Project Report on Indian Railway Mis
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Transcript of Project Report on Indian Railway Mis
“MIS FOR CIVIL ENGINEERING IN INDIAN RAILWAY”
PROJECT REPORT SUBMITTED TOWARDS PARTIAL FULFILLMENT OF POST GRADUATE DIPLOMA IN
BUSINESS MANAGEMENT
(Approved by AICTE, Govt. of India)(Equivalent to MBA)
ACADEMIC SESSION2007-09
Under the Guidance of: Submitted By: Miss Anegha Shukre Faculty of MIS IMS GHAZIABAD Aditya kumar(10) Amandeep gaur(14)
Amit kumar(16)
Ankit kumar(23)
Anoop kumar singh(30)
Ashish mishra(42)
Bheeshm Bhardwaj(47)
Deepak varshney(52)
Devesh varshney(55) Aradhna Singh
ACKNOWLEDGEMENT:
A single person alone can never be credited for performing any extraordinary work
successfully. It is only possible with the continuous and constant help and guidance
that they receive from others and team members.
With due respect and regards we wish to express our deep sense of gratitude,
indebtedness and sincere phrases of thanks to Miss. Anegha Shukrae, for her
invaluable mentoring and exuberant guidance.
We are highly obliged by the constant support that we have got from my faculty in the
project .Starting from the initial stages to the end stages we have received continuous
feedback with regard to the progress of the project.
Finally we would say that this project has helped discover ourself. we could decipher
that we had talents unknown to ourself.
Thank you, once again.
Aditya kumar(10)
Amandeep gaur(14)
Amit kumar(16)
Ankit kumar(23)
Anoop kumar singh(30)
Ashish mishra(42)
Bheeshm Bhardwaj(47)
Deepak varshney(52)
Devesh varshney(55)
Aradhana singh
TO WHOM SOEVER IT MAY CONCERN
This is to certify that we student of PGDBM (Full Time) 2007-2009 batch, IMS
Ghaziabad, has done his project under my supervision and guidance.
During his project he was found to be very sincere and attentive to small details
whatsoever was told to him.
I wish him good luck and success in his future
Miss. Anegha ShukraeFaculty of MISIMS Ghaziabad
MIS FOR CIVIL ENGINEERING ACTIVITIES
The application development for the MIS for the Civil Engineering activities are
taken up in 2 parts – one at CR and the other at NR
RAILWAYWISE SCOPE OF DEVELOPMENT
Central Railway Northern Railway
Buildings and Other structures Track and Bridges
Contract Management ** Land and Planning
** Contract Management module will be taken up by Central Railway as part of
customisation of the Integrated Project Managemnent System (IPMS) being developed by
CAO/Construction, Southern Railway.
PART I – CENTRAL RAILWAY
INTRODUCTION
A comprehensive Management Information System pertaining to Buildings and Other
Structures for Engineering Department has been developed as a pilot project on Central
Railway. The Application is being implemented on IOW(Jr.Engg.) / Byculla of Mumbai
Division and is under testing. The Application is also ready for implementation on other
sites of IOWs of Mumbai Division. While developing the application, the input data has
been designed based on various formats prevalent in Depots, Divisions and Hqs so as to
generate reports for Division, Hqs and Railway Board.
MAIN OBJECTIVE AND FEATURES OF THE APPLICATION:
Stream lines the procedure of data collection.
Capture data at the point of origin, i.e. at the Supervisor location.
Maintain the centralized data base at Divisional as well as Head Quarters level.
Generate information for efficient management at various levels.
Provide on-line availability of up-to-date information at various levels.
Assess cost of each activity to arrive at optimum solutions.
Assist in moving towards paper-less or at least less-paper office.
BUILDINGS AND OTHER STRUCTURES MODULES OF CENTRAL
RAILWAY:
1. ASSET MANAGEMENT
To capture details of various Assets like Residential Buildings, Service Buildings,
Platforms, Bridges, Washing Sidings, Water Supply, Drainage System, Roads & Pathways,
Boundary Wall etc. under the control of IOW-in-charge. This information will help the
administration to consolidate the information at sub-divisional, divisional and HQ levels.
Details of Action Plan for activity-wise major repairs to Staff Quarters and expenditure
incurred on a day-to-day basis can be recorded and reports generated. This will also help in
planning and monitoring the various repairs by seeing the past history of the structures.
2. MAINTENANCE AND MONITORING OF SANCTIONED WORKS
This will provide details of expenditure incurred on zonal contracts, revenue special
contracts on a yearly basis. There is a provision to maintain expenditure towards wages,
materials, contracts and other activities on a periodic basis. There is a monthly report
bringing out the details of quarters attended by the Directed Building Maintenance of
buildings. Report can be generated relating to progress of various works with present
status, target date of completion and activity-wise expenditure at divisional, HQ levels for
taking administrative decisions.
3. COMPLAINTS
This module assists in computerizing the recording, monitoring and redressal of complaints
and in standardizing the information for proper consolidation and reporting. The basic
objective is to minimize duplication of work. This will help in monitoring the efforts
required on a monthly basis for all the complaints received and attended, along with the
details of labour and material cost involved. This will also highlight the time taken for
attending complaints – category-wise - which is expected to assist in optimising time and
effort.
4. INVENTORY MANAGEMENT
The various stocks and non-stock items received and issued by the IOW depots including
generation of requisition and issue notes. The Material-at-Site (MAS) position can be
obtained on-line to take administration decisions for procurement / transfer of materials. It
is proposed to interface this Inventory Management module with the Material Management
Information System, at a later stage..
5. INSPECTION SCHEDULE / REPORT
This module provides for inspection schedules as laid down at different levels for
inspection of the various assets pertaining to IOWs.(Jr. Engg.) Provision has been made in
this module for capture of details of inspections done against each of the items of the
schedule. It also captures the expenditure incurred as a result of defects observed during
inspection and action taken thereafter.
PART II – NORTHERN RAILWAY
The MIS application allotted to Northern Railway are being implemented in Delhi area of
Delhi Division and Northern Railway Headquarter. After successful implementation these
are to be ported to other Divisions and Railways.
FUNCTIONALITY OF APPLICATION
Track Modules : The application has been designed to work as a centralised
application and all the sub modules are integrated with each other. However, one
of the sub-modules of asset management is the fundamental module, the data of
which are being utilized by the other sub-modules in running their applications.
Entries in the application are to be made by PWIs from field, Engg control and
PWI/Plg from division.
Bridges Modules: This application is to be implemented in the offices of
IOWs, PWIs, BRIs, AENs, ABEs, Dy CBE/line, Division and HQ. The application is
predominantly centralised except that BRIs will have their own database, which will
update the central server in batch mode.
Land and Planning Modules: This application also has a Centralised
database and is designed for use by IOWs, PWIs, Divisional and Hqs land cells.
HARDWARE:
Availablity of PCs in the offices of PWIs, IOWs, BRIs, AENs and also in divisional
and HQs offices atleast to a limited extent is crucial for implementation of the
various modules of all the MIS applications - Track, Bridges, Land and planning.
However it is not necessary to provide separate PCs for diffferent applications. It
will be possible to run the different applications from the same PC. For example
one PC with PWI-in-charge will be sufficient for running all four application
CENTRE FOR RAILWAY INFORMATION SYSTEMS (CRIS)
In 1982, Government conceived a project for analyzing a Freight Operations Information
Systems (FOIS) with Railways Subsequently in 1986, Ministry of Railways established the
CENTRE FOR RAILWAY INFORMATION SYSTEMS (CRIS), Chanakya Puri, New
Delhi - 21 to be an umbrella organization for all computer activities on Indian Railways
(IR).They also entrusted it with the task of design, development and implementation of the
FOIS, along with its associated communications infrastructure. The Centre started
functioning from July, 1987.It is a registered society having an autonomous status and
headed by Managing Director .CRIS is mainly a project oriented organization engaged in
development of major computer systems on the Railways. Our presence across the country
gives us global reach and a vast rollout support capability. Together with our formidable
team of high-caliber software professionals we have successfully positioned ourselves at
the vanguard of the global IT service s revolution. With such a rich practical experience, a
dedicated team of professionals and its own R&D effort, CRIS aims to be a leader in this
fast developing field. CRIS provides consulting and IT services to Indian Railways - as
partners to conceptualize and realize technology driven business transformation initiatives.
With over 200 employees nationwide, we use a low-risk Delivery Model to accelerate
schedules with a high degree of time and cost predictability. We provide solutions for a
dynamic environment where business and technology strategies converge.
Our approach focuses on new ways of business combining IT innovation and adoption
while also leveraging an organization's current IT assets. We work with Indian Railways to
build new products or services and to implement prudent business and technology
strategies in today's dynamic digital environment.
The railways were introduced in the country in 1853 by the British almost immediately
after it appeared in England. From a modest beginning of 53 kms between Mumbai and
Thane, the railways have made a long journey and emerged as the principal mode of
transport in the country. After Independence, the railways of the country were totally
integrated and brought under the unified management of the Railway Board. Today, the
Indian Railways (IR) has a network spread over 63,000 route kms. and 7000 stations
throughout the length and breadth of the country. It carries 12 million passengers and more
than 1.2 million tonnes of freight daily, accounting roughly for 40 per cent of the freight
and 2- per cent of the passenger traffic in the country.
These figures, however, mask the true significance of IR’s role in the Indian economy
which is crucially dependent on it for transport requirements of the core sectors, long-
distance travel of the people from one far corner of the country to another and suburban
travel. IR also accounts for 8.5 per cent of the organised employment of the country either
directly or indirectly.
In line with the massive growth of population and the pressure generated by economic
growth, Indian Railways has had to deal with mountry demands in the face of declining
resources to build adequate capacity. It has acquitted itself creditably. Transport output of
both passenger and freight traffic in terms of net tonne/passenger kilometre has increased
six-fold since Independence with only marginal addition to route kilometre and rolling
stock. The Indian Railways has also been continuously upgrading its systems to work out
appropriate technological and managerial solutions for the problems peculiar to our
country. In the midst of these challenges the Indian Railways has managed to earn an
operating surplus year after year – a rare feat considering that most of the railway systems
elesewhere – both in the developed and developing country – have failed to keep
themselves above water.
If one has to list our all the achievements of the Indian Railways in terms of growth of
physical output or improvements in efficiency indices, which are impressive by any
reckoning, or its response to natural calamities as a national carrier and its role as an agent
of socio-economic development, it will run into several pages. However some of the
achievements stand out for their sheet impact in strengthening the nation and improving the
lives of the citizens.
The partition that followed Independence had traumatic consequences for the railway
systems of the North-East. The pre-partition railways had linked the North-East and the
present-day Bangladesh as an organic whole. Partition resulted in complete severance of
this logical link. The truncated network of the North-East stood woefully incomplete and
unconnected. The Indian Railways addressed this problem immediately and in right
earnest. The Assam Rail Link project was completed in 1950 providing a meter gauge
(MG) rail link to Assam. But the journey involved transhipment and ferry crossing both for
passengers and for freight. The broad gauge (BG) link was extended in phases to Guwahati
between 1965 and 1985. Two massive bridges on the mighty Branhmaputra at Kamakhya
and Jogighopa and later extension of a BG link up to Dibrugarh and Lekhapani finally
made it possible to travel to the North-East undisturbed. The North-east has now been truly
integrated with the rest of the country.
The Indian Railways continues to accord high priority to the area. A programme has been
chalked out to remove the few remaining bottlenecks by doubling/gauge conversion of the
existing metre gauge route, Katihar – New Jalpaiguri – Guwahati, and providing
connection to the seven sistem States.
COMFORTABLE TRAVEL
At the time of Independence passengers on the Indian Railways could avail of three classes
in all the trains, namely, I class, II class and III class. The berths in the 2nd and 3rd classes
consisted of wooden bunkers. There was no concept of advance reservation. If a passenger
who travelled in the 50’s and did not travel in the intervening period were to take a train
ride today, he will be amazed by the cumulative improvements brought about in this area.
The concept of reservation for the first class and later for the second class was introduced
with no or little addition to the fares. During the ‘70s the thrid class was abolished
altogether and the berths in the second class (including third class upgraded as second
class) were cushioned. The Integral Coach Factory at Perambur (Tamilnadu) and the newly
set up Rail Coach Factory at Kapurthala in Punjab significantly contributed to the
redesigning of second class and sleeper coaches for better passenger comfort. These two
coach factories also helped the Indian Railways introduce AC2 tier/AC 3 tier and AC Chair
Car on virtually all trains throughout the country to enable passengers to travel in comfort
at an affordable cost. AC 2-tier was introduced as a replacement for 1st class because of its
larger capacity and better comfort in terms of insulation from noise, heat and dust.
However, since the fare for AC 2-tier was beyond the reach of many passengers, the Indian
Railways introduced AC 3 tier, to bring air-conditioned travel without the reach of the
masses. Similar considerations dictated the introduction of AC Chair Car.
The Indian Railways started introducing the prestigious Rajdhani and Shatabdi services
during the ‘70s and ‘80s respectively or to match the best in the world. The Rajdhanis
connect various state capitals to Delhi while the Shatabdis provide superfast services
between the major cities of the country. These trains have not only broken the speed
barriers of 100 kmph by routinely attaining speeds of 130 kmph but they have also set up
new standards in catering and onboard services.
TECHNOLOGICAL INNOVATIONS
The Indian Railways has always been in the forefront of development and utilisation of
appropriate technologies for rail transport in the country. They have an exclusive Research,
Designs and Standards Organisation (RDSO) dealing with all aspects of technology
relating to rail transport. Immediately after Independence the thrust was on building
indigenous capabilities for meeting the requirements of locomotives, coaches and other
rolling stock for meeting the ever-increasing needs of traffic. Starting with Chittaranjan
Locomotive Works (CLW) at Chittaranjan and the Integral Coach Factory (ICF) at
Perambur, today Indian Railways has the Rail Coach Factory at Kapurthala, the Diesel
Locomotive Works (DLW) at Varanasi, the Wheel & Axle Plant at Bangalore, and the
Diesel Component Works at Patiala, where the emphasis has been to absorb and assimilate
the latest in rail transport technology adopted to suit the unique Indian requirements. CLW
which had started with the manufacture of steam locos has now totally switched over to the
manufacture of state-of-the-art electric locomotives with transfer of technology.
The Indian Railways was the first in the country to introduce computers in a big way in
batch processing applications of pay roll, inventory control and accounting. Also, over and
above the Passenger Reservation System and advanced Passenger Information Systems
they are in the process of developing an integrated Management Information System
covering the entire network. A Long Range Decision Support System providing for
scenario building and ‘what-if’ analysis for investment planning has also been developed
and is being utilised for investment planning and decision making.
Modern signalling systems using solid state interlocking auxiliary warning systems for
enhancing and ensuring safety, heavier rails, concrete sleepers, elastic fastenings, long span
bridges in pre-stressed concrete, improvements in overhead electric traction, use of
information technology in all area of railway working etc. are the other areas where Indian
railways are utilising modern technology to meet the combined needs of traffic and safety.
GIVING AN I.T. BOOST TO INDIAN RAILWAYS
Faiz Askari reports on the various initiatives that CRIS has chalked out for the Indian
Railways
The Centre for Railway Information Systems (CRIS) has come a long way since 1986.
With a team of professionals and R&D efforts, CRIS aims to be a leader in this transport
segment.
Describing CRIS’ focus is M R Ramakrishnan, Managing Director of CRIS. “The centre
was started mainly because certain issues needed to be tackled separately, maybe with the
use of information technology. But the major concern was to avoid duplication of effort by
individual railway boards, and to ensure standardisation of IT hardware and software on the
railways.”
Apart from this, CRIS was set up to cater to the need for developing computer applications
for the railways. This included the need for developing expertise in highly specialised
fields like operations research, simulation, expert systems, CAD/CAM and process control.
CRIS also has to adjust to the need for greater flexibility to keep pace with changing
technology.
Though the bulk of the activities are being handled by CRIS, on a project-to-project basis
the organisation does take the help of professionals from TCS, Wipro, IBM and HP.
That IT has become an integral part of CRIS can be seen from the various initiatives that
the body plans to take in the coming years. The total IT budget of CRIS for the year 2006-
07 is Rs 350 crore, where the focus will be on upgrading the existing technology and
infrastructure, and implementing newer tools and techniques for building IT infrastructure.
Four-pronged focus
Online ticketing
Web-enabled services
Building an IT application that can
reflect the existing business
performance
Shift towards data mining from data
warehousing
With India becoming an IT hub, it was natural for the PSUs and government to sit up and
take notice. Agrees Ramakrishnan, “It is a paradigm shift for Indian Railways, with the
thrust given to building, sustaining and improving IT infrastructure. Earlier, IT was only a
management tool... now it is evolving into a good business process tool.”
Ramakrishnan believes that this change was bound to come about with the growing
competition from the rest of the transport industry. The Indian Railways understood this
competitive market scenario too. “Thus, to continue our leadership position in the market,
we needed to have a flexible business process for which the customers’ confidence was
essential. The best way to achieve this was through IT.”
Describing the present focus of CRIS, Ramakrishnan states, “We are aggressively building
business process applications through IT tools and techniques.”
Smart cards in the offing
There are several plans and schemes that CRIS has for enhancing the railway experience.
One such new initiative is issuing smart cards and deploying kiosks for ticketing.
Talking about these initiatives Ramakrishnan says, “We want to create a customer loyalty
programme. We plan to introduce smart cards for passengers who travel frequently via
Indian Railways. With these smart cards, customers can buy tickets at kiosks. We are
confident of starting the first phase of the smart cards project within this fiscal year.”
The first phase of the smart cards project will cover around 200 locations including metros.
The budget for the first phase is between Rs 6 crore to Rs 7 crore for 2006.
RFID for wagon and consignment racking
Indian Railways is not only the nation’s preferred means of transport, but it is also the
biggest freight and courier transporter. It plans to use RFID for tracking wagons and
consignments. This would also help the user to know whether their consignments have
actually reached. For the pilot phase of this RFID technology, the budget is between Rs 2
crore to Rs 3 crore.
In wagon fleet tracking, CRIS plans to have an RFID chip-embedded in all wagons and
provide sheds that would read these chips and register data. After the implementation, the
details can be fed into the Indian Railways’ freight operating information system to help
track wagons accurately.
Ramakrishnan explains further. “We are going to start a pilot project of the integrated
information system using RFID technology. In our existing infrastructure, we have data
loggers who receive the information of any train that passes a station. These loggers then
send that information to the divisional control office.”
What CRIS has done is integrate all this information process through RFID technology.
With this technology, the customer and railway official will both be aware of train
movements. “We have also planned to display this information in the coaches of that
particular train as well, so that the passengers will also benefit from the technology,” he
adds.
Projects in the pipeline
Building international standard data
centres
An enterprise payment gateway
Coaching operations, parcel
management, control office and crew
management system
BI and data warehousing for the
Passenger Reservation System, FOIS
and Unreserved Ticketing System
Disaster recovery for business critical
systems—FOIS, PRS, UTS and
COIS.
Multi-faceted potential
On CRIS’ competencies and potential, Ramakrishnan comments, “CRIS has a large pool of
experienced and competent professionals with expertise in the entire range of engineering
functions delivering turnkey solutions 24x7.”
More than just doing engineering work, CRIS also offers services which include
consultancy and project management for system analysis and design; solutions architecture;
IT infrastructure including networks and data centres; TCO analysis for technology
evaluations; server and storage sizing, installation and commissioning; operation support
and maintenance; channelling product licencing/OE spares; migration/re-engineering of
legacy systems; business intelligence; data warehousing and disaster recovery.
CRIS has also established a countrywide communication infrastructure for Indian
Railways. The centre also provides onsite and offsite training in development and
management of information system.
Getting better
Ramakrishnan concludes by saying that his team will continue to strive for better and faster
results for Indian Railways and its customers. “We are happy to see ourselves in this
position, but with a slight change in our focus, we will sustain our leadership in the Indian
travel and transport secto
APPLICATION OF IT AND COMPUTERS IN RAILWAYS
ABSTRACT:
Indian Railways (IR) is the principal mode of surface transport in the country. Realizing the
important role that Information Technology plays in Railways Operations, IR had
embarked on its Computerization Program, earlier than many other organizations in the
country. Towards the end of 60's, the plan to progressively computerize Railways was
accepted in principle by Management and the Labor Unions. After the early introduction of
Basic Computer Applications e.g. Pay rolls, Inventory Control and Operating Statistics,
Railways went for deployment of Computers for Productivity Improvement and
implemented computerization of Passenger Reservation System, developing a Freight
Operations Information System, Unreserved Ticketing System, development of Railway’s
own computer network called RAILNET, Management Information System and many
more other applications.
NEED FOR IT IN RAILWAYS
Indian Railways (IR) is the principal mode of Transport in the country. IR today has 62,660
route km of Rail Track and the total Investment has been Rs. 356.2 Billion. The Traffic is
carried with the help of over 7,000 Locomotives and 300,000 Wagons. IR's network has
7,050 Railway Stations and its employees number a little over 1.3 million. Over the last
four and half decades, the Freight transport has increased by about 5.75 times and
Passenger output by about 4.2 times. Among the BG routes, the six corridors connecting
the four major Metropolises and the two Diagonals comprising 15.8% of total network
carry in excess of 56% of the total freight transport output and 47% of passenger traffic,
thereby causing serious congestion on the golden quadrilateral. The perennial constraint of
resources has adversely affected Railway's development resulting in diversion of traffic
from rail to road at an overall higher cost to the economy. As Railways stare into the not so
rosy future, the alternative is the Information Technology tool.
Realizing the important role that Information plays in Railways Operations, IR had
embarked on its Computerization Program, earlier than many other organizations in the
country. Towards the end of 60's, IR could realize its potential advantage and the plan to
progressively computerize Railways was accepted in principle by Management and the
Labor Unions. Secondly, IR developed a dedicated skeletal Communication Network, as a
basic requirement for Train Operation. After the early introduction of Basic Computer
Applications e.g. Pay rolls, Inventory Control and Operating Statistics, Railways went for
deployment of Computers for Productivity Improvement through building up operational
databases. Later on, IR decided on
Computerization of the Passenger Reservation Arrangement.
Developing a Freight Operations Information System.
Replacing the existing Computers at the Zonal Railways and Production Units with the
State-of-the-art Computer systems enabling the organization to computerize more
applications.
Provision of Computers at Divisions, New Production units, Workshops, Sheds and
Depots and Training Institutes.
Quantum improvement in the use of Computers in the offices.
USE OF INFORMATION TECHNOLOGY IN RAILWAY
Passenger Amenities Areas
PRS UTS IVRS NTES
Freight & Train Management system (FOIS)
FOIS TMS COIS RMS
Networking
RAILNET Office LAN Intranet
OTHER APPLICATION
DATA LOGGER MTRC DIGITAL AXLCOUNTERS
VOICE LOGGER SIGNALING DATA LOGGER
PASSENGER RESERVATION SYSTEM (PRS)
Out of the total passengers carried by IR, inter-city passengers constitute a mere 9% of the
total volume. But, this small proportion, generates about 52% of the total Passenger-Km
and also brings in a revenue of roughly 72% of the total. This market segment is a well-
patronized one and in order to meet the situation, the customers have been provided with
the facility of making their reservation on these trains. Because of the complexity and sheer
volume involved, IR undertook management of Reservation work through computers. A
pilot project implemented at New Delhi in November 1985 came out successful by May
1987, the entire New Delhi Reservation Load was computerized. This system was further
implemented at remaining three metropolitan cities, namely, Mumbai (June '87), Kolkata
(July '87) and Chennai (October '87). the last at Secunderabad (July '89). Many other
stations having advance reservation arrangements were connected as remote terminals to
the existing five computer systems for accessing the entire database of the host computer.
CONCERT (Country- wide Network of computerized Enhanced Reservation & Ticketing),
Indian railways fully automated passenger Reservation system, is a complex on line
distributed transaction application based on client server architecture interconnecting the
regional computing system into a National PRS grid. The salient features of CONCERT
software are:
Allows passenger from any where to do a booking for a journey in any train in any
class from anywhere to anywhere.
Handles reservation, modifications cancellation/refunds.
31 supervisory on-line functions and 21 on-line enquiries.
Performs reservation for over 8,82,000 seats and berths (peak rush as high as
10,17,000) daily.
4262 reservation terminals
Across more than 1200 locations.
CONCERT software offers a range of operating options, including:
40 types of quota
8 types of train
9 type of classes
192 types of concessions
105 types of coaches including composite coaches etc.
Printing of bilingual journey ticket.
Response time of less than two second for a reservation transaction
Complex rules, validations and fare computation technique
interwoven in the application.
Data base administration package to cater to dynamic operational
requirement with respect to change in train profile, timetable and
fares.
PRS on INTERNET and other Networks. Dynamic information available on the website
A) Enquiry
PNR status
Train between pair of station
Accommodation availability
Train Schedule
Station code enquiry
All above available enquires are also available through SMS on
mobile phone
B) Static information dissemination
Reservation/refund rules
General information
Tourist information
Special train
PRS ON INTERNET AND OTHER NETWORKS
E- ticketing: CRIS has successfully developed the Internet ticketing solution launched by
IRCTC. The effort involved interfacing the IRCTC front end with back end PRS Alpha
servers, writing procedures for search and queries at the backend, ticket printing on existing
clients and accounting software.
SMS and Alert Services: The following services are available on 676747, 8888 with
major cellular service providers like Airtel, Hutch, Idea, BPL, MTNL & BSNL, etc: PNR
status, accommodation availability, trains between stations, fare, train schedule, etc.
Alerts for delays in departure of Rajdhani, Shatabdi and Jan Shatabdi services to be
launched shortly.
UTS (UNRESERVED TICKET SYSTEM)
Unreserved ticket constitutes a major component of the overall ticketing and contributes a
large amount of earning for Indian Railways. To achieve the goal of modern ticketing
system, the UTS solution, adopted, meets the immediate and short-term needs but shall be
able to incorporate the future technologies easily and quickly. UTS is the complete solution
for computerized unreserved ticketing from dedicated counter terminals and replaces
manual Printed Card Tickets/EFTs/BPTs.
In future ticketing from handheld terminals smart card, automatic vending machines, etc. is
also envisaged.
Features of Unreserved Ticketing System
Latest technology
Reduced queues
Tickets available from any station to any station
All concessions
Return/Reverse/Cancellation of tickets
Allows ticketing 3 days in advance
Analysis of the demand on various routes to enable planning of augmentation of
train services/coaches
This is recently new system in the Railways. First UTS system made portioning in
year 2001.
In DHN, UTS operational at 2 counters.
Ticket from any station to any station on Indian Railways.
Train fares printed on ticket are current..
Only one ticket for more than one passenger in a group.
UTS Works on 64 kbps data channel of OFC (Railway) or BSNL.
For issue of General/ Second class tickets only.
All UTS counters are connected in a network of E.C. Rly and Main server is at
Patna.
FREIGHT OPERATIONS INFORMATION SYSTEM (FOIS)
The market share of IR in the total freight traffic carried in the country has been declining
in the last 20 years mainly due to the inability of IR to carry all the traffic offered to it.
While considerable inputs are needed for augmenting the capacity of rolling stock as well
as line capacity, the optimum utilization of existing resources is considered more
imperative for carrying additional volume of traffic. Realizing the significant contribution
that Computerization can make in improving the utilization of Rolling Stock assets, Indian
Railways have been planning from the early stages for the introduction of use of computers
in the freight operations. Ultimately, Indian Railways decided in 1986 to go in for an
integrated computer communication system called Freight Operation Information System
(FOIS) with an objective to computerize the information relating to all operational
activities and monitor the performance of all activity centers connected with freight traffic
management.
In the era of supply chain management and integrated logistic movement, continuous cargo
visibility is the most critical component of any physical distribution system.. FOIS enables
management and control of freight movement and optimization of asset utilization. The
system enables freight customers to have instant access to information on current status of
their consignments in transit facilitating just in time inventory.
1. FOIS comprises the Rake Management System (RMS) which handles Freight
Operations and Terminal Management System (TMS) which manages commercial
transactions. About 2000 reporting devices have been commissioned at more than 425
locations of Indian Railways.
2. FOIS has been designed to give strategic advantages to both Indian Railways and its
customers. The implementation of the system is envisaged to achieve the following:
MODEM
(i) Increasing market share by clubbing and moving together similar type of stock with
"Hub & Spoke" arrangement.
(ii) Global tracking of consignments in near real time.
(iii) Facilitates acceptance of customer's orders, billing cash accounting of receipts
through introduction of e-commerce.
3. FOIS provides tremendous opportunities to both the railway and their customers,
improving existing business practice, reducing operating costs while enhancing the quality
of services.
IVRS (INTERACTIVE VOICE RESPONACE SYSTEM)
IVRS (INTERACTIVE VOICE RESPONACE SYSTEM) system is a telephonic enquiry
system which gives following information is multiple languages -
Passenger Name Record (PNR) enquiry
Train Arrival/Departure information enquiry
Berth availability position in any train.
NTES (National Train Enquiry System)
NTES provides arrival/departure as well as current status information about any
passenger train in the entire Indian railways
NTES is parallel to PRS. The servers are located at five metros i.e. Delhi, Kolkata,
Mumbai, Chennai, Secunderabad. and all interconnected.
Entry are made regarding running of train every half and hours at various location
including divisional Headquarter all over the Indian railways.
NTES is used by IVRS and other web enabled services and mobile services for
providing train information to the public.
Computerized information about train running is available at www.tra.inenquiry.com with
the following features: -
1. Spot Your Train: Displays current running status of a train along with the delays if
any
2. Find Your Trains: - Displays list of trains running between two stations along with
their timings and days of run.
3. Train Arrivals:- Displays list of trains arriving at a station in the specified time
frame (next 3 hours).
4. Train Departures: Displays a list of trains departing from a station in the specified
time frame (next 3 hours).
5. Train Time Table:- Detailed scheduled timings (arrival and departure) of a train at
all halting stations.
6, Passing by Trains:- Shows a list of trains arriving at a station in the next 24 hours.
7. Detailed list of Railways Amenities at various stations of a II the 1 6 zones.
8. Information about Prestigious Trains (e.g. Palace on Wheels, Royal Orient, etc.)
9. Information about Railway Rules.
10. Information pertaining to Tourists.
11. Hindi Section for important pages.
RAILNET -
To reap the benefit of explosion in Information Technology, Indian Railways have
establish a ‘Corporate Wide Information System’ (CWIS) between Railway Board, Zonal
Railways Head Quarters, Production Units and Centralized Training Institutes, etc. called
as RAILNET. It is able to provide smooth flow of Information on demand for
administrative purposes, which will help in taking quicker and better decisions. RAILNET
has the potential for transfer of Messages, Files, and E-Mails between important locations
on Indian Railways. In addition, the internal Web site in Railway Board and Zonal
Railways Headquarters supports Directives and other important Information for day-do-day
use by various officials. RAILNET provide computer connectivity between Railway Board
and Zonal Railways, Production Units, Centralized Training Institutes, RDSO, CORE,
MTP/Calcutta & 46 Major Training Institutes. The structure of RAILNET is as under:
Besides these three mainstream Applications, by using Information Technology, the
Management Information System as well as Decision Support System also can be
improved and be made very efficient.
MOBILE TRAIN RADIO COMMUNICATION SYSTEM
The System is primarily based on the European telecommunication standards Institute
(ETSI) Global System for Mobile (GSM) Phase-2 standard and additional requirements
specified in EIRENE and Mobile Radio for Railways Network in Europe (MORANE)
SRS documents.
Network :
Network shall support following voice telephony services.
Point to point voice calls.
Broadcast voice calls.
Group voice calls.
Multicompany voice calls.
Emergency voice calls.
All voice calls services except group calls shall be display and shall able to
operate between any combination of fixed and mobile equipment users.
The system shall support multi party voice communication between upto six
different parties. Any of the parties involved in a multi-party voice call shall be
able to talk simultaneously.
The system shall provide direct mode capability for set-to-set communication
within the radio coverage area of a base station.
The network shall have the capability of supporting following data services, which may be
required by Railway in future:
Train control applications.
General data applications.
Automatic fax and text messages.
The network shall support point-to-point data communications. The network shall support
data rates of at least 2.4 kbit/s.
The network shall support as a minimum following call related services
Display of identity of called / calling user.
Restriction of display of called / calling user.
Priority and pre-emption.
Closed user group.
Call forwarding.
Call hold.
Call waiting.
Call barring.
The MTR network shall also provide support for the following railway specific services -
Railway emergency calls
Functional addressing including registration / deregistration
Location dependent addressing.
Shunting mode.
Multiple driver communications.
CONCLUSION
MANAGEMENT INFORMATION SYSTEM (MIS)
For running any Business Organization, the efficiency of the MIS is very important. Indian
Railways have many areas, where use of IT is going to have a telling effect. Some of the
areas are:
1) Rail Budget Compilation System ( Chipping out the budget)
CRIS has developed RBCS for collecting budgetary inputs from the different zones and
production units of the Indian Railways. The system facilitates capturing of data, building
of database, analysis of demands and pruning of the estimates for inclusion in the Railway
Budget. Apart from MIS reports, the system enables printing of budget documents in
bilingual -Hindi and English. This system is implemented at 88 locations spread over Zonal
Railways and Production Units apart from Railway Board.
2) Comprehensive Payroll Processing System (Scrolling the Payroll)
CPPS is a comprehensive bilingual package generating monthly salary bills including
Incentive Bonus Calculation and Labor Accounting modules and pay slips in Hindi
3) Vigilance Software System (VSS)
VSS is designed specially for the requirements of Vigilance Department of Indian
Railways and has been implemented in all the Vigilance Departments of Indian Railway
Zonal Head Quarters. VSS maintains information about vigilance cases / complaints
includes various reports, forwarding letters generated by Vigilance Department & keeps
track of Receipt &
4.) Material Management Information System for P-Way material (MMIS)
This package is designed specially for the requirements of Civil Engineering Department of
Indian Railways and helps the users in accounting' stores for P-Way materials, Special
emphasis has been given to scrap disposal.
Use of IT in Personnel Management
5.) Comprehensive Accounting & Transaction System (CATS)
CATS has been designed with common database to address functionalities for both
personnel and Finance Departments. CATS contains two major modules Financial
Accounting System (FAS) and Payroll System (PS)
Use of IT is likely to be implemented in the following areas also
Asset Management Information System
Health Management Information System
Passenger Information System
Project Management Information System
Law Management Information System
Training Management Information System
Disaster Management Information System
Transport Management Information System
References:www.indianrailway.comwww.railwayinquiery.comwww.indianrail.gov.inwww.trainweb.org
www.geocities.com/rail