Project Management 13-3-13
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Transcript of Project Management 13-3-13
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Module 8: Project Management
McInnis Canyons National Conservation Area
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How the customer
explained it
How the Project Leader
understood it.
How the Analyst
designed it.
How the Programmer
wrote it.
How the Business
Consultant described it.
How the projectwas documented.
What Operationsinstalled.
How the customerwas billed.
How it wassupported.
What the customerreally needed.
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Objective
At the end of this module, youwill be able to use project
management skills to managethe scope, time, and resources of
a recreation project to producethe desired end product(s).
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In competencies! 4.1 Serve as an advocate for the BLMs mission in all
phases of program management. 4.1.1 Use a basic knowledge of the mission, role, and goals ofBLM to budget, implement, and evaluate the recreation andvisitor services program. (entry level)
4.1.2 Plan, program, budget, monitor, and evaluate BLMsrecreation and visitor service programs. (intermediate level)
4.1.3 Lead and mentor others in program management. (seniorlevel)
4.2 Administer all phases of project management. 4.2.1 Apply a basic knowledge of project management, problem
solving and decision-making tools and techniques. (entry level) 4.2.2 Manage projects. (intermediate level)
4.2.2a Define a project, its objectives, and measurement criteria. 4.2.2b Estimate schedules, costs, and resources needed. 4.2.2c Develop a work breakdown or task structure. 4.2.2d Apply risk management techniques. 4.2.2e Develop a scope of work and manage contracts.
4.2.2f Close out a project.
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Exercise
Diagram the process you use tomanage a recreation project.
Use whatever graphics, arrows,short phrases, times, etc
Use just one side of paper. 3 Minutes
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Matts (Textbook) Diagram
Sample Project
Visualize
Plan
Implement
Monitor / Review
Evaluate / Modify
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What is Project Management?
Science of managing scope,resources, and timerequired to complete a
project
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Limited in time
Has a defined start date and end date
Has defined deliverables Has interrelated activities
Requires resources
Has a sponsor/customer
Has not been done before
Characteristics of a Project
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Your project?
Limited in time
Defined start and enddates
Defined deliverables
Has interrelated activities
Requires resources
Has a sponsor / customer
Has not been done before
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Is limited in time?yes, must be complete in 9months
Has start and end date March 2008 December
2008 Has defined deliverables Recreation
Implementation Plan / Management Plan
Has interrelated activities Yes
Requires resources workmonths, team, manager
Has sponsor/customer sponsor: field manager
Has not been done before no as we are now using
outcome based recreation planning
Characteristics of the
Gateway RAMP
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Why project management?
Poorly planned projects can lead to:
high stress, inability to focus
ambiguous roles and responsibilities multiple projects, multiple supervisors
uncertain funding
missed deadlines
poor quality
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The BLMPM Toolkit!
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Project Management Triangle
Time/Resources/Scope relationship
Scope
TimeResources
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Seven Components of PM
1. Scope
2. Quality
3. Time4. Cost
5. Risk
6. Human resources
7. Communications
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1. Scope
What are products and outcomes?
How is it documented? How will you manage scope?
What if scope changes?
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Scope Creep and Expansion
TimeResources
Trail Plan 8,000 acres
Original Scope
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Scope Creep and Expansion
TimeResources
Trail Plan 8,000 acres
Trail plan: 20,000 acres
Original Scope
Expanded Scope
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Scope Creep and Expansion
TimeResources
Trail Plan 8,000 acres
Trail Plan 20,000 acres
Original Scope
Expanded Scope
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2. Quality
What is the quality of the
product or outcome of theproject?
What type of project is it? Is it an internal or external
document/project/etc.?
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3. Time
How much time isavailable to completethis project?
How will youschedule peoplestime?
What must be done
first? Next? Last?
What projects will be postponed if scopeincreases?
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More questions about time
How much time do you & team havefor project?
What is time required to complete each
task What is time sequence of tasks?
How do you record everyones time?
Which tasks must be done first (intime)?
How do you keep track of all this?
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4. Costs
Financial What is cost to build,operate, and maintain?
Time what projects will you not work
on due to this assignment? Sources where will funds come from? Appropriated funds
Contributed funds
Grants Assistance agreements
Other
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5. Risk
Often overlooked, ignored, but affectsoutcome. Risk must be managed!
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Thinkabout
risk
What are types of risks will you face in writingan implementation plan for Gateway SRMA?
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Some Potential Risks
Team members change
Field manager and supervisors change
Staff changes
Boundaries for SRMA change
Boundaries for RMZs change New or refined state office guidance issued
Recreational use decreases (or increases)
You are assigned collateral duties (safety committee
member, fire operations) Fire season affects team members availability
Weather could prevent field work
Changes in customer preferences
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How Do You Manage Risk?
Identify develop a complete list, use your team.
(financial, external, technical, legal, procurement)
Analyze what is probability, what is impact
Prioritize which are worthy of attention
Plan what will be the response to risks
Execute
Evaluate
Document
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6. Human Resources
Who will be involved?
Competencies of team?
Do team members need training?
How do build team support?
What reward and recognition?
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6. Human Resources
Human nature to underestimate work andbe overly optimistic about time, cost, andscheduling
How can you increase capacity? Partnerships
Stakeholder, interested parties
Volunteers High School community service requirements?
University graduate students
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7. CommunicationsWith whom and how do you communicate?
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Example: Develop a contact list for this project:
A trail plan for a 20,000 acre urban-wilderness interface RMZ.
~ 25 miles of trails that are heavily used by hikers and equestrians.Many of these trails are located in unsustainable locations. Somewill need to be relocated, some closed entirely.
This trail system is also heavily utilized by several commercialoutfitters for equestrian trail rides (100+ rides/wk.)
The Backcountry Horsemen adopt a trail in this area, as does yourfriendly Friends Group, the CO Mountain Club and the COEnvironmental Coalition. Some of these trails will likely be closed.
An existing housing development and a new development (in the
final planning stages) are located immediately adjacent to this trailsystem, as is a local government park, a National Park Service unit,and Bureau of Rec lands managed by the state Division of Wildlife.
Also, three BLM engineers have three TH different construction
/reconstruction projects in various stages of planning for this RMZ.
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McInnis Canyons NCA - RMZ #4
User groups / interest groups / commercial groups FMC, BCH, CEC, CMC, SC, other hiking clubs, HOA,
real estate developer, comm. outfitter, non-affiliatedequestrian users, non-affiliated hikers, Fruita Rotary,FMHS
External government NPS, CDOW, BOR, Mesa County, City of Fruita,
COSP
BLM Park rangers (x3), State rec lead (x2 - one for BPS/
budget/BBM and one for trails issues/supplemental
funding), local FO trails guru, engineering staff (x3),NCA manager, FO manager, archaeologist, specialists
How? Email, phone, user group meetings, public meetings,
field trips / informational hikes, internal meetings
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7. CommunicationsWith whom and how do you communicate?
Who: Team, managers, stakeholders, state officecontacts, volunteer groups, user groupsenvironmental groups, local residents, state and localpoliticians/staff, unaffiliated visitors
How:
Email communication to all team members
Phone some folks still dont like email
Walk across the office Use task/document approval sheets
Conduct briefings: brown bags, lunches,stakeholders, managers briefings
Websites: BLM / interest groups / user groups
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Project planning tools
Hard copy calendar Franklin Day Planner
Palm / Blackberry / PDA Lotus Notes calendar Random scratching on paper
scattered about your desk To do list Work breakdown structure (WBS)
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Basic WBS Diagram
Project
Deliverable 1.0 Deliverable 3.0Deliverable 2.0
Work Package 1.1
Work Package 1.2
Work Package 1.3
Work Package 2.4
Work Package 2.3
Work Package 2.2
Work Package 2.1
Work Package 3.3
Work Package 3.2
Work Package 3.1
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Basic WBS Diagram
Project
Deliverable 1.0 Deliverable 3.0Deliverable 2.0
Work Package 1.1
Work Package 1.2
Work Package 1.3
Work Package 2.4
Work Package 2.3
Work Package 2.2
Work Package 2.1
Work Package 3.3
Work Package 3.2
Work Package 3.1
A deliverable-oriented grouping of project elements that
organizes and defines the total scope of the project work.
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Basic WBS Diagram
Project
Deliverable 1.0 Deliverable 3.0Deliverable 2.0
Work Package 1.1
Work Package 1.2
Work Package 1.3
Work Package 2.4
Work Package 2.3
Work Package 2.2
Work Package 2.1
Work Package 3.3
Work Package 3.2
Work Package 3.1
Work not in the WBS is not in scope of the project.
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Basic WBS Diagram
Project
Deliverable 1.0 Deliverable 3.0Deliverable 2.0
Work Package 1.1
Work Package 1.2
Work Package 1.3
Work Package 2.4
Work Package 2.3
Work Package 2.2
Work Package 2.1
Work Package 3.3
Work Package 3.2
Work Package 3.1
Each descending level represents an increasingly
detailed description of the project elements.
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Basic WBS Diagram
Project
Deliverable 1.0 Deliverable 3.0Deliverable 2.0
Work Package 1.1
Work Package 1.2
Work Package 1.3
Work Package 2.4
Work Package 2.3
Work Package 2.2
Work Package 2.1
Work Package 3.3
Work Package 3.2
Work Package 3.1
Often used to develop or confirm a common
understanding of project scope.
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What does a WBS look like?
1. Write first draft of policy
2. Review with team/manager
3. Implement
4. Evaluate
5. Make changes
List Format
1. Manage
1.1 Plan
1.2 Execute
1.3 Control
1.4 Close
2. Requirements
2.1 Assess2.2 Determine
2.3 Analyze
2.4 Propose
3. Design
3.1 Engineer
3.2 Specify
4. Build4.1 Construct
4.2 Test
4.3 Validate
4.4 Integrate
Tableofcontents
format
Hierarchy Diagram Format
Project
Manage DesignReqmts Build Deliver
Plan
Execute
ControlClose
Assess
Determine
AnalyzePropose
Engineer
Specify
Construct
Test
ValidateIntegrate
Install
Train
b hi
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Remember this? 4.1 Serve as an advocate for the BLMs mission in all
phases of program management. 4.1.1 Use a basic knowledge of the mission, role, and goals ofBLM to budget, implement, and evaluate the recreation andvisitor services program. (entry level)
4.1.2 Plan, program, budget, monitor, and evaluate BLMsrecreation and visitor service programs. (intermediate level)
4.1.3 Lead and mentor others in program management. (seniorlevel)
4.2 Administer all phases of project management. 4.2.1 Apply a basic knowledge of project management, problem
solving and decision-making tools and techniques. (entry level) 4.2.2 Manage projects. (intermediate level)
4.2.2a Define a project, its objectives, and measurement criteria. 4.2.2b Estimate schedules, costs, and resources needed. 4.2.2c Develop a work breakdown or task structure. 4.2.2d Apply risk management techniques. 4.2.2e Develop a scope of work and manage contracts.
4.2.2f Close out a project.
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Work Breakdown Structure and Codes
Work Packages areindividual project
activities
Project
2.0 3.0 4.0
2.1
2.2
2.3
3.1
3.2
2.3.1
2.3.2
Deliverables aremajor projectcomponents
Subdeliverables aresupporting deliverables
The project is the
overall project underdevelopment
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WBS May Include
Work item number and time Description of task
Duration
Who is going to do it Dependencies (A before B, B and C can be done
concurrently, D done at anytime during process)
Include 2 to 3 levels
Tip: It is a tool, not an end in itself.
E i D l WBS (2 3 l l ) f thi j t
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Exercise: Develop a WBS (2-3 levels) for this project:
A trail plan for a 20,000 acre urban-wilderness interface RMZ.
~ 25 miles of trails that are heavily used by hikers and equestrians.Many of these trails are located in unsustainable locations. Somewill need to be relocated, some closed entirely.
This trail system is also heavily utilized by several commercialoutfitters for equestrian trail rides.
The Backcountry Horsemen adopt a trail in this area, as does yourfriendly Friends Group and multiple local environmentalorganizations. Some of these trails will likely be closed.
An existing housing development and a new development (in the
final planning stages) are located immediately adjacent to this trailsystem, as is a local government park, a National Park Service unit,and Bureau of Rec lands managed by the state.
Also, three BLM engineers have three TH different construction
/reconstruction projects in various stages of planning for this RMZ.
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M
CNCATra
ilPla
n
WBS
1.0 Outreach and communication strategy
1.1 Identify interested parties
1.1.1 Other public agencies
1.1.2 Volunteer groups
1.1.3 User groups
1.1.4 Community groups1.2 Develop contact list/database (email and phone numbers)
1.3 Initial outreach to interested parties
1.3.1 TV / Newspapers
1.3.1.1 Press release
1.3.1.2 Direct contact with NCA-friendly media
1.3.2 NCA website update
1.3.3 Email to all addresses on contact list1.3.4 Email to Friends of MCNCA membership database
1.3.5 Outreach field trips
1.4 Coordinate volunteer effort for trail recon and surveys
2.0 Preplan trail recon/evaluation
2.1 Develop trail condition monitoring form/database
2.2 Trail recon schedule
2.3 Recon/evaluate all trails
2.3.1 GPS all routes2.3.2 Complete trail evaluation forms/enter into database
2.4 Identify all major control points / required access points
2.4.1 Potential equestrian trail designations
2.5 Update front country trail map (all routes, designated, social, closed)
3.0 Front Country trail plan first draft
3.1
3.1.1
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Benefits of the WBS
Estimates
Schedule
Project Plan
Risk andContingency
Plans
ProgressReports
Activity List
Risk Control
Project
Control ChangeControl
CommunicationControl
WBS
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Develop Your PM Skills
Enroll in BLMs Project Management for LandUse Planners, 1610-07
Enroll in community college / distance
learning course Purchase software
Read Project Management Texts (see job aids)
Project Management for Dummies
Visit Project Management websites
Too many to mention, list available at NTCs KRC
R i !
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Review!
What is Project Management?
Science of managing_ _ _ _ _ , _ _ _ _ _ _ _ _ ,and _ _ _ _ required to
complete a project
M R i !
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More Review!
Seven Components of PM
Scope
Quality
Time
Cost
Risk Human resources
Communications
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How can you use projectmanagement skills?
Develop a work breakdown structure forprojects (no matter how big or small) Have all team members and supervisors agree to
the WBS at the beginning of the project Work not in the WBS is not a component of the
project
What are time considerations/funding sources do we have the right mix of in-house staff?
what tasks need to be done first/concurrently/last?
call others: what risks did they encounter
If time decreases, how will we adjust?
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Are there any ProjectManagement concepts
on which I have notbeen clear?
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Objective
At the end of this module, youwill be able to use project
management skills to managethe scope, time, and resources ofa recreation project to produce
the desired end product(s).