Promoting European Higher Education Mark Rogerson Brussels, 24 th & 25 th January, 2008 Santander...
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Transcript of Promoting European Higher Education Mark Rogerson Brussels, 24 th & 25 th January, 2008 Santander...
Promoting EuropeanHigher Education
Mark Rogerson
Brussels, 24th & 25th January, 2008
Santander Group Liaison Officers’ MeetingTarragona, 10th October 2008
Global Promotion Project
• Higher Education a growing market
• Need to change perceptions of European Higher Education
• A common approach in a global market
Global Promotion Project
• Rising number of internationally mobile students- 1.8 million in 2001, 2.5 million in 2004. 7.2 million in 2025
• Research shows potential for Europe to increase its market (EURODATA)
• Need to boost interaction between European universities and partners in rest of world
A GROWING MARKET
Global Promotion Project
• “Perceptions of European HE in Third Countries” Study
• Europe in general is too little-known as a study destination among third-country students
• Too “traditional”
• US is widely regarded as offering the “best quality” education, although Europe also scores highly
PERCEPTIONS OF EUROPEAN HE
Global Promotion Project
Asian students ranked the US above Europe in:
• Quality of facilities • Quality of education • Most “prestigious” universities • Reputation of degrees • Chances of getting a job and staying on after
graduation • Work opportunities during studies
PERCEPTIONS OF EUROPEAN HE
Global Promotion Project
Key strengths of European HE
• Quality of education
• Traditional and innovative
• Internationally compatible degrees (Bologna)
PERCEPTIONS OF EUROPEAN HE
Global Promotion Project
• Creation of a clear European identity
• Build upon perceived strengths and correct misperceptions
• European “umbrella” brand, based on elements common to all European countries but allowing for tailor-made campaigns
A COMMON APPROACH
Global Promotion Project
NOT
• Duplicating national promotion efforts (“Study in Europe” is a “window” onto European HE)
• Promoting individual HEIs or courses
A COMMON APPROACH
Global Promotion Project
• European “brand” and website• Innovative services for international study• Improve HE marketing techniques in
Europe• Events to promote European HE• Media campaign and information materials
FIVE KEY ELEMENTS
Global Promotion Project
• Overall objectives: make European HE more easily accessible, raise profile and visibility across the world; contribute to European competitiveness and promotion of international understanding.
• Specific objectives: improved information on advantaged of studying in Europe; enhanced capacity of European HE to promote itself .
GPP - OBJECTIVES
Communicationstool-kit
• An on-line manual• Designed to give guidance and instruction
on how to communicate • Tools for hands-on use and advice on
communications and marketing best-practice
• Intended as a source of information on technique, and not on policy
Tool-kit contents
• Effective marketing and branding techniques
• Guidance on the use of the logo • Developing a promotional campaign• Making best use of HE Fairs
Tool-kit contents
Effective marketing and branding techniques
Marketing techniques
• The seven P’s
Marketing techniques
• Product• Price• Promotion• Place• Presentation• Positioning• People
Marketing techniques
• Product
Marketing techniques
• ProductEducation is not a manufactured product, like soap-powder. But it is a service chosen in a market-place by consumers (= students) who are making informed choices.
Marketing techniques
• Price
Marketing techniques
• PriceIf you charge fees to overseas students, be open to the possibility that your current pricing structure is not ideal for the current market.
Marketing techniques
• Promotion
Marketing techniques
• PromotionWhatever method of marketing and sales you're using today will, sooner or later, stop working.
Marketing techniques
• Place
Marketing techniques
• PlaceDevelop the habit of reviewing and reflecting on the location where the potential student first encounters your institution.
Marketing techniques
• Presentation
Marketing techniques
• PresentationPeople form their first impression about you within the first 30 seconds. Small improvements in the presentation can lead to completely different reactions.
Marketing techniques
• Positioning
Marketing techniques
• PositioningIf you could create the ideal impression in the minds of potential students, what would it be? What changes do you need to make in order to be seen as their best choice?
Marketing techniques
• People
Marketing techniques
• PeopleYour ability to select, recruit, hire and retain the proper people, with the skills and abilities to do the job you need to have done, is more important than everything else.
Tool-kit contents
• Q & A • Advice on participating in HE fairs• Key messages on EHE for students,
academic institutions, parents and the general public
Tool-kit contents
• Guidelines on using Agents• How to build a database of contacts• Guidance on handling the press and media• Press releases• Key contact points• Using the Internet
Tool-kit contents
• Using the Internet– The Internet audience– Writing for the web– Advertising on the web– Blogging and PR– Social networking sites
Global promotion project
www.study-in-europe.org
ec.europa.eu/education/programmes/mundus/doc/toolkit_en.pdf