10-11 April, 2019American HotelAmsterdam, Netherlands

Process Excellence & Business Transformation 

Conference 2019

Transform Now!

The business is undergoing the biggest change in its entire history. With the development of sophisticated software such as Artificial Intelligence and with the increasing of computing power, there are more opportunities and change than there was ever before. All of this creates a crucial challenge for the businesses. Like, how to stay competitive on the market in such a rapid transformation? What are the ways to gain from the technological change? The Process Excellence & Business Transformation Conference 2019 in Amsterdam will attempt to answer this with the help of leading professionals and experts from around the world.

Key topics include the latest innovative trends from the following themes:

Lean ManagementAgile TransformationProcess Improvement Process MiningSix SigmaContinuous ImprovementDigital TransformationCultural Transformation

Key attendee titles include:

Global Heads, Heads of, EVPs, SVPs, VPs of: Business Excellence, Business TransformationInnovation Excellence, ProductivityOperational Excellence, Lean, Six SigmaContinuous Improvement, Strategy Cultural Transformation, Change ManagementCustomer Experience, Lean Enterprise Capability ExcellenceProcess Optimization & Process Management

Speakers

Theme Topics

Nicolas Bry

Orange Startups Studio COOOrange, France

Chairman

Brent Wong Global Operations Director

Belden, Germany

Executive Digital Advisor Microsoft, Netherlands

Laura Nuhaan

Business Transformation Lean Management Continuous Improvement Artificial Intelligence Culture Transformation Process Automation Customer-centric process improvement  IoT Digitization

Senior Process ManagerCopenhagen Airports A/S, Denmark

Lene Ovesen

Global Quality LeaderResideo, Switzerland

Carlos de Castro

Management ConsultantJERES, United Kingdom

Keeran Parry VetriKo

Senior Manager, Toyota Lean Academy, Toyota

Material Handling, Sweden

Pär Forsell

New Business DevelopmentTele2 IoT, Sweden

Linda Ekener Mägi

E-commerce Service Delivery LeadCapgemini, Sweden

Raghunath G.

Sari HildénDirector of Quality

Nokia, Finland

Marco SerrãoHead of Agile Digital Transformation

Vodafone, Italy

Christopher Thomas

Head of Business Improvement and InnovationBristol Water, United Kingdom

Day One

09:00 – 10:00

Registration and Welcoming Breakfast(please use your QR code to register)

10:10 – 10:50

10:50 – 11:30

Opening Speech from the Conference Chair

10:00 – 10:10

Lean Thinking

In this upcoming Digital Era how can we secure a more predictive service assurance model which will help any business continuously improve and look at the future.

KEYNOTE: Continuous Improvements - Predictive Service Assurance Model

11:30 – 12:10

E-commerce Service Delivery LeadCapgemini, Sweden

Raghunath G.

Nicolas Bry

Orange Startups Studio COOOrange, France

KEYNOTE: New Business and Employees Transformation through Open Innovation

Orange Open Innovation initiatives, and cultureImagine with Orange, co-creating with the crowd of customersDeveloping Lean Innovation from within your organization, with Intrapreneurs' Studio and internal startupIncubating Entrepreneurs, Intrapreneurs, and New Business Model Projects

CASE STUDY: Get inspired by how with the source of lean thinking, Toyota, manages its processes to achieve enduring and continuously improving process performance. Toyotas Material Handling factories in Europe has during the last 10-15 years made a total lean transformation based on the key lean topics below

Toyota Production System (TPS) – The origin of lean philosophiesStandardization – Without a standard, there can be no improvement. This basic TPS tool is still very much valid and the foundation for achieving lasting improvementsLeadership – Learn about how Toyota management is operationally involved in the daily work to support that performance is realized according to planContinuous improvements – Toyota involves everybody in the improvement and problem-solving process.

Senior Manager,

Toyota Lean Academy, Toyota Material Handling, Sweden

Pär Forsell

Networking Lunch

12:10 – 13:10

13:10 – 13:50

CASE STUDY: Learn from how Tele2 IoT develops new value propositions based on the Lean Startup methodology working actively with customer validation

13:50 – 14:30

IoT

KEYNOTE: Nokia Software journey towards the lean-agile enterprise

Starting pointPreparationsTransformation programContinuous improvementLearnings

Director of QualityNokia, Finland

Sari Hildén

Agile Transformation

14:30 – 15:10

Building new business capabilities through startup incubation

Steering but not stifling creativity

Minimising the business risk of innovation

KEYNOTE: A reality check on Innovation: using innovation to drive tangible business change

How to identify which customer problems to solve in an

immature area such as Internet of Things

How to validate our hypothesis

Testing new business modelsLinda Ekener Mägi

New Business DevelopmentTele2 IoT, Sweden

Christopher Thomas

Head of Business Improvement and Innovation

Bristol Water, United Kingdom

Evening Reception

18:00 – 20:00

20:00

End of Day One

15:40 – 17:00

Networking Break(with coffee, tea and refreshments)

PANEL DISCUSSION: The Future of Operational Excellence

The ways that new technologies – Robotics, Artificial Intelligence, Data Analytics, and Process Automation – are causing a major change to processes and how you can start to effectively capitalize on them to promote operational excellence.

15:10 – 15:40

Carlos de Castro

Global Quality LeaderResideo, Switzerland

E-commerce Service Delivery LeadCapgemini Sweden

Raghunath G.

Head of Business Improvement and Innovation

Bristol Water, United Kingdom

Christopher Thomas

How the rise of the Millennial Generation is reshaping the client expertise and driving the necessity for easier, quicker processes?

Why operational excellence programs need to get more strategic and how you can make the shift?

Technological Unemployment - The impact of I4.0 on global employment.

State of Readiness - Are all of our resources and processes at the same level of readiness for Industry 4.0?

KEYNOTE: Building PEX competencies in a busy operation – how can this be built and which critical elements to consider?

How to create the “right” process excellence training programme – and how to secure the usage of these competencies in a busy operation?

Day Two

09:00 – 09:10

09:10 – 09:50

09:50 – 10:30

KEYNOTE: What’s next in Continuous Improvement?

• Continuous Improvement has evolved based on customer demands. So what’s after Lean Six Sigma?• New CI strategy has moved away from ideological concepts to more practical solutions based on quick changing customer requirements.• Digital Transformation and its role in Continuous Improvement.• Outside-the-Box Thinking in Business environment.• How to introduce Agility into your Business Operating model.• Understating the new CI formula; BE 2.0 = DT * (VC + A) * (L + SS) * CM• Introducing JERES, Change Management strategy.

10:50 – 12:50

WORKSHOP: Making the Move From Linear to Exponential Operational Excellence:

How to disrupt ourselves before being disrupted?Why remaining comfortable with business-as-usual is no longer an option?What are the lessons from industry disruption to our own leadership?The technologies bringing great revolution to the way we work and lead: artificial intelligence, robotics, augmented reality, machine learning and neural interfaces, autonomous transportation, Internet of Things (IoT).How to move from incremental to exponential OPEX leadership?

12:50 – 13:50

Networking Lunch

Networking Break(with coffee, tea and refreshments)

10:30 – 10:50

Management ConsultantJERES, United Kingdom

Keeran Parry VetriKo

Introduction Speech from the Conference Chair

Senior Process ManagerCopenhagen Airports A/S, Denmark

Lene Ovesen

Carlos de Castro

Global Quality LeaderResideo, Switzerland

What value can you get out of all these “PEX ambassadors”?

How to create and maintain demand for PEX competencies?

17:30

End of the Conference

Start with the customer Connect research, IT and businessTechnology as the enabler

14:30 – 15:10 CASE STUDY: Culture Transformation in a Manufacturing Enterprise

What is company culture? And what about the ten monkeys?Culture will trump strategy every timeAnswering the Why!Cultural change initiatives do not necessarily translate into performanceMindset – the key to successful transformationIt is Rocket Science!

15:10 – 15:50 CASE STUDY: Digital Vodafone – Our Change Story

Our vision is to create the most engaging digital customer experience: blending the best of technology and human interaction in a personal, instant and easy way. To realize this vision we started a journey of change towards becoming a more digital company, transforming our operating model, competencies and culture.

16:10 – 17:30 PANEL DISCUSSION: The Future of Continuous Improvement

How to bring continuous improvement and a lean culture into operations?

Executive Digital Advisor Microsoft, Netherlands

Laura Nuhaan

13:50 – 14:30 KEYNOTE: Key drivers for success in innovation (from a business perspective)

Brent Wong Global Operations Director

Belden, Germany

Management ConsultantJERES, United Kingdom

Keeran Parry VetriKo

Can Continuous Improvement be standardized? or is this an oxymoron?

How can we prepare today for a more agile and innovative environment?

Senior Manager, Toyota Lean Academy, Toyota

Material Handling, Sweden

Pär Forsell

Head of Agile Digital TransformationVodafone, Italy

Marco Serrão

Director of QualityNokia, Finland

Sari Hildén

What is the key ingredient needed for a successful continuous improvement or lean initiative?

Are traditional tools and processes such as Six Sigma, TQM and ISO still relevant, and why?

Networking Break(with coffee, tea and refreshments)

15:50 – 16:10

American HotelAmsterdam, Netherlands

Venue

Event Frontiers is an established event organizer based in Prague, Czech Republic. Our business events and various international B2B conferences consist of case studies, workshops, seminars, panel discussions and plant tours. We are keen to deliver unique networking experience, industry insights, and advanced training by bringing together professionals, innovators, and market leaders.

About Us

(420) 774 139 800

Jaurisova 515/4Prague, Czech RepublicIČO: 06970559

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Event Frontiers s.r.o

contact@eventfrontiers.com

10-11 April, 2019American Hotel

Amsterdam, Netherlands

Process Excellence & Business Transformation 

Conference 2019