Processing EDI Orders with Esker · Document preview - P age width BILL TO: Idoc from SAP.pdf - 1/2...
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AURÉLIEN COQ with Esker Processing EDI Orders
Transcript of Processing EDI Orders with Esker · Document preview - P age width BILL TO: Idoc from SAP.pdf - 1/2...
AURÉLIENCOQ
withEskerProcessingEDIOrders
#EAUC2016
WHAT’SNEW?
CUSTOMERCOLLABORATION
Interfacecustomization
Instant communication
Online ordering & order tracking
AUTOMATION
Email preprocessing
Configurable orders
Oracle EBS integration
Dynamic charts
VISIBILITY
Easily handle EDI orders
#EAUC2016
BEFORE ESKEREDIORDERS
New customer onboarding requires IT assistance
High maintenance: up to 1/3 of EDI orders contain exceptions
IT assistance or special knowledge required to resolve exceptions
#EAUC2016
AFTER ESKER:HUMAN-READABLEDOCUMENTSEDIORDERS
Full visibility and control over every order, including EDI orders
Teams can handle EDI exceptions with full autonomy
Easy onboarding of new customers with no IT involvement needed
Orders don’t get stuck in the ERP system
#EAUC2016
#EAUC2016
submits orderCustomer
WITHOUT ESKEREDIEXCEPTIONHANDLING
Web portal
Fax
X12
iDoc
Other EDIformat
IDOCDatabaseSAP PI/PO
Adapter
CSR
EDI exception-Order stuck
IT assistance or special knowledge required
#EAUC2016
submits orderCustomer
Web portal
Fax
X12
iDoc
Other EDIformat
IDOCDatabaseSAP PI/PO
Adapter
CSR
DEMO
EDI exception-Order stuck
WITH ESKEREDIEXCEPTIONHANDLING
www.esker.com
