PROCESS OF ORGNISATIONAL DEVELOPMENT & INTERVENTION

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INTRODUCTION

Organisational development is a collection of changemethod that try to improve organisationaleffectiveness and employee wellbeing.

Organisation development encompasses a collection

of planned-changed interventions built on humanisticdemocratic value that seek to improve organisationaleffectiveness and employee well-being


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Features of organizational development

Planned Change

Comprehensive Change

Long-range change

Dynamic process

Participation of change

agent

Emphasis on

intervention

Emphasis on actionresearch

Normative

educational process


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Problems in organizational development

Discrepancy between ideal and real situations

Lack of open system concept

Resistance to change

Lack of motivation among members

Costly programmes


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Process of organisational development

Evaluation

Intervening in the system

Planning strategy for change

Problem identification & diagnosis


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OD Interventions

Organization Development (OD) interventions techniques are the methods created by

OD professionals and others. Single organization or consultant cannot use all theinterventions. They use these interventions depending upon the need or requirement.

The most important interventions are,

1. Survey feedback

2. Process Consultation

3. sensitivity Training4. The Managerial grid

5. Goal setting and Planning

6. Team Building and management by objectives

7. Job enrichment, changes in organizational structure and participative management

and Quality circles, ISO, TQM


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Process of OD Intervention

Sensitivity training

Team building

Survey feedback

Behaviour modification

Grid organization development

Career planning

Job expectation technique

Organisational renewal process


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Structural OD Interventions

Job redesign

Work schedule option

Process consultation

MBO

Decision centres

Collateral organisation


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Sensitivity Training is a form of training that

claims to make people more aware of their own

prejudices, and more sensitive to others.According to its critics, it involves the use of

psychological techniques with groups that its

critics.

Definition of sensitivity training


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Definition of team building

1. High interaction among team members to

increase trust and openness.

2. Team building uses high interaction group

activities to increase trust & openness among

team members, improve coordinative efforts, and

increase team performance.


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Survey feedback

The use of questionnaires to identify

discrepancies among members

perceptions, discussion follows, &remedies are suggested.


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Process of Survey feedback

Follow-up action

Feedback & information

Data collection


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Process Consultation

The basic content of p-c is that the

consultant works with individuals and

groups in the organisation to help themlearn about human and social processes

and to solve problems that stem from

process events.


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Process Consultation

Initiate contact

Define the relationship

Select the setting and the method

Gather data & make a diagnosis

Intervene

Reduce involvement & terminate


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Grid organisational development

It is a comprehensive and systematic OD

programme which aims at individuals

groups and the organisation as a whole.

It utilises a considerable number of instruments, enabling individuals and

groups to assess their own strengths

and weaknesses.

Blake & Mouton


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Process of Grid organisational development

Systematic critique

Implementing the ideal strategic model

Developing ideal strategic corporate model

Intergroup development

Teamwork development

Managerial grid


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SUMMARY

OD Effort

is a planned change

involves the total system

managed with total acceptance and

commitment of the top management

is designed to improve organisationaleffectiveness

makes use of behavioural science knowledge


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Summary- Contd

is in terms of intervention at the task or

structure or technology or people level

is an ongoing process and long term process

relies primarily on experiential learning

uses an action research intervention mode


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Summary contd...

OD can make

a differenceGood understanding

Proper responseAdaptability


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http://www.citehr.com/3596-organization-

development-interventions.html
http://www.citehr.com/3596-organization-development-interventions.htmlhttp://www.citehr.com/3596-organization-development-interventions.htmlhttp://www.citehr.com/3596-organization-development-interventions.html

PROCESS OF ORGNISATIONAL DEVELOPMENT & INTERVENTION

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