Product Update
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Transcript of Product Update
IP Communications Built on Microsoft® Powered by Intel® www.altigen.com
Product Update Product Update
AltiGen Communications, Inc.AltiGen Communications, Inc.
The leading provider of VoIP Business Phone Systems and Microsoft-based
Unified Communications
The leading provider of VoIP Business Phone Systems and Microsoft-based
Unified Communications
IP Communications Built on Microsoft® Powered by Intel® www.altigen.com
AgendaAgenda
• 6.0 Update 1• 6.0 Update 2• 6.5 Sneak Peak
IP Communications Built on Microsoft® Powered by Intel® www.altigen.com
Microsoft’s UC OverviewMicrosoft’s UC Overview
Complete Communications Tools
• VoIP Telephone Service • E-mail • Audio and video conferencing • Voice mail • Presence and contact information • Fax • Instant messaging • Calendars
IP Communications Built on Microsoft® Powered by Intel® www.altigen.com
MAX Communications Server Product Family MAX Communications Server Product Family
Supports up to 3400 extensionsin 100 locationsServers
• MAX1000/R – SMB / Branch Offices• MAX2000iG – Intelligent Gateway• MAX5000 – Enterprise Solution
Software• MAX Communications Server (Server SW)• MaxCommunicator (Client SW)• AltiXXX will be Retired
IP Communications Built on Microsoft® Powered by Intel® www.altigen.com
New All Software IP PBX (6.0)New All Software IP PBX (6.0)
• AltiGen’s Host Media Control Processing– HMCP: VoIP Resources now run on Standard Intel Server
– Eliminates the need for Voice Processing Cards– Improved Scalability– Improved Redundancy– Flexible Deployment Options– Leverages Investment in Office and MAX Servers
Resource Type Capacity
G.711 Voice Processing Resources Maximum 1,000 channels
G.711/G.723/G,729 Voice Processing Resources Maximum 200 channels
Station Conference Bridges Maximum 40 bridges with 120 conferencing members
MeetMe Conference Bridges Maximum 20 bridges/ 120 members / 30 per Bridge
Silent monitor/Barge-in/Coaching Sessions Maximum 20 sessions (3 members in each session)
IP Communications Built on Microsoft® Powered by Intel® www.altigen.com
AltiGen Exchange 2007 Integration (6.0)AltiGen Exchange 2007 Integration (6.0)
• AltiGen is the IP PBX plug-in for Exchange 2007– Upgrade your Messaging Server to a Complete Communications platform– Voice, Voicemail, E-Mail, Fax, Speech Reco – in a single integrated system
Available 2Q08
IP Communications Built on Microsoft® Powered by Intel® www.altigen.com
The New Outlook Experience The New Outlook Experience
IP Communications Built on Microsoft® Powered by Intel® www.altigen.com
Outlook 2007 Integration (6.0)Outlook 2007 Integration (6.0)
Voice Mails and Missed Calls Sent to
Outlook
Voice Mails and Missed Calls Sent to
Outlook
IP Communications Built on Microsoft® Powered by Intel® www.altigen.com
Enterprise ManagerEnterprise Manager
Key Features:• Directory
Synchronization• Multi-Site Routing• IP Dialing Tables• CODEC Management• Global Dial-by-Name• Global Extension
Relocation• Global DID List• Global Least Cost
Routing• Bandwidth Management
IP Communications Built on Microsoft® Powered by Intel® www.altigen.com
Complete Conference System:• Up to 120 Attendees
• On Demand Conferencing
• Auto Conference Scheduling
• Easy User Set Up
• Mute and un-mute participants
• Selectively Drop participants
“Meet Me” Audio Conferencing Bridges (12 to 120 Sessions)
AltiGen Integrated Audio Conferencing AltiGen Integrated Audio Conferencing
IP Communications Built on Microsoft® Powered by Intel® www.altigen.com
Software RoadmapSoftware Roadmap
6.0 Update1: GA October 20086.0 Update1: GA October 2008
• Softswitch RedundancySoftswitch Redundancy• Enhance MaxCommunicatorEnhance MaxCommunicator• Support MAX1000(R)/2000 as Softswitch GatewaySupport MAX1000(R)/2000 as Softswitch Gateway• Support single T1/E1 MAX board in MAX1000/2000Support single T1/E1 MAX board in MAX1000/2000• IP Phone support 802.1q (VLAN)IP Phone support 802.1q (VLAN)
6.0 Update2: GA January 20096.0 Update2: GA January 2009
• MaxInSight – Call Center RT MonitorMaxInSight – Call Center RT Monitor• MaxCommunicator Outlook EditionMaxCommunicator Outlook Edition• MaxAgent - .NET ClientMaxAgent - .NET Client• MaxSupervisor - .NET ClientMaxSupervisor - .NET Client
IP Communications Built on Microsoft® Powered by Intel® www.altigen.com
ClientsClients
IP Communications Built on Microsoft® Powered by Intel® www.altigen.com
MaxCommunicatorMaxCommunicator
IP Communications Built on Microsoft® Powered by Intel® www.altigen.com
MaxCommunicator Outlook EditionMaxCommunicator Outlook Edition
IP Communications Built on Microsoft® Powered by Intel® www.altigen.com
MaxAgentMaxAgent
IP Communications Built on Microsoft® Powered by Intel® www.altigen.com
MaxSupervisorMaxSupervisor
IP Communications Built on Microsoft® Powered by Intel® www.altigen.com
MAXInsight Real Time MonitorMAXInsight Real Time Monitor
Provides call center managers the ability to:
- View real-time queue status
- Monitor WG resource status
- Review operation results
-React to critical conditions
*Requires additional licenses, not a free upgrade
IP Communications Built on Microsoft® Powered by Intel® www.altigen.com
MaxCommunicator Android Edition (6.0 Update 2)MaxCommunicator Android Edition (6.0 Update 2)
IP Communications Built on Microsoft® Powered by Intel® www.altigen.com
Software Roadmap - ContinueSoftware Roadmap - Continue6.5 Release – Q2 ~ Q3 20096.5 Release – Q2 ~ Q3 2009
• Support 120 members in one MeetMe conferenceSupport 120 members in one MeetMe conference• SNMP alertingSNMP alerting• Voice Encryption (TLS/SRTP) for server and IP phoneVoice Encryption (TLS/SRTP) for server and IP phone• Support 802.1p on both server and IP phoneSupport 802.1p on both server and IP phone• Multi-site failover dialing through PSTN when WAN failedMulti-site failover dialing through PSTN when WAN failed• Branch office extensions failover to other system in VoIP Domain when Branch office extensions failover to other system in VoIP Domain when
branch server failedbranch server failed• Support up to 5,000 IP extension usersSupport up to 5,000 IP extension users
IP Communications Built on Microsoft® Powered by Intel® www.altigen.com
Previous Versions Support PlanPrevious Versions Support Plan
• 5.0A– New system registration disabled: 9/19/08– Unsupported version: 9/19/08– Product registration taken offline: 9/19/08
• 5.1 – New system registration disabled: 3/20/09– Unsupported version: 3/20/09– Product registration taken offline: 3/20/09
IP Communications Built on Microsoft® Powered by Intel® www.altigen.com
AltiGen Communications, Inc.AltiGen Communications, Inc.
Q & A Authorized, AltiGen Communications Inc. Dealer