Prosci Webinar Top Trends in Change Management presented by Being Human 190416

© Prosci Inc. All rights reserved.

Prosci Best Practices in Change Management, 2016 Edition

Trends in Change Management

®

1


Prosci Research Foundation

9 studies

17 years

4500 participants

What works? What doesn’t?

What to do differently?

0

500

1000

102

1120

1998 2015

Participants

2

®

© Prosci Inc. All rights reserved. 3

Culture 2015 Global awareness

Complementary roles Change Agent Networks

Ver<cal industry customiza<on Jus<fying CM 2013

Job roles and loca<ons 2011 Advice for new prac<<oners

Complex change Aligning CM with other disciplines Measurement and metrics 2009

Integra<ng CM and PM Readiness

Trends in CM Reinforcement and sustainment 2007

Satura<on and porNolio management Organiza<onal change capability 2005

Team member aPributes Resources and budgets 2003

Resistance management 2000 Manager Role

Greatest contributors 1998 Biggest obstacles

Methodology Sponsorship

Communica<ons Training

1998 2000 2003 2005 2007 2009 2011 2013 2015

Building the body of knowledge on change management Evolution of Prosci Research

New topic area Major focus Minor focus

Key


THE LARGEST BODY OF RESEARCH IN THE FIELD OF CHANGE MANAGEMENT

TRY A TWO-WEEK FREE TRIAL OF eBEST PRACTICES

Prosci’s comprehensive research allows you to align your change management efforts with industry best practices, optimizing your approach to achieve results. Leverage lessons learned from thousands of change and project leaders.

Access best practices and benchmark data from anywhere through the Prosci eBest Practices. Continually updated, this app contains all of Prosci’s most current and relevant research. Browse all topics to sharpen your change management skills or use the Prosci eBest Practices to find answers to your current questions.


What to expect in Prosci’s new 2016

benchmarking report:

New Structure –  Organization –  Intro pages

New Topics –  Culture –  Industry –  Change Agent

Networks …much more…


Organization:

Part Two: Change Management Application

Chapter 4: Motivation and Justification

Motivation Drivers that caused change management to be applied on the project

Par

t

Cha

pter

Sec

tion

Find

ing

6


Report Parts: PART ONE: Current State of Change Management

PART TWO: Change Management Application

PART THREE: Roles in Change Management

PART FOUR: Adapting and Aligning Change Management

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Top

5-year Trends


Trends: 5-year Discipline

9

1 Integration with PM

2 Continued maturation

3 Internal capabilities/ core competency

4 Recognized/accepted as a discipline

5 Executive engagement

6 General awareness of need and value

What are the top three trends, in the discipline of change management, that

you see developing over the next five years?



10







Nov 2015: Contributed chapter to leading PM text book

Prosci Unified Value Proposition

http://blog.prosci.com/integrating-change-management-with-project-management



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1.  Increased use of a structured methodology

2.  Increased use of tools

3.  Increase in the general use of CM



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Agility Capacity Internal teams Internal roles Internal skillset Integration CMOs



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International scale Career paths

Networks

Step 1

Prosci Advanced Certification Tracks

[email protected]



17







Awareness Development Engagement

Those who cannot effectively lead change

efforts and actively sponsor change need not apply.



18







Nice to have Must have ü

û


Top

2-year Trends


Trends: 2-year Internal

20

1 Awareness of need

2 More resources/positions


4 Establishment of CMOs

5 Broader application

6 Use of methodology/structure

7 Leadership support

8 Demand for training

Within your organization what

three trends in change management have you seen over the last two years?



21

1 Awareness of need








48%

62% 70%

81%

0%

100%

Poor Fair Good Excellent

14%

32%

52%

71%

0%

100%


15% 42%

76%

94%

0%

100%

Poor Fair Good Excellent 0%

100%


Met or exceeded objectives On schedule On budget

Change Management Effectiveness



23

1 Awareness of need








H E L L O my JOB is

Change Manager Change Lead

Manager PMO, who expands project delivery into Business Transformation

Delivery including a CMO Head of Sustainable Change

Change Management Consultant Change Management Specialist

Principal Advisor - Change and Innovation Change Management Lead

Organisational Change Manager Project Manager, Information Systems

General Manager Organisation Change Business Transformation & Enablement

Manager



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1 Awareness of need








71% 77%

2013 2015

Did integrate

Did not integrate

Excellent

Good Fair

Poor Integration impacted CM effectiveness

Integration of PM and CM on the rise



26

1 Awareness of need








When creating a CMO, answer the following questions:

Where should it live?

What should it do?

How should it look?

*Prosci ECM Suite https://www.prosci.com/enterprise-solutions/enterprise-change-management-capability



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1 Awareness of need








Broader application included:

q  Involving a larger number of employees

q  Broadening definitions of stakeholders

q  Using performance appraisals

q  Using CM for changes that are not formal projects

q  Gamify-ing

q  Using CM to facilitate business engagement



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1 Awareness of need








Used methodology

Did not use

Excellent

Good Fair

Poor Use of methodology mattered

11%

15%

23%

51%

0% 20% 40% 60%

Consultant provided

Internal

Combo/hybrid

Provider/thought-leader

Methodology used



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1 Awareness of need










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1 Awareness of need








74% Had attended certification

86% Would recommend certification

Value of certification Structured approach gained

Build skills and credentials

Acquire common and universal tools

More likely to achieve desired outcomes


Trends Conclusion

31

1 Awareness of need














5-year

2-year


Prosci Best Practices in Change Management, 2016 Edition

Available now!

®

www.beinghuman.com | [email protected]| +61 2 9810 6264

Prosci Webinar Top Trends in Change Management presented by Being Human 190416

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Transcript of Prosci Webinar Top Trends in Change Management presented by Being Human 190416