Project Management FundamentalsSeriesdownloads.projectinsight.net/training/pmi-project... · Poll:...

Project Management Fundamentals Series

Conducting Meetings with Virtual Teams

© 2015 Core Performance Concepts Inc.

Things to Know…

All participants will be on mute.

Questions are welcome.

Use the question box to ask questions.

PM training is valid for 1 PDU

Must be in attendance

PDU certificate sent by the end of the week


Moderator

Denise Rodriguez

Project Insight

Marketing

[email protected]

www.projectinsight.net

Diane C. Altwies, MBA, PMP

CEO, Core Performance Concepts Inc.

Training in project management,

PMP® and CAPM® certification, leadership,

business analysis, agile and six sigma

[email protected]

www.coreperformanceconcepts.com

Presenter

®

®

PMP® and CAPM® are registered trademarks of the Project Management Institute

© 2014 Core Performance Concepts Inc. & Patty Malone

Presenter

Janice Y. Preston, MBA, CPA, PMP

COO, Core Performance Concepts Inc.

Training in project management,

PMP® and CAPM® certification, leadership,

business analysis, agile and six sigma

[email protected]


®

®

PMP® and CAPM® are registered trademarks of the Project Management Institute

© 2014 Core Performance Concepts Inc. & Patty Malone


Goals of the Fundamentals Series

Deepen your understanding of fundamental project

management concepts

Identify tools and techniques that can be implemented to

manage projects more effectively

Discover practical applications for your existing projects

Use project management software more effectively


Objectives of This Webinar

At the end of this webinar, you will be able to:

� Build strong relationships with virtual teams

� Conduct effective meetings both F2F & virtually

� Increase engagement during meetings


Presenter

Patty Malone, PhD

Speaker, Trainer, Professor, Author

(949) 200-9064

[email protected]

www.drpattymalone.com

facebook.com/drpattymalone

“Communicate Clearly. Get Results”


Poll: Virtual Meetings

What is YOUR biggest issue in facilitating virtual

meetings?

� Participants are multi-tasking or zoning out

� Topics discussed are not on the agenda

� Different cultures and languages

� Attendees don’t understand why they are attending


F2F & Remote Meetings

Does everyone need to be there?

Focus on:

� Task and communication

processes

� Build relationships


Effective Meetings

Clear agenda: keeps on task and on time

Outcome driven

Use good interpersonal communication skills

� Address issues, not personalities

� Watch non-verbals

� Don’t get defensive


Effective Meetings

Praise participants: recognize contributions

End meeting on a high note

Ask what worked well, what didn’t?

Develop ground rules or guidelines


Remote Meetings: Problem Areas

Everything is magnified

People skills vital

Communication more difficult

Lack of social infrastructure

Multi-tasking: attention span?


Meeting Multi-Tasking Statistics

Multi-task 70%

Side conversations 72%

Checking email 64%

Zoning out 54%

Checking sports scores 51%

Leaving room 41%


Increase Engagement in Meetings

Be aware of attention span

Interactive, break it up, re-engage

� Questions, brainstorming, mini activities

� Using polling features and collaborative tools

Ask for individual input from group

Label emotions

Explain pauses


Increase Engagement in Meetings

Acknowledge & show appreciation

Listen

Be aware of dangers of misperceptions and

miscommunication

Be responsible for your own engagement &

participation

Engage

Communicate

Listen


Building Virtual Relationships

What is the most important

driver for success on virtual

teams?

� TRUST

What are behaviors associated

with building trust & breaking

trust on virtual teams?


Building Trust in Virtual Relationships

Starts with you: give trust to get trust

Lack of communication & interaction erodes trust

Be accessible

Respond quickly

Replicate F2F communication as close as you can


Building Trust in Virtual Relationships

Eliminating blaming: Give others benefit of doubt

Give credit & promote your team to others

Be honest & admit mistakes

Follow through: do what you say

Ask their opinions and incorporate them


Building Trust & Relationships

Lead by example & be consistent

Watch alienating language

Open information sharing

Develop shared accountability system

Rotational leadership

Help build camaraderie



Regular one-on-ones

Determine preference for

method of communication

“The best way to communicate with me is…”



Do remote team members know each others’ personalities, work

styles and priorities?

Team Work Style Priorities



Invest time to develop personal relationships

Build in time in meetings at beginning or end

Distance celebrations

Virtual happy hours, lunch, coffee


Successful Virtual Teams

Focus on building relationships and community

Create climate of trust

Communicate clearly & meaningfully with each other

Internalize team/company mission

Recognize interdependence to achieve objectives

Positive attitude


Special Offer

*FREE audio digital download

“Communicate Clearly Improve

Your Bottom Line: Communication

Tips”

Visit: www.drpattymalone.com


Compare Yourself to Your Peers

Want to know how you measure up to

others in project management?

� Use the link distributed to all participants

on Monday following the session to

answer 10 questions about today’s topic.

� Receive a summary of responses so that

you can compare yourself to your peers.


Special Promotion

Continue improving your project management

skills. Core Performance Concepts offers a

10% discount on their online courses for

anyone attending the webinar.

Check them out today!

http://clicky.me/cpc-pm


Earn PDUs

You will automatically receive your PDUs certificate via email after the webinar

For further questions: [email protected]

Earn 1 PDU for each webinar session attended

To register your PDUs go to www.pmi.org and login as a member of PMI to record continuing

education

Select Category B – Continuing Education

� Input start and end dates

� Hours completed: 1

� Provider name: Core Performance Concepts Inc.

� Phone number: 949-859-7004

� URL: www.coreperformanceconcepts.com

� Email address: [email protected]


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