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    PROJECT MANAGEMENT

    PROJECT MANAGEMENT SKILLS

    By

    San j ay Shar m aB E ( C iv i l E n g i n e e r i n g )

    M B A ( In t e r n a t i o n a l B u s i n e s s O p e r a t io n s )

    P h M ( In f r a s t r u c t u re M a n a g e m e n t )

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    LECTURE OUT LINE

    I n t r o d u ct i o n t o Pr o j e ct M an a g em e n t

    To un ders tand t he p r o j ect Li fe Cyc le

    1. Project Planning 2. W B S

    3. Project Scheduling 4. Project Control

    To app ly t oo ls and t echn ique 's Gantt chart /& Mail stone chart

    CPM

    PERT & Probabilistic Activity Times

    Pro j ect Crash in g and T im e-Cost Trade-o f f

    Describe how CPM / PERT have developed andmerged together to provide a useful techniquefor managing projects.

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    What is Project?

    Definition:

    Set of inter-related activities

    Unique, one-time operation activity or effort

    to plan, implement, and control themanagement of large, one time projects

    Application:

    Used in Construction, Shipbuilding, Weapons,Systems Development, etc.

    Applies to uncertain technology projects Applies to variable cost resource allocation

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    Project Characteristics

    Set of Activities

    Single unit

    Money & Time related

    General purpose

    High labor skills required

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    Project Elements

    Obj ect i ve o f P ro j ect

    Managemen t

    Sco p e ( Li m i t at i o n s / Bo u n d ar y )

    Co n t r a ct r e q u i r e m e n t s Schedules

    Resour ces ( Ph ys ica l )

    Person ne l ( Psycho log ica l )

    Cont ro l Risk and p r ob lem ana lys is

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    Generic Project Life Cycle

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    EXAMPLES OFPROJECTSEXAMPLES OFPROJECTS

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    Examples of ProjectsExamples of Projects

    Building construction

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    Examples of ProjectsExamples of Projects

    Building construction

    New product introduction

    99 Nude SandalfootNude Sandalfoot

    Medium to Tall (B)Medium to Tall (B)

    No nonsenseNo nonsense

    Sheertowaistpantyhose

    New!Improved!

    New!Improved!

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    Examples of ProjectsExamples of Projects

    Building construction

    New product introduction

    Training seminar

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    Examples of ProjectsExamples of Projects

    Building construction

    New product introduction Training seminar

    Research project

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    Examples of Projects

    Building construction

    New product introduction

    Training seminar

    Research project

    S/W development

    Planning concert, football games, orbasketball tournaments

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    Project Scope

    Scope statementScope statement

    A document that provides an understanding,A document that provides an understanding,justification, and expected result of a projectjustification, and expected result of a project

    Statement of workStatement of work

    written description of objectives of a projectwritten description of objectives of a project

    Work breakdown structureWork breakdown structure

    breaks down a project into components,breaks down a project into components,subcomponents, and activitiessubcomponents, and activities

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    What is Project Management? (PM)

    PM is the application of knowledge,skills, tools and techniques toproject activities in order to meetproject requirements.

    Project Management

    is an art.

    is a science.

    has a set of tools andmethods.

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    Effective Project Managers

    Lead by example

    Visionaries

    Technically

    competent

    Decisive/pivotal

    Good

    communicators

    Good motivators

    Stand up to exert

    when necessary

    Support team

    members Encourage new

    ideas

    Qualities of Project Manager:Qualities of Project Manager:

    Project Manager is the most important member of project team

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    Process of Project Management

    Project Planning Project Scheduling Project Control

    Project Team made up of individuals from various areas

    and departments within a company

    Matrix Organization a team structure with members from

    functional areas, depending on skillsrequired

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    Mechanism of Planning

    Define project objective (SMART)

    Define work breakdown structure (WBS) Identify tasks and subtasks -- deliverables

    Lowest element stand alone work package

    Identify tasks relationship

    Identify possible risks

    Estimate work packages (people, time, etc.)

    Create initial schedule Iterate plan (Procedure)

    Document

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    Benefits of the Planning

    Framework for communication Clients and coworkers

    Allocate resources Personnel, equipment and facilities, budget

    Benchmark to measure progress

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    OBJECTIVES OF

    PROJECT MANAGEMENT

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    Objectives of Project management

    To complete project withinelapsed time

    To ensure optimum utilization ofavailable resources without delay

    To complete a project with a

    minimum of capital investment.

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    PROJECT MANAGEMENTPROCESS

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    Project Management Process

    Planning

    Objectives

    Resources

    Work break-down sched.

    Organization

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    Project Management Process

    Planning

    Objectives

    Resources

    Work break-down sched.

    Organization

    Scheduling

    Project

    activities

    Start &end times

    Network

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    Project Management Process

    Planning

    Objectives

    Resources

    Work break-down sched.

    Organization

    Scheduling

    Project

    activities Start &

    end times

    Network

    Controlling

    Monitor, compare,

    revise, action

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    PROJECT PLANNING

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    Project Planning

    Establishing objectivesEstablishing objectives

    Defining projectDefining project Creating work breakdownCreating work breakdown

    structure (WBS)structure (WBS)

    Determining resourcesDetermining resources

    Forming organizationForming organization

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    Work Breakdown Structure (WBS)

    First Step in Project Management Begins with a Work Breakdown

    Lists the WHAT of a Project

    Begins with Finished Project

    Consists of Tree Chart, with Each Branch Listing theWHATs at that Level

    Then List Each Task that Must Be Completed toAccomplish the WHAT Start at top, progressively break work down into work

    packages

    Roll up the packages for bottom up estimating Packages give clear work assignments

    Splits work into manageable, logical packages

    Make sure packages can be tested for

    completeness

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    Project Organization

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    Project Organization

    Often temporary structure

    Uses specialists from entire company

    Headed by project manager Coordinates activities

    Monitors schedule

    & costs

    Permanent

    structure called

    matrix organization

    Acct.Eng. Eng.

    Mkt.

    Mgr.

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    PROJECT SCHEDULING

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    Project Scheduling

    Sequencing activities

    Identifying precedence

    relationships

    Determining activity times

    & costs

    Estimating material &

    worker requirements Determining critical

    activitiesJ

    F MA

    M JJ

    Month

    Activity

    Design

    Build

    Test

    PERT

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    Project Scheduling TechniquesProject Scheduling Techniques

    Gantt chart

    Critical Path Method(CPM)

    Program Evaluation &

    Review Technique(PERT)

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    More popu la r Techn iques o f Net w o rk a re :

    CPM Critical Path Method

    PERT Programme Evaluation and Review Method

    LCS Least Cost Method

    RAMS Resource Allocation and Multi-projectScheduling

    MAP Manpower Allocation Procedure

    RPSM Resource Planning and SchedulingMethod

    GERT Gr aphica l Eva luat ion an d Rev iewTechn ique

    Project Scheduling TechniquesProject Scheduling Techniques

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    PROJECT CONTROL

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    Project Control

    Time management Cost management Quality management

    Performance management Earned Value Analysis a standard procedure for numerically

    measuring a projects progress, forecastingits completion date and cost and

    measuring schedule and budget variation Communication Enterprise project management

    Periodical check list concerned with:Periodical check list concerned with:

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    GANTT CHART

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    Gantt Chart

    Gantt Chart was developed by

    Henry Laurence Gantt (1861-1919) wasa mechanical engineer and management

    consultant who is most famous fordeveloping the Gantt chart in the1910s. These Gantt charts wereemployed on major infrastructure

    projects including the Hoover Dam andInterstate highway system. He refinedproduction control and cost controltechniques.

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    Example of Gantt Chart

    | | | | |

    Activity

    Design houseand obtainfinancing

    Lay foundation

    Order andreceivematerials

    Build house

    Select paint

    Select carpet

    Finish work

    00 22 44 66 88 1010MonthMonth

    MonthMonth11 33 55 77 99

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    Gantt Chart-Activities in Buy a House

    ` BUY A HOUSE

    LOCATION FINANCINGFIND

    HOUSE

    1 - Criteria 3- Determine

    affordability 6- Type of

    House

    2- Visit

    Locations4

    - Determine

    mortgage

    provider

    7

    - Find Real

    Estate

    Agent

    5

    - Lockup

    mortgage

    commitment

    8- Look for

    House

    9

    - Make

    Offer, P&S

    Agreem't

    10 - Closing

    TASK PREDECESSOR

    1-criteria 3

    2-visit loc. 13-affordability

    4-mortgage co 3

    5-mortg lock 4

    6-type of hse 1

    7-real est agent 2, 6

    8-look for hse 7

    9-offer, P&S 5, 8

    10-closing 9

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    Gantt Chart Buy a House

    ID Task Name

    1 BUY HOUSE

    2 LOCATION

    3 Determine location criteria

    4 Visit key locations

    5 FINANCING

    6 Determine affordability

    7 Assess Mortagg Provider

    8 Secure Mortagg Commitmt

    9 FIND HOUSE

    10 Type of House

    11 Find RealEstate Agent

    12 Look for House

    13 Make Offer, P&S Agreement

    14 Closing

    2/5

    2/5

    2/5

    2/14

    2/5

    2/24

    M T W T F S S M T W T F S S M T W T F S S M T W T

    ek 1 Week 2 Week 3 Week 4

    Simple Gantt Chart ViewSimple Gantt Chart ViewSimple Gantt Chart View

    TASK PREDECESSOR

    1-criteria 3

    2-visit loc. 1

    3-affordability

    4-mortgage co 3

    5-mortg lock 4

    6-type of hse 1

    7-real est agent 2, 6

    8-look for hse 7

    9-offer, P&S 5, 8

    10-closing 9

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    CPM & PERTCPM & PERT

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    CPM & PERTCPM & PERT

    Network techniques

    Developed in 1950s

    CPM by DuPont for chemical plants In 1957

    suitable for Civil & Mechanical Projects PERT by U.S. Navy for Polaris missile in 1958

    consulting with M/s Booz, Allen & Hamilton

    Consider precedence relationships &

    interdependencies Each uses a different estimate of activity

    times

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    CPM & PERT StepsCPM & PERT Steps

    Identify activities

    Determine sequence

    Create network Determine activity times

    Find critical path Earliest & Latest start times

    Earliest & Latest finish times Slack or Float

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    Completion date?

    On schedule? Within budget?

    Probability of completing by ...?

    (Duration)

    Critical activities?

    Enough resources available?

    How can the project be finished earlyat the least cost?

    Questions Answered by PERT & CPMQuestions Answered by PERT & CPM

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    Constructing NetworksConstructing Networks

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    Graphical Representation ofEvents and Activities

    Flow Charting - Uses Nodes andArrows

    Arrows

    An arrow leads from tail to headdirectionally

    Nodes

    A node is represented by a circle or any

    mathematical symbol

    ArrowNode

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    Activity On Node (AON)

    Task is Represented by Node as theCompletion of an Activity

    Arrows Represent the Sequential

    Linkages Between Activities For Example, Node 1 is Begin, Node 2

    is Complete Task 1, Node 3 isComplete Task 2

    1 2 3

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    Activity On Arrow (AOA)

    Task is Represented by an ArrowBounded on Either End by a Node(Event)

    Each Event is Identified by a Number The Activity is Designated by the

    Leading Event Number and theFollowing Event Number - i.e. Activity

    1 - 2

    1 2

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    Designating Task Relationships

    Sequential vs. Concurrent Activities

    1 2 3

    1

    2

    3

    4

    Sequential Task Relationship

    Concurrent Task Relationships

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    Designating DUMMY Activities

    Represented by Dashed Arrows

    Show Sequential Relationships

    Among Tasks, but Take No time orResources

    1

    2

    3

    4

    Dummy Activity 2-3

    indicates that both

    Activities 1-2 and 2-3 must

    be Completed beforebeginning Activity 3-4

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    Network TermsNetwork Terms

    224 Years

    Activity(Arrow)

    RegisterReceive

    degree

    Project: Obtain a college degree - B. Tech.

    Event (Node)

    Attend class,study etc.

    11

    Event (Node)

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    Activity

    Relationships

    Activity

    Relationships

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    Activity RelationshipsActivity Relationships

    11

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    Activity RelationshipsActivity Relationships

    11A

    B

    A & B can occurconcurrently

    22

    33

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    Activity RelationshipsActivity Relationships

    11 44

    22

    33

    A

    B

    AC

    A must be donebefore C & D can

    begin

    D

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    Activity RelationshipsActivity Relationships

    11 44

    22

    33

    A

    B E

    C

    B & C must be donebefore E can begin

    D

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    Activity RelationshipsActivity Relationships

    11 44

    22

    33

    A

    B E

    C

    A must be donebefore C & D can

    begin

    A & B can occurconcurrently

    D

    B & C must be donebefore E can begin

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    Dummy ActivitiesDummy Activities

    Activities are defined often bybeginning & ending events

    Example: Activity 2-3

    Every activity must have unique pairof beginning & ending events

    It is an imaginary activityIt is an imaginary activity

    Consume no Time or ResourcesConsume no Time or Resources

    Dummy activities maintain precedence orDummy activities maintain precedence or

    logical sequence of activities.logical sequence of activities.

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    Dummy ActivitiesExample

    Dummy ActivitiesExample

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    Dummy Activities ExampleDummy Activities Example

    111 4443331-2

    2-3

    Incorrect

    2222-3

    3-4

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    Dummy Activities ExampleDummy Activities Example

    Different activities;

    same designation

    111 444333

    1-2

    2-3Incorrect

    2222-3

    3-4

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    Dummy Activities ExampleDummy Activities Example

    Incorrect

    111 444222

    333

    555

    1-2

    2-3

    2-4 4-5

    3-4: Dummy

    activity

    Correct

    111 444333

    1-2

    2-3

    222 2-3

    3-4

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    Some more Example of Dummy Activities

    Ex I

    A Pr i n t i ng i nv i t a t i on Ca rds

    B Co l lect ion o f Add r ess

    C D ispa t ch ing o f Card s

    222

    111

    333 444BB

    A

    CC

    2-3: Dummy

    activity

    S E l f D

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    Some more Example of DummyActivities

    Ex II

    I f A & E a r e co n cu r r e n t

    B i s a f t e r A & E and

    F i s a f t e r E

    EE

    A

    FF

    BB

    L b li th E t b

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    Labeling the Events byDr. Fulkersons Rules:

    Numbering the events by DR. Fulkersons ru les: There is a single initial event in the net work diagram.

    This initial event will have arrows coming out of it andnone entering it. Number this initial event as 1.

    Neglect all the arrows emerging out of the initialevent numbered 1. Doing so, it will apparently

    provide one or more new initial events. Number these apparently produced new initial events

    as 2, 3, 4 etc. Again neglect all emerging arrows from these

    numbered events. This will create few more initialevens.

    Follow rule 3. Continue this operation until the last event, which hasno emerging arrows, is numbered.

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    Numbering the Events

    AA

    mmm nnn

    ooo

    ppp

    qqq

    rrr

    sss tttBB

    CC

    AA GG

    DD

    FF

    II

    HH

    JJ

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    Network ExampleNetwork Example

    Youre a project manager for Bechtel.Construct the network.

    Activity PredecessorsA --B AC AD B

    E BF CG DH E, F

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    Network Example - AONNetwork Example - AON

    A

    C

    E

    F

    B

    DG

    H

    Z

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    Network Example - AOANetwork Example - AOA

    2

    4

    51

    3 6 8

    7 9

    A

    C F

    EB

    D

    H

    G

    ActivityActivity PredecessorsPredecessors

    AA ----BB AA

    CC AA

    DD BB

    EE BB

    FF CC

    GG DD

    HH E, FE, F

    Rough arrow diagramRough arrow diagram

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    2

    4

    51

    3 6

    7A

    C F

    EB

    D

    H

    G

    Network Example - AOANetwork Example - AOA

    Final Arrow DiagramFinal Arrow Diagram

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    C P M Technique - foretaste

    Activity oriented technique Single Time estimation Designed for repetitive projects Not Statistically analyzed

    Demarcates critical activities Dummy activities are not necessary Employs words like arrow diagram,

    nodes and floats etc

    Suitable for industrial settings, plantmaintenance, civil constructionprojects etc.

    Critical Path AnalysisCritical Path Analysis

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    Critical Path AnalysisExample

    Critical Path AnalysisExample

    EventID

    Pred. DescriptionTime(Wks)

    A None Prepare Site 1

    B A Pour fdn. & frame 6

    C B Buy shrubs etc. 3

    D B Roof 2

    E DDo interior work

    3F C Landscape 4

    G F, E Move In 1

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    Critical Path Analysis ExampleCritical Path Analysis Example

    EventID

    Acty.. DescriptionTime(Wks)

    A 1 - 2 Prepare Site 1

    B 2 - 3 Pour fdn. & frame 6

    C 3 - 4 Buy shrubs etc. 3

    D 3 - 5 Roof 2

    E 5 - 6Do interior work

    3F 4 - 6 Landscape 4

    G 6 - 7 Move In 1

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    2

    4

    5

    1 3 6 7A.1

    C.3 F.4

    E.3

    B.6

    D.2

    G.1

    Critical Path Analysis ExampleCritical Path Analysis Example

    EventID

    Acty..

    A 1 - 2

    B 2 - 3C 3 - 4

    D 3 - 5

    E 5 - 6

    F 4 - 6G 6 - 7

    Different paths from network:Different paths from network:

    11--22--33--44--66--77 -- 15 (Critical Path)15 (Critical Path)

    11--22--33--55--66--77 -- 1313

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    Earliest Start Time & Finish StepsEarliest Start Time & Finish Steps

    Begin at starting event & work forward

    EST = 0 for starting activities

    EST is earliest start

    EFT = EST + Activity time EFT is earliest finish

    EST = Maximum EFT of allpredecessors for non-starting activities

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    Latest Start Time & Finish StepsLatest Start Time & Finish Steps

    Begin at ending event & workbackward

    LFT = Maximum EFT for endingactivities

    LFT is latest finish; EFT is earliest finish

    LST = LFT - Activity time LST is latest start

    LFT = Minimum LST of all successorsfor non-ending activities.

    E li L & Sl k d i

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    Earliest, Latest & Slack durationsEarliest, Latest & Slack durations

    Activity ES EF LS LF Slack

    A 1-2 0 1 0 1 0

    B 2-3 1 7 1 7 0C 3-4 7 10 7 10 0D 3-5 7 9 9 11 2E 5-6 9 11 11 14 3

    F 4-6 10 14 10 14 0G 6-7 14 15 12 15 0

    Earliest LatestAct.

    Dura.

    1

    63

    23

    41

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    PERT

    &Time Estimates

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    Event oriented technique Three time estimation

    Use of dummy activities are required representing the proper sequence

    A probabilistic model with uncertaintyin activity duration

    Analyzed statistically

    Employs words Network diagram,events and Slack etc

    PERT Technique - foretaste

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    Activity Time Estimates

    CPM - One Time Estimate perActivity

    PERT - Three Time Estimates per

    Activity to = Optimistic Time Estimate

    tm = Most Likely Time Estimate

    tp = Pessimistic Time Estimate

    Can Calculate Activity Mean TimeEstimate and Variance

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    PERT Time Estimates

    Activity Mean Time Estimate = te Activity Variance Estimate = Sigma

    e

    te = (to + 4tm + tp)/6

    Sigmae

    = (tp

    - to

    )/6

    Can Use Central Limit Theorem to Estimate Project Time

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    21

    Fid

    Ft

    t

    Ff

    E2

    L2

    E1

    L1

    Computing the Float value

    l k l i

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    Example Network Flow Diagram

    7

    6

    5

    4

    3

    2

    1

    B

    A

    E

    C

    D

    G

    F

    H

    I

    J

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    Example Activity Characteristics

    A 1 - 2 1 0 1 2 1 4 1 2 2 / 3

    B 1 - 3 9 1 1 1 3 1 1 2 / 3

    C 2 - 4 1 3 1 1 4 5 / 3

    D 2 - 5 1 8 9 7 4 / 3

    E 3 - 4 1 7 1 3 7 6 / 3

    F 3 - 6 5 1 0 1 5 1 0 5 / 3

    G 4 - 5 8 1 3 1 8 1 3 5 / 3

    H 4 - 6 1 7 1 9 8 9 / 3

    I 5 - 6 6 1 0 2 0 1 1 7 / 3

    J 6 - 7 6 1 0 1 4 1 0 4 / 3

    Activity a m b te Sigmae

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    Example Network Flow Diagram

    7

    6

    5

    4

    3

    2

    1

    te =11

    te =12

    te =7

    te =7

    te =13

    te =10

    te =8

    te =11

    te =10

    te =4

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    Earliest Start Time & Finish StepsEarliest Start Time & Finish Steps

    Begin at starting event & work forward

    EST = 0 for starting activities

    EST is earliest start EFT = EST + Activity time

    EFT is earliest finish

    EST = Maximum EFT of all

    predecessors for non-starting activities

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    Example Network Flow Diagram

    7

    6

    5

    4

    3

    2

    1

    te =11

    te =12

    te =7

    te =7

    te =13

    te =10

    te =8

    te =11

    te =10

    te =4

    ES=12

    ES=52

    ES=42

    ES=31

    ES=18

    ES=11

    ES=0

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    Latest Start Time & Finish StepsLatest Start Time & Finish Steps

    Begin at ending event & workbackward

    LFT = Maximum EFT for endingactivities

    LFT is latest finish; EFT is earliest finish

    LST = LFT - Activity time

    LST is latest start

    LFT = Minimum LST of all successorsfor non-ending activities.

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    Example Activity Characteristics

    1 - 2 1 0 1 2 1 4 1 2 2 / 3 0 2 1 2 1 4

    1 - 3 9 1 1 1 3 1 1 2 / 3 0 0 1 1 1 1

    2 - 4 1 3 1 1 4 5 / 3 1 2 1 4 1 6 1 8 2 - 5 1 8 9 7 4 / 3 1 2 2 4 1 9 3 1

    3 - 4 1 7 1 3 7 6 / 3 1 1 1 1 1 8 1 8

    3 - 6 5 1 0 1 5 1 0 5 / 3 1 1 3 2 2 1 4 2

    4 - 5 8 1 3 1 8 1 3 5 / 3 1 8 1 8 3 1 3 1

    4 - 6 1 7 1 9 8 9 / 3 1 8 3 4 2 6 4 2

    5 - 6 6 1 0 2 0 1 1 7 / 3 3 1 3 1 4 2 4 2

    6 - 7 6 1 0 1 4 1 0 4 / 3 4 2 4 2 5 2 5 2

    to tm tp te Sigmae EST EFT LFTLST

    Example Network Flow Diagram

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    a p e et o o ag aWith Critical Path

    7

    6

    5

    4

    3

    2

    1

    t1-3=11

    0|0|11|11

    t1-2

    =12

    0|2|12|14

    t3-4=7

    11|11|18|18

    t2-5=7

    12|24|19|31

    t4-5=1318|18|31|31

    t3-6=1011|32|21|42

    t4-6=8

    18|34 |26|42

    t5-6

    =11

    31|31|42|42

    t6-7=10

    42|42|52|52

    t2-4=4

    12|14|16|18

    ES|LS|EF|LF

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    21

    Fid

    Ft

    t

    Ff

    E2

    L2

    E1

    L1

    Computing the Float value

    Distinction between CPM & PERT

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    Distinction between CPM & PERT

    Activity oriented technique. It has one time estimate. Designed for repetitive

    projects. Not statistically analyzed.

    It demarcates critical activities.

    It employs words like arrowdiagram, node, floats etc.

    Dummy activities are notnecessary.

    Suitable for industrial settings,plant maintenance, civilconstruction projects.

    A deterministic model with wellknown activities times basedon past experience.

    Cost is not directly proportionalto time and const is thecontrolling factor.

    Event oriented technique. It has three time estimation. Suitable for non-repetitive

    projects. Analyzed statistically. It does not demarcated critical

    and non-critical activities.

    It employs words like networkdiagram, events Slack etc.

    Use of dummy activities arerequired representing theproper sequence.

    Suitable for defense projectsand R & D etc. Where

    activities cannot be predicted. A probabilistic model with

    uncertainty in activitiesduration

    Cost varies directly with timeand time is the controllingfactor.

    C P MC P M P E R TP E R T

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    Benefits &

    Limitationsof PERT/CPM

    Benefits &

    Limitationsof PERT/CPM

    B fit f PERT/CPMBenefits of PERT/CPM

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    Benefits of PERT/CPMBenefits of PERT/CPM

    Useful at many stages of projectmanagement

    Mathematically simple

    Use graphical displays

    Give critical path & slack time

    Provide project documentation Useful in monitoring costs and time

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    Limitations of PERT/CPMLimitations of PERT/CPM

    Clearly defined, independent, &stable activities

    Specified precedence relationships

    Activity times (PERT) followbeta distribution

    Subjective time estimates

    Over emphasis on critical path

    C l iC l i

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    ConclusionConclusion

    Explained what a project is

    Summarized the CPM / PERT projectactivities and their time estimates

    Drew project networks

    Compared PERT & CPM

    Determined slack & critical path

    Computed project probabilities

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    THANK YOU