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Plymouth University

Academic Partnerships


Programme Quality Handbook

HNC and FdSc Healthcare Practice

Academic Year 2016-2017

If you require any part of this Handbook in larger print, or an alternative format, please contact:

HE Operations

Tel: (01209 616256)

E-mail: (

Please note:

All the information in this Handbook is correct at the time of printing.

The Cornwall College Group is proud of its teaching and research and it undertakes all reasonable steps to provide educational services in the manner set out in this Handbook and in any documents referred to within it. It does not, however, guarantee the provision of such services. Should industrial action or circumstances beyond the control of the College interfere with its ability to provide educational services, the University undertakes to use all reasonable steps to minimise the resultant disruption to those services.

Contents1Welcome and Introduction to..42Programme Team43Personal Tutor53.1Plymouth Portal54Programme Details74.1Enhancement Activities74.2Progression through the programme74.3HE Careers Guidance Cornwall College74.4HE Careers Guidance Plymouth University85Employment Opportunities86Teaching, Learning and Assessment96.1Referencing Guides97Assessment Schedules and Feedback98Student Feedback198.1Student Representation and Enhancement198.2Student Perception Surveys198.3Closing the Feedback Loop208.4Programme Committee Meetings (PCM)208.5Complaints218.6Extenuating Circumstances219Appendix229.1Programme Specification to be the latest version associated with the programme22

Welcome and Introduction to the HNC & FdSc Healthcare Practice

This programme has been designed to equip you with the skills and knowledge base required to work in your chosen specialism or other graduate opportunities. It is also a platform from which you can undertake additional vocational and academic qualifications.

This Programme Quality handbook contains important information including:

The approved programme specification

Module records

Note: the information in this handbook should be read in conjunction with the current edition of the College Handbook which contains student support based information on issues such as finance and studying at HE along with the Universitys Student Handbook available here:

Programme Team

Curriculum Lead

Anne-Marie Young

Programme Leader

Jackie Sheldon

Module Leader

Jackie Sheldon

Sara Kirkham

Brender Willmott

CORPORATE HE ASSISTANT REGISTRAR: Mathew Tonkin. What does the Corporate HE Assistant Registrar (CHEAR) do? The CHEAR is your point of contact in HE Operations for all administrative paperwork to do with the programme. He can be contacted on: Telephone: 01209 617757 or Ext 3757.


Personal Tutor

Your personal tutor should be the first person at the College that you speak to if you are having any personal difficulties that are affecting your studies. These could be academic, financial, health-related or another type of problem. Your personal tutor is there to provide additional academic and personal support concerning issues that may affect your studies. Personal Tutors are particularly important for students in their first year, helping them to manage the transition from school or the workplace to university-style life. Personal tutors also assist with helping you to engage with important aspects of preparation for your career and or progression to further study and profiling your progress through the programme.

Your main support for academic issues relating to specific modules will be the lecturer who is teaching that module. Your tutor will be the person who; if the College is asked, will write a personal reference for you during, or on completion of your studies.

Programme staff will communicate with students in the following ways:

Email - staff will communicate with you via your college and/or university email. In order to maintain professionalism staff will NOT communicate with you directly using your personal email. If you do not wish to regularly check BOTH your College and Plymouth University emails you must ensure that these are forwarded to your personal email address.

Text messaging Under exceptional circumstances staff may contact you via text. Please ensure that your Programme Manager has your current mobile number.

College/Institution intranet / virtual learning environment For module level communications staff use the Moodle Site. Please make sure that you are enrolled onto all of your modules.

HE Operations Moodle Pages this site houses a vast array of information relevant to your time at the College.

Plymouth University Student Portal (see section below)

Programme Notice-Board

HE bulletins

Link to College/Institution campus map or details

Links to disability support teams

The university personal tutoring policy is available for information and guidance.

Plymouth Portal

As a Plymouth student you are able to access the Universitys e-resources through the Plymouth portal (the Universitys internal staff and student website).

There is access to over 2 million of e-resources and e-journals in a variety of different subject ranges which can be used to support your studies. An excellent library guide has been developed to help you access these resources off campus and this also links you to subject specific resources. This link takes you to the universities library guide homepage

In addition the University has created a Student Study File available at which signposts you to a wealth of resources including UPSU (Plymouth Student Union), Study Skills Guides and using the portal.

You will automatically have a Plymouth University e-mail account accessed through myEdesk, E-mail, calendar, contacts, (OWA) structured as follows: Your password will always be given in this format Dob.dd/mm/yyyy e.g Dob.10/07/1984. You can change your password once into the portal however please make sure it is something memorable as you will need it throughout your studies.

There are instructions located on the student study file on how to forward your University emails to your preferred email address to ensure you obtain the necessary Plymouth communications throughout your studies.

To change your password at any time - click on the Change Password on the top right hand side of the homepage.

If you have forgotten your passwords please go to and you can reset it easily. Alternatively you can go to HE Operations who will be able to reset it for you as well.

To access the portal type http:/// into your browser OR if you want to go in via the extranet type and then click on Internal Students.

Enter the username and password given to you from your programme manager or Learning Resource Staff member.

The Student Community on the Portal signposts you to many resources including:

E-resources, journals, databases - click on the myEdesk, Library, Media & IT (TIS)

University student services and learning resources

Link into UPSU, the Universitys Student Union

Academic information and regulations including the University student handbook

How to work safely on the web

Programme Details

Enhancement Activities

During your studies, you will be given the opportunity to participate in subject specific workshops to enhance your knowledge, understanding and skills. These workshops are timetabled to take place in our well-equipped clinical room in order to provide a realistic environment.

An important aspect of this degree is its vocational nature. All students are encouraged to seek relevant employment or placement during their studies that is why the actual teaching timetable leaves you with some free time during the week. But additionally, many of the modules have vocational elements, such as practical experience, visits to and from individuals and organisations in your vocational area and simulations.

Rather than separating work related learning into a separate module the college has a policy of embedding work related activities across the programme. This means ensuring that there is a range of experiences which relate closely to employment and work, such as visits, visiting speakers, practicals in simulated situations. This ensures that students have a very rich environment in which to develop their skills, and observe others working.

Students of Cornwall College are encouraged to develop their PDPs in a variety of ways. The tutorial system, where programme leaders act as personal tutors and see their tutees on a regular basis clearly feeds into the principles of PDP. At the end of each module, students are encouraged to review what they have learnt and how it might contribute to their employability and their personal development. And there is a similar end of term and end of year review conduc