Professional development for support workers Tanis Hand HCA Adviser.
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Transcript of Professional development for support workers Tanis Hand HCA Adviser.
Professional development for support workers
Tanis Hand HCA Adviser
Role clarity
What is the fundamental
difference between a registered nurse and
an HCA or AP?
RNs
Make clinical judgements and provide nursing
care
Delegate and supervise
nursing care
APs
May transcend professional boundaries
Work is guided by standard protocols
HCAs
Are delegated nursing tasks
Work is supervised by
registered professionalswww.rcn.org.uk/publications
Common goals, different roles: briefing paper RCN 2012
From the client’s perspective
What do clients want to know about the people caring for
them?
Service users, their families and society expect high levels of care and support for vulnerable people.
Support staff make up a significant element of the workforce that care for people who have a learning disability and they must be trained and competent to provide high quality care.
When individuals are cared for in environments which do not respond well to their needs, challenging behaviour is likely to develop.
Appropriate delegation
First line managers must know the level of skill across the team and delegate work appropriately.
Their role is to keep the service on track and they do this by monitoring how the whole team works, how support staff work with individuals and what additional CPD is required.
Why is CPD so important? It enables support workers to:
– Understand their accountability– Protect and promote human rights– Respond to both general and mental health
needs effectively– Understand and use total communication
approaches– Deliver positive behaviour support
i.e. It safeguards the service users
Training the team CPD for support workers is central to
success as they are vital members of the team.
Everyone needs to understand lines of accountability and the significance of implementing care plans in a consistent manner.
All members of the team need to understand the team goals.
Developing the support worker role within the nursing team
Focus on QUALITY Accessible, competence based training Right people doing the right tasks at the
right time Appropriate delegation Working to standards Understanding and valuing each role Common client-centred goals!
HCSW regulation - update
Standards and codes – work in progress
Dedicated HCA and AP website
www.rcn.org.uk/hca
Resources and materials