Project Description & Samples. Table of Contents About...

Project Description & Samples

Table of Contents

About Us…………………………………………….

Clients……………………………………………….

Introduction to Student Success/Retention…..………

Benefits of Student Success/Retention………....……

Advantages of working with Compustat…….………

What do students think?..……………………………

Student Success/Retention System…………..………

Decision Making System…………………………….

Student Reports & Letters…………………...………

Institution/Program Profiles…………………………

Student Performance.………………………………..

Cross-tab Analysis……………………………………

Success/Retention Statistics & Tracking…………….

Student Withdrawal/Drop-out……………………….

Contact Information…………………………………

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About Us...

Compustat Consultants Inc. (Compustat) works with over 40 educational institutions in Canada, the USA and Sweden, conducting survey research in a large number of areas including student success, withdrawals, demographics, marketing, satisfaction, instructor/course feedback, graduates, alumni and employers.

In the Ontario college community Compustat has been a trusted provider of survey research since 1989, known for the excellent value it delivers. We have been relied upon to handle confidential and sensitive data including student records and faculty evaluations. Compustat has been working with the Ministry of Training for Colleges and Universities (MTCU) since 1999 in all aspects of the Student Satisfaction Survey (150,000 surveys) as well as the reporting components for the Graduate and Employer surveys which are currently tied to funding. Compustat is also entirely responsible for the Provincial Continuing Education Survey implemented in the Fall of 1996 and every 2 years since with Ontario’s colleges.

In the past, Compustat’s services were only available through other consultants in the USA but are now available directly. Whether you need help with a component of the work or the entire project, Compustat can be your partner. We provide customized solutions to fit the needs of your institution and have the ability to collect data through telephone, OMR scanning forms, paper-based data entry forms, e-mail or the web.

Services include all data collection functions, flexible reporting options and in-depth analysis such as correlation analysis related to student success and satisfaction.

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Clients

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This presentation contains samples from Student Success and Student Retention Projects.

In order to preserve confidentiality, please be aware that identifiers have been removed and the data presented is partially fact, partially fiction.

This presentation contains only a small sampling of reports and ideas, therefore, should not be considered complete or limiting in any way.

Introduction to Student Success /

Retention

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Benefits of Student Success / Retention

Help students be successful

Make the college more successful

Improve college image

Develop a competitive edge

Increase success /retention

Save money

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Assuming $5,000 of lost tuition per student

Advantages of Working With

Compustat

Customized system to meet the objectives and requirements of your institution

Take advantage of our experience with 40 educational institutions and experience in student retention with 15 institutions

Utilize internal (institutional) expertise where appropriate

Flexible and responsive (quick turnaround)

Complete package

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"Good questionnaire. I am glad to see that XXXXX is concerned about their new students, and is willing to

help them out by any means possible."

"I am glad I have taken this survey and I will appreciate any help referring to question 27. Thanks."

"It is an excellent idea to use a questionnaire to find out the concerns and interests of the new students entering

XXXXXXXX College."

"I think this is a good form, to meet everyone in college and good because this helps us with orientation."

What DoStudents Think?

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Student Success/ Retention System

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Decision Making System

Liaison Marketing Orientation Program Development Program Review Recruitment Registration Resource Allocation Strategic Planning Student Retention

Strategic Plan Student Success Survey Withdrawal Survey Student Letters Program/School/Faculty/ College Profiles Student Performance Correlation Analysis Retention Statistics Summary Report

Facts about Students Assist Decision-Making

Components of the System

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Letters can be tailored by campus, school/faculty, program and/or and other characteristics of the student

Signatures can be included

Automated system for quick turnaround

Delivered in sealed envelopes

Student Profile Reports

Class Reports

Students Seeking HELP

Mailing lists or labels for students with particular interests or needs

Early Warning Report - Students likely to withdraw

Student Reports & Letters

Personalized letters can be produced for students

Reports profiling individual students or groups of students can be tailored to your needs

Examples follow….

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Course name and Term

Student name and student number

Dear firstname,

A short while ago you completed a survey relating to Student Success. We appreciate your participation; it helps us better understand the first-year student experience. In your survey you mentioned that you have some concerns. I wanted to let you know about the services available to students on your campus. These are free and often make the difference between a highly stressful year and a highly successful one.

CAREER

Many students begin college but still aren't sure their program leads to the career they want. Counsellors on your campus offer free and confidential service to help you clarify your goals. The result? You'll feel motivated and confident of success, even if you decide to switch programs or colleges. Counselling is located in room 1012; appointments can be booked by calling ext. 3384 or stopping by in person. If you just need a few minutes with a counsellor, try just dropping by the office. They'll do their best to help!

STUDY SKILLS

Counsellors find that more than half of all students need some help with learning effective note taking and time management, knowing how to cover text material efficiently and preparing for tests and exams. Free and confidential consultations are available through the Counselling Department. They also provide lunch hour workshops and valuable resource materials.

READING AND WRITING

Like many students, you're concerned with the amount of reading and writing that will be required by you as a new college student. In addition to the help that you may receive from your teachers, our Learning Centre can provide free tutoring. The Centre is located in the Resource Centre. As well, our counsellors can help you with learning strategies and the Centre for Students with Disabilities can provide assistance to students with learning disabilities. Counselling and the Centre for Students with Disabilities are located in room 1012; appointments can be booked by calling ext. 3384 or stopping by in person.

MATH

You're not alone! A great number of first year students are worried about their ability to succeed in their math class. Remember, you can ask your teacher for additional help. And, the Learning Centre, located in the Resource Centre, can provide you with free tutoring. As well, our counsellors can teach you learning strategies and the Centre for Students with Disabilities can provide assistance to students with learning disabilities.

SPECIFIC COURSE TUTORING

Free tutoring is available at the Learning Centre, located in the Resource Centre. You are entitled to ten hours per subject for as many as three subjects per semester. Stop by the Learning Centre to book an appointment.

PERSONAL

It's not always easy to adjust to life at college. There are so many pressures and conflicting deadlines that many students feel overwhelmed. Counsellors on your campus offer a free, confidential service to help you deal with whatever personal pressures you may be facing. Our counsellors are skilled at providing this kind of help and are closely connected with agencies and services outside the college.

I wish you the best of luck with your studies

Sincerely

Ann Buller-CaronDirector, Student Services Page 10

Student Profile ReportConfidential

XXXXXXX College Winter

Name of student Program Name

CAREER

Not sure what I’m getting into:Not what I really wanted:

I would prefer to work full-time:I would prefer to take a different program:

Eager to get started:Confident of success:

Determined to complete the program:Looking forward to an exciting career:

Future plans: Obtain a full-time job

FEELINGS ABOUT PROGRAM:

ACADEMIC

Last time attended school: Last level of education registered in:Highest educational level achieved:

Highest course in Mathematics:Highest course in English:Highest course in Physics:

Highest course in Chemistry:Highest course in Biology:

Drafting/Art:Keyboarding/Typing:

Electricity/Electronics:Computer Sciences:

Accounting/Bookkeeping::

Permanent ResidentMature StudentSecondary School, full-timeYesOver 60 minutesHope to find a job

CONCERNS

Academic ability:Reading skills:Writing Skills:

Math skills:Study Skills:

Reading skills:Writing Skills:

Math skills:Study Skills:

Specific course tutoring:Personal counselling:

Career counselling:

Y Y

Req’d Accept

PERSONAL

FACTORS AFFECTINGCOMPLETION OF PROGRAM

Fitting into college life:Not able to cope with school and work:

Not having enough money:Transportation to the college:

Lack of support from family and friends:Loneliness/Living away from home

Coping with stressOther personal reasons:

Applied as:Applied as:

Main activity during last 12 months:Talked to teacher prior to class:

Travel time:Plan for employment

Okay:Not okay:

Depends of employment:Depends on OSAP:

Uncertain at this stage:

Sex: M Age: 18

FINANCIALSITUATION

Y

Y

Y

1994/995High SchoolSec.School Diploma-G13

G11-Adv.+CollegeG11-Adv.+CollegeLess than G11+CollegeLess than G11+CollegeG11/G12-Gen.+College

Y

Y

HELP:

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Name NumberNumber of AreasWhere HELP isRequired (8)

Percentage OfAreas Where

HELP Would BeAccepted (%)

Student Name Student Number 6 100%












Early Warning Report - HELP

XXX University - Fall

Sorted By Those Who Require The Most HELP

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Institution/ Program Profiles

Comprehensive program, school/faculty and institution reports are produced.

Other profiles can be produced for campuses, boards of education, co-op students, international students, etc.

Comparative reports are produced for easy access and comparison of program results.

Results presented include application data and survey results.

Examples follow….

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Fitting into college life

Not able to cope with school & work at the same time

Not having enough money

transportation to the college

Lack of support from family and friends

Loneliness / Living away from home

Coping with stress

Other personal reasons

Not sure what I'm getting into

Not what I really wanted

I would prefer to work full-time

I would prefer to take a different program

Eager to get started

Confident of success

Determined to complete the program

Looking forward to an exciting career

Apply to another program at this college

Apply to another program at another college

Apply to a university

Obtain a full-time job

Obtain a part-time job

Set up a personal business

Reading skills

Writing skills

Math skills

Study skills

Personal counselling

Career counselling

Specific course tutoring

Reading skills

Writing skills

Math skills

Study skills

Personal counselling

Career counselling

Specific course tutoring

Which factors do you feel may affect whether you will complete this program:(select all that apply)

At this point in time, my feelings about my program include the following:(select all that apply)

Which one of the following best describes your plans after graduation?(select all that apply)

Do you feel you require help in:(select all that apply)

Would you accept help in:(select all that apply)

19%

17%

28%11%

6%

3%

31%11%

14%

3%3%

0%69%

53%

56%64%

3%

3%

0%

92%8%

17%

3%

19%

19%

33%

3%17%

8%

6%

28%

22%

19%

6%

19%

6%

Fall - XXX InstitutionalDemographic Report

Sample Program Total Reponses: 36

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Student Performance

Typically number of failures and GPA are calculated.

Reports are generated for programs, schools/ faculties and the institution.

Additional reports are produced for appropriate clusters or groups of students.

Summary graphical comparative reports are made available for easy comparison of program results.

Examples follow….

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Crosstab Analysis

Cross-tab analysis is conducted at the institutional level and when appropriate at the school/faculty and program level.

Student attitudes, academic background including marks, pre-test scores if available and

other factors are analyzed.

Examples follow….

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Plan for Employment by70% or More Average Mark in 1st Semester

Percentage of Students by GPA Obtained

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Percentage of Students with No Failureby Date of Application

Students with a GPA of 3 or more in First Semester

by High School Math Mark

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65%

60%

55%

45%

Prior to May 1st (1,159)

Between May1st & May 31st (638)

Between June 1st & july 15th (1,066

Between July 16th & classes (537)

0% 10% 20% 30% 40% 50% 60% 70%

Total Responses: 3,410

82%

62% 61%

44% 43%

19%

Gr. 12-A Gr. 12-B Gr. 11-A Gr. 12-C Gr. 11-B Gr. 11-C0%

20%

40%

60%

80%

100%

% o

f S

tud

en

ts

What was your overall average inthe last year of high school?

The last time I attendedschool full-time was:

The numbersshown are all

percents

A(85-90)

B(70-84)

C(60-69)

D(50-59)

F(0-49)

1999/2000

1998/1999

1997/1998

1996/1997

Before1995

School 1 9 55 34 3 0 61 19 6 6 7

Program name 1 6 69 26 0 0 69 19 8 3 0

Program name 2 6 46 46 3 0 61 24 11 5 0

Program name 3 6 36 52 3 0 47 19 9 13 13

Program name 4 17 46 33 4 0 47 20 10 14 10

Program name 5 13 51 33 3 0 67 24 3 3 4

Program name 6 5 54 41 0 0 46 21 10 8 15

Program name 7 6 53 38 3 0 67 18 6 4 4

Program name 8 13 57 29 2 0 58 25 5 5 7

Program name 9 10 67 14 10 0 48 24 0 5 24

School 2 17 60 21 2 0 59 14 7 4 15

Program name 10 32 60 9 0 0 53 14 7 9 17

Program name 11 30 70 0 0 0 0 0 22 22 56

Program name 12 0 70 28 1 0 71 15 7 1 5

Program name 13 19 19 52 10 0 41 14 14 5 27

Program name 14 22 54 24 0 0 47 14 12 5 23

Program name 15 16 67 14 3 0 73 16 2 2 8

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Success/Retention Statistics & Tracking

Retention statistics are managed and reported.

Allows for an evaluation of the project and specific strategies.

Student tracking can be facilitated through regular downloads of basic student information.

Examples follow….

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• Identify high-risk students• Special study skills course • Prep. Math course• Reduced course load first two semesters

Program 1Semester 1-3(1999-2001)

Two ‘stretch classes’ for under-prepared students

Program 2

Semester 1-3(1999-2001)

• Extended program option

• Prep. math plus prep computers

in 1st semester

• Study skills / success course in 1st semester

• Intense class advising

• Identify high risk students

Program 3

Semester 1-3(1999-2001)

Attendance Policy Early Warning System re: "high risk" students Intensive one on one class advising

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63%71% 74%

Fall 99 Fall 00 Fall 010%

20%

40%

60%

80%

100%% Retention

56%

73%78%


20%

40%

60%

80%

100%% Retention

37%

71%75%


20%

40%

60%

80%

100%% Retention

XXX Institutional Retention Statistics 1996-2000

Division Year ProgramSEM1

#SEM2

#SEM3

#SEM2RET %

SEM3RET %

TECH 1996 Program 1 31 29 22 94% 71%

TECH 1997 Program 1 36 31 27 86% 75%

TECH 1998 Program 1 34 32 27 94% 79%

TECH 1999 Program 1 38 36 31 95% 82%

TECH 2000 Program 1 44 36 31 82% 70%

TECH 1996 Program 2 46 35 29 76% 63%

TECH 1997 Program 2 42 38 33 90% 79%

TECH 1998 Program 2 39 34 31 87% 79%

TECH 1999 Program 2 41 36 33 88% 80%

TECH 2000 Program 2 38 34 24 89% 63%

TECH 1996 Program 3 32 23 16 72% 50%

TECH 1997 Program 3 34 26 23 76% 68%

TECH 1998 Program 3 33 30 27 91% 82%

TECH 1999 Program 3 36 27 27 75% 75%

TECH 2000 Program 3 47 36 35 77% 74%

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Student Withdrawals/ Drop-

outs

Survey data collected through one or more of the following means: paper-based survey administered to students exiting at college, telephone, mail-outs, e-mail or web.

Determine career direction, program related, academic, financial and personal reasons for drop out.

Analyze results to improve the student success/retention strategies, in particular the early warning system for high risk students.

Standard reports for institution overall and meaningful sub-groups including programs.

Examples follow….

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Factors which led to decision to withdraw

“Program Related” issues which led to decision to withdraw

70%

32%

55%

25%

10%

20%

12%

10%

25%

61%

35%

60%

40%

15%

16%

12%

Not likely to be successful in prog.

Not prepared to handle courses

Prog. not what expected

Workload too heavy

Info about prog. did not match

Other prog. reasons

Do not have aptitudes/abilites for prog.

Poor job opportunities for grads

0% 20% 40% 60% 80% 100%

Major Reason Minor Reason

34%

22%

20%

12%

12%

Program Related

Financial

Academic Problems

Personal

Career Direction

0% 5% 10% 15% 20% 25% 30% 35% 40%

Contact Information

For more information or a quote, please contact Rose D’Alimonte or Ted Hodge.

Compustat Consultants Inc.67 First StreetOrangeville, ONL9W 2E6Canada

E-mail: [email protected]

[email protected]

Phone: (888) 246-8068

Fax: (519) 938-8554

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