Project Change Management_1
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Project ChangeManagement
10-Dec-08
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What is ProjectChange Management?
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Project change management encompasses all of the processesnecessary to determine where you are at compared to where youplanned to be and the activities required to get back on track if thoseare not aligned
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Why is Project ChangeManagement Important?
Projects seldom run exactly according to plan. Project deliverablesmust be maintained by carefully and continuously managingchanges, either by rejecting changes or by approving changes sothose approved changes are incorporated into a revised baseline
Enables the project team to identify potential problems in a timelymanner and take corrective action, when necessary, to control theexecution of the project
Ensures the project team and stakeholders have an accurate
understanding of what has been completed in the project to-dateand what will be delivered in total
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Actual vs Planned
Determining where you are vs. where you planned to be:Requires project details be documented and approved
Documented scope, cost, time, quality, people, other (eg. Charter)
Documented details of product / service functionality (eg. Requirements
Document)
Requires processes and tools to assess performance todetermine whether any corrective or preventative actions areindicated, and then recommending those actions as necessary
Scope and requirements verification throughout the project Budget tracking and forecasting
Task duration tracking
Overall project timeline tracking & verification
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Getting Back on Track
How can we get on track again? Identify that a change needs to occur or has occurred
Document the complete impact of requested changes
Follow approved processes for documenting and approving requested
changes Maintain the integrity of baselines by releasing only approved changes for
incorporation into project products or services, and maintaining their relatedconfiguration and planning documentation
Control and update the scope, cost, budget, schedule and qualityrequirements based upon approved changes, by coordinating changes
across the entire project Influence the factors that circumvent integrated change control so that only
approved changes are implemented
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Definitions
Project Change Management - a general term describing the proceduresused to ensure that changes are introduced in a controlled andcoordinated manner.
Change Request Requests to expand or reduce the project scope,modify policies, processes, plans or procedures, modify costs or budgets,or revise schedules.
Change Order Used in some companies to identify approved changerequests (change request when the request is made and change orderonce it has been approved)
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The PMBOK
Project Management Body of Knowledge
sum of knowledge within the profession of projectmanagement
used to document and standardize generally acceptedproject management information and practices
produced by the Project Management Institute
revised and reprinted every 4 years fourth edition isexpected to be released shortly
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PM Knowledge Areas& Process Groups
PM ProcessGroups /Knowledge AreaProcesses
Initiating ProcessGroup
Planning Process Group Executing ProcessGroup
Monitoring & ControllingProcess Group
ClosingProcessGroup
ProjectManagementIntegration
Develop Project CharterDevelop Prelim ProjectScope Statement
Develop Project ManagementPlan
Direct and ManageProject Execution
Monitor and Control ProjectWorkIntegrated Change Control
Close Project
Project ScopeManagement
Scope PlanningScope DefinitionCreate WBS
Scope VerificationScope Control
Project TimeManagement
Activity Definition & SequencingResource EstimatingDuration EstimatingSchedule Development
Schedule Control
Project CostManagement
Cost EstimatingCost Budgeting
Cost Control
Project QualityManagement
Quality Planning Perform Quality Assurance Perform Quality Control
Project HRManagement
Human Resources Planning Acquire Project TeamDevelop Project Team
Manage Project Team
ProjectCommunicationsManagement
Communications Planning Information Distribution Performance ReportingManage Stakeholders
Project RiskManagement
Risk Management PlanningRisk IdentificationQualitative / Quantitative RiskAnalysisRisk Response Planning
Risk Monitoring and Control
ProjectProcurement
Management
Plan Purchases and AcquisitionsPlan Contracting
Request Seller ResponsesSelect Sellers
Contract Administration ContractClosure
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Process Inputs,Tools & Techniques & Outputs
Process / Inputs Tools & Techniques Outputs
Scope VerificationProcess of obtaining stakeholders formal
acceptance of the completed project scope &deliverables Project scope statement WBS dictionary Project scope mgmt plan Deliverables
Inspection Accepted deliverables Requested changes
Recommended corrective actions
Scope ControlConcerned with influencing the factors that createproject scope changes & controlling the impact ofthose changes Project scope statement WBS dictionary Project scope mgmt plan Performance reports Approved change requests
Work performance information
Change control system Variance analysis Re-planning Configuration mgmt system
Project scope statement updates WBS & WBS dictionary updates Scope baseline updates Requested changes Recommended corrective action Organizational process assets updates Project mgmt plan updates
Schedule ControlConcerned with determining current status ofschedule, influencing factors that create changes,determining if it has been changed, managingactual changes Schedule mgmt plan Schedule baseline Performance reports Approved change requests
Progress reporting Schedule change control system Performance measurement Project management software Variance analysis Schedule comparison bar charts
Schedule model data updates Schedule baseline updates Performance measures Requested changes Recommended corrective actions Organization process assets updates Activity list updates Activity attributes updates Project mgmt plan updates
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Process Inputs,Tools & Techniques & Outputs
Process / Inputs Tools & Techniques Outputs
Cost ControlConcerned with determining current status ofcosts, influencing factors that create changes,determining if it has been changed, managingactual changes Cost baseline Project funding requirements Performance reports
Work performance information Approved change requests Project Mgmt Plan
Cost control system Performance measurement analysis Forecasting Project performance reviews Project management software Variance mgmt
Cost estimate updates Cost baseline updates Performance measurements Forecasted completion Requested changes Recommended corrective actions Organizational process assets updates Project mgmt plan updates
Perform Quality ControlInvolved monitoring specific project results todetermine whether they comply with qualitystandards & identifying ways to eliminate causesof unsatisfactory results
Quality Mgmt Plan Quality Metrics
Quality Checklists Organizational process assets Work performance information Approved change requests Deliverables
Cause and effect diagram Control charts Flowcharting Histogram Pareto charts
Run charts Scatter diagram
Statistical sampling Inspections Defect repair review
Quality control measurements Validated defect repair Quality baseline updates Recommended corrective actions Recommended preventative actions
Requested changes Recommended defect repair
Organizational process assets updates Validated deliverables Project mgmt plan updates
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In conclusion . . .
. . . follow process and progress will follow.
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Questions?
Thank you
for coming!
Contact us [email protected] or 210-8792
Visit our web-site atwww.ucalgary.ca/deliver.it
http://www.ucalgary.ca/deliver.ithttp://www.ucalgary.ca/deliver.it -
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The end.