Product Development- Presentation for LockBox Startup

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Lockbox – Go To Market Lock Box – Go To Market

Transcript of Product Development- Presentation for LockBox Startup

Page 1: Product Development- Presentation for LockBox Startup

Lockbox – Go To Market

Lock Box – Go To Market

Page 2: Product Development- Presentation for LockBox Startup

Why Lockbox?

Digital Assets - Protection & Inheritance

Personal ‘Digital Safe Box' Password ManagerAssign BeneficiariesEnables digital Assets transferStore Anything that matters!Backup & Inheritance Guarantee

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Lockbox Product PositioningLockBox Offered as OEM (white-label) software

solutionSell as an Auxiliary ProductPair Lockbox with leading Finance/Insurance

providers Leverage Brand and Distribution channel of

Partners

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Review RFP from MetLife and our Response

Market Evaluation - MetLife-LockBox Partnership

Partnership Marketing StrategiesCost & Revenue numbers for Next 3

yearsGO / NO-GO Decision on the partnership

Agenda for Today

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MetLife-LockBox RFP HighlightsScope

MetLife looking for service providers to empower Digital Asset Management

Goal Make a Difference More Customer Value Added Revenue Generate Sticky Customers

Partnership3 year limited Exclusivity

Functional Expectations Asset Upload Password management Beneficiary assignment. Digital security standard compliance× Legal binding× Mobile access× Auto-sync

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MetLife-LockBox RFP Highlights Product Offering

Stand-Alone and Add-on product Marketed under the brand name MetLife Lockbox will have its own microsite under MetLife

Revenue Sharing 30% revenue share to lockbox Branding and marketing cost handled by MetLife Yearly License fee : 500K Additional Support/training fees

Product Pricing Add-On

29.99$ per year for 250GB , unlimited passwords, 10 beneficiaries 49.99$ per year for up to 750GB , unlimited passwords, beneficiaries

Individual Product 69.99$ per year for up to 750GB , unlimited passwords, beneficiaries

SupportSupport & Training to be owned by LockBox

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Market Evaluation

LockBox MetLife

• "Awareness” phase of Marketing Funnel

• White box solution • No Brand Marketing required• Acquire market share

• #1 insurance company • Brand Differentiation• Sticky Customers• Increased Revenue

Awareness Very Low

Likeability Unpredictable

Market Share None

Decision Partnership

Awareness High

Likeability High

Market Share High

Decision Extend

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MetLife Customer Segment MetLife Loyalty Customers : 0.8 M households MetLife Multiple Insurance holders :2.7 M households

Target Customer Profile Aged 45 and above High Net-worth Individual Policy holders with Maximum value Potential 800K customers

20

20

40

20

Customer Age Pro-file18- 35 35- 4545 - 65 >65

45

25

2010

Customer Income Pro-file

<60K

60 to 100K

100- 250K

250K and above

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Hank MarshPersonal48 years old Construction Architect, Family BusinessMarried with KidsNet-worth about 720K Passionate on building design and Interiors

Loyal MetLife customer for 10 years Has Auto/Home/Life insurance Maximum coverage on all his policies Recently Signed up for MetLife Financial planning Prefers High premium - Low deductible policies

BehaviorFear of LossStrong Desire for Disaster Recovery PlanningDesire for Inheritance

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Partnership GoTo Market Objectives

Product Awareness

Customer Acquisition

Customer Retention

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Partnership Marketing Strategies

Marketing

Channels

Online

Microsite

Social Media

Display Ads

SEM

Email Marketing

Offline

Direct mailing

Catalogs

Advertisements:

AARP Magazines

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Display Ads

Drive AwarenessBanner Display Ads Google Ads -

Demographic/Contextual/RemarketingROI :CTR per CPM obtained from Search CPM costs 12$ per 1000 impression (Google)

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SEM/SEOSEM

Partner with Google / Bing Generate leads and drive awareness Targeted SEM keywords Revise Strategy based on CTR Rate Smart Bidding : Long Tail keywords Sample SEM Keywords

o Digital Living will, Digital locker o Insure Digital Assets, Digital Inheritanceo Assign Beneficiary ,Preserve digital datao Asset inheritance, LockBoxo Secured Storage, Password manager

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Email MarketingDrive Awareness and Generate Leads

Target specific customer segments

Personalized Email : Unique URL and Toll Free number

Mobile e-mail friendly

ROI : Site response view & Click-through Omniture

Retarget based on response

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Offline MarketingDirect mail to targeted segments

Full page Magazine Ads by MetLife in AARP

MetLife Catalogues for Lockbox product

Direct CS Sale calls

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Marketing Budget BaselineMetLife Home & Auto Customers : 2.7 MillionMetLife Loyalty Customers : 0.8 MillionTotal marketing budget : 7.2 Million USD for 3

yearsBudget for Online spending – 60%Budget for Offline spending – 40%

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  Q3 2013 Q4 2013 FY 2013 FY 2014 FY 2015 FY 2016

Standalone Sales  Revenue $0  $0  $0  $240,000  $456,000  $651,000 Add On Sales Revenue $0  $0  $0  $2,160,000  $4,104,000  $5,854,000 Total Revenue (Margin share) $0  $0  $0  $2,900,000  $5,060,000  $7,005,000 Lockbox License Revenue $0  $0  $0  $500,000  $500,000  $500,000              Hardware and Operations Cost $800,000  $400,000  $1,200,000  $1,200,000  $600,000  $400,000 Development Costs $750,000  $750,000  $1,500,000  $1,800,000  $500,000  $500,000 Brand Marketing Costs $0  $929,000  $929,000  $2,198,000  $2,198,000  $2,198,000 License Fee 0 0 0 $500,000  $500,000  $500,000              Total Cost for LockBox   $1,150,000  $2,700,000  $3,000,000  $1,100,000  $900,000 

Gross Margin for LockBox(30% revenue Share & License Fee)     ($2,200,000) ($1,780,000) $768,000  $1,701,500 

LockBox Revenue Projection

Common Revenue from Product SalesCost for LockBox Cost for MetLife

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Partnership EvaluationPros Partnering Market Leader – Great Head start Access to a larger Market Segment Total Save on the marketing costs Product awareness to a large customer base Potential open up for new ventures in future

Cons Hardware & Operational cost not shared Customized Developmental costs could be higher MetLife cautiously optimistic on the product Limited Exclusivity with MetLife for 3 years Failure could mean more to LockBox than MetLife