Products are Services, how ubiquitous computing changes design
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Mike Kuniavsky Interactions South America Belo Horizonte December 3, 2011 PRODUCTS ARE SERVICES HOW UBIQUITOUS COMPUTING CHANGES DESIGN
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As more products, from tablets to bathroom scales to washing machines go online, our relationship to them changes. We start to think of them as representatives of online services, and to think of services as represented by products. Ubiquitous computing changes our understanding of where the boundaries of a hardware product and a service stop, and fundamentally challenges how we design both.
Transcript of Products are Services, how ubiquitous computing changes design
Mike KuniavskyInteractions South America
Belo HorizonteDecember 3, 2011
PRODUCTS ARE SERVICESHOW UBIQUITOUS COMPUTINGCHANGES DESIGN
1994
1997
2001
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2007-2011
2005-2010
2009
2009-2011
2010
SERVICE
AVATARS
EXAMPLE: Everything by subscription
Service Avatar interaction challenges
VS
VS
The shape of avatars
VS
Mike [email protected]
