Project Closing- Post Implementation Survey
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Transcript of Project Closing- Post Implementation Survey
DREAMSOFT(M) SDN BHD:- PROJECT OFFICE
Project Post-Implementation Review
(PROJECT TEAM MEMBER)
[Project Name]
A questionnaire to assist in Post Implementation Reviews of projects at DREAMSOFT (M) SDN BHD
Project Post - Implementation Questionnaire
Project:Name:Role on project:
Project Team Member
Date:
1. Overall Success
1.1. Was the project successful in your view?
Yes No
If yes, what were the main factors for its success?
If not, what do you think were the main problems?
2. Planning / Timelines
1.2. Was the project implemented on schedule?
Yes No Don’t know
If not, why not?
1.3. In hindsight, was the project development approach taken the most appropriate?
Yes No Not sure
If not, what could have been done differently?
1.4. Was the Project Execution Plan of use to you?
Yes No No plan
1.5. Additional comments:
3. 3. Quality
1.6. How would you rate the quality of the final product or system?
Excellent Very Good Good Fair Poor Very Poor
1.7. Were quality assurance processes employed?
Yes No Don’t know
If so, were they effective?
Yes No Somewhat
1.8. Was sufficient testing of the product or system carried out prior to implementation?
Yes No Don’t know
If not, what was the reason?
1.9. Was a Simulation Project Plan developed?
Yes No Don’t know
1.10.Additional comments:
4. Resources
1.11.Was the project staffed appropriately?
Yes No
If not, what positions could have been staffed better?
1.12.How would you rate the teamwork and morale of the project team?
Excellent Very Good Good Fair Poor Very Poor
1.13.Was your role and responsibilities clearly defined and understood?
Yes No Somewhat
If not, what was unclear?
1.14.Were roles and responsibilities of other project team members clearly defined and understood?
Yes No Some
If not, what particular roles and responsibilities were unclear?
1.15.Do you think the Project Manager performed his or her role effectively?
Yes No Somewhat
If not, what could have been done better?
1.16.Additional comments:
5. Communication
1.17.Was the level of communication between you and the Project Manager effective?
Yes No Somewhat
1.18.How would you rate the level of communication within the project team?
Excellent Very Good Good Fair Poor Very Poor
1.19.Additional comments:
6. Deliverables
1.20.Were the project requirements clearly understood?
Yes No Some
If not, what do you think the problem was?
1.21. Is the technical solution operating as expected?
Yes No Not entirely Don’t know
If not, what is the reason?
1.22.Additional comments:
7. Implementation
1.23.Do you think the project was ready to go live when it did?
Yes No Don’t know
If not, why not?
1.24.Did the implementation process go according to plan?
Yes No Don’t know
If not, what problems were encountered?
1.25.Was a contingency plan in place?
Yes No Don’t know
1.26.Additional comments:
8. Issues / Other
1.27.What significant issues were encountered during the project, and how were these handled?
1.28.Was the project environment conducive to effective productivity?
Yes No
If not, what was inadequate or needed improvement?
1.29. Is there anything else you would like to comment on regarding the project?