Profile-Dharmesh Prajapati
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Dharmesh Prajapati,Nairobi : +254 739 373 095
Email id : [email protected]
IS / IT Networking & Infrastructure ManagementJob Objective
Leverage 15+ years of experience—including 10 years of senior-level leadership—spanning IT infrastructure, communication and network management, system operations, service management, and disaster recovery.
Qualification Highlights
Information Technology Networking Client / Server Technology MBA
Executive Management Data Warehousing Relationship Building MCSE 2012
Project Management Internet Technology
Ethical Hacking RHCE
Executive Summary
Holds elementary information about various platforms such as Linux, Windows, Unix and MacOS. Well acquainted with the regular Web Server Security concerns and advanced concepts associated with
system networking Expert with the workings of software technologies that include StarOffice, F-Secure SSH & Anti-virus and
Apache Web Server Eagerness to inculcate new skills and learn about the latest technological aspects related to ethical
hacking Considerably adept at overseeing system operations and software updates. Consummate ICT Manager adept at directing teams to solve network and system problems. Excellent analyzing, troubleshooting and problem solving skills. Strong communications and time management abilities. Profound knowledge of business systems and networks Familiar with industry standard software applications Outstanding ability to measure results through keen data observationAreas of ExpertiseProject management , IT management, Managing crisis situations, Resource vendor management, Business analysis Financial control, Project Delivery
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Professional Experience
Group ICT ManagerDevki Group of Companies – Nairobi June 2014 – (Present)
About Roles and Responsibilities
Devki Group has diversified into manufacturing of Steel, Roofing Sheets, Cement and providing aviation services, all of which operate through independent companies viz Devki Steel Mills Limited, MaishaMabati Mills Limited, National Cement Company Limited and Northwood Agencies Limited, which command their own brand image (Devki, Maisha, Simba) and market share in their respective segment of industry and market. Devki Group is poised to generate and supply electricity from both coal based and geothermal based sources through independent companies viz Devki Energy Company Limited and SosianMenengai Geothermal Power Limited.
With Multiple Sites across Kenya, Uganda, Tanzania, Dubai and Great Britain.
Combine technical expertise with strong business acumen and operational understanding; ensure all technical strategies and activities align with corporate goals.
Researched and reviewed new software applications and made purchasing recommendation
Handling complete IT Capex for all sites Review centralized logs created by branch IT
Teams Expertly oversee large-scale IT projects,
networks, and infrastructures—from initial planning and development to implementation and enhancements.
Defining long term and short term goals for IT Teams across Sites
Monitor IT Security Audits for all branches Designed and Implemented disaster recovery
plan for Oracle Database Implemented M-Files (Document Management
System) for storing Digital Documents instead of Physical documents.
Actively involved with Higher Management for defining and completing projects
Actively involved in IT and other Senior hiring and training them to adept with the System.
Direct IT projects and technical activities across multiple project sites
Identify and resolve business needs to achieve organizational goals. Manage strategic planning to optimize resources, improve throughputs, and enhance system performance parameters.
Lead high-performing technical team of Field Engineers, Security Engineers, and Systems Integration Specialists. Develop and implement standard operating procedures. Establish key processes that ensure reliable and efficient technical services organization-wide.
AchievementsAchieved optimal operations and functioning by overseeing continuous improvement initiatives to existing infrastructure, applications, systems, and software. Recommend and implement IT infrastructure requirements and upgrades to improve overall system performance and ensure high levels of security and data recovery.Iso 27001
IT Consultant Advisor and Mentor
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Freelance Pan India – April 2012 – June 2014
About Roles and Responsibilities
Companies: JK Infotech - Noida
Happy Minds Solutions Ltd - Bangalore Helios and Matheson Ltd – Chennai
Provided IT as Service to Multiple Clients Researched and reviewed new software
applications and made purchasing recommendation
Expertly oversee large-scale IT projects, networks, and infrastructures—from initial planning and development to implementation and enhancements.
Designed and Implemented disaster recovery plan for multiple clients
Implemented capacity planning mechanism and Cross Charge Mechanism of IT cost to individual clients.
Provided IT team based support on demand to clients
Provided Round the clock support to explicit clients
Shortlisted industry specific IT Support teams and helped the clients to depute onsite.
Provided remote support od demand Helped the clients for End to End IT solution Acted as a mentor at the client location and
upgraded the IT Staff where needed Mentored the clients IT staff on Latest
technologies like upgrading from Windows Server 2003/8 to Windows Server 2012, with the latest Active Directory differences and implications
Researched new technologies and calculated future needs to achieve accurate capacity planning.
Evaluated the security requirements, by suggesting Antivirus and intrusion detection system
Managed multiple projects, including upgrades to Windows 2008 / 2012 Servers, Citrix Thin Client implementations.
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IT DirectorPrimlaks Nigeria Limited – Nigeria Oct 2010-Mar 2012
About Roles and Responsibilities
As a successful organization with social objectives PRIMLAKS has always taken into account a positive return to society.With mission to provide Basic essential necessities to millions of people like food, shelter and Light. PRIMLAKS is in warehousing, logistic and distribution.
Responsible for overall IT Infrastructure of the Group, consisting of more than 3 Sites
Actively involved in business strategy and development
Responsible for complete IT expenditures and minimized the cost of implementations with vendor negotiations
Saved through aggressive negotiation of contracts and pricing on a budget for hardware/software purchases
Deliver business services and reduce IT expenditures resulting in organizational realignment, system refinement and significant cost savings
Conduct in-depth technical analysis of all systems, including the governance framework, architecture, and disaster recovery and business continuity; delivered gap analysis and recommendations, attaining 99% up time.
Implemented Security by implementing vulnerability and risk assessment threat protection
Implemented free CRM like Spicework for Inventory management, network management and helpdesk
Researched new technologies and calculated future needs to achieve accurate capacity planning.
Evaluated the security requirements, by suggesting Antivirus and intrusion detection system
Streamline the IT function by separating support tasks, creating new leadership positions and implementing best practices
Managing a team of over 30 administrative & technical staff.
Performing routine audits of systems and software
Excellent time management, confidentiality & communication skills.
Maintaining documentation of changes regarding users, functions & systems
Managing the internal & hosted network infrastructure including: firewalls, servers, switches and telephony.
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Network ManagerAlmoayed Group WLL —Manama / Bahrain I Oct 2007 to Oct 2010
About Roles and Responsibilities
Almoayed Group is an Information Technology (IT) and Telecommunications (Telecom) solution provider, headquartered in the Kingdom of Bahrain. are committed towards providing the highest quality of services and solutions to their clients. Are strengthening their existing core competencies as well as investing in the development of new capabilities to meet new requirements
Improved network security by upgrading the system, applying patches and vigilant monitoring.
Responsible for end to end Network which includes 500 active network connections
Responsible for configuring and maintaining LAN WAN MAN topologies
Connected multiple sites through the configuration of GRE Tunnels
Implemented and administered Cisco Call Manager and Cisco Unified Voice Mail Server.
Configured FTP, Exchange Server connectivity Increased network efficiency by 15% by re-
configuring routers between sites, IP Sec LAN-to-LAN VPN tunnels.
Implemented Exchange Server Security best practices
Prepared an Exchange server disaster recovery plan.
Configured attachment blockings Provided maximum uptime with most secured
network, by blocking unnecessary ports and allowing traffic only through required ports.
Managed a team size of 10 network engineer
Computer Network TechnologistAcademy for Computer Education —Ahmedabad, Gujarat I Sept 2005 to Oct 2007 Served as a technical resource for network and telecommunications technology while pursing an MBA. Assisted with the design, development, integration, implementation, and maintenance of network and
telecommunications systems as well as the coordination and development of projects. Developed and maintained interoperable network and telecommunications systems and ensured
network and data security. Continuously evaluated new technologies as they apply to district needs. Analyzed complex network telecommunications issues or problems, evaluated alternative solutions and
made sound recommendations. Analyzed and defined user problems and/or requirements and developed efficient, cost-effective
network systems solutions, while communicating options and ramifications to stakeholders. Planned, designed, installed, troubleshoot, and repaired LAN, WAN, and telecommunication hardware
and software, and fiber and copper media.
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System AdministratorJaychem India Limited – Ahmedabad, Gujarat | May 2001 – August 2007 Provided technical support to 10n users Responsible for LAN/WAN/NOC Administration Responsible for System installation, configuration and maintenance Updating antivirus on machines Responsible for handling Windows server 2000 Responsible for regular backups of user files Responsible for regular backups of Windows Server