ProSo� Retail FootprintBradford Exchange

Marrio�

Sports Endeavors

Starbucks

DealerTrack

JCrews

Aritzia

Tory Burch

Tessco

Sony Canada

Marathon Petroleum

Staples

Nike

Discount Tire

Wyndham

ProSo� enables business agility in Retail

Top Challenges

Cross Channel Order Management

Highlights

Why ProSo� for Retail?

Solu�ons for Mobile Enabled Retail

Deliver an enriched shopping experience: Increase brand equity, improve

customerloyalty, and boost pro�s.

Build opera�ons: increase produc�vity, and streamline processes

Create merchandising and supply networks: Share informa�on and synchronize ac�vi�es.

ProSo�'s solu�ons for Retail are powered by exper�se gained from years of client

engagements, and we are transforming the way retailing work one process at a �me

ProSo�'s Retail SME's, together with industry best prac�ces and frameworks

help Retailer's thrive in the fast-paced global economy and we help them to:

ProSo� helps retailers to op�mize business processes across the organiza�on, gain

visibility into informa�on for automated decision making, along with providing

solu�ons to support changing business needs.

Retailer are looking to integrate their business strategy, automate business processes, reduce infrastructure costs

with flexible scalable solu�ons that enable them to make intelligent decisions, that drive greater agility and be�er

business outcomes. To remain compe��ve, retailers today need to:

Deliver an enriched shopping experience; increase brand equity; improve customer loyalty and boost profits.

U nify the out of store and in-store shopping experience to op�mize inventory.

I mproved customer sa�sfac�on and smarter decision making through targeted promo�ons.

I ncreased efficiencies and reduced costs through process op�miza�on.

The Cross-channel order management solu�on from ProSo� creates a single system of records across the enterprise

while helping to provide shoppers and sales associates visibility into cross-channel inventory posi�ons.

Enable increased sales and op�mize inventory u�liza�on.

H elps improve customer sa�sfac�on with cross-channel inventory availability.

S treamline complex order, fulfillment and return process.

F acilitates inventory op�miza�on across the enterprise an extended supply networks.

Technology Group, Inc

SAP Technology Leveraged

SAP EWMSAP Transporta�on ManagementSAP HANA

SAP IS Retail Point-of-sale data management (POSDM) SAP Promo�on Management for

Enhancing Mobile Experience The comprehensive mobile retail solu�on leverages SMS, mobile web; mobile device features to unify the store

experience engage the customer and improve produc�vity and profitability.

Highlights

Call Center Solu�on for Retail Solu�on focused on simplifying your call center opera�ons with pre-built Business rules and Process Management assets.

Built on top of SOA Framework and other industry best prac�ces that automate your call centers, reduce breaks,

improve customer service and op�mize your costs

RetailMobile

Solu�onsUnify the out-of-store and in-store shopping experience.

Increase conversion rates, basket size and customer sa�sfac�on.

Leverage data to improve associate produc�vity and customer shopping experience.

Engage the customer in all aspects, from awareness, through purchase and support.

Efficient Promo�on planning and Execu�on Solu�on to enables retailers to op�mize promo�on performance maximize efficiencies across inventory,

improve customer service and more easily deliver the right promo�onal offer to the right customer at the right �me.

Highlights

.

A�ract and retain customers with a superior personalized service experience.

Route calls based on rules & business process that makes sense for your business; Na�ve support for ad-hoc processes.

Improve employee produc�vity and reduced manual interven�ons.

Grow high-value services and analyze low value using analy�cs.

Highlights

Move beyond ad hoc promo�onal prac�ces to an automated process that integrates informa�on.

Improve customer loyalty by providing individual offers in real �me.

Empowering retailers to create or update promo�ons in real �me.

Automate promo�on decisions to increase revenue and reduce cost

ProSo� Technology Group, Inc.2001 Bu�erfield Rd, Suite 305, Downers Grove, IL, 60515

Phone:630-725-1800 Fax : 630-729-9637

Email: sap@proso�group.com | www.proso�group.com