PRODUCT LOADING TIPS

PRODUCT LOADING TIPSMANUAL 01

© Whitehouse & Schapiro LLC 2012

© Whitehouse & Schapiro LLC 2012 Training Manual 2

We Buy Rags™

To our valued partners:We at Whitehouse and Schapiro greatly appreciate your business and look forward to developing and growing with you in the coming year. To that end, W&S has composed this training manual to help you grow your local business so that you can acquire more product to sell and pack it more heavily when we purchase it from you. The training manual you are about to read reflects that commitment. Over time, many of our suppliers have asked us for suggestions on how to load and pack 53 foot trailers and overseas containers more efficiently. Also, some of you have become interested in starting credential clothing collections but have needed guidance to successfully carry out the project.

As the demand for this type of assistance has grown in recent years, we are also in the process of developing training DVD’s that will demonstrate proven packing and loading techniques to ensure that you can get the maximum amount of product loaded onto a truck or 40 foot high cube. As a valued customer, you may access all of these materials through a link on our website, webuyrags.com. Finally, we have also made arrangements with various packing and training experts who can speak with you on the phone and potentially visit your place of business to show you how to pack and load more effectively.

As many years of work experience and investment have gone into the development of these instructional materials, we do ask that you honor their copyright when using them or sharing them with others. Also, we view these manuals as a continual work in progress and not only welcome but heartily request your input and suggestions — as the manuals will improve only if we know how make them more useful to you and easier to use.

We hope that using these manuals, videos, and training consultants will increase your productivity and, most importantly, your profit margin in the coming year. We look forward to hearing from you about needed changes and updates to the manuals, other areas in which you would like to see us teach and update, and, of course, we want to hear from you when you have product to buy!

Thank you again for being a valued Whitehouse and Schapiro supplier. We here at W&S look forward to many more decades of growing, prospering, and succeeding with you.

Sincerely,

William Schapiro, President

Whitehouse & Schapiro LLC 2800 Quarry Lake Drive Suite 120 Baltimore, MD 21209 Phone: 410-356-8003 Fax: 410-356-9001 www.webuyrags.com

“We look forward to many more decades of growing, prospering,

and succeeding with you.”


We Buy Rags™

What we doSecondhand clothing, textile remnants and wipers are the products that built the preeminent import/export business of Whitehouse & Schapiro. Our global textile trading company has been a thriving family operation for over 100 years. In that time, we’ve learned the importance of customer satisfaction. As a result, we make conducting business a pleasure. We pay immediately. We’re into every phase of the secondhand textiles marketplace, and we succeed by building relationships that last. From our convenient port locations in Baltimore, Miami, and Seattle, Whitehouse & Schapiro serves textile industry needs across the country and around the world. Give us a chance to see what we can do to help you DO MORE!

SERVICES PROVIDEDWhitehouse & Schapiro has given over 100 years of service to charitable organizations throughout the country. We specialize in the purchase of excess secondhand clothing, credential, shoes, toys, books, and much more.


We Buy Rags™

Over One Hundred Years of Family Ragmen —Cut from the same clothIn 1907 Solomon Schapiro immigrated from Lemburg, Austria, to begin recycling scrap metals and textiles under the company name S. Schapiro and Sons. Today, Bill Schapiro heads the family

business, now called Whitehouse & Schapiro, a global textile trading company that fulfills industry demands across the country and a round the world.

A FAMILY TRADITION SINCE 1907 THEN...

... AND NOW


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Meet the team

BILL SCHAPIRO President and CEO

Born into the rag business, Bill followed his grandfather and uncle into the industry in 1976, after graduating from Duke University and the University Of Maryland School Of Law. Bill takes a hands-on approach to the company’s activities that are built upon a family tradition established over a century ago. In this time, Whitehouse and Schapiro has visited over 25 countries on four continents and has gained unparalleled expertise in sources and markets. Bill continues to contribute to the textiles community in his role as immediate past president of SMART (Secondary Materials and Recycled Textiles), the industry’s trade association and as SMART’s representative to the U.S. Industry Trade Advisory Committee on Textiles and Clothing (ITAC 13), which is a group of industry representatives who meet regularly with government officials to help develop U.S. trade policy.

HANK ABERMAN Director of Marketing

Hank, a graduate of the University of Pennsylvania, oversees our marketing and business development efforts. A former professor at Shippensburg University, he uses his background in organizational training and development to benefit W & S and its clientele. Dr. Aberman’s extensive consulting experience in marketing and business development, as well as his thorough knowledge of all aspects of our operations, are vital to establishing and building long lasting business relationships for Whitehouse and Schapiro.

JOY FENTON Vice President — Seattle Operations

Joy brings a love for the secondhand clothing industry to her post with W&S, as well as great instincts and outstanding training which she gained in sales and management at Thrift Books LLC. Previously, Joy managed a national business for Thrift Recycling Management LLC, including all thrift store and non-thrift store book accounts. Other related experience includes Sales Specialist for Savers Inc., a leader in the retail thrift industry. Joy was also a Software Engineering Communications Specialist with the Boeing Company. MS Fenton enjoys Seattle life with her three children, her husband, and of course, her leadership role with Whitehouse & Schapiro.


We Buy Rags™

Meet the team

NEIL ABERMAN Vice President

Neil brings a diversified background to the position of Vice President ofBusiness Development and Management for Whitehouse and Schapiro. Hegraduated from Grove City College in Pennsylvania with high honors inhis major, Political Science. He has worked on Capitol Hill in Dick Armey’sRepublican House Leadership office and the office of former CongressmanWilliam Goodling, and at John Dudinsky and Associates Government Relationsand Business Development Firm. In his position with Whitehouse & Schapiro,he is responsible for developing new business and managing accounts andgenerating research used in marketing and planning decisions.

GARY STEWARD Mission Development Specialist

Gary served as the founding Executive Director at an AGRM mission in West Central Wisconsin for eleven years. He helped raise over $700,000 to start both a Men’s and Women’s Shelter to serve the needs in their area. The mission grew to an annual budget of over a million dollars in less than 5 years and over $ 2.5 million in 10 years. He was instrumental in starting two major Social Enterprises, one a 44,000 sq. ft. Bargain Center, one of the largest in the Midwest, and the other a 40,000 sq. ft. Building Material Reuse Center. Both businesses turned a profit within 5 months. Gary is the former Midwest District Officer for the AGRM, and has been involved in consulting many new missions in the State of Wisconsin and other parts of the country. He lives in West Central Wisconsin with his wife of thirty plus years, Kelly, and has 3 daughters and 2 granddaughters. Gary has the knowledge and experience to help your ministry “DO MORE”.


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How to Load Over 44,000 lbs.* of Credential BagsLoading over 44,000 lbs. of credential clothing in a 53 foot trailer, takes planning, teamwork, and savvy. Carl Conklin, Owner and CEO of Cause-Worthy Clothes in Forest, Virginia routinely does this and he provides some useful tips in his instructional video that can be found on our W & S website link.

CARL’S CREDENTIAL PREPARATION AND LOADING TIPS:

PREPARATION

1. Keep bag costs down by using Walmart Husky 30 gallon draw string bags for transferring any clothing from unusable bags.

2. Check each bag and remove any breakable items and clothing that is wet, dirty, or smelly.

3. Press air out of each bag by poking a small hole in them and squash them down.

4. Cut your manpower needs and loading preparation time, by using a pallet mover to move the cardboard Gaylords of donated clothing to the floor scale and then to the truck.

5. By a floor scale (see below) to accurately weigh each pallet and Gaylord of clothing and deduct 25 pounds to remove the weight of the pallet and cardboard Gaylord from the total scale weight. Conklin bought a floor scale from E-Bay for $650 that would cost 2-3,000 dollars new.

6. A team of five workers can load a trailer with over 45,000 pounds of credential in a little over two hours with the right training so that each team member knows their specific role.

LOADING TIPS

• Usebig,similarsizedbagstostartthebase.Laythreetofourrowsofthesebags horizontally to the front of the truck. Press them down to remove all their air.

• Laythenextrowofbagsatrightanglestothefirstandbuildthebasefourtofive bags high by cross-hatching each new row across the last one.

• Oneworkerbecomesthe“climber”whoremainsontopofthebaseandloadsthe next rows of medium sized bags to about two feet from the truck ceiling. Two to three other workers are “throwers” who toss the bags where the “climber” indicates they should be thrown in truck. The “load mover” brings the Gaylords of credential bags to the truck on the pallet mover.

• Thebaseisenlargedbyanotherthreetofourbagrowwhichagainiscross-hatched to four to five bags high.

•Withtheenlargedstablebase,theclimbercanbegintostuffthesmallerbagsinto the empty spaces remaining above the first base rows.

• Byprogressivelyenlargingthebaseandbuildingontopofitwithcompressedbags, the truck is loaded completely to the last row.

• Leaveroomatthedoorsotheloaddoesn’tfalloutwhenthedoorisopened.If you need personal assistance is loading tips, call our office (1-800-586-5616) and you will be directed to an experienced consultant.

* Check the legal highway weight limit in your state.


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WHOM DO I CALL WHEN THE LOAD IS READY TO BE PICKED UP?

Call Renne Bamford at Whitehouse & Schapiro LLC., to schedule a pick up. Her phone number is 1-800-586-5616.

HOW DO I PACK THE TRUCK WHEN IT COMES?

• Packplasticbags,notcardboard(only pack in trash bags).

• Transferanyproductincardboardboxes into trash bags.

• Packclothes,notair.PokeSMALLholes in the trash bags and compress them to release all the air. Make the bags flat.

• Loadcompressedbagsbywedgingbags tightly against ceiling from front, behind cab, to back doors of truck.

• Smoothbagsfrequently.

• Bringafewstepladderstoputintrailers so you can pack the whole way to the top and push down and back into the truck. Pushing down and back will increase load weight.

WHAT DO I DO WHEN THE TRUCK ARRIVES?

1. Make sure that you have the bill of lading signed and have placed “Whitehouse & Schapiro” in the customer section.

2. Seal the truck and copy the seal number on the bill of lading.

3. Photocopy bill of lading with seal number written on it for your records.

4. Keep written accounts of your loads. This is one example of a form that a mission can use to document their loads.

When possible, follow the truck to the scale. Make sure that it is a certified scale, sign the ticket yourself, and keep weight ticket records.

When your load is ready

PURCHASING THE SEAL

Heavy Duty Plastic Seals

http://www.uline.com/BL_2306/Heavy-Duty-Plastic-Seals


We Buy Rags™

Packing a 53 Foot Truck with Baled TextilesWritten by Tim Arceneaux, Owner, Executive Director, Needy of Greater Baton Rouge

ROW 1–2 (3 BALES PER ROW)ROW 1: Place bale #1 in left corner. Stack #2 on top of #1 and tip into place. Place bale #3 on top of #1. ROW 2: Place bale #4 in right corner, alternating from right to left until you get to row 10.

ROW 3–7 (5 BALES PER ROW)This is done by stacking three bales flat and wedging two tipped on their edges next to them.

ROWS 8-9 (4 BALES PER ROW)Following the same alternating

sequence, place bale #10 in right corner. Tip bale #11 on edge. Place bales #12+13 simultaneously.

ROW 10Place only 3 bales; do not over pack.

1. Get the empty weight scale ticket from the truck driver before you start loading. If he does not have one, send him to get one. DO NOT LOAD WITHOUT IT.

2. Load the first two rows with three small bales each. This is to keep the front axle from having too much weight on it.

3. Load row one from the left and two from the right and alternated that pattern until the last row. Always start on the left first so the last row will be loaded from the left. This makes the load safer.

4. Load the next five rows (rows 3–7)with 5 bales each. LOAD THE TOP TWO BALES STACKED ROW TOGETHER on each row. If you try to load a single bale on top by itself, the fork lift can hit the top of the trailer. If your forklift doesn’t have a safety cage, you can load the last two one at a time. But two at time is faster anyway.

5. Load the next two rows (rows 8 and 9) with four bales each and continue to alternate the side where the stacked bales goes.

Load the last row (row 10) with three bales to give you a total of 42 bales or 44,100 pounds of weight

6. You will have some space left on the end of the trailer. Do not be tempted to load more than 42 bales on the truck or you will overload the trailer. When this happens, the truck driver comes back after he gets weighed and makes you take some off.

7. Make a bill of lading for the driver to take with him. You can find examples on line or call our office (1-800-586-5616) and our staff will be happy to help you fill it out correctly.

8. Practice and get good at loading. Most drivers want to be loaded and gone in under 2 hours. Some trucking companies will charge YOU for any time over two hours that it takes you to load.

9. Ask the driver to fax the loaded weight to you when he gets it. Sometimes he will; sometimes the trucking company will. You need the loaded weight so you can get paid.

A CAUTION ABOUT DIAGRAMS

The diagrams in these following pages are suggestive, but they vary with the size and weight of the bales. The number of bales stacked in each row must be adjusted for the average weight for each bale. The desired total loading weight is 44-45,000 lbs. If the average bale weighs 1150 lbs. the desired total weight may be reached with 38 bales. With an average bale weight of 1050 lbs. you can load 44,000 lbs. with 42 bales. Your loading sequence in the following example assumes bales that measure roughly 30x48x60 inches and weigh 1050 lbs. on the average.”


We Buy Rags™

Mixed Rag Bales on an Overseas Container — How to Load a 40 ft. High CubeWritten by Jeff Kelly, Owner, CEO, Southern Textiles, Selmer, Tennessee

It is important to understand that one can have about 3 mistakes on loading a container. By mistakes, I mean a row with 4 or 5 bales on it. There is very little room on a container so each row must be loaded “calmly and carefully.”

1. The average container, depending on individual bale weight, will have around 45-47 bales. Bales will be loaded long ways on a container. A container can handle 7 rows loaded long way. Make sure you have at least 5 more bales than needed. This is important because shipping containers have a 2-hour time limit of loading. After 2 hours, it will cost YOU $100 minimum per hour.

When a bale breaks (unless it breaks in the container), get it out of the way quickly and start again with another bale. If the bale breaks inside the container, quickly throw as much of the bale as possible in whatever space is available on the row. Depending on bale size, there can be 6 bales (1000-1100 lb.) or 7 small to

average size bales (900–970 lb.) per row. Typically large bale size is 60x30x48 inches. Bale weight can vary according to the compression force of the baler. The usual bale weight averages 1,000 pounds with newer balers producing bales weighing 1,200 to 1,400 pounds.Study accompanying diagrams for loading rows 6 or 7.

2. A vertical baler is necessary to load a container. Vertical balers can have 2 different hydraulic cylinders, 48 in. or 54 in. long. When choosing a baler, make sure it has a 54 in. cylinder. This baler makes tighter, more compact bales, and they load much more easily than bales that have been baled by 48 in. cylinder baler. I have both. I will not load bales on a container from the baler with 48 in. cylinder.

3. Bales must be packed correctly. Clothes from drop boxes come loosely and in bags. It helps to have some loose clothes in each bale. Clothes need to be baled tightly and have blankets or burlap

30

30

30

30

4830

30

30

30

30

4830

SIX LARGE BALES

SEVEN SMALL BALES

TWO STAGE MAST ROW OF SEVEN

TWO STAGE MAST ROW OF SIX


We Buy Rags™

Mixed Rag Bales on an Overseas Container — How to Load a 40 ft. High Cube (continued)

material as well as cardboard on the edges. A minimum of five wires must be tied around each bale; six wires are preferable. You will break wires: it is not a question of “if;” it is a question of “when and how many” will break. Bales that are loaded onto a container must have more than four wires to have a successful load.

4. I have found that having a weight scale is very valuable. Most floor scales can be bought new for around $1000. I have a 5x5-5000 lb. capacity floor scale with a digital display. It reads in 1 lb. increments. A good scale is very durable and will last many years. The peace of mind that a scale will bring is worth much more than the money it costs to buy it.

With a scale, you can now ship with a packing list. Each bale is individually weighed, so you know exactly how much weight is being put on a truck or container. It is possible to overload a container. Having a scale allows you to maximize a loads weight without overloading. Have your scales calibrated by a scale company and keep the paperwork so you are sure that your scale is legal for trade. I have mine checked by Memphis Scale Works, Memphis, Tennessee. Most cities should have

a scale company that can do this. The cost is around $300 to calibrate.

About the only way to damage a floor scale is to drop something very heavy on it, drop the scale itself, or hit it hard with a forklift. The scale will be bumped from time to time when placing bales on it to be weighed. I keep a 50 lb. metal plate handy so, when a bump happens, I can check the scales accuracy. In all the years I’ve used a floor scale, the most common problem has been to remember to clean out from under the scale. A piece of wood from a pallet or plastic from a toy will make a scale go crazy. It cost me $300 to have a scale company come out and tell me I had a piece of wood under the scale, and that was the reason for faulty weights.

5. Make sure the forks on the lift are in good working order. Forks shorter than 60 inches allow the bale to tip over forward and cause bales to break in the middle. Forks that are 72 inches long, in my opinion, are too long, as they don’t let the bale slide off easily. I have found that 60-inch forks work best. Forks need to be inspected for burrs and jagged spots on the edge and ends of forks. If these are found, grind them off with a hand grinder.

THREE STAGE MAST ROW OF SEVEN


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Mixed Rag Bales on an Overseas Container — How to Load a 40 ft. High Cube (continued)

Next, make sure the forks touch the floor at the same time. If the forks do not touch at the same time, how uneven are they? My experience has been that if they are more than 1 inch different, go buy some that are better. Used forks can be found at forklift shops; also, machine shops have good forks in stock from time to time. Following these checkups on the forklift will save time and broken wires during the load process.

6. I prefer to load a container 1 bale at a time. This can only be done using a three-stage mast. If one is using a forklift with a two stage mast, it will be necessary to load three bales on their edges, then 2 bales stacked on top of the 3 edge bales. It helps to have a cage mounted to the forks on a two-stage mast. When stacking two bales at a time, be very careful to choose bales that are smaller and tightly baled. Every inch of space is necessary to complete a row of seven.

BALE STACKING TIPS

When loading standard sized bales (30x48x60) they should be in double stacked rows with the 48-inch-side down as shown in the above diagram. The internal horizontal dimension of a 40-foot High Cube is 92 inches. By wedging the two 48-inch bottoms of the bales into the row you can compress the bales snugly into the space even though their total measurement is 96 inches before they are pushed into that space. These two bales will give a solid base to load two more rows of bales to get a six-load stack. Do NOT attempt to stack bales with the 30-inch side down. this is tempting, because three 30 inch bottoms across the bottom would total two inches less than 92-inch limit. BUT the row is very uneven and unsteady when they are stacked that way, and the bales on the next row cannot be stacked well and the stacks are very hard to keep stable. By wedging the bales in with the 48-inch-side down, you produce two three-row columns that are wedged tightly and are much more stable.

30"

90" 30"

30"

48"48"

96"92"

474"

106"

30"

90" 30"

30"

48"48"

96"92"

474"

106"

30

48

60

BALE DIMENSIONS CUBE INTERIOR DIMENSIONS


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Staff Training AssistanceShould you require additional assistance in loading a container, a truck for bales, or a truck for loose load credential, please call our office (1-800-586-5616) and request contact information for the following training consultants who contributed to this manual:

TIM ARCENEAUX

Needy of Greater Baton Rouge Inc., run by Tim and Tracy Arceneaux, is a non-profit Louisiana corporation recognized as a 501(c) 3 organization by the IRS. Needy’s main purpose is to support the less fortunate, the elderly, disabled, and single mothers and their children in the Greater Baton Rouge area. Needy helps about 3,000 families a year by distributing food vouchers. All applicants must be qualified, and, if approved, are given these vouchers. If funds are available, other services may be rendered. Money is never given away.

Tim and Tracy provide the money for vouchers by running a highly respected and EXTREMELY productive recycling operation in the Greater Baton Rouge area. They are experts on container and truck loading and packing in the industry. They have helped many of Whitehouse and Schapiro’s suppliers increase their weights and loading capacity through phone consultations that provide packing and loading techniques. Their results have been stellar, often increasing total load weights by several thousand pounds in one call and on one occasion, Tim helped one supplier increase their load on the next truck by approximately 9,000 pounds! The Needy of Greater Baton Rouge consistently loads at maximum levels and consistently loads and produces exceptional product that is packed and loaded very well.

Tim and Tracy sell exclusively to Whitehouse and Schapiro LLC, and have worked exclusively with the company for more than three years. Tim and Tracy have four children; Jason, Andrew, Brittney, and Megan. Andrew and Brittney work full time for the Needy of Greater Baton Rouge Inc., and Megan works part time. The Arceneauxs live in the Greater Baton Rouge area.


We Buy Rags™

Staff Training Assistance (continued)

CARL CONKLIN

Carl Conklin is the owner, President, and CEO of Cause Worthy Clothes located in Forest, Virginia. In three years, Carl and his family have built a credential clothing collection business that has helped innumerable charities and non-profit organizations gain vitally needed income. CWC provides clothing bins and small trailers for collecting shoes and clothing items, maintains and services them, and then issues monthly payments for the donated items to participating organizations. Since CWC is a family owned and family run business located in central Virginia, its passion and goal is to help non-profit organizations that are struggling during these tough, economic times. CWC is also dedicated to working with the Juvenile Diabetes Research Foundation in their dedication to find a cure. Juvenile Diabetes has affected the Conklin family personally, and they are honored to be partners with this charity in their fight against this dreaded disease. Whitehouse and Schapiro President, William Schapiro strongly supports the success of Cause-Worthy Clothes. “Three years ago, Carl came to us with a vision and a dream to have a full time operation for Cause Worthy Clothes. We provided full financing and consulting for his new venture, as we have done with other developing partners, and we are proud of his significant business success and contributions to the fight against Juvenile Diabetes .”

JEFF KELLY

Jeff Kelley is chief owner and operator of his own clothing recycling business, Southern Textiles, located in Selmer, TN, where he lives with his wife and daughter. He has been successfully operating Southern Textiles for 13 years, during which time he has sought out only the most prominent and trustworthy buyers with whom to do business. To achieve that goal, he began a working relationship with W&S that has steadily grown in the last 10 years. Through hard work and drive, Jeff constantly increases productivity and has become proficient in loading tractor trailers and containers at the maximum weights allowed. Thirteen years of experience combined with running Southern Textiles has enabled Jeff to provide both quality and quantity to his buyers on a regular basis. His expertise in loading gets Southern Textiles customers the highest amount of volume of possible product allowed per load.


We Buy Rags™

W & S GAYLORD SPECIFICATIONS

• 40’’x42”x38”(tall) Sizecanvary• AGaylordboxofbooksgenerally

weighs around 800 lbs.• 4-5wallsthick• Eitherhasafullflapstylebottom

or a drop-in style bottom which includes the extra sheet of corrugated to cover the opening between the flaps.

•Whenusedwithaskid,these boxes can stack on top of one another for vertical storage.

ORDERING GAYLORDS

Gaylord providers need to know the following on most orders:

•Whatisthecorrectzipcodefor the shipping.

• HowmanyGaylordsthe customer needs.

• Theaveragefillweightperbox.• Iftheyneedtodoublestackfor

storage or transport. With this info, they can determine the appropriate box for the application and prepare a quote. Most Gaylords will be slightly smaller than the standard pallet size of 40 x 48 and will average about 38-40tall.

GAYLORD PROVIDERS

Balcon Enterprises Inc. North America Sales

877-745-0311 office605-381-8765 cellFrank Tischler

Corporate Headquarters 12575 Uline Drive Pleasant Prairie, WI 53158 1-262-612-4200

Los Angeles 2950 Jurupa St. Ontario, CA 91761 1-800-958-5463

Seattle 1005 C Street NW Auburn, WA 98001 1-800-958-5463

Atlanta 1770 Satellite Blvd. Buford, GA 30518 1-800-958-5463

Minneapolis 985 Aldrin Drive Eagan, MN 55121 1-800-958-5463

Tijuana, Mexico Av. Aguila Real 19533 Parque Ind. Baja Maq El Aguila Tijuana, B.C. México C.P. 22215 01-800-295-5510

Chicago 2105 S. Lakeside Drive Waukegan, IL 60085 1-800-958-5463

NYC/Phila 400 Boulder Drive Breinigsville, PA 18031 1-800-958-5463

Toronto, Canada 60 Hereford Street Brampton, Ontario, L6Y 0N3 1-800-958-5463 Uline.ca

Dallas 980 W Bethel Road Coppell, TX 75019 1-800-958-5463

UsedCardboardBoxes.com 4032 Wilshire Blvd., #402 Los Angeles, CA 90010 Walter Skalniak 323.774.1563 direct 1-888-BOXES-88 toll free 323-724-2500x702 office 323-315-4194 fax WalterSkalniak@ UsedCardboardBoxes.com

Logistical Help: Where to Get Gaylords


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BRIC-A-BRACIn selected circumstances we take these items. The bric-a-brac must be credential. It must be taken directly from the donation box or the person who brings it into the store and placed in a back room for resale to us. We cannot take bric-a-brac loads that

have been through the stores. We cannot accept bric-a-brac in any other way. For groups who want to sell the bric-a-brac to us in credential form, we look forward to future conversations.

THESE ITEMS INCLUDE, BUT ARE NOT LIMITED TO:

• allplasticandTupperwareitems can include glasses, plates

• drinkingandalltypesofglasses

• dinnerware

• eatingutensils/wineopeners/can openers

• pots

• fryingpans

• vases

• knickknacks

• ornamentsallglass,wood

• coffeemakers

• toasters

• blenders

• GeorgeFormangrills

• grillfortoastedsandwiches

• artworkpicture

• photoframes

• woodornaments

• DVDplayers

• alarmclocks

• lamps

• mirrors

• trays

• candleholders

• ironingtables

• irons

• smallfans

• Christmasdecorations

• bathroomaccessoriessoapdishes , towel holders

We Buy Rags™

For more information about our training opportunities and personal consultants please contact our offices at 1-800-586-5616.

A core principle of Whitehouse & Schapiro is our commitment to establishing long term, mutually beneficial relationships with our customers. We want to grow, prosper, and succeed together with every supplier with whom we team up and to every customer to whom we sell.

The training manual you have just read is just one example of our commitment to work with our suppliers and train them to load heavier and easier. Our commitment to supplier training is unique in our industry. As a valued supplier we are happy to provide this copyrighted information to you without charge and with the understanding that it cannot be shared with anyone outside of our customer family.

In addition to our manuals, we offer an array of consulting experts, who, through phone or site visit, can provide personalized assistance in product loading, product and program development, and staff training. By offering you these manuals and training services, we want you to realize that you can count on us for the type of future advice and assistance that can make your operations flow smoothly and productively.

We welcome you to our customer family and look forward to a long and mutually beneficial business relationship for many years to come.

Sincerely,

Neil Aberman

Whitehouse & Schapiro, L.L.C. Phone : 877-734-4325 Cell: 240-457-2123 [email protected] www.webuyrags.com

Whitehouse & Schapiro 2800 Quarry Lake Drive Suite 120 Baltimore, MD 21209

800-586-5616 410-356-8003

[email protected] webuyrags.com

© Whitehouse & Schapiro LLC 2012 All rights reserved

ALL RIGHTS RESERVEDNo part of this booklet or any of its contents may be reproduced, copied, modified or adapted, without the prior written consent of Whitehouse & Schapiro except as allowed by law. Copies of this booklet may be available without cost from the website webuyrags.com or from tradeshows. However, no additional copies may be made or distributed other than those directly obtained from Whitehouse & Schapiro. If copies are no longer available at our website, please contact Whitehouse & Schapiro to obtain additional copies or permission to copy. Commercial use of this booklet to implement the methods described within is permitted. Any other commercial use of the contents of the booklet is not allowed without express and prior written consent of Whitehouse & Schapiro. Without disclaiming any rights described above, in no case shall the contents of the booklet be copied without attribution.

PRODUCT LOADING TIPS

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