of guests,planning services to be provided, organisation and management structures.

� Hotel products: accommodation, food and beverages; tangible and intangible features,service. Marketing, methods of selling hotel products, brochures, the Internet, websites.

� Hotel front offices: duties of receptionists: check-in, check-out, guest relations, guest billing,cashiering, advice, product knowledge, attributes. Uniform staff and their duties.

� Hotel bedrooms, furniture, fixtures, decor, en suite facilities. The duties of the housekeepingdepartment, training, liaison, motivation, room inspections, linen, security.

� Hotel catering: purchasing, storing and issuing foodstuffs, security, food preparation,hygiene, menus; kitchens, hotel restaurants, ambience, layout, types of service.

� Hotel beverage, sales in bars, restaurants, room service, minibars. Financial accounting andstatements, bookkeeping terms, impact on and uses of computerisation in hotel businesses.


� Be awarded the CIC Diploma on Hotel Operations & Management.� Have attained an accredited qualification at Level 4, equated to the British National framework



� Have completed a Qualifying Program towards the International Honours Group Diploma onHospitality Management.


Gerald Munaawa wrote from Tanzania about this Program:“With your Diplomas I was employed as Hotel Manager! Then my hotel was awarded aninternational award for excellent performance. 4 other Directors contacted me offering mejobs, but my Director still needs me and has increased my salary repeatedly.”

Kazi Rahman, a CICMember in Bangladesh

Phyo Kywe Linn wrote from Singapore:“The valuable knowledge and supervisory skills I gained from the Hotel Operations Programbrought me the ‘Star of the Month’ award in my Hotel. Now my boss has assigned me tothe supervisor’s role and plans to promote me further as soon as a vacancy arises.”

Rin Sankar,a CIC Member in UAE

Doris Mwangi wrote from Kenya:“I thank CIC for the unique training which has enabled me to make a great success inmy present job as Human Resource Administrator. It has also made a great impacton the way I do things and, more importantly, I feel more confident and my work hasimproved, and I have also earned respect and recognition from my superiors.”

Lawrence Owesu-Anseh wrote from Ghana:“On gaining my Diploma I was immediately promoted to Human Resource Manager, andnow a reputable bank has offered me a top post! Your training has armed me with therequisite skills and knowledge to handle even advanced HR management and administration!”


HUMAN RESOURCE/PERSONNEL MANAGEMENTA Program designed to promote better WORK RELATIONS

FOR THE BENEFIT OF BOTH EMPLOYERS AND EMPLOYEES

No enterprise can today risk using old-fashioned, “hit or miss”methods of managing the modern workforce. The activities of thetrained contemporary human resource/personnel manager andhis or her department can ensure the uninterrupted operations ofan enterprise and avoid loss of production - and profits - due toindustrial action or poor performance by a discontented workforce.This Program concentrates on producing modern human resourceand personnel managers, providing training on a wide range of theimportant duties which they must perform (including industrialrelations) and their responsibilities in the modern world of commerce,industry, business and government service.


� HR/personnel managers and specialists, the HR/personnel department and its functions.Scientific management, O & M studies and work studies, efficiency.

� Manpower planning, job analysis, job descriptions, job structure and design, work groups.Organisational structures, forms, charts and control. Forecasting, budgeting and control.

� HR/personnel policy and strategy. Recruitment and selection, interviews, induction, training& employee development, remuneration policy, employment ‘packages’.

� Effective communication, horizontal, vertical. Safety in the workplace, security, staff welfare,medical facilities, health. Promotion, resignations and retirements.

� Industrial relations: trade unions, staff associations, collective bargaining, joint consultation.Motivation, motivational theory, management style, delegation.

� HR/personnel records and statistics, rate of labour turnover, stability index. Equal opportunitypolicy, flexitime. Major uses of computer systems and IT in the HR/personnel department.


� Be awarded the CIC Diploma on Human Resource/Personnel Management.� Have attained an accredited qualification at Level 4, equated to the British National framework



� Have completed a Qualifying Program towards the International Honours Group Diploma onHuman Resource Administration, and on Management & Administration.


Homied Alotiby, aCIC Member in Saudi Arabia

Mohamed Adan Hassan wrote from Libya about CIC Training:“I am extremely grateful to CIC and its entire administration. I found the training materialsvery detailed and explanatory, but yet easy to understand because they are well arrangedby professionals. I have gained so much and can now support my family well.”

Linus Enock Mwenya wrote from Zambia:“I am extremely grateful to CIC. Obtaining your prestigious Insurance Principles andPractice Diploma made my future bright and tremendously changed my life. In recognitionof this achievement I was given three incremental notches on my salary by my employer.”


INSURANCE - PRINCIPLES & PRACTICEA Program teaching a wide range of important topics of GREAT VALUE to

BUSINESS MANAGERS, EXISTING & ASPIRING INSURANCE PRACTITIONERS

Every person and organization is exposed to risks which can result inlosses. Insurance seeks to minimise or eliminate the effects of risks onpeople and organizations, to act as a “transfer mechanism” wherebyresponsibility for losses from risks are transferred to insurers, and by whichrisks are “managed”. An insurance company is a “business”, and needsto be run well and profitably. This Program has wide-ranging applicationfor individuals, business people, insurance practitioners; it deals with thebackground and development of modern insurance practice, and theprinciples on which it is based. It covers the main classes of insurancebusiness, insurance company organisation, and much more.


� Nature and purpose of insurance, types and natures of risks, methods of reducing effectsof risks, insurance and the Law, insurance contracts. Classes of insurance.

� Insurable interest, utmost good faith, material facts, voidable contracts; indemnity,subrogation, contribution, proximate cause, physical and moral hazard.

� Regulation of insurance businesses. Proposal forms, layout, cover notes, certificates, policydocuments. Premium rating, renewals, claims procedures, total and partial losses, average.

� Transportation insurance: marine; hull, cargo, voyage; aviation, transit, motor; liability, coveroffered in different personal and commercial policies, no-claim bonus, excess.

� Personal and commercial property, scope of cover, accident, pecuniary and liabilityinsurances. Personal accident, sickness, health and life insurances. National insurance.

� The insurance ‘market’: buyers and sellers, types of insurers, intermediaries, Lloyd’s,reinsurers. Organization and operation of insurance companies, branches, directors, reserves.


� Be awarded the CIC Diploma on Principles & Practice of Insurance.� Have attained an accredited qualification at Level 4, equated to the British National framework





INTERNATIONAL ‘PREMIER’ DIPLOMA PROGRAM ONMODERN MANAGEMENT & ADMINISTRATION

A Program specifically designed to produce TRAINED, PROFESSIONAL

MODERN MANAGERS FOR INDUSTRY AND COMMERCE

A good manager is a person set apart by his or her training and abilitiesto guide the efforts of others: to plan, organise, direct, co-ordinate andcontrol their activities so that the desired objectives of his or her section,department or enterprise are achieved - and always in the most efficientand economical manner. Those are no easy tasks. But they can - andmust - be performed well if an enterprise is to prosper. This Programcovers a wide range of important topics which must be mastered bythe modern manager for success in “general” supervision,management and administration, and also to provide a foundation forspecialisation in specific management fields.


� The meaning, functions and purpose of modern management; the modern manager andsubordinates, maintaining good relations, communicating, building, supervising workgroups.

� The responsibilities and obligations of management; delegation of responsibility, promotion;structural organisation of businesses, organisation charts, workgroups, relationships.

� The importance of effective communication in management, oral and written; vertical andhorizontal communication, removing barriers. External sources of communications.

� Strategy and planning: short-term and long-term, forecasting, setting standards; budgets,budgeting and budgetary control; manpower planning, specialisation, O & M studies.

� Recruiting, selecting, inducting, training, remunerating, controlling personnel; employeecounselling. Management styles, leadership, teams. Health & safety in the workplace.

� Industrial relations: trade unions, staff associations, joint consultation and collectivebargaining, personnel policy, remuneration policy. Introduction to motivational theory.


� Be awarded the CIC Diploma on Modern Management & Administration.� Have attained an accredited qualification at Level 4, equated to the British National framework

at the same level as Higher National Diploma (HND) and National Vocational Qualification(NVQ) Level 4.


� Have completed a Qualifying Program towards the International Honours Group Diploma onManagement & Administration, and on Human Resource Administration.


Dominic Theobard,a CIC Member in Tanzania

Wee Song wrote from Malaysia about this Program:“The knowledge I acquired from your College is of great importance to me. This Diplomahas given me the job as Manager of one of the largest department stores. Without theknowledge I gained from this course, I would still have a very lowly job indeed.”

John Santos Amamu wrote from Ghana:“I thank you for the opportunity to study with CIC. I learnt a lot, my skills have beensharpened, and much knowledge added. I am now working as an administrator and I ammanaging over eight hundred people. I would like to state that this college is the best.”

Brenda Murray wrote from Scotland about this Program:“I very much enjoyed studying the Office Management Program, and with the Diploma havesucceeded in gaining promotion from personal assistant to a managerial position, withattendant benefits. Many thanks for your help and support - and my success!”

Ariel Fernandez, a CICMember in Saudi Arabia


OFFICE MANAGEMENT & ADMINISTRATIONA Program designed specifically to train administrative Managers for MODERN OFFICES,

INCLUDING THE USE OF SOPHISTICATED EQUIPMENT/COMPUTERS

The office is responsible for services essential to the smooth running ofthe entire enterprise of which it is part. The office and its personnel mustbe well managed so those services are rapidly and efficiently provided.That requires training, supervision and control of personnel and the machineryand equipment, including computer systems, they use; and management of thecommunications network, the reception, the mailroom, cashiering, accountswork, stationery, and much more. This very practical Program provides experttraining on the most important duties and responsibilities of modern OfficeManagers, Administrators, and their subordinates.


� The functions of the office; duties and responsibilities of its managers/administrators, theirranges of activities, organisational structures, organisation charts and their uses.

� Office location, centralised, decentralised, layouts and design, environmental features:lighting, heating/cooling, ventilation, cloakrooms; furniture, furnishings, decor.

� Office machines and equipment, copiers, computer systems, networks, security, wordprocessing, desk top publishing, filing systems. Accident prevention, noise reduction.

� Recruiting, inducting, training, motivating, supervising and controlling, grading, ranking,remunerating and counselling office personnel. O & M studies. Employee development.

� Oral and written communications, preparation, telecommunications, incoming and outgoingmail, meetings. The reception; duties of receptionists. Word processing and DTP.

� Financial matters, principles of accounting: manually and by computer, cashiering, bankaccounts, budgets, budgetary control, financial and data security.


� Be awarded the CIC Diploma on Office Management & Administration.� Have attained an accredited qualification at Level 4, equated to the British National framework



� Have completed a Qualifying Program towards the International Honours Group Diploma onAdministrative Management, and on Executive Assistance.


Natine Agbeli wrote from Ivory Coast:“My greatest joy was my CIC Diploma; your training was a “door opener” to my promotionto Administrative Manager and my MBA.” His employer wrote: “He is my best employee,strong on administration and deals with all clerical and accounting affairs of the company.”


PROFESSIONAL ENGLISH (for Everyday & Business Use)A Program written for those who need to use ADVANCED English

IN BUSINESS, MANAGEMENT AND SOCIALLY

This very practical Program is ideal for people who already have a goodgrounding in English, such as is reached by our “Secondary English”Course. This Program covers a wide range of topics which are mostimportant in speaking, reading and writing good English of an advancedstandard, both in everyday situations and in the workplace; whether thatis in business, industry or government service. Those who thoroughly studyand complete this Program should soon be able to speak, read and write goodEnglish of an advanced standard quite naturally, and show that they have theeducation and training which employers want to find in staff destined forpromotion, and which gives confidence to customers and clients.


� Punctuation marks to make writing clear and easy to understand; improving vocabulary,prefixes, suffixes, spellings and meanings of English words. Types of punctuation, examples.

� Forming complete and sensible sentences: positive and negative statements, questions andcommands, building paragraphs. Sentence parts; subjects, predicates, order.

� The parts of speech: nouns, pronouns, verbs, adverbs, adjectives, conjunctions, prepositions,gender, subjective, objective; making writing varied and interesting, descriptions.

� Avoiding problems with commonly confused English words, using an English-Englishdictionary to increase understanding and variety. Context, distinguishing between words.

� Developing a good writing style. Writing social and private letters: making enquiries andcomplaints, comprehension, writing replies. Written and spoken English compared.

� Introduction to business letter writing: features, layouts, objectives, tones, styles; lettersabout sales, employment, accounts, and replies; passages and paragraphs, clarity.


� Be awarded the CIC Diploma on Professional English (for Everyday & Business Use).� Have covered - although this is a ‘practical’ oriented Program - the majority of the technical/

practical syllabuses of national or international examinations similar to GCE ‘A’ level.� Have attained an accredited qualification at Level 4, equated to the British National framework

at the study same level as Higher National Diploma (HND).� Have completed a Qualifying Program towards the International Higher Diploma on English

for Business & Management and the Baccalaureate on English & Administration (BA Eng).

Velentin Ivlev wrote from Russia about this Program:“I now teach English at an International Institute. It was a great advantage for me to havelearned English with Cambridge College. Thank you for your excellent training materialsand the support which made my success so fantastic.”

Hon. Jenista Mhagama MP,a CIC Member in Tanzania


Talyah Hyatt wrote from Anguilla:“I completed my diploma and now I have almost completed my BA in Human ResourceAdministration. I am now well-educated and motivated! Cambridge provided me with vitalresources, affordable fees and a sound educational background. Cambridge achieved forme what I thought would always be impossible!”

Fekadu Belay wrote from Ethiopia about this Program:“My recent achievement in obtaining your prestigious Diploma made my future brighter,has tremendously changed my life and enabled me to build self-confidence.”

Left: Boniface Mumba,a CIC Member in Malawi


PURCHASING & RESOURCING MANAGEMENTA Program designed specifically to produce trained PROFESSIONALS

IN THE ESSENTIAL FUNCTION OF PURCHASING/RESOURCING

Whether an enterprise is involved in manufacturing, distribution orproviding a service, the function of purchasing - or “buying” - is ajob for trained professionals. Proficient purchasing can greatlyincrease the efficiency, competitiveness and the profitability of abusiness; but unwise buying can seriously damage its operations,reputation and profits. This very practical Program covers theresponsibilities and duties of professional buyers, purchasing andresourcing managers, and teaches the skills and knowledgeneeded to become a successful Purchasing/Resourcing manager.


� Purchasing objectives and strategy: purchasing policy formulation, implementation,evaluation and control; strategic options, logistics. Just-in-time manufacture & purchasing.

� Purchasing organization: centralisation and decentralisation; purchasing within themanagement hierarchy, job structures, analysis and specifications, co-ordination.

� Purchasing procedures, documentation and records, control systems. Informationtechnology: effects on purchasing and supply, database facilities, statistics.

� Human resources in the supply chain: planning, recruitment, training and development,supervision, control; management styles and leadership. Employee relations, discipline.

� Sourcing; matching supply with demand, materials requirement planning. Specifying andassuring quality of supplies; quality control. Controlling prices, costs and quality.

� Negotiating with potential suppliers, stages in negotiations. Support tools: tendering,forecasting, costing. Quality management. Purchasing research, performance and ethics.


� Be awarded the CIC Diploma on Purchasing & Resourcing Management.� Have attained an accredited qualification at Level 4, equated to the British National framework



� Have completed a Qualifying Program towards the International Honours Group Diploma onMaterials Management.


Said Abid Ibrahim wrote from Djibouti:“Thanks to CIC’s Purchasing & Resourcing training I am a Procurement Officer in a USAIDhealth project. Your Stores Management Program also helped me greatly, as I am also incharge of the Project warehouse and delivery of materials and equipment to all sites.”


SALES MANAGEMENT & MARKETINGThis Program provides training to ENSURE management SUCCESS in

THE VITAL FIELDS OF MANAGING SALES AND MARKETING

Top-class selling ability is not all that is required for success insales/marketing management. Not only must knowledge bepossessed about market research, about distribution channels,marketing strategies, advertising, publicity, public relations, andmuch more, but a sales/marketing manager must manage his orher subordinates: recruit them, motivate them, control them, planand organise their activities. Training is essential for success insales/marketing; this very practical Program provides the very besttraining on the wide-ranging duties of sales and marketingmanagers and staff in today’s highly competitive world of business.


� Principles of salesmanship, internal selling, commercial travelling. Methods of selling,creating interest, transactions, demonstrations. Consumers, commercial, corporate buyers.

� Principles of management: recruiting, training, remunerating, controlling and motivating salespersonnel, travelling salesmen, building sales teams, sales targets, organisation, control.

� Market research: consumer research, market surveys, advertising research, test marketing,sales forecasting, segmentation, brands, planning, budgeting, budgetary control, variances.

� Channels of distribution; selecting the best for the products. Credit terms, credit limits,credit control. Discounts: trade, quantity. Export selling and international marketing.

� Direct and indirect advertising and publicity, sales promotion, sales letters, sales literature,direct marketing, public relations. The Internet as a marketing and sales tool, information.

� The sales office, sales records, graphs and statistics, collection and analysis of data,computerised sales recording. Pricing strategy, considerations, psychology, profit objectives.


� Be awarded the CIC Diploma on Sales Management & Marketing.� Have attained an accredited qualification at Level 4, equated to the British National framework



� Have completed a Qualifying Program towards the International Honours Group Diploma onSales & Marketing Administration.

Sherif Hussein,a CIC Member in Qatar

Anne Marie Grech wrote from Malta about this Program:“The Diploma in Sales Management & Marketing has been like giving me a bunch of keys.Each key opens a door to a specific room containing a treasure, which I had heard aboutbut never experienced - I look forward to learning more.”


Kelly Kazika wrote from Zambia:“CIC studies gained me tremendous insight into the business world. The Diploma in Marketinghas led to my employers elevating me to Senior Marketing Officer - thanks to CIC!”His employer wrote: “He is a good addition to the Department. We value his contribution.”


STORES MANAGEMENT & STOCK CONTROLA Program designed specifically to train and create effective

PROFESSIONAL STORES PERSONNEL AND STORES MANAGERS

The success or failure of any enterprise can be greatly affected by theefficiency of its stores operations. Efficient stores management can savean enterprise money, help to retain customers and maintain continuousproduction; but stores “mismanagement” can lose an enterprise money,customers and production.

This Program provides the training essential for efficient stores management.A stores manager must manage more than just the store, stocks andinventory; he/she must also manage stores personnel: plan, organise and co-ordinate work, train, supervise and control them; we teach how that is done.


� Principles of modern management: recruiting, training, controlling and motivating storespersonnel. Attributes looked for in staff. Health and safety, accident prevention.

� Storehouse buildings, location, design, layout, floors, entrances, planning, efficiency, sub-stores. Stockyard location, design, layout, throughflow.

� Manual and powered stores equipment for materials handling; storage, measuring and generalstores equipment; order picking. Protective clothing and safety equipment.

� Protection of stock against loss and damage, major causes of spoilage, storehouse andstockyard security, prevention of theft and pilfering, fire prevention, fire drills and equipment.

� Stock items and inventory identification, codes and coding systems. Computerised andmanual stock records: contents, uses, accuracy, statistics and reports. The Stores Office.

� Setting stock levels, reorder levels; receipts into and issues from the stores: documentation;stocktaking and spot checks, stock valuation, obsolete and obsolescent stock, disposal.


� Be awarded the CIC Diploma on Stores Management & Stock Control.� Have attained an accredited qualification at Level 4, equated to the British National framework




Everisto Chisha,a CIC Member in Zambia


Ibrahim Abdul Sillah wrote from Sierra Leone:“My CIC Diploma gained me employment with one of the largest companies in Sierra Leoneas Stores Controller with 50 Warehouse personnel. In the same year I gained even betteremployment in the United Nations. I thank the College for these wonderful promotions.”

Jorge Francsico Manuel wrote from Angola:“Before joining CIC I was a mere safety assistant; now with my CIC diploma I received anumber of promotions, the latest being to Materials Receiving Co-ordinator. My companyis paying for my BA study with CIC. I want to share my happiness with the entire CIC staff.”


TOURISM & TRAVEL AGENCY MANAGEMENTA Program designed to create PROFESSIONALS trained in

TOURISM AND TRAVEL ORGANISATION AND MANAGEMENT

The tourism industry is becoming increasingly important in countries all overthe world; and the “tourism income” earned contributes greatly to theireconomic progress. But for their economies and peoples to benefit fully,tourism development must be planned and be controlled - and be “sold” totourists. Travel agencies are an important link between tourism and thetravel products on offer, and travellers; to be profitable, they must beefficient and well-managed, with knowledgeable staff.

This Program deals with both vital areas, and also the marketing of tourismand travel products by state bodies, tour operators and travel agencies.


� The tourism industry: structure, organisation, products, services; national and internationalimportance of tourism, infrastructure, effects on balance of trade.

� Economic and social consequences of tourism: income from tourism, the income multiplier,invisible exports, factors in developing tourism. Reasons for government involvement.

� Tourism markets: leisure and activity, business travel, VFR travel, cultural, educational, healthtravel; motivations for travel, destinations. Advertising, brochures, the Internet.

� Tour operators, inclusive tours, types of transport, types and standards of accommodationoffered, catering; economics of tour operation. Reservations systems.

� Travel agency establishment: premises, factors in location, furnishing; appointment,operations, management, IATA; recruiting, training and supervising staff.


� Be awarded the CIC Diploma on Tourism & Travel Agency Management.� Have attained an accredited qualification at Level 4, equated to the British National framework



� Have completed a Qualifying Program towards the International Honours Group Diploma onHospitality Management.


Wahleed S Gazzaz, a CICMember in Saudi Arabia

Emmanuela D Mengnjo wrote from The Netherlands:“I completed Hotel Operations, and Tourism & Travel, in Cameroon and was thrilled to gainadmittance to my Masters in a university in the Netherlands, where I now reside. Thank youCIC for gaining me university entrance, and my residency in a top European country.”

Babucarr Cham wrote from The Gambia:“On gaining my CIC Diploma the Gambia Tourism Authority has expressed gratitude forthe training and to the entire College. I would like to thank the entire College and Tutorsfor their support during the training, which has secured my job.”

INTERNATIONAL ‘PREMIER’ DIPLOMA PROGRAM ONADVANCED STUDY OF THEORY & PRACTICE

OF MANAGEMENT/ADMINISTRATIONA Program which provides a broad overview of important management and administrationTHEORIES AND CONCEPTS AND THEIR SUCCESSFUL IMPLEMENTATION

This Advanced Study Program Is suitable ONLY for thosewho have already studied to the level attained by CIC’sModern Management & Administration Program and/orother CIC Management Programs, or who have held middleor senior managerial or administrative positions. The Programprovides advanced knowledge of theories and concepts at alllevels to overcome the pressures of the 21st centurymanagerial and administrative environment. This AdvancedProgram is essential study for those wishing to gain CICHonours Group Diplomas, BAs or MBAs.

Major Topics Covered in the Advanced Program include:

� The evolution of management theory - the search for principles of management: the classicaland early theorists; scientific management, authority, discipline, modern developments.

� Organizations and organizational theory: objectives, categories, ownership, environmentalfactors and interaction. Open and closed systems theory. Coordination, cooperation.

� Organizational structures, planning, growth and development, organization charts, systemsdiagrams. Duties and responsibilities of executives, delegation of responsibility.

� Motivational theory: human relations and social psychological theories. Self-realisation,motivation-hygiene theory, expectancy theory. Motivational factors, intrinsic, extrinsic.

� Theories on leadership in the workplace: trait theories, style theories, contingency theories.Building workgroups, group behaviour, norms, cohesiveness. Managing change, culture.

� Strategic management; modern theories. Industrial competitiveness. Corporate objectivesand planning, policies, ethics in business, social responsibilities in modern business.


� Be awarded the CIC Diploma on Advanced Study of Theory & Practice of Management/Administration.

� Have attained an accredited qualification at Level 4, equated to the British National frameworkat the same study level as Higher National Diploma (HND) and National Vocational Qualification(NVQ) Level 4.


� Have completed a compulsory Qualifying Program for any of CIC’s International Honours GroupDiplomas.

James A Quartey wrote from Ghana about the Advanced Program:“The course structure and the advanced study manuals are superior; I learnt so much ofan advanced standard! I have gained my Diploma, and am now Managing Consultant ofa management consultancy firm.”

Nasour Ibrahim,a CIC Member in Sudan


Chukwuma Nwanza wrote from Nigeria:“On the presentation of my CIC Advanced Diploma I have been recruited in one of Nigeria’stop Management Consultancy firms on an unbeleivable salary that is four times the size ofmy previous salary! Thank you, thank you, CIC!”

INTERNATIONAL ‘CAREER PROGRESS’ DIPLOMA PROGRAM ON

COST ACCOUNTINGA Program to introduce the principles of Cost Accounting so that they can be applied by

ACCOUNTANTS AND MANAGERS IN PRACTICAL BUSINESS SITUATIONSCost Accounting is a discipline that originally arose out of costing andestimating practices in engineering. Its historical context has beenmanufacturing, but increasingly Cost Accounting is being successfullyimplemented in service industries and not-for-profit organizations withsignificant results. This reflects the fact that today Cost Accounting isvital to all modern businesses which face growing competition. The study ofthis Program should be of particular benefit to students of professionalaccounting bodies, those studying undergraduate and also postgraduatecourses in business and management and accounting fields where knowledgeof Cost Accounting principles is required; and to professionals and managerswho require a working knowledge of the principles of Cost Accounting.


� Scope and definition of cost accounting. Terminology; classification, overheads, total cost.� Cost behaviour; distinguishing differences, classes, prediction, analysis.� Accounting for labour and for material costs; pricing methods, stock valuation, just-in-time.� Absorption costing; cost units and centres; activity based costing; overheads, appraisal.� Marginal costing systems; revenue statements, contribution, breakeven analysis.� Costing short-term decision making. Planning, budgeting; control, zero-based, activity-based.� Standard costing and variance analysis, calculation, investigation, appraisal.� Capital investment appraisal; techniques, discounted cash flows, risk and uncertainty.


� Be awarded the CIC Diploma on Cost Accounting.� Have attained an accredited qualification at Level 4, equated to the British National framework




Godwin A Djiebey,a CIC Member in Ghana

(Senior Accountant)

Armoogun Ramoo wrote from Mauritius:“The course was simply amazing, professionally prepared, easily understandable andcovered all topics. I successfully passed with distinction. The result has not only upgradedmy knowledge, but gave me respect and importance from colleagues and management.”

The Fee includes the supply by registered airmail post of two professional Study & TrainingPublications, Stationery and a detailed ‘Study & Training Guide’. It includes an Examination (despatchedto the appointed Invigilator by registered post) and the award of the CIC International Diploma(despatched by registered post) as soon as the Examination is passed. It also includes privilegedaccess to the CIC Member Services Website.

Daniela Gajic wrote from France:“A big thank you to CIC for the wonderful opportunity to combine education and work. Afterthe successful completion of my course I have a new and better paid job. Without my CICdiploma, I wouldn’t have qualified for the position and new salary. Thanks once more forenabling me to study and improve my life without losing my job.”


EMPLOYEE DEVELOPMENTA Program which aims to provide an understanding of, and the foundations for

EXPERTISE IN THE FIELD OF EMPLOYEE AND ORGANISATION DEVELOPMENT

This Program explains the importance of organisation and employeedevelopment, and how to benefit fromdevelopment. The organisedtraining and development of employees contributes to their successful,effective and profitable performance. Therefore, the analyses ofemployee needs, core training and development requirements are dealtwith in the Program. The Program focuses on preparing successfuland effective training, and designing, monitoring, reviewing andevaluating training and development activities. The Program deals withmanaging development of organisations, government training,development policy, and influences affecting the future.


� Employee development. Costs, charges, cost-benefit analysis. Learning: styles, factors.� Training needs analysis. Performance Appraisal, assessment. Core training programmes.� On-the-job, off-the-job training. Projects, secondments. Designing training programmes.� Monitoring, review and evaluation. Training and development equipment and resources.� Mentoring, coaching and counselling. Organisation and employee development strategies.� Organisational training functions. Organisation development. Management development.� Government training and development policy. Social factors. Strategic approaches.� The future of organisations and employee development. Culture. Consultants, specialists.


� Be awarded the CIC Diploma on Employee Development.� Have attained an accredited qualification at Level 4, equated to the British National framework



� Have completed a Qualifying Program towards the International Honours Group Diploma onHuman Resource Administration.

Abdi M Abdille wrote from Kenya:“Immediately after receiving my Diplomas my employer promoted me to a senior post andmy salary increased greatly.” His employer wrote: “He is very active, and was immediatelypromoted to the post of Human Resource Personnel Officer, thanks to CIC.”

Lali Kushitashvili,a CIC Member in Georgia


Vwemu Lungu wrote from Malawi:“When my boss saw my Diplomas he immediately created a new post of HR/PersonnelOfficer and appointed me with a substantial pay raise. CIC training has significantly gainedme high status and respect.” His employer wrote to CIC: “Since we established the HR/Personnel Department and appointed Mr Lungu to head it, the organisation is now runningsmoothly. He is a genuinely well trained officer. Thank you so much for training our employee.”

INTERNATIONAL ‘CAREER PROGRESS’ DIPLOMA PROGRAMS ON:

EVENT MANAGEMENT: STRATEGY & PLANNINGThis Program deals with strategic management and planning for events, with focus on the event concept, eventfeasibility, legal compliance and financial management; it also deals with the bidding process, developing budgetsand quotes, and how to understand market, economic and political trends, and consumers’ choices. It deals withmarketing and sponsorship arrangements for events - including sporting, cultural and arts - and relationship buildingwith the many stakeholders involved in events, including government agencies at many levels. This Program considersin detail all these aspects of event strategy and planning, including strategic risk.

Major Topics Covered in this Diploma Program include:� Event industry knowledge. Event concept: development, analysis, design, logistics.� Event feasibility: keys to success, SWOT analysis. Interpreting event briefs. Event venues and sites.� Legal compliance: laws, legislation, insurance, contracts; risk assessment, crisis management.� Business and client relationships, market segmentation, research, service agreements.� Marketing strategies: the marketing mix. Sponsorship: types, evaluation, merchandising.� Budgeting. Financial statements. Event bids, tendering, applying for grants, bid documents.

On successfully completing this Professional Program of Study you will:� Be awarded the CIC Diploma on Event Management: Strategy & Planning.� Have attained a qualification at Level 4, equated to the British National framework at the same study level

as Higher National Diploma (HND) and National Vocational Qualification (NVQ) Level 4, for managerial andsupervisory levels showing you possess competence in professional work activities.

� Be eligible for entry and Study Exemption from the CIC BA on Hospitality Administration.

Chilekwa Mulenga wrote from England:“CIC is the ‘Key to Promotion’ - in work and in life. I had never understood or practisedmanagement and administration so well as I do now after training with CIC. The people whostudy with CIC always become leaders, and today I am one of those leaders you haveproduced. I am so grateful for the excellent training and service.”

EVENT MANAGEMENT: OPERATIONS & LOGISTICSThis Program deals with the operational management required for successful events, including the logistics of settingup an event and breaking it down afterwards. An event manager needs to implement an event with attention to everydetail, to avoid even minor mistakes which could have serious repercussions. This Program covers in detail suchimportant topics as production and staging, staffing, safety and security, spectator management, protocol, cateringand waste management, event promotion and evaluation. It also considers developing event management careers.(Note: We recommend the study of Event Management Strategy & Planning - before the study of this Program.)

Major Topics Covered in this Diploma Program include:� Project management: mission statement, event proposal, planning tools, IT, project closure.� Promotion & public relations: image/branding, promotional activities, advertising and publicity.� Event staging: site, theme, rehearsals, contractors, catering, accommodation, the environment.� HR: job descriptions, recruitment, selection, training, leadership skills, team building, co-ordination.� On-site services. Safety, security, risk management, spectator management, first aid, emergencies.� Event protocol. Cultural, religious considerations. Operation monitoring & control. Career opportunities.

On successfully completing this Professional Program of Study you will:� Be awarded the CIC Diploma on Event Management: Operations & Logistics.� Have attained a qualification at Level 4, equated to the British National framework at the same study level

as Higher National Diploma (HND) and National Vocational Qualification (NVQ) Level 4, for managerial andsupervisory levels showing you possess competence in professional work activities.

� Be eligible for entry and Study Exemption from the CIC BA on Hospitality Administration.

Brian Tom wrote from Solomon Islands:“Thank you for your excellent Training Materials. After completing my international diplomawith your College, I am now employed by the Solomon Islands government as DisasterManagement officer, under Ministry of Home Affairs. Your college is truly globally recognised.”

The Fee for either Program includes the supply by registered airmail post of professional Study &Training Publications, a detailed ‘Study & Training Guide’, an Examination (despatched to the Invigilatorby registered post), and the award of the CIC International Diploma (sent by registered post) afterthe Examination is passed. It also includes privileged access to the CIC Member Services Website.

Brian Tom wrote from Solomon Islands:“Thank you for your excellent Training Materials. After completing my international diplomawith your College, I am now employed by the Solomon Islands government as DisasterManagement officer, under Ministry of Home Affairs. Your college is truly globally recognised.”

Chilekwa Mulenga wrote from England:“CIC is the ‘Key to Promotion’ - in work and in life. I had never understood or practisedmanagement and administration so well as I do now after training with CIC. The people whostudy with CIC always become leaders, and today I am one of those leaders you haveproduced. I am so grateful for the excellent training and service.”


FINANCIAL MANAGEMENTA Program which aims to provide a comprehensive introduction to

THE CORE ELEMENTS OF FINANCIAL MANAGEMENT

This Program examines the principles and underlying concepts offinancial management, and the ways in which financial informationcan be used to improve the quality of management decision-making. It has a practical emphasis with many illustrations andexamples. The key topics of Capital Investment Decisions, theSources of Finance and Financial markets, and the Managementof Working Capital are introduced and explained. Technicalterminology and key terms are highlighted for rapid understandingof the main techniques and concepts. The study of this Programshould be of particular benefit to those seeking knowledge of business,finance, and accounting fields; and to professionals and managerswho require a knowledge of financial management; and to thoseambitious for careers in financial management and related fields.


� Capital investment decisions, decision-making. Sensitivity Analysis.� Investment appraisal methods. Control in capital expenditure projects.� Accounting rate of return, payback period, net present value, internal rate of return.� Dealing with risk in investment; interest and inflation. Discount tables.� Managing investments: funds, opportunities, evaluation, approval, control.� Sources of finance, terms. Financial gearing, shares, debentures, loans, bonds, leasing.� Share issues, stock exchange. Small business finance.� Working capital, capital cycles; stocks, debtors, credit, cash, factors, discounts, budgeting.


� Be awarded the CIC Diploma on Financial Management.� Have attained an accredited qualification at Level 4, equated to the British National framework




Titus M Mwangangi wrote from Malawi:“I thank all of you at the College for your positive contribution towards educating so manypeople around the world. I have obtained three diplomas from your College and they gainedme high rank and status, and I am a Finance Officer heading a big international organization.”

Ahmad Gabreel Karmah,a CIC Member in Palestine,

(with United Nations)


Abdul Shamrani wrote from Kuwait:“Ever since I began studying there has been a continuous improvement in the execution ofmy duties as Finance Manager for a large Company with over 1,000 employees. Your feesare affordable and I have already recommended your college to many friends and relatives.”


GLOBAL MARKETING MANAGEMENTA Program which provides a framework for the design, development and implementation of

EFFECTIVE GLOBAL MARKETING PROGRAMMES

This Program takes a decision-oriented approach to global marketing,and considers how a company and its management can best decidewhich markets to enter and how to do so. It considers decisions andstrategies concerning products, and pricing decisions, distributiondecisions and communication and promotion decisions. The Programcoverscross-cultural sales negotiations. It deals with the organizationand control of the global marketing programme including global logisticsand channel decisions. The Program explains how global marketingprogrammes must adapt to needs and preferences of customers withdifferent levels of purchasing power, climates, languages, cultures,competition and methods of business. It considers small, middle-sized,large and multinational companies, and their global marketing advantages.


� Globalization, international marketing mix, international products, product life cycles.� Product decisions, brand equity and branding decisions, product positioning.� The Internet, e-commerce, green marketing strategies. Total Quality Management.� Pricing decisions, strategies. Terms of business, sales, delivery, payments, export finance.� Distribution decisions, logistics management; channel structure, control; global retailing.� Communication decisions and tools. International advertising, budgets, media, evaluation.� Promotion strategies. Sales promotion, public relations. Direct marketing, sales force.� Cross-cultural sales negotiations; knowledge management, learning across borders.� Organisation, design and control of global marketing programmes, activities, budgets.


� Be awarded the CIC Diploma on Global Marketing Management.� Have attained an accredited qualification at Level 4, equated to the British National framework



� Have completed a Qualifying Program towards the International Honours Group Diploma onSales & Marketing Administration.

Gennady Khore,a CIC Member in Russia

Nikoloz Meskhishvili wrote from Georgia:“The CIC Diplomas have promoted my career in marketing. Since completing the two CICPrograms I have been employed as Marketing Manager of a major Georgian company.Thank you CIC for the opportunity to establish my career.”


Tassew E Kabato wrote from Ethiopia:“I was so glad to receive my CIC Diploma on Global Marketing Management. Now I amworking for one of the biggest companies as manager, and I realise how very much CICTraining helped me develop high work skills for the fast moving competitive business world.”


INTERNATIONAL BUSINESS & TRADEA Program to identify and explain the factors involved in international business and provide theKNOWLEDGE TO DEVELOP EFFECTIVE EXPORT MARKETING PLANS

For a business to succeed internationally it is essential that thepersonnel involved in its international trade have a goodunderstanding of the subject and are well trained. Exporting isnot an activity for untrained sales managers. Exporting can beprofitable if it is conducted professionally and if an effectiveinternational marketing strategy is developed. This Program showshow to understand the potential for export, export readiness andproduct fit, and the importance of products meeting standards andregulations of importing countries. It deals with marketing conceptsand tools, research to identify and to evaluate potential markets,and strategies to help penetrate target markets. It examines theprinciples of pricing, transport/logistics, currency, documentation andinsurance, and provides an introduction to importing and exporting.


� Overseas business and trade, image, risks, importing, exporting. Sales and production.� Growth through acquisitions and mergers. Marketing mix. Market research. Product fit.� Macro factors. Import controls, licences. Exchange control. Political, legal, cultural factors.� Routes to market; direct and indirect marketing, selling overseas. Business finance.� Export costing, pricing and the sale. Transport and logistics: the role of freight forwarders.� Freight charges. Insurance. Contracts. Documentation, customs procedure. Bills of lading.� Methods of payment: bills of exchange, exchange rates. Finance for international trade.� Suppliers and support organisations. The export marketing plan. Communication.


� Be awarded the CIC Diploma on International Business & Trade.� Have attained an accredited qualification at Level 4, equated to the British National framework



� Have completed a Qualifying Program towards the International Honours Group Diploma onBusiness Administration, and on Business Development.

Gebremedhin Mebrahtu,a CIC Member in Ethiopia

(Ministerial Manager)


Pushkar Bali wrote from India:“The CIC diploma put me firmly on a sound footing in my field of marketing. My prestigehas been enhanced and my directors consider me an asset to the company because I holdthe right professional qualification recognised all over the world. A good jump in salary.” Hisemployer wrote: “Pushkar is on the right path and will be a super talent in the near future.”

Roland T Penny wrote from Grenada:“Since starting studies with CIC my knowledge and skills in sales management have improveddramatically. Before joining CIC I was a mere marketing assistant - today I am Sales Managerof a department, and I also run my own successful business selling internationally.”


LEADERSHIP & TEAM MANAGEMENT A Program to provide the skills, knowledge and conceptual framework that underlies

SUCCESSFUL LEADERSHIP, TEAMWORK AND TEAM BUILDING

In business, supervision and management the leadership role ofsupervisors, managers, professionals, executives and theimportance of teamwork and group dynamics is well recognised.The ability to work as part of a team and possess team leadershipabilities is vital for business and career success. This Program coversthe nature of leadership, teamwork and team building and equips thoseworking in, or aiming for a career in, administration, supervision andmanagement with the necessary knowledge to understand and toharness these important aspects of organizational life. It considersindividuals’ motivations, the behaviour of teams, and leadership. TheProgram helps managers and leaders gain a better understanding ofthe leadership role in organizations as they rise in seniority.


� Leadership, team building, the importance of leadership, work and organisations.� Motivation, needs, wants, motivational theories, importance of achievement, psychology.� Team behaviour, groups and teams, team work, perceptions, size and span of control.� Synergy, groupthink, group behaviour, group dynamics, membership, norms.� Team development, roles, formation, loyalty, communication. Learning curves, life cycles.� The role of the leader. Leadership traits, theories, styles. Power, influence, relationships.� Teams, leadership, organisational culture. Change. Twenty-first century teams & leaders.� Virtual teams. Empowerment. Trust, support. Contemporary views: teams and leadership.


� Be awarded the CIC Diploma on Leadership & Team Management.� Have attained an accredited qualification at Level 4, equated to the British National framework



� Have completed a Qualifying Program towards the International Honours Group Diploma onManagement & Administration.

Vincent Courage Dei,a CIC Member in Ghana


Sujaya Jeevarama Kamat wrote from Brunei:“CIC effectively broadened my outlook and facilitated greater realisation of my true potential.A truely flexible program that can be studied successfully even by a working professional.”

John Bosco Mulisa wrote from Rwanda:“I have been awarded an Honours Diploma in Management & Administration, and amcarrying on with the MBA. I have been in the Army for the last 24 years and now I amBrigade Commander at the rank of Colonel in the Rwanda Defence Peace Keeping Mission.”

INTERNATIONAL ‘CAREER PROGRESS’ DIPLOMA PROGRAM ONLOGISTICS, SUPPLY CHAIN & TRANSPORT MANAGEMENT

A Program about the importance of business logistics and supply chain managementTO THE COMPETITIVE STRATEGY AND REVENUE OF A BUSINESS

This management area includes physical distribution, materialsmanagement, transportation management, logistics, supply chainmanagement, inventory, order processing, purchasing, warehousing,materials handling and packaging, all of which the Program considers.The Program focuses on the planning, organizing and controlling ofthese activities as key elements for successful management. Emphasisis on strategic planning and decision-making as part of the managementprocess. The Program covers the managerial efforts which are directedtowards setting the level of the logistics activities to make products andservices available to customers at the time and place, and in thecondition and form desired, in a profitable and cost-effective way.


� Business Logistics. Supply Chain, activity mix, Customer expectations. Added value.� Logistics/Supply Chain strategy, planning, costs. Implementing strategy, LSC channels.� LSC products, characteristics. Prodcut life cycle. 80-20 curve. Packaging. Pricing, discounts.� LSC customer service, order cycles. Sales service relationships. Levels, constraints.� Order processing, time factors. Information and management systems. Prioritising.� Transport systems, characteristics. Rail, air, truck, water. Competition, economies of scale.� Shipment agencies. Costing. Haulage. Documentation. Vehicle routing & scheduling.


� Be awarded the CIC Diploma on Logistics, Supply Chain & Transport Management.� Have attained an accredited qualification at Level 4, equated to the British National framework




Bbosa Christopher,a CIC Member in Uganda

(Company Officer)


M M L Turay wrote from Scotland:“CIC was the gateway to my achievement in life academically and professionally. SinceI did courses with the College I had MSc qualifications in Development Management fromGlasgow Caledonian University, and Political Science from London School of Economics.”

Sibtain Rizvi wrote from Qatar:“CIC became my saviour. CIC has years of educational background and trust, and providesthe best quality education. After gaining my Honours Diploma I was promoted fromProcurement Assistant to Senior Level Buyer. I am currently studying CIC’s BLA programmeto safeguard my future.”


ORGANISATIONAL BEHAVIOURA Program to promote effective supervision and management through an understanding of the

PRINCIPLES THAT GOVERN HUMAN BEHAVIOUR IN ORGANISATIONSThis Program shows how to manage, develop, and gain the benefits ofgood, well-coordinated organisational behaviour. Understanding theprinciples of human behaviour in organisations is a key part of being afully effective manager. These principles apply to sales, marketing,production, operations, finance, projects and all areas of management,and to the organisation and direction of teams; they also apply to allsectors of industry, commerce and public service. The effects onpeople’s behaviour of policies and instructions need to be understoodby all supervisors, managemers and directors who make decisions.

The Program covers the fundamental aspects of human behaviour, and how this is affected when peoplework in organisations. It also aims to assist practitioners gain a better understanding of the humanaspects of organisations as they pursue career paths and maintain professional development.


� Organisation and environment, organisational goals, aims, objectives. Decision-making.� Perception: stereotyping, pigeonholing, compartmentalisation. Attitudes, values, beliefs.� Learning, specialisation, development. Motivation processes and motivational theories.� Personality, roles. Communication: two-way, barriers. Influence, power, authority, control.� Delegating responsibility. Leadership, functions, styles. Teams, workgroups, development.� Conflict. Spheres of influence. Relationships, trust, patronage, realpolitik.� Ethics, responsibility, obligations. Culture, pressure, influences. Technology, production.� Organisation structure and design, centralisation, decentralisation. Change management.


� Be awarded the CIC Diploma on Organisational Behaviour.� Have attained an accredited qualification at Level 4, equated to the British National framework



� Have completed a Qualifying Program towards the International Honours Group Diploma onHuman Resource Administration.

Duressa Merera Debel wrote from Ethiopia:“Immediately I received my Diploma, my salary was increased by 45% and my post wasraised to the top level. I am now Executive Director and Board Chairman to an InternationalCompany. My family and I are very happy in our lives and I am very confident in my work.”

Martin Rubenga,a CIC Member in Tanzania


Mohammed Morally wrote from Egypt:“Thank you so very much for your support and encouragement throughout my studies -please convey my heartfelt thanks to all members of CIC staff. My new qualification hascontributed to changing my career and enhanced my better employment. I will continuehigher studies in this field with CIC.”


PROJECT MANAGEMENT A Program ideal for all managers and people responsible for projects who need to acquire the

KEY SKILLS REQUIRED FOR EFFECTIVE PROJECT MANAGEMENT

Project management skills are of enormous value to many different types ofmanagers, businessmen, administrators, executives and entrepreneurs. Manysuch people in many different jobs and careers will at some time need to manageat least one project. Projects can be as diverse as setting up a research anddevelopment project, arranging a meeting, forum or management event,relocating a company, choosing and installing a complex new computer system,overseeing a building project or running a marketing or recruitment campaign.Most projects can benefit enormously from project management ideas andmethods; it is not only large industrial projects that need careful organization,planning and control. This Program is intended to assist managers and peoplewho need a practical introduction to project management, and those looking forcareers in this respected field.


� Project management processes, project objectives, time/cost relationship. Cost, quality.� Customer and contractor project specifications, design, production, development.� Documenting specifications. Organization, communication. Project managers and groups.� Coding systems. Cost format. Estimating. Networks. Planning. Resource constraints.� Resource scheduling. Implementation, authorisation, standards, procedure, preparation.� Purchasing, specifying requirements, supplier selection, orders, receipts, assuring quality.� Cost management, budgets, analysis, modifications. Changes, procedures, emergencies.� Achievement measurement, progress monitoring. Corrective measures. Project closure.


� Be awarded the CIC Diploma on Project Management.� Have attained an accredited qualification at Level 4, equated to the British National framework



� Have completed a Qualifying Program towards the International Honours Group Diplomason Business Development, and Materials Management.

Ramos Silverio Ibo wrote from Mozambique:“A big thank you to CIC for helping me achieve my dream. I have my own company officewhich is a result of the Course I did with CIC. Making use of the knowledge I gained I wasable to establish my own company. If you haven’t joined CIC yet, do it now!”


Emmanuel Nganirwa,a CIC Member in Rwanda

Katongo Chalabesa wrote from Zambia:“I joined CIC when I was merely a site clerk. I gained the Diploma and I am now completingmy BA. I have been promoted three times: site clerk to Project Planner, then to CentralPlanner (controlling all the planners on the site) and then to Contracts Supervisor (controllingthe planning and costing section of the department). I owe all this success to CIC.”

CIC’s INTERNATIONAL DIPLOMASThere are CIC Members, Diplomates and Graduates

in over 200 countries around the world - join them!Below is an illustration of just one of CIC’s International Diplomas

You will be awarded a CIC International Diploma as soon as you successfully complete any CICInternational Diploma Program, and have passed the Final Examination. An award grade basedon your Final Examination result will be stated on YOUR International Diploma. CIC Members are ableto view their personal details - Member Number, Name, Program, Result, Study Period - and much moreas well, on CIC’s special Member Services website: www.cambridgeinternationalcollege.co.uk CICMembers can then, if they wish, show those details to employers, colleagues, family and friends.

A comprehensive Course or Program Transcript, stating the content, and your Certificate or Diplomaaward for each Course or Program you complete, is available for a small charge on your request to theCollege, within 3 years of completing the Course or Program.

BUSINESS MANAGEMENT & ADMINISTRATION

affixed on: 24th June 2009

Bruce Y Chen wrote from China (Honours Diploma on Hospitality Management):“I have completed the four Qualifying Programs and have been promoted to manager ofthe Front Office in a 4-star hotel. The Honours Group Diploma from you met my furtherambitions for the future.”

CIC HONOURS GROUP DIPLOMASare awarded on ten ‘specialist’ fields

� A CIC Honours Group Diploma is a prestigious award. Itsholder will have demonstrated by study and examinationsuccess the potential to become a senior manager oradministrator or senior executive in his or her chosen field.He/she will have studied, understood and gained a wide range ofskills, knowledge and ability in management and specialist areas.

� An Honours Programme is specially designed and prepared tolead to successful completion in a planned and straightforwardmanner, so that a Member can proudly graduate with honours.

� A CIC Honours Group Diploma holder is qualified to apply for ‘direct’ entry onto either a CICBA Programme and/or onto CIC’s Advanced Mastery of Business AdministrationProgramme, with the confidence of knowing that he or she has proved capable of studyingsuccessfully at high level over a wide range of related areas, including advanced management.

To Qualify for the Award of an International Honours Group Diploma a CIC Member must:

� Complete successfully FOUR related CIC ‘Qualifying Programs’ for that Honours Diploma, aslisted beneath the CIC Honours Group Diploma Titles (see next page). The four Programs alwaysinclude the Advanced Study of Theory & Practice of Management/Administration Program.Note: The four “Qualifying Programs” do not need to all be studied together; they may be studied one or twoat a time, and in any order; all four should be completed within 5 years of the Honours Diploma award date.

On successfully completing this Honours Programme of Study you will:

� Be awarded the appropriate CIC Honours Group Diploma.� Have attained an accredited qualification at Level 5, equated to the British National framework


� Have completed a professional programme of study showing you possess professionalcompetence in the application of significant management principles, responsibility for thework of others and for allocation of resources.

� Be qualified for CIC Baccalaureate (BA) and/or Advanced Mastery of Business Administration(MBA) Programme with appropriate exemptions from the First and/or Second ‘Study Year’.

Bekele Wolde, a CIC Member, Ethiopia

The Fee includes supply by registered airmail post of Study & Training Manuals/Publications, Self-Assessment Tests, Recommended Answers and Progress Tests, Stationery and a detailed ‘Study &Training Guide’, and privileged access to the CIC Member Services Website. It also includes theaward of five CIC Diplomas - one for each of the four Programs/Subjects when the Examination forit has been passed and the award of the CIC International Honours Group Diploma when theProgramme has been successfully completed. All despatches are made by registered post for safety.

Yatta Miriam Katta wrote from Sierra Leone:“As a result of my CIC Studies for the Honours Diploma on Business Administration, whichI found very interesting and practical, I have been promoted to a senior position and I amnow a member of the Management Board. Thank you so much for your rewarding courses.”

CIC International Honours Diplomas

Beneath each CIC Honours Diploma title are listedthe FOUR ‘Qualifying Programs’ to be completed for it.

In each Grouping the fourth - and compulsory - Program is:� Advanced Study of Theory & Practice of Management/Administration

Honours Diploma on ADMINISTRATIVE MANAGEMENT:� Office Management & Administration � Computers & IT in Business & Management� Insurance Principles & Practice OR Communication in Business & Management

Honours Diploma on BUSINESS ACCOUNTING & FINANCE:� Business Bookkeeping & Accounts OR Cost Accounting

� Business Economics & Commerce OR Financial Management� Accounting & Finance in Business & Management

Honours Diploma on BUSINESS ADMINISTRATION:� Business Management & Administration � Business Economics & Commerce

� Advertising & Public Relations OR International Business & Trade

Honours Diploma on BUSINESS DEVELOPMENT:� Business Organisation & Management � Business Management & Administration

� International Business & Trade OR Project Management

Honours Diploma on EXECUTIVE ASSISTANCE:� Administrative/Personal Assistant/Secretarial Duties

� Office Management & Administration � Business English & Letter Writing

Honours Diploma on HOSPITALITY MANAGEMENT:� Hotel Operations & Management � Tourism & Travel Agency Management

� Business Management & Administration

Honours Diploma on HUMAN RESOURCE ADMINISTRATION:� Human Resource/Personnel Management � Modern Management & Administration

� Organisational Behaviour OR Employee Development

Honours Diploma on MANAGEMENT & ADMINISTRATION:� Modern Management & Administration � Business Management & Administration� Human Resource/Personnel Management OR Leadership & Team Management

Honours Diploma on MATERIALS MANAGEMENT:� Stores Management & Stock Control � Purchasing & Resourcing Management� Logistics, Supply Chain & Transport Management OR Project Management

Honours Diploma on SALES & MARKETING ADMINISTRATION:� Sales Management & Marketing � Advertising & Public Relations

� Business Management & Administration OR Global Marketing Management

Mercy N Y Lafia wrote from England about CIC Honours Study & Training:“I am happy to have trained with CIC for the Honours Group Diploma on Management andAdministration. I have gained immense understanding of the world of business and thatputs me an important step forward.”

Valentina Malic (Honours Diploma Management & Administration) from Montenegro:“CIC study is the ideal ‘tool’ for wider understanding of business management. Thank you!”Her employer wrote: “Ms. Malic has very good organization skills which are regularlyput to the test as Administrative Manager when dealing with the day-to-day workload of alarge international organization with a large number of staff and large portfolio of activities.”

CIC’s HONOURS GROUP DIPLOMASThere are ten different CIC Honours ‘Group’ Diplomas one of which is illustrated below.

YOU, too, can train to qualify for the award of one!

You will be eligible to apply for the award of a CIC Honours Group Diploma as soon as youhave completed, within a maximum of 5 years of each other, the four relevant ‘QualifyingPrograms’ (see previous page) which in each case includes the Advanced Theory & Practiceof Management/Administration Program. The Honours Group Diploma is awarded in additionto the CIC International Diploma awarded for each Program completed.

CIC Honours Diplomates qualify to proceed to CIC’s BA, ‘Mastery of Management’Programs, and Higher Programmes, with exemptions from study requirements and Feereduction where applicable.

affixed on: 9th May 2010

CIC BA - BACCALAUREATE - PROGRAMMES

� Cambridge International College offers ambitious men and women a rangeof specialised BA Study Programmes. CIC’s BA Programmes are designedby professionals to develop the high-level skills and competencies vitalin men and women seeking successful careers in business, commerce,finance, management, marketing, human resource and administration. Suchtraining is essential in today’s competitive business world and increasinginternational trade and globalization.

� Each of the two ‘Study Years’ of a BA Programme comprises four CoreSubjects - a total of eight in the two ‘Study Years’. The four Core Subjectsstudied in Study Year One are the same for all BA Programmes.

� The high quality CIC Study Materials compiled by experts ensure the acquisition of wide-rangingknowledge to help accelerate career development in administrative and managerial, business,marketing, human resource, finance and commercial environments.

The Fee includes all Study & Training Materials; despatch of Examinations to the appointed Invigilator;and the despatch of the BA award and Transcript to the Member on successful completion, safely byregistered/recorded delivery post; and privileged access to the CIC Member Services Website.

� CIC’s unique BA Programmes are structured to take account of each applicant’s present level ofexisting qualifications and/or work experience. Therefore, although many people will need to proceedthrough both ‘Study Year One’ and ‘Study Year Two’ of a BA Programme, applicants who areconsidered by CIC to be suitably qualified or experienced, might be granted Study Exemptionfrom one or more of the Core Subjects taught in a ‘Study Year’.

On successfully completing a BA Programme of Study you will:

� Be awarded the appropriate CIC BA award.� Have attained an accredited qualification at Level 5, equated to the British National framework

at the same level as undergraduate study and National Vocational Qualification (NVQ) Level 5.� Have completed a professional programme of study showing professional competence in the

application of significant management principles across a wide variety of contexts, personalautonomy, significant responsibility for the work of others and for allocation of substantialresources and personal accountability for analysis, design, planning, execution and evaluation.

� Be qualified for the CIC Advanced Mastery of Business Administration (MBA) Programmewith appropriate study exemptions from the First and/or Second ‘Study Years’.

Applicants for a CIC BA must be at least 20 years of age and have either of these ‘entry qualifications’:� Academic/Professional Qualifications: at least Diploma or local equivalent and recognisedexamination-based Study qualifications or awards acceptable to and recognised by CIC.� Work/Practical Experience/Seniority: CIC highly values experience: two/three years work experienceat an appropriate level of responsibility is expected for registration based upon work experience alone.

Carol Anne Walmsley,a CIC Member Britain

Eusebio Rodriguez K Ocha wrote from Equatorial Guinea:“My dream has come true! I have finally completed all the requirements of the BBAProgramme, and I am Coordinator in the Facilities Department of Exxonmobile inEquatorial Guinea. With the award by your distinguished college more job opportunitiesand promotions have been given to me by my employer.”

Abdullah M Al Dosari (BA in Business Administration) wrote from Saudi Arabia:“I admired the well designed books for self-study and the many rich experiences andexamples they provided. I enjoyed studying the books so much that I rapidly masteredmanagement, discipline, teamwork, finance, and many other tools for success.”

CORE SUBJECTS OF BACCALAUREATE PROGRAMMES

CORE Subjects studied in ‘STUDY YEAR ONE’ (common to all BA Programmes) are:

1. Business Theory & Commercial Practice 2. Management & Administration of People3. Business English & Communication 4. Advanced Management Theory & Practice

CORE Subjects studied in ‘STUDY YEAR TWO’ of the Programmes are:

BA IN BUSINESS ADMINISTRATION (BBA)5. Business Economics & Commerce 6. Sales & Marketing Administration7. Business Finance & Accounting 8. Advertising & Public Relations

BA IN COMMERCE & ADMINISTRATION (BCom)5. Business Economics & Commerce 6. International Business & Trade7. Business Finance & Accounting 8. Project Management

BA IN ENGLISH & ADMINISTRATION (BA ENG)5. Professional & Social English 6. Business English & Letter Writing7. Advanced English Language 8. Mastering Communication

BA IN FINANCIAL ADMINISTRATION (BFA)5. Business Economics & Commerce 6. Business Finance & Accounting7. Cost Accounting 8. Financial Management

BA IN HOSPITALITY ADMINISTRATION (BSA)5. Hotel Operations & Management 6. Tourism & Travel Management7. Event Management Planning & Strategy 8. Event Management Operations

BA IN HUMAN RESOURCE ADMINISTRATION (BHA)5. Human Resource/Personnel Management 6. Organisational Behaviour7. Leadership & Team Management 8. Employee Development

BA IN MARKETING ADMINISTRATION (BMA)5. Sales & Marketing Administration 6. Advertising & Public Relations7. International Business & Trade 8. Global Marketing Management

BA IN MATERIALS & LOGISTICS ADMINISTRATION (BLA)5. Stores Management & Stock Control 6. Purchasing & Supply Management7. Project Management 8. Logistics & Supply Chain Management

BA IN PROJECT ADMINISTRATION (BPA)5. Business Finance & Accounting 6. Purchasing & Supply Management7. Project Management 8. Project Leadership

Davie Chitengo (BA in Commerce & Administration) wrote from Malawi:“I wish to tell you of my many promotions since starting studies with CIC. I am now ActingDirector of Finance heading the account departments for the whole district.”

Nada Nasr El Deen (Business Administration) wrote from Egypt:“Achieving my goal really changed my life, and helped me find powers in myself I didn’trealise before. You have offered me the chance of doubling my career. Thanks toeveryone for a great effort in making my dream come true.”

CIC’s BA ProgrammesOne of CIC’s range of Baccalaureate - BA - Awards is illustrated below.

YOU, too, can train to qualify for the award of one!

You will be awarded the appropriate CIC - BA - Baccalaureate certification and award as soon asyou have completed the Study & Training for both ‘Study Years’ and passed the BA Examinations.A Transcript and Grade Sheet will be awarded in addition to the CIC BA award.

Holders of a CIC BA may further specialise by studying CIC ‘Mastery of Management’ Programs,and qualify for Higher Programmes like CIC’s Advanced Mastery of Business Administration(MBA) Programme with study exemptions and Fee reduction where applicable.

affixed on: 9th May 2011

CIC ‘MASTERY OF MANAGEMENT’ DIPLOMA PROGRAMS

� CIC conducts high level ‘Management Development’ Programs suitable for managers andadministrators who have already gained CIC awards such as a CIC Honours Diploma, orequivalent qualifications acceptable to the College. These are high level Programs requiring ahigh level of ability in order to assimilate the advanced contents and to master them.

‘MASTERY OF MANAGEMENT’ DIPLOMA ON BUSINESS FINANCE & INVESTMENTProgram contents include:� The Business Finance Environment � Business Finance, the Organisation of Business� A Framework for Financial Decision Making � Financial Accounting Statements, Interpretation� Investment Decisions Making � Investment Appraisal Methods� Practical Aspects of Investment Appraisal � Risk in Investment Appraisal� Portfolio Theory and Pricing Models � Taxation, Inflation, Capital Rationing, Cash Flows

‘MASTERY OF MANAGEMENT’ DIPLOMA ON FINANCIAL STRATEGY & DECISIONSProgram contents include:� Financing Decisions � Sources of Long-term Finance� Cost of Capital Estimations, Discount Rates � Secondary Capital Markets (Stock Exchange)� Gearing, Cost of Capital, Shareholders’ Wealth � The Dividend Decision� Integrated Decisions � Management of Working Capital� International Aspects of Business Finance � Corporate Restructuring, Takeovers, DivestmentNote: “Financial Strategy & Decisions” can be enrolled for ONLY AFTER completing “Business Finance & Investment”

‘MASTERY OF MANAGEMENT’ DIPLOMA ON MANAGEMENT OF HUMAN RESOURCESProgram contents include:� Individual Differences and Diversity � The Nature of Learning, Learning Theories� The Process of Perception � The Nature of Work Motivation� The Nature of Work Groups and Teamwork � Managing Change, Improving Performance� Group Processes and Behaviour � Job Satisfaction, Job Design, Work Performance� Human Resource Management � Staffing the Organisation

‘MASTERY OF MANAGEMENT’ DIPLOMA ON CORPORATE STRATEGY & PLANNINGProgram contents include:� Concepts of Strategic Management and Policy � Corporate Governance, Social Responsibility� Environmental Scanning, Industry Analysis � Internal Scanning: Organizational Analysis� Strategy Implementation: Staffing, Directing � Situation Analysis & Business Strategy� Strategy Formulation: Corporate Strategy � Functional Strategy & Strategic Choice� Strategy Implementation: Organising for Action � Evaluation and Control

‘MASTERY OF MANAGEMENT’ DIPLOMA ON ORGANISATIONAL DESIGN & BEHAVIOURProgram contents include:� Management & Organisational Behaviour � The Nature of Organisational Behaviour� Approaches to Organisation and Management � The Nature of Organisations� Organisational Goals, Strategy, Responsibility � Organisation Structure and Design� Work Relationships, Behaviour, Performance � The Environment, Social Systems, Operations� Patterns of Structure and Work Organisation � Technology and Organisations

‘MASTERY OF MANAGEMENT’ DIPLOMA ON MANAGEMENT & LEADERSHIPProgram contents include:� The Nature of Management � Managerial Behaviour and Effectiveness� The Qualities of Successful Managers � Managerial Styles, Systems and Philosophies� The Nature of Leadership � Management Control and Power� Organisational Development � Culture, Conflict and Change� Management Development � Organisational Effectiveness and Learning

Dr Ross G Cooper from England wrote about the CIC Programs he studied:“The CIC Diplomas in Management and Administration helped me gain an appreciationof management and to apply it to my workplace with success. They also provided thefoundation for further studies in higher management at MBA level.”

‘MASTERY OF MANAGEMENT’ DIPLOMA ON INTERNATIONAL MARKETINGProgram contents include:� Global Marketing in the Firm � The Process of Internationalisation�The Political and Economic Framework � The Sociocultural Environment� Selecting International Markets � Entering International Markets and Exporting� Production Abroad and Strategic Alliances � Global Competition and Strategy� Global Logistics and Channel Decisions � Control of Global Marketing Programmes

‘MASTERY OF MANAGEMENT’ DIPLOMA ON MARKETING STRATEGYProgram contents include:� Strategic Marketing Planning � Core Strategy, Satisfying Human Needs� Strategic Market Segmentation, Targeting � Strategic Positioning� Building Customer Relationships � Creating Competitive Advantages� New Product Development � Product Life-Cycle Strategies� Pricing Strategies � Strategic Marketing Overview

‘MASTERY OF MANAGEMENT’ DIPLOMA ON MANAGERIAL ECONOMICSProgram contents include:� The Domestic Economic Environment � The International Economic Environment�Macroeconomic Issues � The Structure of the Economy�Demand in Theory and Practice � Costs in Theory & Practice�Pricing in Theory & Practice � Government & Business

‘MASTERY OF MANAGEMENT’ DIPLOMA ON ORGANISATIONAL UNDERSTANDING & DEVELOPMENTProgram contents include:� Individual Differences and Diversity � The Nature of Learning, Learning Theories� The Process of Perception � The Nature of Work Motivation� The Nature of Work Groups and Teamwork � Management Control & Power� Group Processes and Behaviour � Organisational Development & Effectivenes� Culture, Conflict & Change � Management Development & Effectiveness

‘MASTERY OF MANAGEMENT’ DIPLOMA ON BANKING & FINANCIAL SYSTEMSProgram contents include:� Roles and Features of Financial Systems � Financial System Operations, Risk, Structure� Interest Rates, Liquidity, Risk, Inflation � Structure of Interest Rates, Premiums� Valuation of Assets, Rates of Return � Banks and Money Supply� Demand for Money and Monetary Policy � Money Markets, Bond Markets� Equity Markets, Foreign Exchange Markets � Derivatives & Futures Markets, Options, Swaps

The Fee incudes the substantial CIC Study Texts and Study Guide; the Examination, and the award ofthe ‘Mastery of Management’ Diploma(s) on successful completion of the Program(s), all despatchedby registered post. It also includes privileged access to the CIC Member Services Website. Moreinformation on Mastery of Management Programs is available on website www.cambridgecollege.co.uk

Lt. Col. G Emmanuel wrote from Rwanda about CIC Studies:“The knowledge and skills I have gained from CIC have helped me deal with challengesin leadership, business and communications, and I am now an effective Manager ofPersonnel. I already hold a CIC Diploma, and soon hope to gain a BBA.”

Doris Ajokeh Wurie wrote from England about CIC Studies:“I have drawn inspiration from your Diploma as it gained me entry to University where I ampursuing BSc in HR Management; with your training I was selected ahead of others!”

Dionisio C Tavares wrote from Angola about CIC Studies:“The university teachers here recognised highly your teaching, and I gained more respectfrom them. Thank you for making me a VIP! My boss says promotion is coming.”

HOW TO PAY FEES AND ENROL FOR STUDY & TRAINING WITH CIC

There are four ways for you to enrol with CIC. You can:-

Either complete the appropriate Enrolment/Registration Form and send it to CIC in Britain WITH the Feepayment by registered airmail post, by fax, or by scanned email to [email protected] If youdo not have an Enrolment/Registration Form, ask for one to be posted or emailed to you.

Or you can quickly dowload and print an Enrolment/Registration Form from CIC’s website:www.cambridgecollege.co.uk and forward it the College in Britain WITH the appropriate Fee payment.

Or you can complete an electronic Enrolment/Registration Form and send it electronically from CIC websitewww.cambridgecollege.co.uk ensuring that you give full details of the Fee payment made - the CollegeCANNOT finalise your Enrolment until your Enrolment details AND Fee payment are received at the College.

Or you can use the special Compact Enrolment/Registration Form on page 50, and forward it the Collegein Britain WITH the appropriate Fee payment by registered airmail post, by fax, or by scanned email.

YOU MAY SEND YOUR PAYMENTS TO CIC by whichever of these ways you find easiest:-

In CURRENCY NOTES: we accept British Pounds (£) or United States Dollars (US$) or Euros (E).

A “crossed” BANK DRAFT or INTERNATIONAL MONEY ORDER payable to Cambridge International College.Bank drafts in British Pounds or Euros must be drawn on a bank in London; bank drafts in US Dollars mustbe drawn on a New York bank. Collect the bank draft from your bank and send it to CIC by registered orrecorded delivery. (Bank drafts in US Dollars or Euros must have a minimum value of US$100 or Euro 100.)

A WESTERN UNION AGENT can send your Fee to CIC; you can pay to Western Union in any currency.You can transfer your Fee through Western Union by Western Union ‘Quick Pay’ service:

For Western Union Transfers in British Pounds (£) send to Account No. AUK040697, to the CompanyName of SERVICES TO MANAGEMENT, with the Company Code or Locale of SMCOLLEGE,UK

For Western Union Transfers in US Dollars (US$) send to Account No. AUI000187, to the Company Nameof SERVICES TO MANAGEMENT, with the Company Code or Locale of STOM,UI

For Western Union ‘Will Call’ service transfers, address payment to:- David LAWSON at Jersey, Britain.

In either case, post, fax, or scan and email a copy of the Western Union receipt to CIC in Jersey, Britain,stating clearly the 10-digit Money Transfer Control Number.

A MONEYGRAM AGENT can transfer your Fee to the College; you can pay to MoneyGram in any currency.Address the transfer to:- David LAWSON at Jersey, U.K. Post, fax, or scan and email a copy of theMoneyGram receipt to CIC in Jersey, Britain, stating clearly the 8-digit MoneyGram Reference Number.

BRITISH POSTAL ORDERS: they should be crossed and payable to Cambridge International College.

By BANK TRANSFER direct to one of our ‘receive only’ Bank Accounts:

Account Name: Services to Management (for Cambridge International College)Bank Details: HSBC Bank plc, Jersey St Helier Branch, Britain

for transfers in British Pounds (£) send to: Account Number: 32144670Sort Code: 402534, SWIFT/BIC Code: MIDLGB22, IBAN: GB35 MIDL 4025 3432 1446 70

for transfers in US Dollars (US$) send to: Account Number: 68294583Sort Code: 400515, Swift/BIC Code: MIDLGB22, IBAN: GB59 MIDL 4005 1568 2945 83

for transfers in Euros (E) send to: Account Number: 68343364Sort Code: 400515, Swift/BIC Code: MIDLGB22, IBAN: GB38 MIDL 4005 1568 3433 64

Post, or fax, or scan and email your Enrolment Form to the College in Britain with the bank receipt. We can“credit” you only with the sum actually received, so ensure you pay all charges at your end and add £15or US$30 or E20 to the Fee amount to cover any incidental bank deductions.

Cambridge International College International Headquarters: Heron House, St Peter, Jersey JE3 7BY, Britain.

Tel: +44 (0)1534 485485 or 485052 Fax: +44 (0)1534 485071Email: [email protected] Website: www.cambridgecollege.co.uk

Compact Enrolment/Registration Form 2010 and 2011I enclose herewith the sum of: (state AMOUNT and CURRENCY) ___________________

being the � Full Fee OR being the � first Instalment** of Fee for the Study & TrainingI wish to undertake with CIC. (**instalment terms are not available for all Programs)

PAYMENT IS MADE BY (see page ):� currency notes � bank draft/IMO � British postal orders� bank transfer (attach bank receipt) � Credit Card (attach copies etc)� Western Union 10-digit money transfer control number:__________________� MoneyGram 8-digit transfer reference number: ______________________(ask CIC for confirmation of fees or see website: www.cambridgecollege.co.uk )

The Study & Training I am paying Fee for and wish to undertake with CIC is:(write the exact title and the page number as stated in this Prospectus):___________________________________________________________________________________

___________________________________________________________________________________

__________________________________________________________________________________

My FULL Name is:__________________________________________________________

My FULL Postal Address is:__________________________________________________

________________________________________________________________________________________

Email address: _______________________________ Date of birth: _______________

Previous qualifications if any (Certificates, Diplomas, Degrees, etc) awarded on examination

success - attach photocopies (and transcript/contents if available) - or attach to your CV:

______________________________________________________________________

_________________________________________________________________________________________

_________________________________________________________________________________________Work experience; state start & finish dates, positions, work activities - or attach details andemployer work references to your CV or Resumé: __________________________________

_________________________________________________________________________________________

_________________________________________________________________________________________

Special needs/requirements, if any: _____________________________________________

I agree to and accept the Terms and Conditions of Registration of the College, as statedon its full Enrolment/Registration Forms and website, and I agree to abide by all CIC Rulesand Regulations in force and as they might be amended or added to from time to time.

Signed: ______________________________________ Date: __________________In September 2010 the College Headquarters moved from: College House, Leoville, Jersey JE3 2DB, Britainto: Heron House, St. Peter, Jersey JE3 7BY, Britain. Any communications sent to the previous address will automaticallybe forwarded to the new Headquarters. The telephone and fax numbers, email and website addresses are unchanged.

49

� CIC is accredited by the ODL Quality Council which was foundedwith the approval of the British Government Department for Education& Skills (Ministry of Education), and which accredits Colleges whichprovide education both nationally and internationally.

� The ODLQC is the British organization responsible for accreditingBritish colleges which provide study and training to Members in theirown countries, whether by open or distance-learning or throughcentres in those countries. ODLQC Accreditation confirms CIC’shigh quality of administration, tutorial methods, educational materials,and high standards of service and quality.

OPEN & DISTANCE LEARNING QUALITY COUNCIL

UNITED KINGDOM REGISTER OF LEARNING PROVIDERS� CIC is registered with the UK Register of Learning Providers (UKRLP), the BritishGovernment registry of verified learning providers. CIC is a verified UK Learning Provider.

THE BRITISH INSTITUTE FOR LEARNING AND DEVELOPMENT� CIC is a Full Member of the British Institute for Learning andDevelopment (BILD) formed under the guidance of the BritishGovernment Department for Education & Skills (Ministry ofEducation) confirming CIC’s high quality and principles.

� BILD is recognised as a major force for quality, excellence andbest practice in learning, professional performance, development,and expertise. BILD Members like CIC are specialists in open andflexible education and learning. BILD assures you of CIC’s quality,good practice and professionalism.

EDUCATION DEVELOPMENT INTERNATIONAL� CIC Career Development Diploma Programs and various otherCIC Diploma Programs are accredited by EDI at Level 4, equated onthe British Qualifications Framework (NQF and QCF) as the samestudy level as HND, and NVQ4. CIC Honours (Advanced) Diplomasand BA (Business Administration) awards are accredited at Level 5,the same level as undergraduate study and NVQ5.

� EDI is a regulated UK Awarding Body for the British Government(Ministry of Education) and Qualifications & Curriculum DevelopmentAuthority (QCDA). EDI accredits, quality assures and externally verifiesand endorses CIC Programs and Qualifications. CIC meets all EDI criteria:quality management systems, learner support, assessment and qualityassurance, programme evaluation, content and structure.

� Cambridge International College is a supplier of vocational and educational programmesfor the British Government’s Department for International Development (DFID).

INSTITUTE OF PROFESSIONAL MANAGERS AND ADMINISTRATORS� CIC is an IPMA Approved Provider of quality management training. CIC Diploma holdersare eligible for IPMA Membership and to take IPMA Advanced Examinations. The IPMA isa professional Membership body and is listed in British Qualifications.

THE BRITISH COUNCIL� CIC is on the British Council “Sharepoint” database, which confirms CIC is accredited andthat all British Council offices may cooperate with the College. CIC is on the British CouncilVocational Partnerships database, and Vocational Education and Training programme. Note:British Council is not an accreditation body but confirms CIC is accredited.

DEPARTMENT FOR INTERNATIONAL DEVELOPMENT

THEY SUCCEEDED- SO CAN YOU!

CIC TRAINS MEN AND WOMEN - OF ALLEDUCATIONAL BACKGROUNDS, IN

COUNTRIES ALL OVER THE WORLD -

CIC CAN TRAIN QUICKLY, ENJOYABLY AND AT A LOW FEE

FOR REWARDING CAREERS. YOU

CIC specialises in Professional Study & Training from Britain on:

Bookkeeping, Accounting, Finance, Cost Accounting, Financial Management,Business Organisation, Business Management, Business Finance & Investment,

Organizational Behaviour, Banking & Financial Systems, Corporate Strategy,General Management, Project Management, Economics, Commerce, Insurance,Hotel Management, Tourism, Travel Agency Operation, Hospitality Management,

Advertising & PR, Marketing, Sales Management, International Business & Trade,Global Marketing Management, Purchasing & Resourcing, Stores & Stock Control,

Logistics, Supply Chain & Transport Management, Computers & IT,Secretarial & PA Duties, Human Resource/Personnel Management,

Employee Development, Leadership & Team Management, Event Management,Management & Leadership, English Language, Communication,English, Business English & Letter Writing, Office Administration

to gain a wide range of CIC awards from Britain, including:

International Certificates and Diplomas

Honours, Higher and Advanced Diplomas

BA (Business Administration) with various specialisations

Advanced Mastery of Business Administration (MBA)

CAMBRIDGE INTERNATIONAL COLLEGEInternational Headquarters: Heron House, Jersey JE3 7BY, Britain.

Tel: +44 (0)1534 485485 or 485052 Fax: +44 (0)1534 485071Email: [email protected] Website: www.cambridgecollege.co.uk

Send today for a FREE copy of the printed and/orelectonic version of our Prospectus/Information book

Prospectus

Documents

Transcript of Prospectus