Program Review AAS in Salon and Spa Management (CIP: 12 ... · 2013-2014 Program Review 2 ......

2013-2014 Program Review

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Program Review

AAS in Salon and Spa Management (CIP: 12.0412) (Cosmetology, Esthetics, and Therapeutic Massage Options)

Certificate in Salon and Spa Management (CIP: 12.0412) (Cosmetology, Esthetics, and Therapeutic Massage Options Short-Term Certificate in Therapeutic Massage (CIP: 51.3501)

Program Purpose

What is the purpose/mission of the program?

The Salon and Spa Management Program provides training and education to prepare students for a rewarding career in cosmetology, esthetics, nail technology, and massage therapy. To thoroughly train students for the workplace, the program operates a fully-functioning salon that also provides a service to the community and promotes community development.

How does the program’s purpose/mission fit into the overall mission of the college?

The Salon and Spa Management Program helps to fulfill the college’s mission by contributing to goals three, five, seven, and eight.


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Program Learning Outcomes

What are the program learning outcomes, and in which courses do students demonstrate achievement of the outcomes?

Outcome Course(s)

Demonstrate the ability to operate within a salon environment SAL 133

Demonstrate knowledge of business principles, laws, and insurance

SAL 133

Demonstrate knowledge of business startups SAL 201

Demonstrate knowledge of marketing and creating a customer base

SAL 201

Prepare a business plan SAL 201

Prepare a professional resumé SAL 133

Exhibit a positive work ethic WKO 106,(All)

Communicate effectively WKO 106, (All)

Source: Catalog/Student Handbook, 2013-2014

How are the program-level student learning outcomes assessed?

Students will be graded on their knowledge and theory pertaining to consultation, hair analysis, release statement, skin test and procedures and applications of all phases of hair coloring and lightening. Students will also be graded on their practical skills performed in lab activities pertaining to consultation, hair analysis, release statements and skin test. 1. In a lab setting, the student will operate within a salon environment, according to accepted industry standards with at least 80% proficiency. 2. On a written exam, the student will answer selected questions on business principles, laws, and insurance with at least 80% accuracy. 3. In a designated assignment, the student will prepare a professional resume according to accepted industry standards with at least 80% proficiency.

What can students do with the knowledge they have after completing the program?

Students will to take the education and technical skills learned from their programs and apply for Licensure through the Alabama Board of Cosmetology or Alabama Board of Massage Therapy. Upon passing their prospective exam, the students will be certified and licensed and eligible to gain employment in either Cosmetology, Esthetics, Nails, or Massage Therapy.


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Assessed Needs and Assumptions

What are the occupational projections for careers for which the program trains?

National and Statewide Employment and Annual Average Job Openings by Occupational Group

Base Year 2010 and Projected Year 2020

Occupation Region Employment Net Change

Percent Change 2010 2020

Personal Appearance Workers (395000)

Nation 845,000 971,300 126,300 15%

Statewide 10,950 11,980 1,030 9.41%

Workforce Development Region 2

2,190 2,370 180 8.22%

Massage Therapists (319011)

Nation 153,700 184,600 30,900 20%

Statewide 760 860 100 13.16

Workforce Development Region 2

150 170 20 13.33

Sources: National Data—Bureau of Labor Statistics, Occupational Outlooks Handbook. (http://www.bls.gov/emp/ep_table_102.htm); State and Regional Data—Alabama Department of Labor, Industry and Occupation Projections 2010-2020. (http://www2.dir.state.al.us/projections/)

Based on the occupational projections, what is the employment outlook for graduates of the program?

The Occupational Outlook Handbook states good opportunities are expected.

What is the outlook for the continued need of the program within the mission of the college?

Based on current enrollment, continued outlook for Personal Appearance Workers in Cosmetology, Nails, Esthetics and Massage Therapist will continue to be needed. We expect good enrollment in the future. Cosmetology,: Employment is projected to grow 13% from 2012 - 2022, about as fast as the average for all occupations. Nail Technology: Employment of manicurists and pedicurists is projected to grow 16% from 2012 - 2022, faster than the average for all occupations. New nail services being offered, mini-sessions and mobile manicures and pedicures will drive employment growth. High turnover and a growing number of nail salons will result in very good job opportunities. Esthetics: Employment of skincare specialists is projected to grow 40% from 2012-2022, much faster than the average for all occupations. The desire among women and men to reduce the effects of aging will result in rapid employment growth. Good opportunities are

http://www.bls.gov/emp/ep_table_102.htm

http://www2.dir.state.al.us/projections/


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expected. Massage Therapists: Employment of massage therapists is projected to grow 23% from 2012-2022 much faster than the average for all occupations. Continued growth in demand for massage services will lead to new openings for massage therapists. Sources: National Data - Occupational Outlooks Handbook. (http://www.bis.gov/emp)

http://www.bis.gov/emp


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Structure

What credentials does the program offer?

The Salon and Spa Management Program offers an Associate in Applied Science Degree with options in cosmetology, esthetics, and therapeutic massage. Certificates are offered in cosmetology, esthetics, and therapeutic massage. Also, a short-term certificate in therapeutic massage is available.

What are the requirements for each credential?

AAS in Salon and Spa Management

Area I: Written Composition (3 hours total)

ENG 101—English Composition I (3 hours)

Area II: Humanities and Fine Arts (6 hours total)

SPH 107—Fundamentals of Public Speaking (3 hours)

Humanities and Fine Arts elective (3 hours) Choose from ART 100, 203, 204; MUS 101; PHL 206; REL 100, 151, 152; SPA 201, 202; THR 120, 126

Area III: Natural Science and Mathematics (6 hours total)

MTH 116—Mathematical Applications or higher (3 hours)

CIS 146—Microcomputer Applications (3 hours)

Area IV: History, Social, and Behavioral Sciences (3 hours total)

Area IV Elective (3 hours)

Area V: Pre-Professional, Major, and Elective Courses (9 hours total)

WKO 106—Workplace Skills (3 hours)

SAL 201—Entrepreneurship for the Salon/Spa (3 hours)

SAL 133—Salon/Spa Management (3 hours)

Cosmetology Option (36 hours total)

COS 111—Introduction to Cosmetology (3 hours)

COS 112—Introduction to Cosmetology Lab (3 hours)

COS 113—Theory of Chemical Services (3 hours)

COS 114—Chemical Services Lab (3 hours)

COS 115—Hair Coloring Theory (3 hours)

COS 116—Hari Coloring Lab (3 hours)

COS 117—Basic Spa Techniques (3 hours)

COS 118—Basic Spa Techniques Lab (3 hours)

COS 123—Cosmetology Salon Practices (3 hours)

COS 143—Specialty Hair Preparation Techniques (3 hours)

COS 144—Hair Shaping and Design (3 hours)

COS 190—Internship in Cosmetology (3 hours)


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Esthetics Option (36 hours total)



COS 127—Esthetics Theory (3 hours)

COS 134—Advanced Esthetics (3 hours)

COS 135—Advanced Esthetics Applications (3 hours)

COS 163—Facial Treatments (3 hours)

COS 164—Facial Machines (3 hours)

COS 165—Related Subjects-Estheticians (3 hours)

COS 168—Bacteriology and Sanitation (3 hours)

COS 169—Skin Functions (3 hours)

COS 181E—Special Topics: Esthetics (3 hours)


Therapeutic Massage Option (36 hours total)

MSG 101—Introduction to Therapeutic Massage (2 hours)

MSG 102—Therapeutic Massage Lab (3 hours)

MSG 103—Anatomy and Physiology (3 hours)

MSG 104—Musculoskeletal and Kinesiology (3 hours)

MSG 105—Therapeutic Massage Supervised Clinical I (2 hours)

MSG 200—Business and Marketing Plans (1 hour)

MSG 201—Therapeutic Massage for Special Populations (2 hours)

MSG 202—Therapeutic Massage Lab II (3 hours)

MSG 203—Pathology (3 hours)

MSG 204—Musculoskeletal and Kinesiology II (3 hours)

MSG 205—Therapeutic Massage Supervised Clinical II (2 hours)

MSG 206—National Certification Exam Review (1 hour)

EMS 103—First Aid/CPR (1 hour)

Electives (7 hours) Choose from BUS, COS, HED, SAL, or CIS

Total Hours Required for Degree: 63


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Certificate in Cosmetology







COS 111—Introduction to Cosmetology (3 hours)

COS 112—Introduction to Cosmetology Lab (3 hours)

COS 113—Theory of Chemical Services (3 hours)

COS 114—Chemical Services Lab (3 hours)

COS 115—Hair Coloring Theory (3 hours)

COS 116—Hari Coloring Lab (3 hours)



COS 123—Cosmetology Salon Practices (3 hours)

COS 143—Specialty Hair Preparation Techniques (3 hours)

COS 144—Hair Shaping and Design (3 hours)


Total Hours Required for Certificate: 54

Certificate in Esthetics









COS 127—Esthetics Theory (3 hours)

COS 134—Advanced Esthetics (3 hours)

COS 135—Advanced Esthetics Applications (3 hours)

COS 163—Facial Treatments (3 hours)

COS 164—Facial Machines (3 hours)

COS 165—Related Subjects-Estheticians (3 hours)

COS 168—Bacteriology and Sanitation (3 hours)

COS 169—Skin Functions (3 hours)

COS 181E—Special Topics: Esthetics (3 hours)




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Certificate in Therapeutic Massage




















Electives (7 hours) Choose from BUS, COS, HED, or CIS


Short-Term Certificate in Therapeutic Massage














Total Hours Required for Short-Term Certificate: 29

How often are the requirements for the degree reviewed?

Annually


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Accreditation

What is the institutional accreditation for the program?

The Salon and Spa Management Program is within the institutional accreditation granted by the SACS Commission on Colleges and reaffirmed in 2005.

Does the program have any program-specific accreditations?

The Salon and Spa Management program is approved by the following agencies. 1) Alabama Board of Cosmetology 2) Alabama Board of Massage Therapy


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Instructors

Who are the current instructors in the program, and what are their credentials?

The Salon and Spa Management Program has two full-time instructors, and one part-time Massage Therapy instructor. Julise Clement, full-time instructor and program director, holds an A.S., Northeast Alabama Community College; B.S., Alabama A&M University; Cosmetology Instructor- Alabama Board of Cosmetology. Mrs. Clement has 23 years teaching experience with the Alabama Department of Postsecondary Education. Mrs. Clement has 38 years of practical experience in the field of Cosmetology. Regina Gilliland, full-time instructor, holds an A.S., Wallace State Community College, B.S., Athens State University, Cosmetology Instructor- Alabama Board of Cosmetology. Mrs. Gilliland has 9 years teaching experience with the Alabama Department of Postsecondary Education, and 21 years of practical experience in the field of Cosmetology. Jenni Carter, adjunct Massage Therapy instructor, has an A.A.S, Northeast Alabama Community College in Salon and Spa Management and Massage Therapy Instructor-Alabama Board of Massage Therapy. Mrs. Carter has 20 years of practical experience in the field of Massage Therapy.

How have the instructors in the program developed professionally over the past two years?

Mrs. Clement and Mrs. Gilliland have attended and received certificates for advanced training with the following companies: Tammy Taylor Nails Backscratchers Nails Sam Villa Redken Artist classes on haircutting, color, hairstyling and salon business Redken product knowledge classes Birmingham Premiere Beauty Show Orlando International Premiere Day Spa Conference NIC National Interstate Council Exam Overviews International Dermal Institute Dermalogica Hydra Facial MD Control Corrective Skin Care Systems National SkillsUSA Leadership and Skills Conference New Apeel Dermabrasion Skin Care OPI Technology Classes Alabama Board of Cosmetology Meetings Alabama Board of Massage Therapy Mrs. Carter has obtained her A.A.S. in Salon and Spa Management and attended meetings at the AL Board of Massage Therapy


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What are any planned professional development activities for instructors in the program?

Redken Product Knowledge with Lauren Keck, Septemeber 17, 2014 Redken Academy, Hugo Urias, and Gaby Miley Haircutting Classes, October 19-20, 2014 Redken Symposium, 2015 Premiere Orlando, 2015 NIC National Interstate Council Exam Overviews Birmingham Premiere Beauty Show and Classes Alabama Board of Cosmetology Meetings Massage Therapy Board Meetings Alabama SkillsUSA National SkillsUSA

Are any additional instructors anticipated within the next five years? If so, please explain.

Yes, we plan to include a part-time Esthetics Instructor to fulfill the needs of the Esthetics program.


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Instructional Quality and Enhancements/Curriculum Design

How is the general education core incorporated into the course of study for this program?

The curriculum for the AAS degree in Salon and Spa Management consists of 63 semester hours with 18 of these being general education classes: ENG 101 (3), SPH 107 (3), Humanities and Fine Arts Elective (3), MTH 116 or higher (3), CIS 146 (3), and an Area IV Elective (3). The Salon and Spa Management program also offers a Certificate in Cosmetology and in Massage Therapy. The Cosmetology and the Massage Therapy the curriculum of the certificate programs consists of 54 semester hours each with 12 hours of these being general education classes: ENG 101 (3), SPH 107 (3), MTH 116 or higher (3), and CIS 146 (3).

Are all course syllabi in place and current? Explain.

All syllabi are current and posted on the College website and are used to develop course handouts given to students at the beginning of each course.

How is the program’s curriculum evaluated to ensure it is relevant and current? Examples include advisory committee suggestions, student learning outcome evaluations, student evaluations, etc.

All Cosmetology and/or Massage Therapy courses are tied to the Program Learning Outcomes, as noted above. Course syllabi incorporate appropriate course objectives and program outcomes and have been approved by the Student Learning Outcomes - Technical Committee and the Student Learning Outcomes Committee. Course reviews are accomplished on a five-year rotation schedule. These reviews all are current as of this time. The Salon and Spa Management program's Cosmetology and Massage Therapy curricula are evaluated by the Advisory Committee annually, and valuable suggestions are gained from industry owners/managers and business and industry representatives. Faculty regularly review the extent to which the course and program learning outcomes identified in a course syllabus are being attained by students who complete the course. Each syllabus identifies the assessment method that will be used to demonstrate student mastery of the desired learning outcomes for that course. Student evaluations provide an overview of the quality of the program's curriculum as perceived by our students.

Are courses in the program scheduled to maintain availability and accessibility in accordance with the college’s mission? Explain.

Cosmetology and Massage Therapy courses are scheduled according to the statewide Cosmetology and Massage Therapy Curricula and Course Descriptions. Courses used in general education requirements are scheduled each semester. The rotation of the Cosmetology or Massage Therapy core courses and general education allows for a student to finish within four semesters.


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Program Resources

Describe the physical facilities and resources, including any laboratories, used in the program.

The Salon Institute is an off-campus facility located in the Liberty Square Shopping Center in Scottsboro, Alabama. The building is a state-of-the-art facility that meets the needs of students training in salon and spa management which includes cosmetology, esthetics, nail technology and massage therapy. The facility has three theory classrooms with adjacent labs. 1) Introduction to Cosmetology theory classroom will accommodate 24 students in rotation in 1st and 2nd semesters. The classroom is equipped with a technology podium, an Elmo, an interactive white board, and four computers. The classroom and lab is divided by French doors to accommodate two sessions going on simultaneously. The lab is equipped with stainless steel tables and wall-to-wall mirrors divided into student stations which contain student kit storage, built in electrical outlets, and tripods for each student. The lab also has two shampoo bowl wall cabinet units and shampoo chairs. The classroom/lab has lockers, a laundry room, and two, handicapped accessible bathrooms for students. 2) Another classroom accommodates the 2nd and 3rd semester students within the cosmetology, esthetics and nails rotation. The classroom is located centrally between the Nail Tech Lab, the Esthetics Lab and the Cosmetology Lab. 3) The Massage Therapy Program has its own classroom and lab equipped with a technology podium, an Elmo, a connection to two flat screen TV’s, an interactive white board, tables and chairs for 24 students, privacy screens for lab/clinical practices, a towel warmer, a skeleton, 4 massage chairs, a massage table for instructional demonstrations, lockers, two handicapped accessible bathrooms for students, a laundry room, a supply room, and an office. Students in esthetics and massage share two private spa client rooms for clinicals, each equipped with electric, hydraulic tables for client treatments, stainless steel storage cabinets, towel warmers, Multi-functional Facial Unit Machines, Bose CD systems and a chair and table for the client’s comfort. The Esthetics Lab is state of the art. It will accommodate 16 students, and it is equipped with eight esthetics tables, eight facial care units, eight stainless steel storage cabinets, four esthetics manikins, a towel warmer and cabinet, a wet bar for supplies, a flat screen TV and DVD player, a Hydrafacial Machine and a Dermabrasion Machine, a supply room with Dermalogica products, wraps, sheets, makeup, eyelashes and consumable items needed for lab assignments. The Esthetics Lab has two bathrooms accessible for students, lockers, a laundry room, and a wet bar for sanitation/disinfection equipped with an autoclave. The esthetics students also have another private facial room that is equipped with a hydraulic table, a Multi-Functional Facial Care Unit with hot towel warmer, a Hydrofacial MD machine, a Dermabrasion machine, body waxing, a towel warmer, stainless steel carts, products for client treatments, a wet bar for sanitation and disinfection, and its own client bathroom and separate shower.


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The Nail Lab has five stainless steel manicure tables, six pedicure chairs with stools, two stainless steel storage cabinets for products, four stainless steel trays, a supply room complete with professional products such as Tammy Taylor, OPI, Backscratcher and CND, and supplies. The Cosmetology Lab has 30 hydraulic styling chairs, stations and mirrors; five hooded dryers and chairs, five shampoo bowls with cabinet units and chairs; a waxing station; a receptionist’s desk with computer; a waiting area with two restrooms for clients; and a laundry room equipped with two washers and two dryers. The Cosmetology Lab is equipped with a dispensary located between the Cosmetology and Nail Labs for distribution of products, tools, and supplies in bulk items stored for use in live work applications available to the community. The dispensary provides necessary sanitation and disinfection to all implements for client protection. The Salon and Spa Management Program also has a coffee shop for students and clients.

Are the physical facilities and resources adequate? Explain.

Yes, the facility, equipment, and resources are adequate. The administrative staff is very supportive of its faculty and students.

Are there any plans for expansion or upgrade of facilities or replacement/expansion of equipment? Explain the rational and include projected costs.

The purchase of an anatomical manikin for teaching and demonstrations of human musculature and anatomy for Massage Therapy, Esthetics and Nail Technology is planned.

Describe the technological resources used in the program.

The Live Work reception desk is equipped with the Salon Iris, a computer program designed especially for salons and spas which acts as a cash register, credit card system, appointment book, gift card manager, reporting program, and more. Three classrooms are equipped with technology podiums, an Elmo, an interactive white board, projector screens, four oversized monitors, and light scribe. The Esthetics Lab is equipped with the computerized Hydrofacial Tower which is used to perform dermabrasion (or exfoliation) using mechanical abrasion and water. The tower includes other modes of operation in addition to the HydraFacial mode. The Salon and Spa Management program also has two think pads, nine student computers, DVDs covering topics in cosmetology, esthetics, nails and massage therapy. Each program also takes advantage of online resources such as Chat with Dermalogica and Redken on Demand.

Are the technological resources adequate? Explain.

Yes, they are adequate and meet the needs of the students

Are there any plans for expansion or upgrade of technological resources? Explain the rational and include projected costs.

The Cosmetology, Esthetics, Nails, and Massage Therapy Programs would benefit by expanding its technological resources to include the 3D Anatomy and Physiology Online program.


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Describe the library resources that are used in the program.

Program-specific resources and computers for students and faculty are available. Students and faculty are granted the same library privileges as other NACC students and faculty. Online learning resources provided by the NACC Learning Resources Center include the following: online catalog, Reader's Guide, Humanities Index, Alabama Virtual Library (providing access to full-text newspaper, magazine, and journal articles), and eBooks (full-text books). Online tutorials provide instruction in the use of these resources and library staff are available to assist students and faculty both on campus and via telephone and email. Salon and Spa Management faculty make recommendations for additional purchases needed for students. The Salon and Spa Management Program provides students with resources consisting of books, DVDs, CDs, hairstyle books, trend magazines, posters and professional materials in support of the Cosmetology and Massage Therapy programs.

Are the library resources adequate? Explain.

Yes.

Are there any plans for expansion or upgrade of library resources? Explain the rational and include projected costs.

No.


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Advisory Committee

Is an advisory committee in place for the program? If so, list the committee members and their affiliation in the community. If not, are plans in place to establish an advisory committee?

Yes, the committee members are as follows:

Melissa Stephens, owner/stylist at Cosmetique Style Salon, Fort Payne, AL

Dana Thomas, owner/stylist at The Designers, Scottsboro, AL

Babs Holcomb, stylist at The Designers, Scottsboro, AL

Maribel Bravo, (program graduate) nail tech/stylist at The Designers, Scottsboro, AL

Paula Lecher, owner/stylist at Salon Allure, Huntsville, AL

Lauren Keck, (program graduate) stylist and Redken artist at Salon Allure, Huntsville, AL

Peachie Middlebrook, owner/stylist at Styles by Peachie, Fort Payne, AL

Hannah Highfield, stylist/nail tech, Styles by Peachie, Fort Payne, AL

Tracy Martin, Cosmetology Instructor, DeKalb County Technology Center, Rainsville, AL

Teri Mathews, Cosmetology Instructor, Scottsboro High School, Scottsboro, AL

Gelane Nelson, Director of DeKalb County Technology Center and licensed cosmetologist

Michele Decker, owner/nail tech/instructor, GiGi's Hair and Nail Salon, Rainsville, AL

Gail Goolesby, stylist, GiGi's Hair and Nail Salon, Rainsville, AL

Linda Lybrand, stylist, GiGi's Hair and Nail Salon, Rainsville, AL Michelle White, nail tech, GiGi's Hair and Nail Salon, Rainsville, AL

Melanie Miller, owner/massage therapist, Bounce Back, Fort Payne, AL

Heather Griggs, (program graduate) massage therapist, Dr. Bigelow's, Scottsboro, AL

Jessica Hannenburg, massage therapist, Therapy Unlimited, Scottsboro, AL

Thomas Gardener, massage therapist, Massage Envy, Madison, AL and Jagged Edge, Scottsboro, AL

What is the purpose and role of the advisory committee?

The purpose of the Salon and Spa Management advisory committee is to: 1. Assure the relevance of the program and curriculum to local industry; 2. Assure the quality of educational programs through external review; and 3. Establish relationships with local business and industry that will result in

advantages to students. The goal for the advisory committee meetings are to work toward program improvement.

Describe any changes that have been made to the program as a result of advisory committee activity or suggestions.

The Advisory Committee suggested that we offer a Spa Day for groups on special occasions. We implemented it, and we have served groups of four, eight, and ten. The committee also suggested the inclusion of a coffee bar. The coffee bar was implemented, and student serve hot or iced coffee as a complimentary service to clients.


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Enrollment and Completions

What are the enrollment trends in the program over the last five years?

Number of Students Majoring in Salon and Spa Management (Cosmetology and Therapeutic Massage)

Fall 2009-Fall 2013

Fall 2009 Fall 2010 Fall 2011 Fall 2012 Fall 2013

94 77 64 71 54

Source: Office of Institutional Planning and Assessment. NACC ACCESS/400 database system. January 16, 2014.

What are the enrollment trends in the program over the last five years by gender?


by Gender Fall 2009-Fall 2013


Male 5 3 4 3 2 Female 89 74 60 68 52

Total 94 77 64 71 54

Source: Office of Institutional Planning and Assessment. NACC ACCESS/400 database system. November 5, 2013.

What are the enrollment trends in the program over the last five years by race/ethnicity?


by Race/Ethnicity Fall 2009-Fall 2013


African American 4 2 2 -- 1 Asian -- -- -- 1 --

Hispanic 4 7 4 3 2 Native American 2 2 -- 3 2

Other -- 1 -- -- -- White 84 65 58 64 49

Total 94 77 64 71 54


What are the retention rates in the program over the last five academic years?


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Student Retention and Completion* Salon and Spa Management

(Cosmetology and Therapeutic Massage) Fall Cohorts 2008-2012

Fall 2008-Fall 2009

Fall 2009-Fall 2012

Fall 2010-Fall 2011

Fall 2011-Fall 2012

Fall 2012-Fall 2013

44.8% 45.7% 45.9% 46.2% 48.7%

Source: Office of Institutional Planning and Assessment. NACC ACCESS/400 database system. November 7, 2013. * Retention and completion refers to the percent of students who were enrolled in the program during one fall semester and either completed a degree in the program or were enrolled in the program the following fall semester.

What does the data indicate about student retention in the program?

It indicates that the Salon and Spa Management Program is more difficult than expected to some students and also that the state licensure requirements are a higher standard than they were expecting. The program follows the curriculum mandated by the Department of Postsecondary Education and the standards for both the Alabama Board of Cosmetology and the Alabama Board of Massage Therapy. The completers have passed the state board exams at a rate of 100%. The retention and completion data indicate that the faculty needs to continue to work one on one with students to enhance student learning and success in career goals.

How many credentials have been awarded by the program in the last five academic years?

Degrees and Certificates Conferred in Salon and Spa Management

(Cosmetology and Therapeutic Massage) Academic Years 2008-2009 through 2012-2013

2008-2009 2009-2010 2010-2011 2011-2012 2012-2013

11 3 22 21 35


What are the plans for increasing the retention and completion rates in the program?

Faculty will continue to work one on one with students, giving them special attention in advising and student learning specific to the program’s curriculum. Faculty will assist students in developing and managing their academic and career goals throughout the entire program as well as assist in job placement.


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Licensure passage rates

Does the program lead to the opportunity for licensure? If so, what are the licensure opportunities?

Upon completion, cosmetology, esthetics and nail students are required by the Alabama Board of Cosmetology to take both written and practical exams. Upon passing both exams the graduates are licensed to work in a salon and spa business which can include salons, day spas, dermatologists’ offices, medi-spas, and plastic surgeons’ offices, within the scope of their license and in some cases under the supervision of a doctor. Also, the massage therapy students are required by the Alabama Board of Massage Therapy to take an exam to become licensed. Upon passing the exam the students obtain license and can become employed in salons and spas, physical therapy offices, chiropractors’ offices, plastic surgeons’ offices, gyms and workout centers within the scope of their license and in some cases under the supervision of a doctor.

What are the licensure pass rates, if applicable?

National Interstate Council of State Boards of Cosmetology Exams

Pass Rates of NACC Cosmetology Completers 2008-2009 through 2012-2013

Academic Year

Number Tested

Number Passing

Pass Rate

2008-2009 15 15 100% 2009-2010 16 16 100% 2010-2011 41 41 100% 2011-2012 28 28 100% 2012-2013 35 35 100%

Note: The National Interstate Council Exam is the exam for Alabama Board of Cosmetology licensure. Source: Salon and Spa Management Program Director. May 29, 2013.

Does the program or any coursework in the program lead to any type of certification? If so, what are the certifications?

The Salon and Spa Management program offers certificates in cosmetology, esthetics, nails and massage therapy. The program also offers short-term certificates in esthetics and massage therapy.

What are the certification pass rates, if applicable?

Fall and Spring 2013 - 2014 Cosmetology Cert - 15 Cosmetology AAS - 16 Massage Therapy STC - 7 Massage Therapy Cert - 5 Massage Therapy AAS - 6


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Job Placement Rates and Employer Satisfaction

What are the job placement rates for graduates of the program?

85% of Salon and Spa Management students have all successfully been placed in area salons and businesses within DeKalb and Jackson Counties. Salons and spas have found the students to be professional and prepared to enter the workforce.

Is employer satisfaction of graduates assessed? If so, are employers satisfied with graduates of the program?

Yes, employers are contacted to follow student performances in the field. Employers are satisfied and continue to call and request more graduates for employment. We continue to communicate with business owners frequently to assess owner expectations and satisfaction of our student graduates to continue program improvement.

Student Follow-Up Reports

Is student satisfaction with the program assessed? If so, are students in the program satisfied with the program?

Yes, Salon and Spa Management students complete an evaluation of instruction at the end of the fall semester to give their perception of the relevance of the program and the curriculum. The overall reports indicate students are either satisfied or very satisfied with the program. Students also indicate their overall perception of how well the program prepared them when filling out the Application for Certificates and Short-Term Certificates, the overall perception has been satisfied or very satisfied.

Is alumni satisfaction with the program assessed? If so, are alumni of the program satisfied with the program?

Yes, Salon and Spa Management students are contacted in field to see how they are doing and if we can help them in any way. We also let our graduates know when we have presenters in from business and industry for demonstrations so that they can come by for extra classes. We hear from graduates quite frequently, and they are excited to share their stories.


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Findings of Review

What are the strengths of the program?

1. The Cosmetology Program has grown into a Salon and Spa Management Program to include a Massage Therapy Program.

2. The Cosmetology Program has grown from a certificate and short-term certificate program to include an Associate in Applied Science Degree in Salon and Spa Management with options in Cosmetology and Massage Therapy as well as the existing certificates.

3. The Salon and Spa Management Program has expanded in size, equipment, and training to meet the needs of the students pursuing careers in salons and spas with the latest technology. The additional equipment and space gives NACC students an edge by having the opportunity to be more advanced than students in other facilities.

4. The Salon and Spa Management Program meets the needs of the community by providing an off-campus facility to provide live work experience in a salon and spa atmosphere.

5. The Salon Institute in Scottsboro, Jackson County provides students in DeKalb and Jackson Counties with state-of-the-art equipment, classrooms, and labs as well as spa-like private client rooms for treatments. The facility provides students with a salon and spa atmosphere for hands-on learning through education in a real world environment in cosmetology, esthetics, nail technology, and massage therapy.

6. The Salon and Spa Management Program provides students with the education and technical skills needed for a successful life-long career. The knowledge and experience gained promotes career success and multiple job opportunities.

7. The two full-time cosmetology faculty members hold bachelor's degrees and Instructor's Certifications and Licenses through the Alabama Board of Cosmetology. The Adjunct Massage Therapy Instructor holds an AAS in Salon and Spa Management and Instructor's Certification and License through the Alabama Board of Massage Therapy.

8. The three Live Work Aides are licensed and are all graduates of the Salon and Spa Management Program with AAS degrees. They understand the program and curriculum and are positive role models to students in the program.

9. The NIC scores have exceeded both state and national rates. 10. The Alabama Board of Cosmetology Licensure Exam Pass Rate is 100%. 11. Through enthusiasm and passion for learning, the highly qualified educators

provide students with one-on-one attention to provide hands-on training.

What are recommendations for improvement?

There should be a continued effort to improve student engagement, retention, certification, graduation and employment. The staff works diligently with students as they prepare students for a rewarding career. Our plan is to make sure every student gets individual attention and to involve them in group activities so that they feel connected to other students.

Please provide any other findings that are pertinent to the review.

None.


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Report Affirmed by:

Signed:

Date:

Julise Clement, Salon and Spa Management Program Coordinator

Signed:

Date:

Dr. Mike Kennamer, Director of Workforce Development and Skills Training

Signed:

Date:

Rodney Land, Chemistry Instructor and Chair of the Curriculum Committee

Program Review AAS in Salon and Spa Management (CIP: 12 ... · 2013-2014 Program Review 2 ......

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Transcript of Program Review AAS in Salon and Spa Management (CIP: 12 ... · 2013-2014 Program Review 2 ......