Neta IrwinIndependent Consultant

Executive National Vice President

THE TESTIMONIAL WHICH WE ARE ABOUT TO PRESENT ARE BEING PROVIDED FOR

ILLUSTRATIVE PURPOSES ONLY. ACTUAL RESULTS WILL VARY DEPENDING UPON INDIVIDUAL

EFFORT, TIME AND RESOURCES. THESE EXAMPLES DO NOT REPRESENT INCOME

PROJECTIONS. THERE ARE NO GUARANTEES REGARDING INCOME, AND THE SUCCESS OR

FAILURE OF EACH INDEPENDENT CONSULTANT, LIKE ANY OTHER BUSINESS, DEPENDS UPON

EACH INDEPENDENT CONSULTANT'S OWN SKILLS AND PERSONAL EFFORT. THE RESULTS

DISCUSSED HERE TODAY REFLECT THE RESULTS OF THE PARTICULAR INDEPENDENT

CONSULTANT. THESE RESULTS ARE ANECDOTAL ONLY, AND ARE ATYPICAL.

THERE ARE NO GUARANTEES REGARDING INCOME, AND THE SUCCESS OR FAILURE OF EACH INDEPENDENT CONSULTANT, LIKE ANY OTHER

BUSINESS, DEPENDS ON EACH INDEPENDENT CONSULTANT’S OWN SKILLS AND PERSONAL EFFORT. YOU SHOULD NOT RELY ON THE RESULTS

OF OTHER CONSULTANTS AS AN INDICATION OF WHAT YOU SHOULD EXPECT TO EARN. ARBONNE IS A PRODUCT-DRIVEN COMPANY THAT

STRONGLY ENCOURAGES CONSUMERS TO USE ITS PRODUCTS BEFORE ATTEMPTING TO BUILD A BUSINESS.

prospecting for Clients,

Consultants & Business Partners

where do you

want your

Arbonne

business to go?

who are my

prospects?

prospecting for Clients,

Consultants & Business Partners

importance of creating a Prospecting List

where and how to talk to people

importance of asking questions

importance of listening to answers and not

getting discouraged by no

prospecting for Clients,

Consultants & Business Partners

communicating effectively

generating business partners

following up

prospecting businesses

prospecting for Clients,

Consultants & Business Partners

one of the most important steps in

creating success with Arbonne

friends

family

anyone you come into contact with

give everyone an equal opportunity

100 people you know

Rotary Club

Chamber of Commerce

PTA

where to talk to people

networking groups

children’s school

what are your likes and interests?

get involved with your community

parties

where to talk to people

build rapport

express a genuine interest in your prospects

mirror your prospects

how to talk to people

ask them questions about

themselves

what do you do for a living?

where do you live?

tell me about your dreams

importance of asking questions

Have you ever thought about owning

your own business, or being your own

boss?

If you could design the perfect career

what would it look like?

What have you always wanted to do,

but you didn’t have the time nor the

money to do?

?

?

?

importance of asking questions

tell your “I” story

share the Arbonne story

What is your favorite Arbonne product?

How did you hear about Arbonne?

How were you introduced to Arbonne?

Has the Arbonne opportunity helped me

achieve something I wasn’t able to do before?

What was the deciding factor?

create your “I” story

“I joined Arbonne because…”

“before I joined Arbonne…”

“what I love most about Arbonne is…”

“the reason I am excited about

Arbonne is…”

focus on the emotion and passion of

your story

create your “I” story

adapt to your prospect’s personality and lifestyle

tell your prospect why you think they would be

wonderful in this business

we attract that which we are

connecting with your prospects

stop, sit back, listen to their

answer

they will tell you what they

want and what they need

opportunity to overcome

any objections

being a good listener takes

lots of practice

importance of listening

always tie back or restate

the person’s objection

EXAMPLE:

“I know, Susan, how concerned

you are about the selling aspect

of our business.”

EXAMPLE:

“But Susan remember, selling is

really just helping people get

what they want and need.”

overcoming “no”

we have two ears and one

mouth so we can listen more

than we talk

understand where the “no” is

coming from

help your prospect move

through their fear

get the “no’s” out of the way,

so we can get to the “YES”

overcoming “no”

don’t buy into

the obstacles

obstacles are just

excuses based on fear

help them get

through the fear,

and past the “no’s”

overcoming “no”

effective and

simple

be consistent

present the

business on an

ongoing basis

Communicating effectively

business aids

three levels of involvement with Arbonne

be a Client1.- get a personal consultant to help you

with all of your Arbonne needs

be a Consultant2.

- get products at a discount

- sell products to family and friends

to earn extra income

be a Business Builder3.

- you get to determine your

own income

three ways to win

determine the exact level of involvement your prospect is

considering

determine how much time you will spend with each person

spend most of your time with those interested in becoming

business builders

three ways to win

6-10 presentations in your first month

5 people attend each presentation

you meet 30-50 people in your first

month

1 out of 10 become interested

in the business

stay focused and persistent until you

find your support

finding business partners

coach your host prior to

their presentation

educate them about the

products

give them samples of

the products

host packet

let your host know that you

will send the invitations

prospecting your hosts

use the 24-to-48 hour rule

follow up with your prospects

within 24-to-48 hours after

talking with them

follow up will dramaticallyincrease your success results

people expect follow up

importance of follow up

build rapport and relationships1.

Arbonne is a person-to-person business

people buy from people because…

- they know them

- they like them

- they trust them

guarantee 100% satisfaction2.

reasons to follow up

schedule future

presentations

3.

ask for 3-5 names

ask for referrals4.

offer incentives

reasons to follow up

confirm prescheduled dates5.

confirm the time of the presentation

confirm their order

coach them

reasons to follow up

thank them for their order

see if there are additional products

they might want to purchase

following up is a vital key to the

success of your Arbonne business

reasons to follow up

time-consuming task

not all businesses are

approved to sell

Arbonne products

prospecting businesses

you CANNOT prospect:

department stores

health food stores

beauty supply stores

carts in malls

supermarkets

swap meets

drug stores

flea markets

prospecting businesses

you CAN prospect:

appointment-only

businesses

doctor’s offices

OB-GYN

massage therapists

tanning salons

bridal boutiques

cosmetology schools

dermatologist day spas and salons

plastic surgeons modeling agencies

prospecting businesses

be prepared

be a product of the product

have a professionalappearance

prospecting businesses

create a prospecting list of 100 names

where and how to talk to people

importance of asking questions

importance of listening to the answers and not

getting discouraged by the “no’s”

summary

importance of communicating effectively

how to generate your business partners

importance of following up and following through

how to prospect businesses

summary

always have a positive attitude

be confident in yourself

understand how to prospect

make a conscious effort to reachout to people

your Arbonne business will grow!

your dreams will come true!

stay positive and confident

prospecting is the heart of your Arbonne business

a lot of patience

a lot of practice

fun

rewarding

+

=

you will build a

very successful

Arbonne business!

thank you

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