Oracle Process Cloud Service - preview

Luc Gorissen, 26 mei 2015

Oracle Cloud Event

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Agenda

• Oracle Process Cloud Service• Demo process• Use case demo• Use case development demo• PCS to BPM 12c• Conclusions

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Oracle PCS

Sample processes: Customer Centric / Self Service

• Banking/Finance: Client On-boarding, Credit Card Request, Loan Processing

• Healthcare: Patient/Doctor On-Boarding, Patient Records Access, Patient Change Personal Information, Patient Drug Program Management

• Telecom: Customer On-Boarding

• Automate Custom Process Apps that integrate with SaaS & On-premise Applications

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Oracle PCS

Positioning – from technical point of view• Standalone Process

– Mostly Human Performers– Manual Process Today– Email, Files– Light Endpoint Integration– Single system start and endpoint– Exception management

• Example processes– Forms-Driven Processes– Paperless Automation– Mobile Companion Apps– Customer-centric Apps– Automate & Extend SaaS Processes– Automate Custom Process Apps that integrate with SaaS & On-premise Applications

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Oracle PCS

Positioning in the Oracle Cloud

messaging

process

mobile

documentintegration

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Demo process

Demo setup: ‘portable cloud’

Browser

PCSVirtual Machine

VirtualBox

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Demo process

Demo PCS VM

DEMO

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Demo process

Demo process: CloudEventExpenseApproval

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Use case demo

Use case:• Employee Eddie logs in and makes an expense statement• Teammanager Tiago handles expense approval task• Director Dirk handles expense approval task

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Use case demo

Use Case

DEMO

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Use case development

Use Case development• Business types: data modelling• Web forms: forms & rules & REST web service• Web Services• Decisions, aka Business Rules• Process

DEMO

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Use case development

Tracking• History• Dashboards

Development lifecycle:• Snapshots & publish• Deployments

DEMO

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PCS to BPM12c

Export from PCS to BPM 12c

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Conclusions

Learning PCS• Step from BPM to PCS is small• Step from BPM Process Composer to PCS is even smaller

Technical limitations• Subprocesses, but no Event Subprocesses• No deployment plan• Less functionality – exception handling, tasks

Process List– Mostly Human Performers– Manual Process Today– Email, Files– Light Endpoint Integration– Single system start and endpoint– Exception management

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