Promoting Academic Success: Online Tutoring at Seton Hall

Monica BurnetteMay 2015

The 8-Step Process for Leading Change

Source: Kotter (2012), http://www.kotterinternational.com/the-8-step-process-for-leading-change/

College Completion as a National Priority

Photo Credit: Pete Souza, White Househttps://www.whitehouse.gov/photos-and-video/2014-photos#may

"Over a third of America's college students and over half of our minority students don't earn a degree, even after six years. So we don't just need to open the doors of college to more Americans; we need to make sure they stick with it through graduation. That is critical."

President Barack Obama Speech at University of Texas, Austin

August 9, 2010

Why is College Completion Important?

U.S. Department of Education (2011)http://www.ed.gov/news/speeches/meeting-president-obamas-2020-college-completion-goal

How Does the United States Measure Up?

How Does Seton Hall Measure Up?

National Center for Education Statistics (2015)https://nces.ed.gov/collegenavigator/?q=seton+hall&s=all&id=186584

Can Tutoring Affect College Completion?

Student Tutor

● increase meta-cognitive skills & cognitive processing (Hartman, 1990)● enhance conceptual understanding (Annis, 1983)● active learning and participation (Benware & Deci, 1984)● lower anxiety and greater college engagement (Kohler & Greenwood, 1990)● self-efficacy and motivated learning (Schunk, 1987)● mentor/mentee relationships assist college adjustment (Topping, 1996)

Dual benefits of tutoring

Creating a Shared Vision: Who Benefits from Additional Academic Support?

Students Better academic performance increases the likelihood of college completion

Faculty Especially in large courses, supplemental support is beneficial

Administration Higher college completion rates increase the prestige of the institution

External Stakeholders Higher college completion rates increase the prestige of the institution; increases number of alumni

● Free Tutoring o Drop-in or appointment basedo Tutors include peer tutors, graduate and teaching

assistants, faculty memberso Study sessions during midterms and finals

SHU: Current Tutoring Offerings

● Space restrictions ● Tutoring is only offered during business hours (Monday-

Friday from 9am-5pm)o Less accommodations for commuter and non-

traditional students due to limited hours● Lack of tutors for subject demand● Limited budget to hire tutors

SHU: Current Tutoring Limitations

What Other Resources are Available to Promote

Academic Success?

Is Online Tutoring a Viable Option?

College Students Use Technology Frequently

Current Uses of Classroom Technology

Source: EdTech (2015) http://elearninginfographics.com/educational-technology-in-the-college-classroom-infographic/

Benefits of Technology in the Classroom

Kvavik (2004) EDUCAUSE Center for Analysis and Research and University of Minnesota, Twin Citieshttp://www.educause.edu/research-and-publications/books/educating-net-generation/convenience-communications-and-control-how-students-use-technologyN= 4,374

What is Online or E-Tutoring?

“...teaching, support, management and assessment of students… involving a significant use of online technologies”

- University of Warwick, 2012

Online Tutoring meets ISTE Standards

#2 “Digital age learning culture”#4 “Systemic improvement”#5 “Digital citizenship”

ISTE Standards (2015)http://www.iste.org/standards/iste-standards/standards-for-administrators

Online Tutoring as Means of Transformation

Disruption Innovation Theory“ ...extends its benefits to people who, for one reason or another, are unable to consume the original product, so-called non-consumers...”

- Christensen & Horn (2008)

Online tutoring can increase access to commuter and non-traditional students that may

not able to utilize drop-in tutoring.

Benefits of Online Tutoring

McPherson & Nunes (2004)● Increase access and

convenience● Increase availability of tutors● Expand existing resources● Professional development

opportunity for tutors● Develop new learning styles

Photo source: England.edu (2015) http://www.england.edu/student-life/student-tutoring-services/

Requirements of Successful Online Tutoring

Berta & Huber (2009)● Easy to use● Easy to access● Highly trained tutors● Assessment and accountability

Next Steps

● Review existing technologies● Research and collect data

o Survey or focus group to gauge student interesto Choose online tutoring platform

● Pilot online tutoring in selected course● Gather and analyze results

o What are the findings?o If successful, how can we involve the community?

ReferencesAnnis, L. F. (1983). The processes and effects of peer tutoring. Human Learning: Journal of Practical Research & Applications.

Benware, C. A., & Deci, E. L. (1984). Quality of learning with an active versus passive motivational set. American Educational Research Journal, 21(4), 755-765.

Berta, M., & Huber, J. (2009, October 9). Strengthening student success by implementing an online tutoring program. Retrieved from http://www.3cmediasolutions.org/Accordent/CCCCO/rpgroup/10092009-10AM-08/index.htm#

Christensen, C. M., & Horn, M. B. (2008, May 05). How do we transform our schools? Education Next. Retrieved from http://educationnext.org/how-do-we-transform-our-schools/

EdTech. (2014, May 02). Educational technology in the college classroom infographic - e-Learning Infographics. Retrieved from http://elearninginfographics.com/educational-technology-in-the-college-classroom-infographic/

Educause. (n.d.). Convenience, communications, and control: How students use technology. Retrieved May 29, 2015, from http://www.educause.edu/research-and-publications/books/educating-net-generation/convenience-communications-and-control-how-students-use-technology

England.edu. Student tutoring services. (n.d.). Retrieved May 29, 2015, from http://www.england.edu/student-life/student-tutoring-services/

Hartman, H. J. (1990). Factors affecting the tutoring process. Journal of Developmental Education, 14(2), 2.

ISTE. (n.d.). ISTE standards for administrators. Retrieved May 29, 2015, from http://www.iste.org/standards/iste-standards/standards-for-administrators

ReferencesKohler, F. W., & Greenwood, C. R. (1990). Effects of collateral peer supportive behaviors within the classwide peer tutoring program. Journal of Applied Behavior Analysis, 23(3), 307-322.

Kotter, J. (n.d.). The 8-Step process for leading change. Kotter International. Retrieved May 29, 2015, from http://www.kotterinternational.com/the-8-step-process-for-leading-change/

McPherson, M. A., & Nunes, J. M. B. (2004). The role of tutors as an integral part of online learning support. European Journal of Open and Distance Learning.

National Institute of Education Statistics (n.d.) College navigator, Seton Hall University. Retrieved from https://nces.ed.gov/collegenavigator/?q=seton+hall&s=all&id=186584

Obama, B. (2010, August 9). Remarks by the President on higher education and the economy at the University of Texas at Austin. Retrieved May 29, 2015, from https://www.whitehouse.gov/the-press-office/2010/08/09/remarks-president-higher-education-and-economy-university-texas-austin

OECD. (2013). Education at a glance 2013. Highlights from Education at a Glance. doi:10.1787/eag_highlights-2013-en

Pew Institute. (2011, July 18). College students and technology. Retrieved from http://www.pewinternet.org/2011/07/19/college-students-and-technology/

Schunk, D. H. (1987). Peer models and children’s behavioral change. Review of educational research, 57(2), 149-174.

Topping, K. J. (1996). The effectiveness of peer tutoring in further and higher education: A typology and review of the literature. Higher education, 32(3), 321-345.

References

University of Warwick Learning and Development Centre. (2012, September). Retrieved from http://www2.warwick.ac.uk/services/ldc/resource/eguides/etutoring/

U.S. Department of Education. (2011, July). Meeting President Obama's 2020 college completion goal. Retrieved from http://www.ed.gov/news/speeches/meeting-president-obamas-2020-college-completion-goal