Professional Movers...Professional Movers.com The Moving &Delivery Company YouCan-Depend On!...

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Professional Movers.com The Moving & Delivery Company You Can Depend On! -- Moving· Packing· Storage• Delivery 1270 Pontiac Trail - Walled lake, MI 48390 Tel:248-926-9999 Fax: 248-926-9921 Dear Client of Professional Movers.com, We are sorry you have found it necessary to report a claim. Professional Movers.com attempts to settle all claims in an equitable and timely manner. We appreciate your cooperation in filling out the claim form. Once you have completed filling in your claim form, you will be responsible to MAIL IT BACK, to Professional Movers.com Upon receipt of the form, a file will be established and assigned to an adjuster. You will receive a phone call, letter or e-mail within 30 days of Professional Movers.com receiving your Claim Form. Once your claim has been acknowledged, it will be necessary for an adjuster to examine your claim and your relocation documents to see what steps are necessary to process your claim. Since all claims are processed in the order they are received, we ask for your patience during the review process. Please keep in mind that we as the carrier have the right to thoroughly investigate all claims. If necessary, Professional Movers.com reserves the right to inspect damaged items to confirm transit damage. Please retain the damaged articles, including shipping cartons. These items MUST be available for inspection. Do not dispose of, or relocate, damaged items until after your claim has been processed. In addition, please retain copies of your relocation documents, also known as your Bill of Lading. Copies of your Bill of Lading MUST be available for inspection. The Bill of Lading states our standard liability coverage. In brief, it states that your Household goods or General Commodities are covered to a limit of. 60 cents per pound per article, unless other wise stated on the original Bill of Lading. This is found on the front copy of the Bill of Lading and in detail on the backside of the same document under the heading "Contract Terms and Conditions". Additional General Instructions and Rules for filling out claim form: A. Please retain the damaged articles, including shipping cartons. These items must be available for inspection. B. Time limit for filing claim is 9 months from date of delivery or conversion to permanent storage. C. Please retain copies, MAIL BACK, and make available at time of inspection all shipping documents, including estimate survey, and Bill of Lading. D. Complete and FULL PAYMENT must be paid prior to any claim settlement. E. Complete top portion of Claim Form thoroughly. Include zip codes with addresses of both origin and destination. In addition, be sure to provide telephone numbers with area codes and your primary e-mail address. F. Provide initials acknowledging that you understand that your move was covered under Professional Movers, Inc. standard liability coverage of .60 cents per pound per article. Failure to sign will result in form being returned for signature. G. Complete all columns for article claimed: a. Give brief description of article claimed including make and model number if applicable. b. Describe the extent, location and nature of damage, (example: SCRATCH ON TOP RIGHT EDGE) c. Indicate the article's replacement cost today for same or similar articles. d. Enter the amount you are claiming in your settlement and how much you will settle for. The Claim Form is NOT complete without this amount. e. If additional space is required, please be sure attached pages include the same information requested on form. f. The claim must be signed and dated. Failure to sign will result in form being returned for signature. g. Do not have any items repaired unless we advise you to do so. I

Transcript of Professional Movers...Professional Movers.com The Moving &Delivery Company YouCan-Depend On!...

Page 1: Professional Movers...Professional Movers.com The Moving &Delivery Company YouCan-Depend On! Moving· Packing· Storage· Delivery 1270 Pontiac Trail - Walled lake, MI 48390 Tel:248-926-9999

Professional Movers.comThe Moving & Delivery Company YouCan Depend On!--

Moving· Packing· Storage • Delivery1270 Pontiac Trail - Walled lake, MI 48390

Tel:248-926-9999 Fax: 248-926-9921

Dear Client of Professional Movers.com,

We are sorry you have found it necessary to report a claim. Professional Movers.comattempts to settle all claims in an equitable and timely manner. We appreciate yourcooperation in filling out the claim form. Once you have completed filling in your claimform, you will be responsible to MAIL IT BACK, to Professional Movers.com

Upon receipt of the form, a file will be established and assigned to an adjuster. You willreceive a phone call, letter or e-mail within 30 days of Professional Movers.comreceiving your Claim Form. Once your claim has been acknowledged, it will benecessary for an adjuster to examine your claim and your relocation documents to seewhat steps are necessary to process your claim. Since all claims are processed in theorder they are received, we ask for your patience during the review process.

Please keep in mind that we as the carrier have the right to thoroughly investigate allclaims. If necessary, Professional Movers.com reserves the right to inspect damageditems to confirm transit damage. Please retain the damaged articles, including shippingcartons. These items MUST be available for inspection. Do not dispose of, or relocate,damaged items until after your claim has been processed.

In addition, please retain copies of your relocation documents, also known as your Billof Lading. Copies of your Bill of Lading MUST be available for inspection. The Bill ofLading states our standard liability coverage. In brief, it states that your Householdgoods or General Commodities are covered to a limit of. 60 cents per pound perarticle, unless other wise stated on the original Bill of Lading. This is found on thefront copy of the Bill of Lading and in detail on the backside of the same documentunder the heading "Contract Terms and Conditions".

Additional General Instructions and Rules for filling out claim form:A. Please retain the damaged articles, including shipping cartons. These items must be available for inspection.B. Time limit for filing claim is 9 months from date of delivery or conversion to permanent storage.C. Please retain copies, MAIL BACK, and make available at time of inspection all shipping documents, including estimate

survey, and Bill of Lading.D. Complete and FULL PAYMENT must be paid prior to any claim settlement.E. Complete top portion of Claim Form thoroughly. Include zip codes with addresses of both origin and destination. In

addition, be sure to provide telephone numbers with area codes and your primary e-mail address.F. Provide initials acknowledging that you understand that your move was covered under Professional Movers, Inc. standard

liability coverage of .60 cents per pound per article. Failure to sign will result in form being returned for signature.G. Complete all columns for article claimed:

a. Give brief description of article claimed including make and model number if applicable.b. Describe the extent, location and nature of damage, (example: SCRATCH ON TOP RIGHT EDGE)c. Indicate the article's replacement cost today for same or similar articles.d. Enter the amount you are claiming in your settlement and how much you will settle for. The Claim Form is NOT

complete without this amount.e. If additional space is required, please be sure attached pages include the same information requested on form.f. The claim must be signed and dated. Failure to sign will result in form being returned for signature.g. Do not have any items repaired unless we advise you to do so.

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Page 2: Professional Movers...Professional Movers.com The Moving &Delivery Company YouCan-Depend On! Moving· Packing· Storage· Delivery 1270 Pontiac Trail - Walled lake, MI 48390 Tel:248-926-9999

Professional Movers.comThe Moving & Delivery Company YouCan Depend On!-

Moving· Packing· Storage· Delivery1270 Pontiac Trail - Walled lake, MI 48390

Tel:248-926-9999 Fax: 248-926-9921

Professional Movers.com Claim FormProfessional Movers.com does not process moving claims with oral communication. Therefore, you mustfill out this form completely and MAIL IT BACK to Professional Movers.com

Please Remit this Claim Form To:Professional Movers.comClaims Department1270 Pontiac TrailWalled Lake, MI 48390

Additional General Instructions and Rules for filling out Claim Form:A. Please retain the damaged articles, including shipping cartons. These items must be available for inspection.B. Time limit for filing claim is 9 months from date of delivery or conversion to permanent storage.C. Please retain copies, MAIL BACK, and make available at time of inspection all shipping documents, including estimate

survey, and Bill of Lading.D. Complete and FULL PAYMENT must be paid prior to any claim settlement.E. Complete top portion of Claim Form thoroughly. Include zip codes with addresses of both origin and destination. In

addition, be sure to provide telephone numbers with area codes and your primary e-mail address.F. Provide initials acknowledging that you understand that your move was covered under Professional Movers.com standard

liability coverage of .60 cents per pound per article. Failure to sign will result in form being returned for signature.G. Complete all columns for article claimed:

a. Give brief description of article claimed including make and model number if applicable.b. Describe the extent, location and nature of damage, (example: SCRATCH TOP RIGHT EDGE)c. Indicate the article's present value replacement cost today for same or similar articles.d. Enter the amount you are claiming in your settlement and how much you will settle for. The Claim Form is NOT

complete without this amount.e. If additional space is required, please be sure attached pages include the same information requested on form.f. The claim must be signed and dated. Failure to sign will result in form being returned for signature.g. Do not have any items repaired unless we advise you to do so.

Claimant Name: _Claimant Phone Number and E-mail Address: ---::--:_-:-::-:-:- __ -:-- _Today's Date: Date of Shipment _Claimant Origin Address: _Claimant Destination Address: _Claimant Initial acknowledging shipment was tendered under standard liability: _

Article location of Weight of Date of Original Present Estimated AmountNamel Damage Article Purchase Cost of Value Cost of Claimed

Description Article Repair

Total Amount Claimed: _I will settle for 0$ 0 $25.00 0 $35.00 0 $45.00 0 $50.00 0 $75.00 0 $100.00In making this claim, you must be prepared to justify the value you have placed on this Claim Form. Please remit any additionaldocuments which would be required in support of your claim, including receipts of purchase or pictures.

Remarks:I am the owner of the property described. I did not cause or contribute to the damage set forth herein. All statements made in thisstatement of claim and any attached documents are true and correct to the best of my knowledge and belief, and constitute mycomolete and entire claim. No material information has been withheld.

Signature of Claimant X. Date: _