Project (Duke) on Employment satisfaction

1. INTRODUCTION

1.1 HISTORY

Duke is promoted and managed by Shri Prabhubhai Patel, Shri S.N.Patel, Shri D.K.Patel,

and Shri R.P.Patel. All the founders of Duke are quality conscious. Technology serving

the nation since 1989 by providing quality pumping solution to pump industry.

India’s 2/3 population about 66% is mainly dependent on rain water. Now rapid changing

of modernization is experienced in ruler villages are now days becoming changing its

ground water.

It start up for catering in form of small submersible pumps repairing workshop. Today’s

company has sound financial position powerful management skill and motivated staff. It

is having production of producing pumps sets per day company is square over 41000 sq.

Feet there strong building in 225000 sq. Feet land area.

Duke Plasto Technique Pvt. Ltd. synonymous for manufacturing quality consistent and

reliable products and as its name Duke itself speaks king in pumping solution industries

and winners of national quality award in 2007 from government of India.

Duke Plato Technique Pvt. Ltd.

By Kartik K. Sompura [M.B.A.] Summer Project,VMPIM.

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1.2 VISION

To be eminent global brand providing complete, innovative, invincible quality pumping

paraphernalia under one roof.

1.3 MISSION

We are committed to manufacture products complying with the best quality standards of

the world.

We strive to create an environment that nurtures youth and nourishes the experienced.

On the bedrock of ethics, Duke is instituted by amalgamating the best practices and

technologies of the world.

1.4 VALUES

The values that guide us are trust, ethics, integrity, discipline and performance.



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1.5 COMPANY PROFILE

Name of Company :

Duke Plasto Technique Pvt. Ltd.

Location :

Corporate Office :

401, 4th floor, Ankit Building,

Near Shilp, C.G.Road,

Navarangpura, Ahmedabad-09

Phone : +91 -79 -26405782

Fax : +91 – 79 – 26403428

Works :

N.H.14, Deesa Highway,

Opp. Hotel Green Wood,

Badarpura, Palanpur – 385510

(N.Gujarat, India.)

Size of the Unit :

Medium Scale Industry

Form of Organization :

Partnership Firm



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Name of the Product :

1. Submersible Pumps

2. Motors

3. Monoblock Pumps

4. Centrifugal Pumps

5. Pressure Booster Pumps

Existing Management Body :

Designation Name

Managing Director Mr. P.P.Patel

Executive Director Mr. S.N.Patel

Executive Director Mr. D.K.Patel

Executive Director Mr. R.P.Patel

Chief Accountant Mr. Manubhai Patel

Bankers (1) Bank of Baroda

(2) State Bank of India

HR Manager Mr. Bharatbhai Joshi

Managing Partner Mr. K.B.Solanki



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1.6 ORGANIZATION STRUCTURE



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Managing Director

Manager Production Department

Manager Marketing

Department

Manager HR Department

Manager Finance Department

Accountants Head

Ex. Accountants Cash & Bank

Ex. Accountants Sales

Ex. Accountants Purchase

Ex. Accountants Other Works

1.7 CERTIFICATION

Recognized by the Best Certification

1. Duke Plato Technique Pvt. Ltd. has received ISI certification for IS 4985 in the

year 1999.

2. Received ISI certification for ISI 12818, and ISO 9001:2000 from ABS in the

year 2000.

3. Approval from GWSSB, Gujarat in the year 2001.

4. Approval from UP Jal Nigam in the year 2002.

5. Approval from PHED, Rajasthan in the year 2003.

6. Supplied to UNISEF & WHO, South Africa in the year 2004.

7. Approval from Karnataka water Supply Board in the year 2005.

8. Received National Quality Award for Quality Product in 2006.

9. ISO 9001:2000 certification from TUV:SUD South Asia for quality Management

System in 2008.

10. CE certification from TUV:SUD for Outsource/Export to European Countries.

11. NSIC-CRISIL rating of “CRISIL SE28” for high Performance Capability

certification in year 2008.

12. Received ISI certification for IS 8034 in the year 2008.

13. Applied for BEE Star rating in the year 2008.



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1.8 ORGANIZATION CHART - HR & ADMIN. DEPARTMENT



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Managing Director

Shri P.P.Patel

Dy. Manager HR & System

Mr. P.M.Dalwadi

Asst. Executive-HR

Shubham Chandel

Security Guard

Dinesh

Sabbir

Babubhai

Ganpatlal

Director–Admin. & Purchase

Shri R.P.Patel

Asst. Executive-Admin.

Bharat Joshi

Canteen In charge

Ramesh Loh

Receptionist

Mrs.Sunita Prajapati

Driver

Harchand

Mafatlal

Sweeper

Babubhai

Punjabhai

Maganbhai

PA to MD

Thakor Dhanji

2. PROBLEM DEFINITION

2.1 Objective of Study

As the basic objective of any study is to obtain knowledge, we also undertake a project to

understand employees’ perception about their company and what are the reasons for their

job satisfaction? With the help of that we can find it out the reasons, which affect the

most to employees for satisfaction in their job. Company provides different facilities,

which facilities are most likable by the employee. On the basis of that we can say that,

this is the reason for which employees satisfy with their job and they can stay in the

company for a longer period of time.

The main objective of this project is:

To know business research methodology is helpful in finding the reasons for

employees job satisfaction of Duke Plasto Technique Pvt. Ltd.

It shows the factors affecting employees behaviour when they are stay in the

company for longer period of time.

Research also shows that what are expectations of employees from their

company.

This Research also shows impact of good facility on company’s turn over of

employees.

With the help of finding the reasons we can take corrective steps for improving

the facility more and more and those facility are not likable by employees can

remove and implement a new one for their job satisfaction.



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3. RESEARCH METHODOLOGY

Research Design

Exploratory Research Design

Data collection Method

Primary data by Secondary data

Field survey

Sampling Technique

Non-Probability sample

Convenience sampling

Sample Size = 100

Contact Method -- Personal Interview

Research Instrument -- Questionnaire

Research Approach -- Survey Research



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4. HYPOTHESIS OF THE STUDY

4.1 χ2-Test:

Test of Goodness of Fit

Suppose we have obtain an observation frequency distribution and we are interested in knowing whether the observed frequency distribution support a particular hypothesis for these a very powerful test for testing the significance of discrepancy between observed and expected frequency distribution way given by Karl Pearson in 1900. The test is known as χ2-test at the goodness of fit.

Under the Null hypothesis that there is no significant difference between Observed and Expected frequency. The formula of χ2 is as follow,

χ2=∑ (Fo-Fe) 2/Fe

Note: Here some frequencies are less than 5, to use χ2-Test we have pooling method so where there is the frequency less than 5 we add it with preceding or succeeding one to make it equals to or greater than 5.



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Q.1. Because of Life Insurance Policy Provided by the Company.

Ho=There is no significance difference between the age of employees and reason for

their job satisfaction Because of Life Insurance Policy Provided by the Company.

H1=There is significance difference between the age of employees and reason for their

job satisfaction Because of Life Insurance Policy Provided by the Company.

a=5%

18 to 24 25 to 32 33 to 45 46 to 60

60 and

Above Total

Strongly Disagree 2 4 0 0 0 6

Disagree 3 3 1 0 0 7

Neither Agree Nor


Agree 38 18 3 0 0 59

Strongly Agree 17 3 3 0 0 23

Total 62 30 8 0 0 100

Table 4-1 Life Insurance Policy Provided by the Company



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GRAPPHICAL REPRESENTATION

Strongly Disagree Disagree Neither Agree nor Disagree Agree Strongly AgreeTotal

K

Age 18 to 24 Age 25 to 32 Age 33 to 45 Total

Age

0

25

50

75

100

2 3 2

38

17

62

4 3 2

18

3

30

1 1 3 38 6 7 5

59

23

100

Chart 4-1 Life Insurance Policy Provided by the Company



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Fo Fe (Fo-Fe) (Fo-Fe)2 (Fo-Fe)2/Fe24 6 5.52 0.48 0.2304 0.041700033 6 6.92 -0.92 0.8464 0.122310022 5 5.16 -0.16 0.0256 0.005010038 39 36.98 2.02 4.0804 0.110318 17.7 0.3 0.09 0.005130017 20 18.98 1.02 1.0404 0.05483300 6 8.74 -2.74 7.5076 0.8590

1.1982Table 4-1.1 Life Insurance Policy Provided by the Company

χ2cal=1.1982

DOF=k-m-1

=7-0-1

=6

χ2tab=12.592

χ2cal< χ2tab

1.1982<12.592

At 5% level of significant, the Ho is Accepted.



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Decision: There is no significance difference between the age of employees and reason for their job satisfaction Because of Life Insurance Policy Provided by the Company.

Q.2. Due to Higher Wages & Salary.

Ho=There is no significance difference between the Position of employees in the

Company and reason for their job satisfaction due to higher wages & salary.

H1=There is significance difference between the Position of employees in the Company

and reason for their job satisfaction due to higher wages & salary.

a=5%

Helper Operator Others

Pump

Fitter Winder Total


Disagree 7 2 2 3 0 14

Neither Agree Nor

Disagree 3 2 2 2 7 16

Agree 12 10 2 9 5 38


Total 34 27 10 15 14 100

Table 4-2 Higher Wages & Salary



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Strongly Disagree

DisagreeNeither Agree nor Disagree

AgreeStrongly AgreeTotal

I

Position HelperPosition Operator

Position OthersPosition Pump Fitter

Position WinderTotal

Position

0

25

50

75

100

Val

ues

7 7

3

12

5

34

2 2

10

13

27

1 2 2 23

10

32

9

1

15

75

2

14

8

1416

38

24

100

Chart 4-2 Higher Wages & Salary



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Fo Fe (Fo-Fe) (Fo-Fe)2 (Fo-Fe)2/Fe7 2.72 4.28 18.3184 6.734701007 8 10.04 -2.04 4.1616 0.4145223 7 7.28 -0.28 0.0784 0.0108032 5 11.72 -6.72 45.1584 3.8531227 11 6.24 4.76 22.6576 3.631012 12.92 -0.92 0.8464 0.065510 10.26 -0.26 0.0676 0.006629 11 9.5 1.5 2.25 0.23685 5.32 -0.32 0.1024 0.01925 8.16 -3.16 9.9856 1.223713 6.48 6.52 42.5104 6.5602312 6 9.36 -3.36 11.2896 1.2062

23.9623Table 4-2.1 Higher Wages & Salary

χ2cal=23.9623

DOF=k-m-1

=12-0-1

=11

χ2tab=19.675

χ2cal> χ2tab

23.9623>19.675

At 5% level of significant, the Ho is Rejected.



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Decision: There is significance difference between the Position of employees in the Company and reason for their job satisfaction due to higher wages & salary.

Q.3. Because of good Canteen Facility.

Ho=There is no significance difference between the Monthly Income of employees and

reason for their job satisfaction because of good Canteen Facility.

H1=There is significance difference between the Monthly Income of employees and

reason for their job satisfaction Because of good Canteen Facility.

a=5%

Monthly Income

Less than 5000

Monthly Income

5000 & more Total

Strongly Disagree 7 1 8

Disagree 10 0 10

Neither Agree Nor Disagree 23 0 23

Agree 41 2 43

Strongly Agree 15 1 16

Total 96 4 100

Table 4-3 good Canteen Facility



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Strongly DisagreeDisagreeNeither Agree nor DisagreeAgreeStrongly AgreeTotal

F

Monthly Income less than 5000 Monthly Income 5000 and More Total

Monthly Income

0

25

50

75

100

Val

ues

7

10

23

41

15

96

12

1

4

810

23

43

16

100

Chart 4-3 good Canteen Facility



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Fo Fe (Fo-Fe) (Fo-Fe)2 (Fo-Fe)2/Fe7 7.68 -0.68 0.4624 0.0602110 11 9.92 1.08 1.1664 0.1176023 23 22.48 0.52 0.2704 0.0120041 41 42.2 -1.2 1.44 0.03412151 18 17.72 0.28 0.0784 0.0044

0.2283Table 4-3.1 good Canteen Facility

χ2cal=0.2283

DOF=k-m-1

=5-0-1

=4

χ2tab=9.488

χ2cal< χ2tab

0.2283<9.488


Decision: There is no significance difference between the Monthly Income of employees and reason for their job satisfaction because of good Canteen Facility.



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Q.4. Because Safe Future in the Company.

Ho=There is no significance difference between the age of employees and reason for

their job satisfaction Because Safe Future in the Company.

H1= There is significance difference between the age of employees and reason for their

job satisfaction Because Safe Future in the Company.

a=5%

18 to 24 25 to 32 33 to 45 46 to 60

60 and

Above Total



Neither Agree Nor


Agree 31 18 5 0 0 54


Total 62 30 8 0 0 100

Table 4-4 Safe Future in the Company



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Strongly Disagree

Disagree Neither Agree nor Disagree Agree

Strongly Agree Total

L

Age 18 to 24 Age 25 to 32 Age 33 to 45 Total

Age

0

25

50

75

100

Val

ues

1

5 4

31

21

62

1 12

18

8

30

1

5

2

8

2

76

54

31

100

Chart 4-4 Safe Future in the Company



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Fo Fe (Fo-Fe) (Fo-Fe)2 (Fo-Fe)2/Fe110005 7 6.34 0.66 0.4356 0.068711004 6 6.38 0.38 0.1444 0.0226200031 33 35.76 -2.76 7.6176 0.213018 16.20 1.8 3.24 0.205 4.32 0.68 0.4624 0.10700021 21 19.22 1.78 3.1684 0.16488200 10 11.78 -1.78 3.1684 0.2690

1.0451Table 4-4.1 Safe Future in the Company

χ2cal=1.0451

DOF=k-m-1

=7-0-1

=6

χ2tab=12.592

χ2cal< χ2tab

1.0451<12.592Duke Plato Technique Pvt. Ltd.


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Decision: There is no significance difference between the age of employees and reason for their job satisfaction Because Safe Future in the Company.

5. ANALYSIS & INTERPRETETION

Q. What are the Reasons for your Job Satisfaction?

A. Due to Proper Working Conditions.

Graphical Representation:

Strongly AgreeAgreeNeither Agree norDisagree

DisagreeStrongly Disagree

A

60

50

40

30

20

10

0

Count

32

58

235

Chart 5-A- Proper Working Condition



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Interpretation: As per my survey 58% Company’s employees are agree and 32% are Strongly

Agree with these statement. And 3% Company’s Employees are Disagree and 5% are Strongly

Disagree with it. So we can say that total 90% employees have a job satisfaction with this

reason.

B. Due to Proper Infrastructure Facility.


37

53

3

7Strongly Agree

Agree

Neither Agree nor Disagree

DisagreeB

Chart 5-B- Proper Infrastructure facility



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Agree with these statement. And 7% Company’s Employees are Disagree with it. So we can

say that total 90% employees have a job satisfaction with this reason.

C. Due to Proper Behaviour of Co-workers.


Strongly AgreeAgreeNeither Agree nor DisagreeDisagree

C

60

50

40

30

20

10

0

Count

52

45

21

Chart 5-C- Proper Behaviour of Co-workers



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Interpretation: As per my survey 45% Company’s employees are agree and 52% are Strongly Agree

with these statement. And only 1% Company’s Employees are Disagree with it. So we can say that

total 97% employees have a job satisfaction with this reason.

D. Due to proper Behaviour of Top Management.




D

50

40

30

20

10

0

Count

34

50

8

44

Chart 5-D- proper Behaviour of Top Management



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Interpretation: As per my survey 50% Company’s employees are agree and 34% are Strongly Agree

with these statement. And 4% Company’s Employees are Disagree and 4% are Strongly Disagree with

it. So we can say that total 84% employees have a job satisfaction with this reason.

E. Due to Co-operative Staff Members.



E

60

50

40

30

20

10

0

Count

34

56

3

7

Chart 5-E- Co-operative Staff Members



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F. Because of good Canteen Facility.




F

50

40

30

20

10

0

Count

16

43

23

108

Chart 5-F- Good Canteen facility



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Agree with these statement. And 10% Company’s Employees are Disagree and 8% are

Strongly Disagree with it. So we can say that total 59% employees have a job satisfaction with

this reason.

G. Because of periodic Training given by the Company.




G

60

50

40

30

20

10

0

Count

32

58

442

Chart 5-G- Periodic Training given by the Company



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reason.

H. Because of good Transportation Facility.



H

70

60

50

40

30

20

10

0

Count

36

61

12

Chart 5-H- Good Transportation facility



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Agree with these statement. And only 2% Company’s Employees are Disagree with it. So we

can say that total 97% employees have a job satisfaction with this reason.

I. Due to Higher Wages & Salary.




I

40

30

20

10

0

Count

24

38

1614

8

Chart 5-I- Higher Wages & Salary



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this reason.

J. Due to Higher Incentives.



J

60

50

40

30

20

10

0

Count

25

60

10

5

Chart 5-J- Higher Incentives



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K. Because of Life Insurance Policy Provided by the Company.


23

59

5

7

6Strongly Agree

Agree


Disagree

Strongly DisagreeK

Chart 5-K-Life Insurance Policy Provided by the Company



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reason.

L. Because Safe Future in the Company.




L

60

50

40

30

20

10

0

Count

31

54

67

2

Chart 5-L-Safe Future in the Company



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reason.

M. Because Company Providing Medical Facility.




M

60

50

40

30

20

10

0

Count

26

60

3

10

1

Chart 5-M-Company Providing Medical facility



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this reason.

N. Due to Higher Benefits for Higher Works.




36


N

60

50

40

30

20

10

0

Count

37

56

52

Chart 5-N-Higher Benefits for Higher Works




O. Because Promotion is given on the Basis of Performance.




37

26

61

7

51

Strongly Agree

Agree


Disagree

Strongly DisagreeO

Chart 5-O-Promotion is given on the Basis of Performance




reason.

P. Because Promotion is given on the Basis of Seniority.




38



P

60

50

40

30

20

10

0

Count

20

60

14

5

1

Chart 5-P-Promotion is given on the Basis of Seniority




reason.

Q. Because of Low Pressure of work.




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Q

40

30

20

10

0

Count

9

35

15

34

7

Chart 5-Q-Low Pressure of work



Strongly Disagree with it and we can say that 41% employees are not happy due to low

pressure of work. But we can also say that total 44% employees have a job satisfaction with

this reason.

R. Because of High Pressure of work.




40



R

60

50

40

30

20

10

0

Count

27

52

107

4

Chart 5-R-High Pressure of work




reason. On the basis of this data we can say that employees are much more satisfied with the

high pressure of work than the low pressure of work.

S. Due to Proper Direction given by the Top-Management.




41

43

51

321

Strongly Agree

Agree


Disagree

Strongly DisagreeS

Chart 5-S-Proper Direction given by the Top-Management




reason.

T. Because of Motivation is provided by the Top-Management when it Requires.




42



T

70

60

50

40

30

20

10

0

Count

30

64

321

Chart 5-T-Motivation is Provided by the Top-Management when it Requires




reason.

U. Because of Proper Dress-Code is Provided by the Company.




43



U

50

40

30

20

10

0

Count

43

49

431

Chart 5-U-Proper Dress-Code is Provided by the Company




reason.

V. Due to good Working time Provided by the Company.




44

33

53

7

7Strongly Agree

Agree


DisagreeV

Chart 5-V-Good Working time Provided by the Company




W. Due to Sufficient time Provided for Lunch.




45

Strongly AgreeAgreeNeither Agree nor DisagreeDisagreeStrongly Disagree

W

50

40

30

20

10

0

Count

49

44

322

Chart 5-W-Sufficient time Provided for Lunch




reason.

X. Because of Proper Safety Provided by the Company when you work.




46


X

60

50

40

30

20

10

0

Count

35

54

1

9

1

Chart 5-X-Proper Safety Provided by the Company when you work




reason.

Y. Because of High Level of technology used by the Company for Reducing working Time.




47

36

56

35 Strongly Agree

Agree


DisagreeY

Chart 5-Y-High Level of technology used by the Company




Z. Because of Provident Fund Scheme provided by the company.




48


Z

60

50

40

30

20

10

0

Count

39

53

1

6

1

Chart 5-Z-Provident Fund Scheme provided by the company




reason.

AA. Due to External Safety Provided by the Company.




49


AA

40

30

20

10

0

Count

22

35

14

23

6

Chart 5-AA-External Safety Provided by the Company




this reason.

6. LIMITATION OF STUDY

The sample generated from random sampling process tends to produce large standard

error relative to alternative probability sampling technique.



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The information may or may not be true given by the respondents.

The information collected may not be accurate because there is more to do an in-

depth survey of the same but due to time factor; we were unable to do it.

Respondents felt awkward giving proper replies for questions.

The views of the respondents may not permanent.



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Project (Duke) on Employment satisfaction

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