PROJECT PROFILE CITI TOWER - Storyblok...“The Citi Tower project underscores Citi’s commitment...

HONG KONG, CHINA | CERTIFIED: DECEMBER 22, 2017

PROJECT PROFILE

CITI TOWER ONE BAY EAST

Citi Tower at One Bay East has achieved the first WELL Certification in Hong Kong.

The project also achieved LEED Platinum Certification, the first RESET Certification

in Hong Kong, the AIA International Region Design Awards 2017 - Honor Award for

Interior Architecture, and the RICS "Sustainability Achievement of the Year" Award in

2016 and 2018. This is the world's largest WELL Certified project for New and Existing

Interiors. The project includes 38 seperate business units and provides a home base

for 3,000 staff members, formerly spread over five leased buildings, now brought

together in a single multistory headquarters.

“The Citi Tower project underscores Citi’s commitment to provide a true wellness

environment for its employees and aspirational space for its clients,” said Rick

Fedrizzi, Chairman and CEO of International WELL Building Institute. “The WELL

Certification of this project demonstrates to the global corporate community doing

business in Hong Kong that WELL is achievable, and it is a practical approach to

providing healthier built environments that help people thrive.”

2 WELL PROJECT PROFILE

The Citi Works program implemented by Citi offers a framework for creating

functional work spaces, focused on flexibility, integrated technology and

aligning spaces to the needs of the coming generation. WELL resonates with

the principles outlined in the Citi Works program and provides guidelines and

metrics for implementing wellness practices in the workplace.

WHY WELL?

3WELL PROJECT PROFILE

36/36

AT A GLANCE

HOW DID YOUR TEAM APPROACH THE WELL CERTIFICATION PROCESS?

Our work environment has a major influence on our behaviour, so when we

designed the Haworth offices, we considered wellness holistically. Our showrooms

highlight the different ways we can embed wellness in our space. This is not only

for our own benefit but also allows us to be a living example for others and become

a catalyst for wellness in the workplace in Asia.

We focused on elements ranging from nutrition policies to high quality air and

water, to designing places to rest, recover, collaborate and move freely.

For us, it was also important to incorporate biophilic elements throughout the

environment, bringing a touch of nature closer to all of us. We achieved this by

carefully selecting materials and finishes and using spatial familiarity to foster

psychological links to nature through the incorporation of plants.

Preconditions achieved

Certification level


Citi Tower's gym is outfitted with healthy materials and

conveniently located to encourage employees to craft

healthier lifestyles. The incentive programs in effect for

staff also help ensure more employees will make use of the

available resources.

FITNESSFeature 65: Activity Incentive Programs

Intent: To promote active lifestyles through the provision of physical activity incentive programs.


Citi Tower's food and beverage amenities spaces are designed to

offer employees a pleasant place to break from their work, eat

their meals and gather with coworkers. Employees are provided

with safe, clean spaces to prepare their food and plenty of

nutritional information to help them make healthy choices.

NOURISHMENTFeature 44: Nutritional Information

Intent: To help occupants make informed food consumption choices.


The integrative design process, bringing

in all stakeholders and ensuring a

collective process, is mirrored in the

collaborative nature of Citi Tower's

workspaces, allowing for many different

working styles and bringing coworkers

together to work in tandem and bond

across teams.

MINDFeature 85: Integrative Design

Intent: To facilitate a collaborative development process and ensure adherence to collective wellness goals.


To begin, the project team made exploratory studies to determine what needs

their design should address. They looked at the composition of business units

and examined the operational, spatial and technological needs of the project.

Studies also explored Citi's strategic goals for Hong Kong. Their results showed

that flexible workspaces, work settings with diverse look, feel and configuration,

reliable integrated Wi-Fi and AV infrastructure, more available meeting rooms and

collaborative spaces and enhanced expression of the Citi brand were among the

project's priorities.

In implementing their findings and pursuing WELL Certification, the project team

focused on the integration of different types of spaces throughout Citi Tower.

Different floors have designations representing different environments, allowing the

space to meet the demands of the wide variety of work that Citi employees need to

do in the space.

The meet and greet floor is a continuation of the lobby space, serving as a meeting

space for staff and visitors. This floor also visually represents the Citi brand with a

color palette and icons that signal the brand to staff and visitors.

IMPLEMENTING WELL


The community floor is a flexible space intended for gathering and bringing the

staff together. The floor features cafe-inspired common areas, private spaces

for focused work, food and beverage amenities and spaces for training and

recruitment. Because of its flexible design, the community floor also allows for

town hall meetings or other large gatherings.

Citi Tower features a gym, meant to encourage employees to lead more active

lifestyles and allow them to keep a healthier work-life balance. The gym is made of

healthy materials and is within the Tower's premises for employee's convenience.

Other floors in the tower are designated as work floors. These floors combine

aspects of the meet and great and community floors, such as work cafes,

collaborative spaces and quiet rooms, with large areas of open-plan workstations.

Integrating these spaces with one another allows for a wide variety of tasks to

be completed comfortably and in a variety of different working styles, so that

employees can find a space that meets their needs, whatever those may be at a

given time.

The breakout areas that are featured throughout these floors have storage and

lounge-inspired seating, offering a comfortable and relaxed environment for

coworking. They are spread throughout the working floors, breaking work areas

into "neighborhoods" so that employees are gathered into smaller groups, rather

than being overwhelmed by an entirely wide-open space. There are nine different

types of flexible work settings on each work floor, meaning that throughout

the day employees can work wherever and however best suits their mood,

assignments and needs.

These varied space types are the core of the project team's implementation of

Citi Works and WELL in Citi Tower. By focusing on spaces meant to fill the gaps

identified in their early studies, the design centers occupants and enhances their

health and enjoyment in the office.


WELL SCORECARD:

See the features the

Haworth project achieved

within each concept

Air quality standards (P)

Smoking ban (P)

Ventilation effectiveness (P)

VOC Reduction (P)

Air filtration (P)

Microbe and mold control (P)

Construction pollution management (P)

Cleaning protocol (P)

Fundamental material safety (P)

Fundamental water quality (P)

Inorganic contaminants (P)

Organic contaminants (P)

Agricultural contaminants (P)

Public water additives (P)

ADA accessible design standards (P)

Ergonomics: visual and physical (P)

Internally generated noise (P)

Thermal comfort (P)

WATER

AIR

THERMAL COMFORT


Fruits and vegetables (P)

Processed foods (P)

Food allergies (P)

Hand washing (P)

Food contamination (P)

Artificial ingredients (P)

Nutritional information (P)

Food advertising (P)

Visual lighting design (P)

Circadian lighting design (P)

Electric light glare control (P)

Solar glare control (P)

Activity incentives programs (P)

Health and wellness awareness (P)

Integrative design (P)

Post-occupancy surveys (P)

Beauty and design I (P)

Biophilia I - Qualitative (P)

NOURISHMENT

MIND

LIGHT FITNESS


Because Citi Tower achieved not just WELL Certification, but also LEED Platinum

Certification and RESET Certification, its features cover a wide variety of wellness and

sustainability solutions. This includes regular Indoor Air Quality monitoring ensuring,

among other metrics, that PM₂.₅ levels remain below 15 μg/m³ and total Volatile

Organic Compound levels remain below 500 μg/m³. The project also features

nutritional and food allergy information icons throughout, in keeping with WELL's

Nourishment concept. The workstations in the offices align with WELL's Comfort

and Fitness concepts, featuring ergonomic designs, and 30% of workstations are

equipped with sit-to-stand desks.

The unique intersection of certifications achieved in Citi Tower makes for a space

rich with innovative and exciting features. Not only are the design decisions here

practical, ensuring health and wellness for the building occupants and for the

surrounding environment, they are also beautifully executed. Fulfilling Feature 87:

Beauty and Design I and Feature 88: Biophilia I, the space includes artistic features,

bright furnishings and thriving plants.

Citi Tower proves that wellness and sustainability go hand in hand. The project was

able to achieve certifications attesting to its levels of achievement in both fields.

The LEED and WELL Certifications support one another, with a well-designed

space ensuring not only its environmental sustainability, but also the health of its

occupants. Citi Tower places people at the center of the design. Uniting the members

of Citi Tower's formerly dispersed teams in one building that prioritizes their well-

being lets employees and clients know they are a priority, and allows them to work

together in a better, healthier environment.

STAND-OUT ASPECTS

IMPACTS


PROJECT TEAM

Interior Architect: M Moser Associates

WELL Consultant: M Moser Associates

Project Management: CBRE

Contractor: IBI

Engineer: PBA


International WELLBuilding Institute (IWBI)

wellcertified.com

International WELLBuilding Institute (IWBI)

wellcertified.com

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