PROSPECTUS 2021 · 2021. 5. 5. · INTERSPORT PROSPECTUS 2021 1 Firstly, thank you for your...
Transcript of PROSPECTUS 2021 · 2021. 5. 5. · INTERSPORT PROSPECTUS 2021 1 Firstly, thank you for your...
INTERSPORT PROSPECTUS 2021 1
PROSPECTUS2021
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Welcome from the CEO 1
Our Vision 2
Our Philosophy 2
Our Promise 3
Our Values 5
INTERSPORT INTERNATIONAL CORPORATION - IIC
IIC – History 6
IIC – Global Business Model 7
IAU OVERVIEW
Our Concept, Our Differences and Our People 10
Company Structure 10
The Board 11
Member’s Product Selection Committees 11
Personnel 11
Current Footprint & Store Location 12
Store Layout and Execution 13
Mandatory elements when converting to INTERSPORT 13
INTERSPORT BENEFITS
Trading Terms 14
Global Brand Partners 15
Local Brand Partners 15
Marketing Support 15
Website and E-Commerce 16
Campaign Support 17
Welcome Pack 18
Head Office Support 19
IIC Support 19
Exclusive Products 19
Exclusive Brands 20
Marketing Guidelines 21
Go to Market Conferences 22
Group Data 22
Retail Express 22
Franchise Connect 22
Store Concept 22
Staff training 23
Community Engagement Subsidy 23
Various Discounted Merchant Rates 23
STEPS TO JOINING INTERSPORT AUSTRALIA
10 Steps to Joining 25
CONTACT DETAILS
CONTENTS
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WELCOME FROM THE CEO
INTERSPORT PROSPECTUS 2021 1
Firstly, thank you for your interest in wanting to know more about joining INTERSPORT, one of the world’s leading sports retailers.Along with many of our members, I too have a long history in sports retail and there’s no denying that recent years has seen many changes and challenges in the traditional sports retailing model. As the new retail paradigm continues to evolve there will be even more changes and challenges ahead of us.
It is with that in mind that 7 years ago we identified this “once in a lifetime opportunity” with INTERSPORT and moved quickly to secure the Australian licence.
Globally, INTERSPORT International Corporation (IIC) grew from grass roots, amalgamating independent sports buying groups firstly in Europe and now globally in 43 countries.
Fundamentally that grass roots DNA remains the core of the INTERSPORT business model which recognises and celebrates the importance of the individual’s local knowledge and sports specialist retail skills.
At the same time, we collectively, both at a local and global level, also benefit from the support and advantages that only a large international brand can provide.
With 36 stores rebadging and aligning to INTERSPORT on 1st July 2014, INTERSPORT Australia (IAU) now boasts in excess of 75 stores and is recognised as the leading predominantly regional retail brand in the Australian Sporting Goods Industry.
I invite you to view this prospectus as an opportunity and as a starting point to know a little bit more about INTERSPORT Australia. I personally look forward to hearing from you should you wish to begin the process to discuss in more detail the key business parameters associated with this unique, retailer focused, business model.
Kind Regards,
Kevin O’HanlonCEO
Online Industry Awards 2018
Finalist “Best In-store Initiative”2018 Australia Retail Association Awards
Finalist “Store Fit-out Of The Year”
INTERSPORT’s global vision is to become the world’s most dynamic, well-known and profitable sports retail brand.
“The Heart of Sport” is our mantra, what we live by internally and a direction to follow in everything we do. INTERSPORT was built store by store, neighbourhood by neighbourhood. Wherever the heart of sport is alive and beating, you will find us. Whether that’s physically in people’s neighbourhood or part of the latest sports communities online.
OUR PHILOSOPHY
OUR VISION
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Everyday our staff around Australia and the world make an effort to make this vision become reality. We stand for expert authority, multi-sports, sports authenticity and best price to quality ratio. We want to provide specialist advice and professional guidance whilst also offering our customers the best value and competence with all our services and products.
OUR PROMISE
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OUR VALUESWe have six internal values that align with the six cornerstones of our organisation and guide our behaviour. By staying true to these values, we stay true to THE HEART OF SPORT.
• QUALITY • SPORT FOCUS• CUSTOMER ORIENTATION• INSIGHT• PROFESSIONALISM• HEALTHY LIFESTYLE
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INTERSPORT INTERNATIONAL CORPORATION - IIC
IIC – HISTORY
In 1968, 10 successful national buying organisations came together with an ultimate goal in mind: to create an international sporting goods operation that gives customers the fullest benefits, confidence in retailers and complete product satisfaction. That first meeting in Paris gave life to INTERSPORT and a new world of sport retail intelligence began.
INTERSPORT has the worldwide leading position in the sporting goods retail market with over 5,500 stores across 43 countries. In 2012, INTERSPORT International purchased The Athlete’s Foot which means we have a combined coverage across 65 countries and a retail turnover in excess of €12 billion.
INTERSPORT is committed to providing customers with expert advice, outstanding service, and the best products made by the best brands. With a passion for sport, the local community and with our customers at the heart of everything we do, we are truly committed to being at The Heart of Sport.
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IIC – GLOBAL BUSINESS MODEL
INTERSPORT Australia enjoys a close working relationship with INTERSPORT International, grounded in the INTERSPORT brand values of honesty, trust and mutual respect. We are philosophically aligned with global in our growth and digital expansion.
Our CEO and Retail Product Manager attend INTERSPORT global conferences twice a year, usually held in Europe. This not only provides them with a full update on the direction of INTERSPORT globally, it also allows them the opportunity to visit other INTERSPORT stores and competitor retail stores throughout Europe. At these conferences they also have the opportunity to receive presentations and product demonstrations from the world’s best brands and are able to liaise with senior brand executives, IIC executives and representatives from other INTERSPORT countries, sharing best practice, ideas, trends, forecasts and product specifics.
Additionally, our Head Office staff based in Melbourne are in constant contact with INTERSPORT International Head Office staff based in Switzerland. We regularly receive marketing material, resources, support, direction, advice, clarification, reports, copies of presentations from executives and brands and much more from IIC, allowing INTERSPORT Australia to ‘punch above our weight’ in the domestic market.
KEY SUCCESSFACTORS OF INTERSPORT
+ 40 years of sportinggoods retail experience
Strong sportsretail brand
INTERSPORTretail concept
Internationalmarketing campaigns
House of Brands
Sportssponsoring
Exclusivebrands
Readiness formarket adaptation
Strong relationship withworld’s leading brands
Internationalnetwork
Beneficial termsand conditions
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INTERSPORT43 Countries
The Athlete’s Foot30 Countries
COMBINED | 57 Countries with 5,800 stores and over 12 billion euro retail sales
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Founding Countries
Other Countries
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IAU OVERVIEW
OUR CONCEPT, OUR DIFFERENCES AND OUR PEOPLE
The fundamental difference to our competitors, in this highly competitive and changing retail marketplace we now find ourselves, is based around one of the foundation principles of INTERSPORT globally. That being that we accept, acknowledge, welcome and celebrate the diversity of business models within our group and respect that the individual INTERSPORT business owner is a key success factor in our future growth and development plans.
COMPANY STRUCTURE
On the 1st July, 2014, 36 Independent Sports stores rebranded to become INTERSPORT Australia. With this number now being over 75 stores, our store network is made up of well-known local businesses, most with a longstanding history in their respective communities. By teaming with one of the largest sporting retailers in the world, we have combined the knowledge and expertise of our local staff with the strength and buying power of a global brand, to ensure that we are at THE HEART OF SPORT.
INTERSPORTAustralia
Board CEO & Head Office Staff
Product Committees
Members
Stores
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THE BOARD
The Board comprises a Chairman, up to 6 Directors and the CEO.
The Chairman and Directors must be Members/Store owners. Positions are open and elected each AGM.
MEMBER’S PRODUCT SELECTION COMMITTEES
A critical part of the buying structure and marketing implementation is to have input and feedback from members.
Members have the opportunity to nominate for product selection and marketing committees. These committees are set up to provide recommendations on range selections for future seasons as well as reviewing marketing programs.
Current committees:
• Footwear & Apparel
• Hardware
These committees preview ranges in the lead up to group buying conferences.
PERSONNEL
The success of the group relies heavily on the execution capabilities of the Head Office team located at 3 Tuck Street, Moorabbin VIC 3189, Melbourne. Our Head Office team have retail backgrounds within the sports industry together with complementary management skills in all key areas of business management and operations.
The positions are:
• CEO• General Manager• Marketing & eCommerce Manager
• Retail Operations Manager
• Retail Product Manager• Finance & Administration Manager• Marketing Coordinator• Digital Marketing & eCommerce Coordinator• Bookkeeper• Data Analyst• Customer Service & Office Administrator• Product Data Coordinator
“ Head office comprises a team of highly talented people working for the members to achieve the best outcome for their store. All members are encouraged to actively participate in range selections”
Terry Domney, INTERSPORT Warrnambool
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CURRENT FOOTPRINT & STORE LOCATION
Our stores are located in shopping centres, shopping outlets, shopping strips and as stand alone stores. As at October 2020, we have over 75 stores across every state in Australia.
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STORE LAYOUT AND EXECUTION
Brand consistency is critical to retail success, therefore INTERSPORT has developed a clear and consistent physical store layout and brand concept positioning, which we see as a key to connecting with the consumer of the future.
This design is new and fresh and focuses on creating category zones within each store to enhance the customer experience and provide INTERSPORT with a unique DNA which provides the opportunity for store staff to connect, engage and interact with the consumer.
Strategy:
• A uniform and sharp brand profile shall be ensured
• Attract customers with exciting and modern stores
• Focus on creating category zones in each store
INTERSPORT Australia also has a ‘Store Concept Guide’ available upon request for stores looking to do a major refit and achieve ‘Concept Store’ status.
MANDATORY ELEMENTS WHEN CONVERTING TO INTERSPORT
When converting to an INTERSPORT store, there are certain mandatory elements which must be met during the changeover process, to ensure consistency across the group and meet both local and international guidelines. These include:
• Store Fascia
• Counter Update
• INTERSPORT Category Signage
• INTERSPORT Uniforms
• Where practical, adopt the INTERSPORT colour pallet throughout your store
Store Fascia
Category Signage
Colour Pallet
Counter
Staff Uniforms
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INTERSPORT BENEFITS
TRADING TERMS
One of the key benefits of being a member of INTERSPORT is to provide beneficial terms for members from both Global and Local Strategic Brand Partners. INTERSPORT Australia currently has formal Trading Terms with over 50 Brand Partners ensuring purchasing benefits to all our members.
Our Management Team regularly review trading terms with both our Global and Local Strategic Brand Partners to ensure members receive not only relevant but competitive Trading Terms.
Being a leading sporting retailer globally ensures we are in a position to utilise the strengths of our international buying power.
“ The benefits of INTERSPORT for us are the obvious margin benefits, marketing, exclusives and specials, but also the fact we can offer so much more to our customers now”
Mark O’Donnell, INTERSPORT Mildura
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GLOBAL BRAND PARTNERS
Benefits of Global Strategic Brand partnerships include:
• Improved local trading terms and access to global deals
• Access to global INTERSPORT exclusive products and marketing campaigns
• Brand investment into INTERSPORT campaigns to drive profitable sell-thru
• Sharing best practice, information and the latest initiatives being used in collaboration between INTERSPORT and our Global Brand Partners
Some of our many Global Brand Partners include:
• Nike
• Adidas
• ASICS
• Puma
• New Balance
LOCAL BRAND PARTNERS
Benefits of Local Strategic Brand partnerships include:
• Improved local trading terms and local deals
• Brand investment into INTERSPORT campaigns to drive profitable sell-thru
• FOB ordering, allowing members to access big-ticket items at a reduced price through our 3PL network
Some of our many Local Brand Partners include:
• Champion
• GPI
• Gray-Nicolls
• JHT
• Johnson Health Tech
• PTP
• Sherrin
• Spalding
• Vuly
MARKETING SUPPORT
A brand encapsulates everything an organisation does. This is why building a strong INTERSPORT brand at every consumer touch point is critical to the success of the business.
It should be at the heart of our stores, our people and our day to day operations.
INTERSPORT has a long and proud brand history globally. We have a set of guidelines and we will draw on this experience to ensure we support any new stores as they transition to become an INTERSPORT store.
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WEBSITE AND E-COMMERCE
INTERSPORT Australia has a world-class website with e-commerce functionality following the latest global INTERSPORT guidelines, while localising elements to benefit members:
• Store-based fulfillment – as we don’t have a warehouse, we have a unique model of distribution which provides all stores the opportunity to be fulfillers. Please note that certain criteria needs to be met by each store in order to included in this program.
• Store landing pages – these provide individually store details such as opening hours, address, short blurb and contact information.
• Click & Collect - all fulfilling stores also have the ability to offer their local customer the option to Click & Collect the full website range (excluding bulky items not available in the local store).
• Stock in Store functionality – allows customers to see if a specific product is currently available in stores near them.
Store landing pages Stock in Store functionality
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CAMPAIGN SUPPORT
To leverage partnerships with key brand suppliers, exclusive marketing campaigns will be on offer throughout the year to support sell through. A suite of campaign tools are developed annually including ‘above the line’ traffic driving initiatives right through to ‘below the line’ tools such as catalogues, window displays and other in-store elements. Social media and digital assets are also made available for key campaigns. Campaigns are a mixture of nationally produced and globally funded campaigns, optimizing global product releases alongside national opportunities.
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WELCOME PACK
All new stores will receive a collection of products aimed to assist with your store re-branding and ultimately aide your transition to INTERSPORT. The ‘Welcome Pack’ is customisable so we will work with you to ensure what you get is what you need.
Some of the items that are available to new stores joining INTERSPORT include:
• Uniforms
• Category Signage
• Plastic Bags
• Hangers
• INTERSPORT Branded Products
• Business Cards
• Time in store from Head Office staff
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HEAD OFFICE SUPPORT
The INTERSPORT Head Office has been set up to provide ongoing support to our members. We are focused on creating a culture that will ensure that members are working together to achieve the best results for themselves as well as the wider group. Head Office is focused on fostering a strong network of likeminded retailers who can drive sales, learn from each other and continue to grow.
Head Office also provides support in the following areas:
• Nationally managed website and Online store
• Centrally managed online Members Hub, providing key tools and information from brands and Head Office
• Regular industry information updates
• EDM templates and support
• Customer service
• Social Media support
• Retail Express barcode uploads and support
• Email set up and support
IIC SUPPORT
The IIC team provide support across several layers of the business.
Globally there are key products and exclusive marketing campaigns that are negotiated with the brands on our behalf. These campaigns will be provided over and above the generic support from the brands which is widely available domestically.
We are fortunate to have access to tools and guidelines via the global business that can provide you with advice and suggestions with regards to store layouts, fit outs, fixtures and systems.
EXCLUSIVE PRODUCTS
Through our Global Strategic Brand Partners we are able to access exclusive products which include footwear, football, apparel and accessory options in a range of models and colours. These include products from brands such as adidas, Asics, New Balance, Nike and PUMA.
These styles not only differentiate INTERSPORT stores from the competition, they can also offer additional margin when engineered for a volume program. Additionally, INTERSPORT Australia has access to exclusive marketing content which we receive from these partners courtesy of our international relationships.
We are also continuously working with our local partners to develop exclusive product and INTERSPORT branded products for sale, community events and promotions.
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EXCLUSIVE BRANDS
INTERSPORT Australia has access to the INTERSPORT Global suite of Exclusive Brands including McKINLEY, Pro-Touch & Energetics.
Currently in Australia we are ranging McKINLEY Footwear, Apparel & Accessories. This brand has over 30 years of heritage and stands for functional outdoor products, allowing the consumer to explore nature and experience the great outdoors. Whilst we are slowly growing our McKinley range each season, you can learn more about the brand and view the entire range by visiting www.mckinley.eu
These ranges offer members very competitive margins and are exclusive to INTERSPORT stores.
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MARKETING GUIDELINES
A strong brand needs a strong, distinctive and consistent corporate design. A set of International marketing guidelines have been developed to illustrate how the brand and the company is presented in each marketplace. These guides include information on how the logo must be treated, brand colours, tone of voice and image and video styles.
Adhering to these guidelines will ensure a clear and distinct visual identity that will create a clear point of difference to our competitors.
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Brand Visual Guidelines
Brand Logo
The brand logo is comprised of the INTERSPORT mark and logotype with THE HEART OF SPORT brand claim. A full brand logo package including .eps, .ai, .png and .svg banner mark files in CMYK, RGB and Pantone colours is included in the accompanying Sharefolder packageof brand assets.
Colour
Use the colour brand logo first in any application where it is legible and allows for colour.
Black
Use in monocolour applications where the colour version is not available.
Reverse
This can be used in applications where a flat colour is required for contrast, for example over photography.
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Brand Hierarchy
This is a hierarchy of our brand assets including brand logos, fonts, colours and the brand mark.
FF DIN PRO
Helvetica
Key Brand Asset
This is the new INTERSPORT brand logo and is the only brand logo that should be used (except white and black) versions.
Brand Logo
Primary Brand Assets
These are important and recognisable elements of our brand identity.
Primary Brand Font
Secondary Brand FontSecondary Brand Colour Palette
Primary Brand Colour Palette
Secondary Brand Assets
These are supporting secondary brand assets and should only be used occasionally to reinforce the brand identity.
Brand Mark
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4:5 Instagram Organic Posts In Feed
Here are some 4:5 Instagram in feed post examples showing the grid system with overlays of INTERSPORT Red and Blue.
The system can be adapted for various uses such as promotions, brand logo placement, price tickets or special brand promotions.
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“ The difference between INTERSPORT and other groups, apart from its sheer size, is the personal approach from retail minded executives and staff. This combined with their knowledge and experience provides superior buying power and marketing acumen across the globe”
Damian De Grandi, INTERSPORT De Grandi
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GO TO MARKET CONFERENCES
Twice a year INTERSPORT Australia organises Go to Market conferences in Melbourne which provide Members a ‘One-Stop-Shop’ for seasonal updates from brands, Head Office presentations including an update from our Global Conference, exclusive pricing and offers, ability to touch and feel samples, place orders, information on INTERSPORT Ranges, Frame Deals and more.
GROUP DATA
Stores representing over 85% of INTERSPORT turnover share daily sales data. This enables the weekly, monthly, quarterly and seasonal sharing of group data to all members. This enables better group ranging decisions in consultation with Product Committees.
RETAIL EXPRESS
The majority of INTERSPORT stores now use Retail Express point of sale system in store. The main benefits of using Retail Express:
• INTERSPORT head office supplies brand product uploads for over 100 brands (incl. Nike, Asics, Adidas) saving significant time and cost for our members
• Product uploads enables quick turn-around from product delivery to being floor ready to sell
• Product uploads align product information that link to website for eCommerce fulfillment and Stock in Store functionality.
• User-friendly front-end point of sale
FRANCHISE CONNECT
Franchise Connect is a program connected to Retail Express which aggregates sales data at a group level. This group level data is shared with members, product committees and brands to enable better buying decisions in the aim to deliver improved finished margins.
STORE CONCEPT
INTERSPORT Australia’s Store Concept began rolling out in 2016 with now over 20 stores having completed stores to full concept status. Concept stores have varied from brand new stores to adapting existing stores. INTERSPORT works with a local design, fixture and fitting company who will work one on one with you to design your store to your desired level and budget.
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STAFF TRAINING
INTERSPORT Australia recently teamed up with an industry leading Visual Merchandising consultant to develop a bespoke Visual Merchandising Training Manual and supported by training videos. A Footwear Fitting and Customer Service training manual with supporting videos have also been completed. When utilised together these tools provide our Members a fantastic Staff Training module for both new and existing staff. These tools are custom made for INTERSPORT Australia and will greatly increase the knowledge of our staff around the country, adding to our consistency across the group and delivering an uplift in sales.
COMMUNITY ENGAGEMENT SUBSIDY
INTERSPORT has always had a focus on our local communities as we strive to become a fundamental part of our local areas. To assist with this, we offer all our members subsidies to promote their business via Local Community Engagement.
VARIOUS DISCOUNTED MERCHANT RATES
We work closely with various 3rd parties and the ARA to offer discounted group rates to our members. This includes rate for “buy now, pay later” solutions and also Shop for Shops for discounted shop fittings. We also work with our suppliers to get bulk rates in areas such as insurance and printing.
“ Joining one of the biggest sports retail groups in the world, and currently the most respected independent group in Australia, gives us significant advantages. We also have an excellent management team forever focused on improving our sales and profitability. The future looks bright”
Mark Hanlon, INTERSPORT Port Pirie and Port Augusta
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1. Evaluation Information Submitted to Head Office
If successful:
2. Discussion with our CEO, Kevin O’Hanlon
3. Confidentiality Agreement to be signed
4. Due Diligence and Financial Evaluation
5. Nearest INTERSPORT store notified
6. Board Members Pre-Approval
7. Members Vote
8. Confirm Commencement Date
9. Confirmation of Successful Application
10. Documentation to be completed and Franchise Fee payable
STEPS TO JOINING INTERSPORT AUSTRALIA
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CONTACT DETAILS
Once again, thank you for your interest in INTERSPORT Australia. We hope this Prospectus has been informative and answered many of your questions, however if you’d like to know more please contact our Head Office at any time.
[email protected] 8560 4677
INTERSPORT Australia3 Tuck Street, Moorabbin VIC 3189
www.intersport.com.au
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