Production Booking Process

Process Summary

2Please allow 10 business days for production to be completed.

Process Summary

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How to THE ICONIC’s service for Full Production?

THE ICONIC in-house production service was created with the aim of helping our sellers to get

their products live and up for trading on the website as quickly as possible.

To send a production request, simply follow the following steps:

1. Create your products (without images and content) in Seller Center.

2. Export & Complete the Production Sample Sheet

3. Create a booking via Seller Help Desk: Production Booking (attach the completed Production

Sample Sheet)

Note: Bookings for THE ICONIC Production Service must be made a minimum of 1 week in advance. The weekly

cut off for all bookings is 12pm Monday, for production the following week. Booking slots are prioritised on a first

come first serve basis.

Step 1- Seller Center

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All SKU’s must be created in Seller Center prior to placing a Production Booking.

Items can be created by one of the following methods:

1. Manual product set up

2. Bulk import using the Product Creation template

3. Product set up via API integrations

Once SKU’s have been created in Seller Center they will be sent through to THE ICONIC for QC

approval. All products must be approved before continuing with the Production Service booking.

Important points to note:

-Please allow 1 business day for product QC approval.

-All SKU’s must be set as active (switched on) in Seller Center to flow through to QC review.

-All QC rejections must be fixed prior to placing your booking.

Please refer to the Seller Center Academy for a step-by step guide on how to set up product SKU’s: https://sellercenter.theiconic.com.au/academy_home

Step 1 - Seller Center

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Click on the Production Service link.

Step 2 – Sample Sheet

Click on Production Sample Sheet – Eligible Products

6Download the XLSX version

Sample sheet cont.

Click Enable Editing first

7Add a filter – Data – Filter or CTRL Shift L

Sample sheet cont.

Filter by Creation Date Column A (if required) to find the products you wish to book in

8Filter by Variation Column H – This should be the sample size for the category

Sample sheet cont.

Copy your selection and paste into new tab

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Your Sample Sheet can now be saved as an XLS and attached to your Production booking

ticket in Seller Helpdesk

Step 3 – Request Booking

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Click on request production booking

Step 4 – Request Booking

Submit a booking request via the Seller Center Help Desk.

https://sellercenter.theiconic.com.au/seller-help-desk

The subject of the query should be: “Production Booking– “Brand Name”

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Your Production Booking must include the Production Sample

Sheet as an attachment

For any special photography

requirement, please ensure that

these are added to the booking

description.

Once you have been successfully booked into our Production process, you will receive an email confirmation containing:1. The confirmed booking date/Expected sample delivery date2. Address of studio products need to be sent to.

Booking Apparel

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You must send your samples on the sample delivery date communicated. All samples sent without confirmation or before the confirmed date will be returned back to the seller. Shipping fees will be charged accordingly.

Please allow 10 business days minimum for your samples to be returned to you.

Please Note – there is a minimum requirement of 30 SKU’s for Curvy & Maternity

bookings. Bookings not meting requirements will be put on hold till capacity is

available.

Booking Product

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You must send your samples on the sample delivery date communicated. All samples sent without confirmation or before the confirmed date will be returned back to the seller. Shipping fees will be charged accordingly.

Please allow 10 business days minimum for your samples to be returned to you.

Once you have been successfully booked into our Production process, you will receive an email confirmation containing:1. The confirmed booking date/Expected sample delivery date2. Address of studio products need to be sent to.

Required Sample Size

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Apparel Category AU UK US International

Women’s Apparel 8 8 4 S

Curvy Apparel 16/18 16/18 12/14 XXL

Men’s Tops M 38 38 M

Men’s Bottoms 32 32 32 M

Men’s Jackets 40 40 40 M

Men’s Business Shirts 40 40 40 M

Product

Women Footwear 9, right shoe only

7, right shoe only

9, right shoe only

NA

Men Footwear 10, right shoe only

10, right shoe only

11, right shoe only

NA

Accessories N/A N/A N/A N/A

Below are the sample size’s required for Production. This is to ensure to continuity across the website. All other sizes will be rejected & returned to you.

‘For Unisex samples, both a small and medium are required’

Samples should be labelled properly with the brand name, colour name, style

name, style code (Supplier SKU) and size.

Step 5 - Delivery

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Important things to note:

• Samples should not be damaged or dirty.

• All samples will undergo quality control during inbounding stage.

• Labels will be cut away during the photoshoot to ensure best image quality.

• The labels will not be retagged but will be returned in a plastic bag with the

samples.

• Samples must be packed neatly in boxes or cartons. In case where more than 1

carton is delivered, individual cartons should be labelled in ascending order.

Labelling Requirements:

• Information on the product tag must match SKU data on Production Sample

sheet & Seller Center. This includes- Product Name, Colour Name, Size,

Supplier SKU (Style Code)

Final Checklist

Step Task Action Complete

1 Product Creation

All products created & approved in Seller Center.

✔

SKU’s set to active in Seller Center. ✔

2 Sample Sheet Complete Production Sample sheet ✔

3 BookingBooking submitted via Seller Help Desk ✔

Production Sample Sheet attached ✔

4Sample Preparation

Samples are labelled as per guidelines ✔

Production Booking Confirmation received ✔

Only sample sizes are shipped ✔

5 Sample Delivery

Cartons are labelled (only applicable if multiple cartons are used)

✔

Completed Production Sample Sheet enclosed within the boxes

✔

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