Project Management 13-3-13

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    Module 8: Project Management

    McInnis Canyons National Conservation Area

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    How the customer

    explained it

    How the Project Leader

    understood it.

    How the Analyst

    designed it.

    How the Programmer

    wrote it.

    How the Business

    Consultant described it.

    How the projectwas documented.

    What Operationsinstalled.

    How the customerwas billed.

    How it wassupported.

    What the customerreally needed.

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    Objective

    At the end of this module, youwill be able to use project

    management skills to managethe scope, time, and resources of

    a recreation project to producethe desired end product(s).

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    In competencies! 4.1 Serve as an advocate for the BLMs mission in all

    phases of program management. 4.1.1 Use a basic knowledge of the mission, role, and goals ofBLM to budget, implement, and evaluate the recreation andvisitor services program. (entry level)

    4.1.2 Plan, program, budget, monitor, and evaluate BLMsrecreation and visitor service programs. (intermediate level)

    4.1.3 Lead and mentor others in program management. (seniorlevel)

    4.2 Administer all phases of project management. 4.2.1 Apply a basic knowledge of project management, problem

    solving and decision-making tools and techniques. (entry level) 4.2.2 Manage projects. (intermediate level)

    4.2.2a Define a project, its objectives, and measurement criteria. 4.2.2b Estimate schedules, costs, and resources needed. 4.2.2c Develop a work breakdown or task structure. 4.2.2d Apply risk management techniques. 4.2.2e Develop a scope of work and manage contracts.

    4.2.2f Close out a project.

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    Exercise

    Diagram the process you use tomanage a recreation project.

    Use whatever graphics, arrows,short phrases, times, etc

    Use just one side of paper. 3 Minutes

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    Matts (Textbook) Diagram

    Sample Project

    Visualize

    Plan

    Implement

    Monitor / Review

    Evaluate / Modify

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    What is Project Management?

    Science of managing scope,resources, and timerequired to complete a

    project

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    Limited in time

    Has a defined start date and end date

    Has defined deliverables Has interrelated activities

    Requires resources

    Has a sponsor/customer

    Has not been done before

    Characteristics of a Project

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    Your project?

    Limited in time

    Defined start and enddates

    Defined deliverables

    Has interrelated activities

    Requires resources

    Has a sponsor / customer

    Has not been done before

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    Is limited in time?yes, must be complete in 9months

    Has start and end date March 2008 December

    2008 Has defined deliverables Recreation

    Implementation Plan / Management Plan

    Has interrelated activities Yes

    Requires resources workmonths, team, manager

    Has sponsor/customer sponsor: field manager

    Has not been done before no as we are now using

    outcome based recreation planning

    Characteristics of the

    Gateway RAMP

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    Why project management?

    Poorly planned projects can lead to:

    high stress, inability to focus

    ambiguous roles and responsibilities multiple projects, multiple supervisors

    uncertain funding

    missed deadlines

    poor quality

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    The BLMPM Toolkit!

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    Project Management Triangle

    Time/Resources/Scope relationship

    Scope

    TimeResources

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    Seven Components of PM

    1. Scope

    2. Quality

    3. Time4. Cost

    5. Risk

    6. Human resources

    7. Communications

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    1. Scope

    What are products and outcomes?

    How is it documented? How will you manage scope?

    What if scope changes?

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    Scope Creep and Expansion

    TimeResources

    Trail Plan 8,000 acres

    Original Scope

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    Scope Creep and Expansion

    TimeResources

    Trail Plan 8,000 acres

    Trail plan: 20,000 acres

    Original Scope

    Expanded Scope

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    Scope Creep and Expansion

    TimeResources

    Trail Plan 8,000 acres

    Trail Plan 20,000 acres

    Original Scope

    Expanded Scope

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    2. Quality

    What is the quality of the

    product or outcome of theproject?

    What type of project is it? Is it an internal or external

    document/project/etc.?

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    3. Time

    How much time isavailable to completethis project?

    How will youschedule peoplestime?

    What must be done

    first? Next? Last?

    What projects will be postponed if scopeincreases?

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    More questions about time

    How much time do you & team havefor project?

    What is time required to complete each

    task What is time sequence of tasks?

    How do you record everyones time?

    Which tasks must be done first (intime)?

    How do you keep track of all this?

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    4. Costs

    Financial What is cost to build,operate, and maintain?

    Time what projects will you not work

    on due to this assignment? Sources where will funds come from? Appropriated funds

    Contributed funds

    Grants Assistance agreements

    Other

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    5. Risk

    Often overlooked, ignored, but affectsoutcome. Risk must be managed!

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    Thinkabout

    risk

    What are types of risks will you face in writingan implementation plan for Gateway SRMA?

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    Some Potential Risks

    Team members change

    Field manager and supervisors change

    Staff changes

    Boundaries for SRMA change

    Boundaries for RMZs change New or refined state office guidance issued

    Recreational use decreases (or increases)

    You are assigned collateral duties (safety committee

    member, fire operations) Fire season affects team members availability

    Weather could prevent field work

    Changes in customer preferences

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    How Do You Manage Risk?

    Identify develop a complete list, use your team.

    (financial, external, technical, legal, procurement)

    Analyze what is probability, what is impact

    Prioritize which are worthy of attention

    Plan what will be the response to risks

    Execute

    Evaluate

    Document

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    6. Human Resources

    Who will be involved?

    Competencies of team?

    Do team members need training?

    How do build team support?

    What reward and recognition?

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    6. Human Resources

    Human nature to underestimate work andbe overly optimistic about time, cost, andscheduling

    How can you increase capacity? Partnerships

    Stakeholder, interested parties

    Volunteers High School community service requirements?

    University graduate students

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    7. CommunicationsWith whom and how do you communicate?

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    Example: Develop a contact list for this project:

    A trail plan for a 20,000 acre urban-wilderness interface RMZ.

    ~ 25 miles of trails that are heavily used by hikers and equestrians.Many of these trails are located in unsustainable locations. Somewill need to be relocated, some closed entirely.

    This trail system is also heavily utilized by several commercialoutfitters for equestrian trail rides (100+ rides/wk.)

    The Backcountry Horsemen adopt a trail in this area, as does yourfriendly Friends Group, the CO Mountain Club and the COEnvironmental Coalition. Some of these trails will likely be closed.

    An existing housing development and a new development (in the

    final planning stages) are located immediately adjacent to this trailsystem, as is a local government park, a National Park Service unit,and Bureau of Rec lands managed by the state Division of Wildlife.

    Also, three BLM engineers have three TH different construction

    /reconstruction projects in various stages of planning for this RMZ.

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    McInnis Canyons NCA - RMZ #4

    User groups / interest groups / commercial groups FMC, BCH, CEC, CMC, SC, other hiking clubs, HOA,

    real estate developer, comm. outfitter, non-affiliatedequestrian users, non-affiliated hikers, Fruita Rotary,FMHS

    External government NPS, CDOW, BOR, Mesa County, City of Fruita,

    COSP

    BLM Park rangers (x3), State rec lead (x2 - one for BPS/

    budget/BBM and one for trails issues/supplemental

    funding), local FO trails guru, engineering staff (x3),NCA manager, FO manager, archaeologist, specialists

    How? Email, phone, user group meetings, public meetings,

    field trips / informational hikes, internal meetings

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    7. CommunicationsWith whom and how do you communicate?

    Who: Team, managers, stakeholders, state officecontacts, volunteer groups, user groupsenvironmental groups, local residents, state and localpoliticians/staff, unaffiliated visitors

    How:

    Email communication to all team members

    Phone some folks still dont like email

    Walk across the office Use task/document approval sheets

    Conduct briefings: brown bags, lunches,stakeholders, managers briefings

    Websites: BLM / interest groups / user groups

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    Project planning tools

    Hard copy calendar Franklin Day Planner

    Palm / Blackberry / PDA Lotus Notes calendar Random scratching on paper

    scattered about your desk To do list Work breakdown structure (WBS)

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    Basic WBS Diagram

    Project

    Deliverable 1.0 Deliverable 3.0Deliverable 2.0

    Work Package 1.1

    Work Package 1.2

    Work Package 1.3

    Work Package 2.4

    Work Package 2.3

    Work Package 2.2

    Work Package 2.1

    Work Package 3.3

    Work Package 3.2

    Work Package 3.1

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    Basic WBS Diagram

    Project

    Deliverable 1.0 Deliverable 3.0Deliverable 2.0

    Work Package 1.1

    Work Package 1.2

    Work Package 1.3

    Work Package 2.4

    Work Package 2.3

    Work Package 2.2

    Work Package 2.1

    Work Package 3.3

    Work Package 3.2

    Work Package 3.1

    A deliverable-oriented grouping of project elements that

    organizes and defines the total scope of the project work.

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    Basic WBS Diagram

    Project

    Deliverable 1.0 Deliverable 3.0Deliverable 2.0

    Work Package 1.1

    Work Package 1.2

    Work Package 1.3

    Work Package 2.4

    Work Package 2.3

    Work Package 2.2

    Work Package 2.1

    Work Package 3.3

    Work Package 3.2

    Work Package 3.1

    Work not in the WBS is not in scope of the project.

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    Basic WBS Diagram

    Project

    Deliverable 1.0 Deliverable 3.0Deliverable 2.0

    Work Package 1.1

    Work Package 1.2

    Work Package 1.3

    Work Package 2.4

    Work Package 2.3

    Work Package 2.2

    Work Package 2.1

    Work Package 3.3

    Work Package 3.2

    Work Package 3.1

    Each descending level represents an increasingly

    detailed description of the project elements.

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    Basic WBS Diagram

    Project

    Deliverable 1.0 Deliverable 3.0Deliverable 2.0

    Work Package 1.1

    Work Package 1.2

    Work Package 1.3

    Work Package 2.4

    Work Package 2.3

    Work Package 2.2

    Work Package 2.1

    Work Package 3.3

    Work Package 3.2

    Work Package 3.1

    Often used to develop or confirm a common

    understanding of project scope.

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    What does a WBS look like?

    1. Write first draft of policy

    2. Review with team/manager

    3. Implement

    4. Evaluate

    5. Make changes

    List Format

    1. Manage

    1.1 Plan

    1.2 Execute

    1.3 Control

    1.4 Close

    2. Requirements

    2.1 Assess2.2 Determine

    2.3 Analyze

    2.4 Propose

    3. Design

    3.1 Engineer

    3.2 Specify

    4. Build4.1 Construct

    4.2 Test

    4.3 Validate

    4.4 Integrate

    Tableofcontents

    format

    Hierarchy Diagram Format

    Project

    Manage DesignReqmts Build Deliver

    Plan

    Execute

    ControlClose

    Assess

    Determine

    AnalyzePropose

    Engineer

    Specify

    Construct

    Test

    ValidateIntegrate

    Install

    Train

    b hi

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    Remember this? 4.1 Serve as an advocate for the BLMs mission in all

    phases of program management. 4.1.1 Use a basic knowledge of the mission, role, and goals ofBLM to budget, implement, and evaluate the recreation andvisitor services program. (entry level)

    4.1.2 Plan, program, budget, monitor, and evaluate BLMsrecreation and visitor service programs. (intermediate level)

    4.1.3 Lead and mentor others in program management. (seniorlevel)

    4.2 Administer all phases of project management. 4.2.1 Apply a basic knowledge of project management, problem

    solving and decision-making tools and techniques. (entry level) 4.2.2 Manage projects. (intermediate level)

    4.2.2a Define a project, its objectives, and measurement criteria. 4.2.2b Estimate schedules, costs, and resources needed. 4.2.2c Develop a work breakdown or task structure. 4.2.2d Apply risk management techniques. 4.2.2e Develop a scope of work and manage contracts.

    4.2.2f Close out a project.

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    Work Breakdown Structure and Codes

    Work Packages areindividual project

    activities

    Project

    2.0 3.0 4.0

    2.1

    2.2

    2.3

    3.1

    3.2

    2.3.1

    2.3.2

    Deliverables aremajor projectcomponents

    Subdeliverables aresupporting deliverables

    The project is the

    overall project underdevelopment

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    WBS May Include

    Work item number and time Description of task

    Duration

    Who is going to do it Dependencies (A before B, B and C can be done

    concurrently, D done at anytime during process)

    Include 2 to 3 levels

    Tip: It is a tool, not an end in itself.

    E i D l WBS (2 3 l l ) f thi j t

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    Exercise: Develop a WBS (2-3 levels) for this project:

    A trail plan for a 20,000 acre urban-wilderness interface RMZ.

    ~ 25 miles of trails that are heavily used by hikers and equestrians.Many of these trails are located in unsustainable locations. Somewill need to be relocated, some closed entirely.

    This trail system is also heavily utilized by several commercialoutfitters for equestrian trail rides.

    The Backcountry Horsemen adopt a trail in this area, as does yourfriendly Friends Group and multiple local environmentalorganizations. Some of these trails will likely be closed.

    An existing housing development and a new development (in the

    final planning stages) are located immediately adjacent to this trailsystem, as is a local government park, a National Park Service unit,and Bureau of Rec lands managed by the state.

    Also, three BLM engineers have three TH different construction

    /reconstruction projects in various stages of planning for this RMZ.

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    M

    CNCATra

    ilPla

    n

    WBS

    1.0 Outreach and communication strategy

    1.1 Identify interested parties

    1.1.1 Other public agencies

    1.1.2 Volunteer groups

    1.1.3 User groups

    1.1.4 Community groups1.2 Develop contact list/database (email and phone numbers)

    1.3 Initial outreach to interested parties

    1.3.1 TV / Newspapers

    1.3.1.1 Press release

    1.3.1.2 Direct contact with NCA-friendly media

    1.3.2 NCA website update

    1.3.3 Email to all addresses on contact list1.3.4 Email to Friends of MCNCA membership database

    1.3.5 Outreach field trips

    1.4 Coordinate volunteer effort for trail recon and surveys

    2.0 Preplan trail recon/evaluation

    2.1 Develop trail condition monitoring form/database

    2.2 Trail recon schedule

    2.3 Recon/evaluate all trails

    2.3.1 GPS all routes2.3.2 Complete trail evaluation forms/enter into database

    2.4 Identify all major control points / required access points

    2.4.1 Potential equestrian trail designations

    2.5 Update front country trail map (all routes, designated, social, closed)

    3.0 Front Country trail plan first draft

    3.1

    3.1.1

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    Benefits of the WBS

    Estimates

    Schedule

    Project Plan

    Risk andContingency

    Plans

    ProgressReports

    Activity List

    Risk Control

    Project

    Control ChangeControl

    CommunicationControl

    WBS

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    Develop Your PM Skills

    Enroll in BLMs Project Management for LandUse Planners, 1610-07

    Enroll in community college / distance

    learning course Purchase software

    Read Project Management Texts (see job aids)

    Project Management for Dummies

    Visit Project Management websites

    Too many to mention, list available at NTCs KRC

    R i !

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    Review!

    What is Project Management?

    Science of managing_ _ _ _ _ , _ _ _ _ _ _ _ _ ,and _ _ _ _ required to

    complete a project

    M R i !

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    More Review!

    Seven Components of PM

    Scope

    Quality

    Time

    Cost

    Risk Human resources

    Communications

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    How can you use projectmanagement skills?

    Develop a work breakdown structure forprojects (no matter how big or small) Have all team members and supervisors agree to

    the WBS at the beginning of the project Work not in the WBS is not a component of the

    project

    What are time considerations/funding sources do we have the right mix of in-house staff?

    what tasks need to be done first/concurrently/last?

    call others: what risks did they encounter

    If time decreases, how will we adjust?

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    Are there any ProjectManagement concepts

    on which I have notbeen clear?

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    Objective

    At the end of this module, youwill be able to use project

    management skills to managethe scope, time, and resources ofa recreation project to produce

    the desired end product(s).