[Project Number and Title] - isometrix.com · 4 1. REQUIREMENTS SPECIFICATION: SYSTEM ... FDS...

IsoMetrix Solution Template Branch 2.0 – Incidents

Management

Solution Design Document

Metrix Software Solutions (Pty) Ltd

IsoMetrix Solution Templates Branch 2.0 – Incidents Management

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DISCLAIMER

No part of this document/manual may be reproduced or transmitted in any form without the

prior written permission of Metrix Software Solutions (Pty) Ltd.

Whilst Metrix Software Solutions (Pty) Ltd. has endeavoured to include accurate and up to date

information on Management Systems, it makes no representations and gives no warranties

about the accuracy or suitability of the information contained in this document. Under no

circumstances whatsoever shall Metrix be liable for any direct or indirect damages whether in

contract or in delict arising out of or in connection with the use of this document/manual.

Images used in this document are for illustration purposes only and may differ from the final

product.

Copyright© Metrix Software Solutions (Pty) Ltd. All rights reserved.



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TABLE OF CONTENTS

GLOSSARY OF TERMS........................................................................................................ 4

DOCUMENT PURPOSE ...................................................................................................... 4

1. REQUIREMENTS SPECIFICATION: SYSTEM ................................................................... 5

2. REQUIREMENTS SPECIFICATION: MAINTENANCE MODULE ......................................... 6

2.1 Incidents Management .......................................................................................................... 6



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Version History

Date Version Description Author

2018/02/19 0.1 Creation Branch 2.0 Solution Template

Incidents Management Module Michelle Rossouw

GLOSSARY OF TERMS

Term/Acronym Definition

SDD Solution Design Document

BRD Business Requirements Document

FDS Functional Design Specification

DOCUMENT PURPOSE

The IsoMetrix Solution Templates are made up of modules, standard reports, generic emails

and security rules are required to align with best practice and cater for a wide range of

industries and sizes of businesses.

The purpose of this document is to detail the following components in a module:

Layout

Security set up of modules

Data sources for mandatory fields

Process flows of each component in the IsoMetrix Incidents Management interface

are explained.

Any changes to the IsoMetrix components must be documented accordingly on a project

basis in the BRD.



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1. REQUIREMENTS SPECIFICATION: SYSTEM

Any changes to the IsoMetrix system set up must be documented accordingly on a project basis.

No Description Comments

Referenced documents

Cross reference

1.1 Incidents Management

Incidents Management

– See Section 2.1



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2. REQUIREMENTS SPECIFICATION: MAINTENANCE MODULE

Records are added to maintenance modules which then form data sources in other modules. The name of the data source created is listed in the

description column per maintenance module.

2.1 Incidents Management

Register all incidents that occur within the company and document the investigation and required actions.



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No Description Screenshots Comments /

Referenced

documents

2.1.1 Add Incident

description,

Incident

Report,

Section where

incident

occurred,

Specific

location, Risk

discipline,

Incident

classification,

Incident date,

Incident time,

Reported

date,

Reported

time, Shift,

External

parties

involved,

Immediate

action taken,

Reported by

and Name of

responsible

supervisor.

Incidents Management

1.1



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Referenced

documents

Optionally

add Photos.



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Referenced

documents

2.1.2 Add Activity



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Referenced

documents

2.1.3 Module name:

Persons Involved

Add

Employment

type, Full

Name, Shift

days, No of

days since last

rest and

Involvement.

Optionally add

Known as,

Designation, Date

of birth, Gender,

Identification

number,

Nationality,

Ethnicity and Brief

description of

duties.

Add Person injured.

Add Injury on

duty.



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2.1.4 Add

Injury/Illness

Detail,

Injury/Illness

classification,

Injury/Illness

description,

Activity at the

time, Bodily

location,

Nature of

injury,

Agency,

Mechanism

and Source of

energy.

Optionally add

Start date at

company, Usual job

task(s), Treatment

provided

description, Follow

up required,

Additional

treatment required,

Days lost, Days

away from work,

Total on job

transfer/restriction

days and Case

number from

compensation

body.



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Referenced

documents

2.1.5 Module name: Case

Management

Add Status.

Optionally add

Doctors Notes

Details.

2.1.6 Optionally add

Supporting

Documents



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Referenced

documents

2.1.7 Module name:

Injury Claim Form

Add Business

unit and

Specific

location.

2.1.8 Add Worker’s Personal Details.

Employee, Date of

birth, Gender,

Street address,

Email address,

Work hour contact

number, Secondary

contact number, If

you need an

interpreter, what

language do you

speak, Do you have

special

communication



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Referenced

documents

needs because of

disability and is this

a NSW claim.



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2.1.9 Add Incident and

Worker’s Injury Details, Do you

believe that your

injury/condition

was caused or

contributed to by a

third party such as

a manufacturer or

supplier.

Optionally add

What is your

injury/condition

and which parts of

your body are

affected, What

happened and how

were you injured,

What task were you

doing when you

were injured,

Responsible

employer of

workplace, Which

of the following

incident

circumstances

apply, What date

did the

injury/condition

occur, What was



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Referenced

documents

the time the

injury/condition

occurred, When did

you first notice the

injury/condition, If

you stopped work,

what was the date,

When did you

report the

injury/condition to

your employer,

Injury report to and

Have you

previously had

another

injury/condition or

personal injury

claim that relates to

this

injury/condition.



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Referenced

documents


Worker’s Employment

Details, Name of

organisation paying

your wages when

you were injured,

Street address of

your usual

workplace, Suburb,

State, Postcode,

Name of employer

contract, What is

your usual

occupation, Which

of the following

apply to you, When

did you start

working for this

employer, Please

indicate if any of

the following apply

to you and Did you

have any other

employment at the

time you were

injured.



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Referenced

documents


Worker’s Primary Earning Details,

How many

standard hours did

you work each

week before being

injured, Working

time from, Working

time to, Weekly

shift allowance,

What was your

usual pre-tax rate,

Weekly overtime

allowance, Usual

pre-tax weekly

earnings and

Weekly hours

worked overtime.



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Referenced

documents


Treatment and

Return to Work

Details, Please

provide the name,

clinic or hospital of

any medical

providers (including

clinic or hospitals)

that have treated

your injury, Contact

details, Have you

returned to your

same employer,

Have you returned

to work with a new

employer, When

did/will you give

your employer this

claim form and

When did/will you

give your employer

the first medical

certificate.



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Referenced

documents


Employer

Lodgement Details,

When did the

employer first

receive the worker’s completed claim

form, When did the

employer first

receive the worker’s medical certificate,

Date claim from

forwarded to

Agent, Estimated

cost of claim to

date, How many

days have been

lost, Employer,

Position and

Employee scheme

registration

number.



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Referenced

documents

2.1.13 Module name:

Incident Actions

Add Action

description,

Department

responsible,

Responsible

person and

Action due

date.

Optionally

Replicate this

action to multiple

users and add

Supporting

Documents.



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Referenced

documents

2.1.14 Module name:

Action Feedback

Add Action

feedback and

Action

complete.

Optionally Send

feedback to.



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Referenced

documents

2.1.15 Module name:

Action Date

Change Log

Add

Requested

due date and

Reason for

change.

Optionally add

Original due date.

2.1.16 Module name:

Action Sign Off

Add Sign off

action and

Comments.

Optionally Send

feedback to

additional users.



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Referenced

documents


Supporting

Documents.

[Project Number and Title] - isometrix.com · 4 1. REQUIREMENTS SPECIFICATION: SYSTEM ... FDS...

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