Procedure - Children and Adults at Risk … and...This procedure outlines the systems in place to...
Transcript of Procedure - Children and Adults at Risk … and...This procedure outlines the systems in place to...
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Children and Adults at Risk
Safeguarding Procedure
Issue date: 10 September 2020
Review date: October 2021
Version: 3.0
Policy owner: Student Operations and Support
Approved by: University Executive Board
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Contents
1. Introduction ......................................................................................................................................... 4
2. Areas of Risk ......................................................................................................................................... 4
3. Students under the age of 18 or adults who may be at risk ................................................................ 5
3.1 Admissions ..................................................................................................................................... 5
3.2 Enrolment ...................................................................................................................................... 6
3.3 Accommodation ............................................................................................................................. 7
3.4 Contracts ........................................................................................................................................ 7
3.5 Parental and third-party involvement ........................................................................................... 7
3.6 Field Trips ....................................................................................................................................... 8
3.7 Use of IT facilities ........................................................................................................................... 8
3.8. Guidance for conducting online appointments with children and adults at risk ......................... 8
3.9 Sexual relationships ....................................................................................................................... 8
3.10 Students who become an adult who may be at risk during their studies ................................... 9
4. Safeguarding arrangements for children and adults who are not students ........................................ 9
4.1 Student Recruitment and outreach activities ................................................................................ 9
4.2 Other organised activities at the university involving children or adults .................................... 10
4.3 Children’s Services ....................................................................................................................... 10
4.4 The University of Brighton International College ........................................................................ 10
4.5 Work placements involving children............................................................................................ 10
4.6 Children on campus ..................................................................................................................... 11
4.7 Insurance ...................................................................................................................................... 11
4.8 Photography and film .................................................................................................................. 11
5. Student applicants with criminal convictions .................................................................................... 11
6. Safeguarding arrangements for student placements ........................................................................ 12
7. Sporting Facilities ............................................................................................................................... 12
8. Research ............................................................................................................................................. 12
9. Commercial Services .......................................................................................................................... 12
9.1 Alcohol ......................................................................................................................................... 12
9.2 Safeguarding of under 18s events ............................................................................................... 13
10. Fitness to Study/Practise ................................................................................................................. 13
11. Risk Assessments ............................................................................................................................. 13
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12. External Speakers ............................................................................................................................. 13
13. Safeguarding and Staff Employment ............................................................................................... 14
14. Reporting Safeguarding concerns .................................................................................................... 14
14.1 Reporting cases of suspected or alleged abuse of children or adults ....................................... 14
14.2 Reporting procedure – quick reference flowchart .................................................................... 15
14.3 Reporting allegations concerning a member of staff ................................................................ 18
14.4 Reporting allegations concerning a student .............................................................................. 19
14.5 Reporting other concerns .......................................................................................................... 19
14.6 What Happens Next ................................................................................................................... 19
14.7 Getting personal support ........................................................................................................... 19
15. Other Considerations ....................................................................................................................... 20
15.1 Radicalisation ............................................................................................................................. 20
15.2 Domestic abuse and safeguarding children and adults ............................................................. 21
15.3 Sexual violence and safeguarding adults ................................................................................... 21
15.4 Hate crime or incidents and safeguarding adults ...................................................................... 22
16. Monitoring and Review .................................................................................................................... 22
Appendix 1 – Key Roles and Responsibilities ......................................................................................... 23
Appendix 2 – Safeguarding Panel .......................................................................................................... 24
Appendix 3 – Key safeguarding contact details ..................................................................................... 25
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1. Introduction The University recognises its responsibilities to safeguard the welfare of children (defined as a person
under the age of 18) and adults who may be at risk, and, where necessary, to work closely with
statutory and voluntary local agencies to ensure that children and adults are not put at risk of harm
or abuse (further information can be found in the University’s Children and Adults at Risk
Safeguarding Policy). This procedure outlines the systems in place to promote safeguarding and
establishes a mechanism by which concerns about a child’s or adult’s welfare, or risk of harm arising
within, or in connection with, the University can be addressed quickly and appropriately.
It is recognised that some Schools/Departments that deal frequently with children and adults who
may be at risk will have in place more localised procedures relevant to their particular activities. It is
the responsibility of the relevant Head of School or Department to ensure that their procedure
conforms in full with this procedure.
2. Areas of Risk
There are a wide range of activities undertaken or facilitated by the University which may bring a
child or adult who may be at risk into contact with University staff, students, contractors, or onto
University premises. The following are identified as examples of such activities that may present key
areas of risk. This list is not exhaustive:
• Organised visits, summer schools and other outreach activities on University premises;
• Outreach activities undertaken in schools and other venues away from University premises;
• Staff and students taking part in field trips, excursions and other activities such as
volunteering and other social activities;
• Students on placements and working in other professional and clinical settings;
• The activities of student societies and networks;
• Children and adults who may be at risk staying in University managed halls of residence;
• Children and adults who may be at risk attending University premises for sporting or other
recreational or social purposes;
• Children and adults who may be at risk being the subjects of research by University staff or
students either on campus or elsewhere;
• Children and adults who may be at risk registered as students of the University;
• Children and adults who may be at risk registered as prospective students;
• Children and adults who may be at risk employed by the University;
• Children and adults who may be at risk carrying out work experience at the University;
• Children attending the University’s day nurseries;
• Children and adults who may be at risk attending private functions at the University;
• Adults who may be at risk attending conferences held at the University.
The indicators of abuse or harm, or risk of abuse or harm, can be very difficult to recognise. It is not
a staff member’s responsibility to decide whether a child or adult has been abused or harmed or
subjected to abuse or harm, but only to raise concerns that they may have. Examples of the type of
situations that may result in the University implementing this procedure may include where:
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• a child or adult raises an allegation of abuse, harm, neglect, or other inappropriate
behaviour;
• a student or staff member discloses information involving themselves or family members
which gives rise to possible concerns that an individual or group of individuals may be
harming or abusing a child or adult;
• there are suspicions or indicators that a child or adult is being abused or harmed or is at risk
of exploitation, harm or abuse;
• there are observable changes in a child or adult’s appearance or behaviour that may be
related to exploitation, harm or abuse;
• a concern is raised that an individual presents a risk of abuse or harm towards a child or
adult in relation to, for example, their criminal convictions, or downloading, possession or
distribution of inappropriate images or extremist material.
Guidance on the different types of abuse, harm and neglect alongside possible signs and indicators of
such can be found in the University’s Children and Adults at Risk Safeguarding Policy and Toolkit.
3. Students under the age of 18 or adults who may be at risk
The University admits students of all ages and backgrounds who can demonstrate that they are able
to benefit from the course they have chosen to study, and from the social and learning environment
that the University provides. In accordance with equalities legislation, the University does not
discriminate on the basis of disability or age (there is no lower age limit for admission to University).
Therefore, each year the university will admit a small number of students who are adults who may be
at risk or who are under the age of 18 when they enter the university.
The University and all its services and facilities constitute an open access and predominantly adult
environment. As such the University treats all students as independent, mature individuals. Staff
members are not routinely DBS checked unless their work warrants it by involvement in Regulated
Activity.
The University does not accept the rights, responsibilities and authority that parents have in relation
to a child, and will not act in loco parentis in relation to students who are under the age of 18 years.
The standard personal and academic support arrangements apply equally for students who are under
and over 18 years of age. However, the University acknowledges that students under the age of 18
and adults who may be at risk may have additional needs in relation to their support and welfare and
the University encourages self-disclosure of information by students to support this.
3.1 Admissions
Applications to all courses will be assessed using the standard entry criteria for each course,
irrespective of the applicant’s age on entry. The University’s admissions system will flag any
applicant who will be under 18 at the date of their proposed entry. Where the applicant will be 18 by
the 31st December of the year of entry, the application is processed as normal. Where the applicant
is younger than this, the application will be referred to the Head of Admissions who will decide, if
necessary in discussion with the Academic Registrar and the Head of School, whether it is
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appropriate to offer a place. More information may be sought from the applicant as part of this
assessment.
It is acknowledged that the majority of applicants who will be under 18 on entry and who will not be
18 by the December, will be international students. The University has an obligation, under the Tier
4 Sponsorship Guidance provided by the Home Office, to make all reasonable attempts to obtain a
letter of consent regarding the study and living arrangements from the parent or guardian of any Tier
4 sponsored student who is under the age of 18 on entry. This document will be required by the
Home Office as part of an audit. Additionally, there is an obligation to meet the student on arrival in
the UK if they are not being accompanied by an appropriate adult. The International Advice team
organise this as part of the wider meet and greet for all International students.
In early September, once the majority of the places for all courses have been confirmed, the Head of
Admissions will run a report of all students who will be under the age of 18 on entry and send this to
Heads of School and School Administrative Managers, along with the guidance from this procedure
as to their responsibilities. The Head of School is responsible for ensuring that suitable safeguarding
arrangements are put in place. This may involve carrying out a risk assessment for any activities the
student will be involved in whilst they are under 18. Further guidance about risk assessments can be
found in Section 11. A template risk assessment for students who are under the age of 18 at the
start of their programme can be found in the Safeguarding Toolkit.
The Accommodation and Hospitality service and the Student Operations and Support directorate can
access this report and will run it and use it in accordance with their own needs and timelines.
3.2 Enrolment
Once the Head of School has received notification from the Head of Admissions of those students
who will be under the age of 18 upon entry to the University, they should identify an appropriate
personal tutor. Personal tutors for students under 18 should make special efforts to see these tutees
on a regular basis until they reach 18 years (at least twice per term) and the students should be
informed by their personal tutors that they are receiving an enhanced level of support for the
relevant period and why. The students should also be informed that the personal tutor will be
available to them at other times as needed and how they should make contact.
Before the start of the academic year, the Student Operations and Support directorate’s Information
Manager will run a report to identify students under 18. They will then notify the relevant Student
Support and Guidance Tutors (SSGTs) of any under 18s starting in their academic school. The SSGT
will, in addition to the personal tutor, make contact with the student in order to introduce
themselves, offer support and ensure the students know where to access additional support. The
SSGTs will periodically touch base with under 18s in their school, especially those likely to be on
placement.
Arrangements for Tier 4 sponsored students under the age of 18 will not differ from those outlined
above and they will be subject to additional engagement monitoring as part of their compliance with
the terms of their sponsorship.
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When working with students under 18, staff should follow the guidance outlined within the Children
and Adults at Risk Safeguarding Toolkit.
Academic Services will ensure that emergency contact details for parents, guardians or other next of
kin are held on file. This information will be shared with the managers of student residences where
necessary and available, and in an emergency, to other appropriate colleagues in the University.
3.3 Accommodation
Students under the age of 18 will be given preference in allocation of accommodation. The
Residential Life Manager or one of the Residential Advisors will make contact with each student who
is under the age of 18 when they move into Halls of Residence. The Residential Life Manager is also
responsible for ensuring that suitable safeguarding arrangements are put in place for under 18s living
in Halls. This may involve carrying out a risk assessment for activities in Halls of Residence that the
students are involved in.
The Residential Life Manager and other staff in Halls of Residence will pay special attention to these
students throughout the academic year, making sure that they speak to them informally on a regular
basis – to spot signs of distress, inappropriate behaviour etc. They should ensure that these students
understand that support is available should they need it. As with personal tutors, the way in which
they offer support needs to be handled with sensitivity.
The Accommodation Service will also consider reasonable adjustments where any student living in
Halls presents as an adult who may be at risk.
3.4 Contracts
People who are 16 or 17 years old are able to enter into necessary contracts for such matters as
education and accommodation, even though they are not considered legally competent under
English law to enter into all legal contracts. Students of 16 years and above will therefore be
expected to sign their own University registration, and accommodation contract where appropriate.
Adults who may be at risk are similarly able to enter into contracts unless they lack capacity to make
this decision for themselves. It is assumed by the University that students who are classed as adults
who may be at risk have the capacity to sign contracts for themselves unless the University is
presented with evidence to the contrary.
The Widening Participation Outreach Team have agreements signed by Care Leavers to allow the
team to discuss progress/issues with the Care Leaver’s Key Worker if they require close support.
3.5 Parental and third-party involvement
Under usual circumstances the University deals directly with students (with whom it has a
contractual relationship) and not with parents or other third parties. This approach applies to
students who are under 18 years of age and adults who may be at risk.
The University has duties under the general data protection regulations to preserve the right to
privacy and confidentiality of students. The University therefore only discloses information regarding
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students (including students under the age of 18) to third parties (including parents, guardians and
next of kin) in accordance with its Data Protection Policy.
3.6 Field Trips
Courses may involve compulsory or optional field trips or periods of study away from the University.
The University includes the safeguarding of under 18-year olds and adults who may be at risk in pre-
departure risk assessments and makes appropriate arrangements on the basis of this assessment,
advised by the relevant School/Department Safeguarding Officer or nominated person. Beyond this,
and the general requirements of this procedure, no additional arrangements are made.
3.7 Use of IT facilities
The University’s IT Regulations prohibits the creation, downloading, storing or transmission of
unlawful material, or material that is indecent, offensive, defamatory, threatening or discriminatory.
The University’s IT facilities are however open access environments, and use of IT facilities by
students is not routinely monitored in detail. Guidance on data and computer security, and keeping
safe online is provided for staff and students.
3.8. Guidance for conducting online appointments with children and adults at risk
Online 1-1 appointments with children (particularly under 16s) should generally be avoided.
However, there may be occasions when members of staff need to arrange an online 1-1 appointment
with either a student or applicant who is under the age of 18 (normally, no younger than 17 years) or
who is an adult at risk. There may also be occasions when staff (e.g. from the outreach team) need to
arrange an online 1-1 appointment with a young person in a partner college (again, no younger than
17 years). When arranging an online 1-1 appointment with a child or adult at risk, the member of
staff should ensure an appropriate risk assessment has been undertaken to reflect the specific
activity and follow the guidance outlined in the Safeguarding Toolkit.
3.9 Sexual relationships
Any sexual relationship with a student under 18 is likely to constitute a criminal offence under the
‘abuse of trust’ provisions of the Sexual Offences Act 2003. This includes relatively minor sexual
contact such as kissing. The University deems any sexual relationship of an employee with a student
under 18 as professional misconduct subject to disciplinary action, and does not permit it in any
circumstances.
Guidance regarding sexual relationships between staff and students aged 18 or over can be found in
the University’s Personal Relationships Policy. It is recommended that staff avoid relationships of
this nature wherever possible. However, in the event that such a relationship occurs, staff are
required to inform the Head of School/Department or appropriate senior person. Arrangements may
need to be made for duties to be re-organised wherever possible to minimise professional contact
between the staff and student to ensure fair and equitable treatment for the student and to protect
both parties from perceptions or accusations of favouritism.
Staff should be mindful that a sexual relationship with a student who is classed as an adult who may
be at risk could be a criminal offence under certain circumstances.
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3.10 Students who become an adult who may be at risk during their studies
Any student aged 18 or over may become an adult who may be at risk of abuse or harm during the
course of their study. However, the University recognises that people in some groups may be more
likely to be or become an adult who may be at risk than others. Students
• with specific learning differences;
• with physical impairments;
• with mental health issues;
• with an autistic spectrum condition (ASC) such as Asperger’s syndrome;
• leaving Local Authority care; and
• who are estranged from their parents/carers
are more likely to become an adult who may be at risk, particularly if their situation is complicated by
additional factors such as physical frailty, chronic illness, sensory impairment, behavioural problems,
substance abuse problems, social or emotional problems, poverty or homelessness. Students who
were previously classed as vulnerable children due to one of the above six factors are also more likely
to become adults who may be at risk as they transition into adulthood.
The University will provide a range of disclosure opportunities for students who may potentially
become adults who may be at risk for any of the above reasons, and consequently will be in a
position to provide targeted support for these groups. For example, students are asked to declare
any disabilities, whether they are a care leaver or estranged from their parents/carers as part of their
application process to the university. Students can also declare a disability, care leaver status, or
estranged status with the university at any point during their course.
The University will provide relevant training and guidance to University members who are likely to
come into contact with students who are adults who may be at risk, or students in vulnerable
circumstances, during their work at the University.
Where safeguarding issues arise concerning a student who is an adult who may be at risk,
responsibility for reviewing these safeguarding issues is delegated to the Senior Safeguarding Officer
in coordination with appropriate members of the Student Wellbeing management team.
4. Safeguarding arrangements for children and adults who are not students
4.1 Student Recruitment and outreach activities
The UK Recruitment and Outreach teams within the Marketing and Communications Department are
responsible for a range of activities aimed at raising awareness, aspirations, and attainment of young
people and removing barriers to progression to higher education. The majority of these activities
involve working with young people under the age of 18.
It is the responsibility of the Assistant Director of Recruitment and Outreach to ensure that all
recruitment and outreach activities are carried out in accordance with the University’s Children and
Adults at Risk Safeguarding Policy and Procedure. The Student Recruitment and Outreach Team also
has its own local safeguarding procedure in place for their staff and student ambassadors to follow
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when a safeguarding concern is raised. Academic colleagues delivering outreach are also required to
adopt the Student Recruitment and Outreach Team’s safeguarding procedure to cover their own
recruitment and outreach activities.
It is the responsibility of the Assistant Director of Recruitment and Outreach to ensure that academic
staff, external staff and speakers and volunteers (usually student ambassadors) are DBS checked
when appropriate and comprehensive risk assessments are undertaken in relation to the health,
safety and wellbeing of children participating in the university’s recruitment and outreach activities.
All staff and volunteers working with children under the age of 18 will receive appropriate
safeguarding training and guidance.
4.2 Other organised activities at the university involving children or adults
The safeguarding of children or adults visiting the University is the responsibility of the organiser of
the activities in which the children or adults are participating. Where the University is not formally
the organiser of the activities, it accepts no liability.
It is the responsibility of the organiser of activities to ensure that appropriate staff and volunteers are
DBS checked and comprehensive risk assessments are undertaken in relation to the health, safety
and wellbeing of children and adults participating in activities on the University campus. Further
guidance about risk assessments can be found in Section 11. A template risk assessment for
organised activities involving children and adults who may be at risk can be found in the Children and
Adults at Risk Safeguarding Toolkit.
Appropriate adult to under 18s ratios must be maintained to ensure adequate supervision.
4.3 Children’s Services
The University has two nurseries that provide full-time or part-time childcare for children aged 2-5
years. Both nurseries are registered with the Local Authority and are subject to inspection by Ofsted.
The Nursery Managers are responsible for ensuring localised safeguarding procedures are in place
and followed in their respective nurseries.
4.4 The University of Brighton International College
The University of Brighton International College (UBIC) has a comprehensive policy for the
safeguarding of minors and adults who may be considered vulnerable. Kaplan International Colleges
aims to adopt the highest possible standards and to take all reasonable steps in relation to the safety
and welfare of all vulnerable groups in the course of its work.
4.5 Work placements involving children
Work experience introduces young people to the work environment and can be a valuable part of
their education. Students are eligible for work experience if they are in their last two years of
compulsory education or taking post-16 courses. Students are typically aged between 15 and 17
years old.
A School/Department providing a work placement will be required to carry out a risk assessment by
law. This should cover both generic health and safety and safeguarding issues. The
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School/Department should also follow Human Resources Department’s guidance on the University’s
legal requirements in relation to the Disclosure and Barring Service (DBS). Further guidance on work
experience placements is available on the Human Resources webpages. If the relevant department
has specific concerns relating to safeguarding a young person on a work experience placement, they
should contact the Human Resources Department at the earliest opportunity.
4.6 Children on campus
The university does not consider itself to be an ideal location for young children, but children may be
brought by staff, students and visitors into social spaces of the university, provided that they are
properly supervised by an adult at all times. There are also restrictions in high-risk areas such as
workshops, kitchens and laboratories. Guidance is available on the Health and Safety webpages.
Any accident on University premises involving a child must be reported to the University’s Health and
Safety department as soon as possible. The form to be used is available on the University’s Health
and Safety webpages.
Any concerns or information regarding lost children should be reported urgently to the University’s
Caretaker/Security Team. They can be contacted on the dedicated Emergency telephone line that is
supported 24 hours a day 365 days a year – 01273 642222.
4.7 Insurance
The University’s insurance covers most of the risks likely to be involved in activities involving children
and adults who may be at risk. However, specific activity and event organisers should contact the
Insurance Officer in the Finance Department for confirmation that their activities are appropriately
covered. Further information can be found on the University’s Finance webpages.
4.8 Photography and film
In accordance with the University’s Data Protection Policy, written consent to take and use images of
children or adults who may be at risk should be obtained prior to the taking of photographs and/or
video footage. Parents/guardians or advocates in the case of adults who may be at risk must be
made aware of when, where and how the images may be used and their intended audiences in order
that they can give informed consent. Where there is a reasonable expectation of observation (e.g. in
research) written consent may not always be needed. Security footage is also excluded from the
need for written consent.
5. Student applicants with criminal convictions
Applicants are no longer required by UCAS or by our direct application process to declare relevant criminal convictions that are not spent at the time of application. The exception is applicants for specific courses, usually those with statutory or professional regulatory bodies, who may still be required to declare spent and unspent criminal convictions and will be notified of this where appropriate. For these courses, if the application meets the academic entry requirements and an offer of a place is therefore indicated under the standard Admissions Policy, the information declared by the applicant about their conviction will be referred to the Head of Admissions and the Head of School (or
delegated nominee) for review. If both parties are satisfied that the applicant does not present any
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significant risk to the student body then their criminal conviction will be cleared and the offer will be processed.
6. Safeguarding arrangements for student placements
Whilst engaged in University activities, students may come into contact with children or adults who
may be at risk, for example whilst they are on placement or visiting a setting as part of their
programme of studies. Course Leaders or a senior member of staff in the School will ensure that:
• appropriate DBS checks are made regarding students in such situations;
• the students are informed about the safeguarding requirements and this procedure, and of
the Safeguarding Policy of the setting in which their placement will be undertaken, including
who they should contact should any issues arise;
• the students have undertaken appropriate safeguarding awareness training for the setting;
• any students entering placement settings which are covered by the Childcare Act (2006)7 are
notified of the regulations regarding ‘disqualification by association’ and the duty to disclose
a relevant association (such as living in the same household as someone who is disqualified
from providing childcare).
Course Leaders or a senior member of staff in the School will also ensure that a copy of the
University’s Children and Adults at Risk Safeguarding Policy and this procedure is sent as relevant to
all settings that receive students as part of University activities. The University requires that all
settings that receive students as part of University activities have a Safeguarding Policy in place.
If a student has safeguarding concerns while on placement they should immediately report these to
the Safeguarding Officer of the setting and to the Safeguarding Officer for their Academic School.
7. Sporting Facilities
Sport Brighton has a localised safeguarding procedure, covering staff recruitment and training
alongside the delivery of sports services and the appropriate response to any identified concerns.
8. Research
All research involving human participants is subject to the University’s Research Ethics Policy and
research projects involving children or adults who could potentially be at risk will normally require
Tier 2 ethical review by a Cross-School Research Ethics Committee. Some partner agencies (for
example, NHS Trusts) also have their own ethics procedures. Where access to research participants
such as children or adults who may be at risk is being sought or negotiated via a gatekeeper
organisation, such as a school, the organisation may have its own safeguarding policies or procedures
with which it requires researchers to comply.
9. Commercial Services
9.1 Alcohol
Students’ Union bar staff are trained to request personal identification where necessary and all
‘Personal License Holders’ are DBS checked.
During private events such as weddings, 16-17 year olds may be allowed to consume alcohol where a
meal is being served, under parent/guardian supervision. Adults can choose to drink. The only
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circumstances that this would be restricted is if there were serious consequences to the adult
drinking and they lack the mental capacity to understand these (for further information about adults’
mental capacity, see the University’s Children and Adults at Risk Safeguarding Policy).
9.2 Safeguarding of under 18s events
Conference/event organisers implement a system of accredited identification for all persons
attending a conference/event where there are groups of under 18’s attending. Appropriate adult to
under 18s ratios must be maintained to ensure adequate supervision.
The University’s Health and Safety guidance must be considered when planning an event where
there are groups of under 18’s attending. The safety of venues in relation to public access, other
users etc. must be considered. Further guidance can be found on the university’s Health and Safety
webpages.
Further guidance about organising activities for under 18s can be found in Section 4.2.
10. Fitness to Study/Practise
Where there is a concern about a student that may relate to fitness to practise or study, this will be
referred to the Head of Student Wellbeing or another Senior Manager within the Student Wellbeing
Team via the cause for concern email address. The Student Wellbeing team will then liaise with the
relevant Academic School and University Legal Advisor as appropriate.
Further guidance can be found in the University’s Fitness to Practise Procedure.
11. Risk Assessments
Members of staff with responsibility for activities at the University or run by the University which
involve children or adults who may be at risk must ensure that they conduct a risk assessment of the
activities involved, and take appropriate steps to safeguard the children or adults who may be at risk.
The university uses the online safety management system AssessNET to produce health and safety
risk assessments. Further information about AssessNET and guidance for carrying out health and
safety risk assessments can be found on the university’s Health and Safety webpages. Template risk
assessments specifically for safeguarding children and adults who may be at risk can be found in the
University’s Children and Adults at Risk Safeguarding Toolkit.
Template risk assessments for safeguarding children and adults who may be at risk can be found in
the Safeguarding Toolkit.
12. External Speakers
The University’s External Speakers Policy and Booking Process sets out guidelines that staff across the
University (including the Student Union) are expected to follow when booking external speakers. In
deciding whether to approve an event, the University will abide by all relevant legislation including its
duties to ensure freedom of speech (as set out in the University’s Code of Practice on Freedom of
Speech) and its legal obligations regarding safeguarding children and adults who may be at risk. The
latter includes the duty to prevent people from being drawn into terrorism under Section 26(1) of the
Counter-Terrorism and Security Act 2015 (the “Prevent Duty”).
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13. Safeguarding and Staff Employment
Where it is identified that staff have regular contact with children, young people and adults who may
be at risk, or will hold safeguarding responsibility, then appropriate procedures are initiated by the
recruiting manager and the Human Resources Department. It is the responsibility of the recruiting
manager to undertake a risk assessment for the job description and person specification for those
roles likely to involve regular and/or substantial unsupervised contact with children, young people or
adults who may be at risk before recruitment takes place. Advice can be gained from Human
Resources about the need for a DBS check and to determine the level of DBS required for the role.
This will ensure that only appropriate individuals are selected to undertake a DBS disclosure. The
manager shall check with HR to ensure clearance is obtained before the applicant commences
employment.
All DBS disclosures containing convictions are risk assessed against the job role on an individual basis
by a designated senior member of Human Resources.
Periodically, when the role of existing member of staff changes it may be necessary to review the job
role and for the existing staff member to undertake a DBS check.
If a member of staff has concerns regarding the contact of another employee or individual engaged
on University business with a child/children or an adult(s) who may be at risk, then at the earliest
opportunity they should raise this with their line manager or the Senior Safeguarding Officer via the
cause for concern email address (for further information about the safeguarding reporting process
see Section 14.
If a manager or supervisor is concerned that a member of staff in their team is an adult who may be
at risk (they meet the three tests outlined in Section 2.2 of the University Children and Adults at Risk
Safeguarding Policy) and are at risk of harm or abuse, they should seek advice from Human
Resources.
For agency workers the recruiting manager is responsible for identifying and communicating with the
provider whether any relevant checks are required for a role. It is the agency’s responsibility to
undertake and notify the recruiting manager of the outcome of the check.
14. Reporting Safeguarding concerns
14.1 Reporting cases of suspected or alleged abuse of children or adults
The University expects all staff, students and contractors to be alert to any concerns about the
welfare of children and adults, and to report any such concerns they may have, however apparently
trivial, to their line manager, Head of school or department, school or department Safeguarding
Officer (SO) (where their school has one), or the Senior Safeguarding Officer (SSO) using the
[email protected] email address as soon as is practicably possible. Staff, students and contractors
are also expected to co-operate fully with any police or Children’s or Adult Social Care enquiries that
may arise into an allegation of abuse or neglect. While individual members of the University have the
right to report incidents direct to Children’s or Adult Social Care Teams they should, where possible,
consult first with: their line manager; Head of School or department; school or department SO; and /
or notify the Senior Safeguarding Officer. Contact details can be found in Appendix 3.
V 3.0 September 2020 15
14.2 Reporting procedure – quick reference flowchart
The following flow chart provides an overview of the key steps that need to be considered / taken in
response to receiving a safeguarding concern, or in situations where a member of staff may have
their own safeguarding concern. This flow chart is designed to summarise the key steps and
considerations and should be used in conjunction with the detailed procedure outlined in the
subsequent sections of this procedure and / or in conjunction with local school or department
safeguarding procedures or arrangements.
Quick-reference safeguarding response process flow chart
Safeguarding concern
raised or apparent
Report to SO / school or
department contact
Report to SSO using
Immediate safety risk:
Dial 999 / alert security
Consider need for
safeguarding panel
Follow school /
department procedure
Staff: DSO/SSO to consult
with Director of People
Adult: Speak directly to
adult if appropriate
Child: Speak to parents /
carer if appropriate
Seek relevant agency
advice namelessly
DSO/SSO consult Legal
Advisor & make referral
DSO/SSO agree that no
referral is required
No immediate risk:
Report concern internally
Consider and arrange:
precautionary measures
SSO to liaise with &
follow agency guidance
Arrange appropriate
wellbeing support
Review and adjust any
precautionary measures
V 3.0 September 2020 16
Reporting procedure – detail
Any member of staff or volunteer who
a) suspects that a child or adult has been, or is at risk of being abused or harmed; or
b) has had a disclosure of abuse/harm made to them; or
c) receives a complaint relating to child or adult safeguarding issues at the University; or
d) is contacted by a local authority as part of its enquiries about a child or an adult who might
be suffering or at risk of suffering significant harm; must:
i. If there are reasonable grounds for believing that a child or adult is at immediate risk of
harm or abuse, contact the police by phoning 999, and emergency medical services if
appropriate. Deciding whether a situation is an emergency or urgent situation is always in
practice a matter of judgment according to the circumstances of the situation, but someone
who is expressing concerns about their immediate safety, is afraid to go home, appears
desperate to seek help, has any physical injuries or there is evidence of immediate suicidal
intent, would warrant consideration of contacting emergency services.
ii. Report the concern to their Line Manager, Head of School/Department, Safeguarding
Officer (SO), or the Senior Safeguarding Officer (SSO). The matter should be reported
without delay.
iii. Where possible, ensure the child/adult is in a safe environment until the appropriate
safeguarding colleagues and/or local agencies have become involved. If the adult says they
wish to leave, they have the right to do so even if this action may seem unwise. The only
exception would be when the adult lacks mental capacity. Where an adult is found to lack
capacity to make a decision to leave, the member of staff should consult their Line Manager,
School/Department SO or SSO. If the member of staff believes that by leaving, the adult
could be at immediate risk of harm, they should contact the Adult Social Care Team or the
police as appropriate.
iv. Wherever possible, be open and honest with the individual (and/or their family or
advocate where appropriate) from the outset as to why, what, how and with whom, their
information will or could be shared, and seek their consent, unless it is unsafe or
inappropriate to do so.
v. All safeguarding concerns should be reported via [email protected] as soon as possible.
The email should state that the concern being raised is of a safeguarding nature. Staff should
bear in mind that this record could become disclosable evidence in the event of a
prosecution or other proceedings. Records must separate fact (what the member of staff has
seen or heard) and opinion (what their opinion is of what they have seen or heard). If
possible, staff should record the exact words of the child/adult who may be at risk or the
witness who shared their concerns with them. Information recorded should be clear and
concise with no jargon. Staff receiving the safeguarding email will need to upload this onto
SID and delete the original.
V 3.0 September 2020 17
The member of staff / volunteer, SO or Line Manager should then:
vi. Consider the seriousness of the safeguarding concern and, if they deem it appropriate,
consult the SSO, the Children’s Social Care Team or Adult Social Care Team as appropriate
and if necessary, make a referral. The Safeguarding Officer must refer the matter to the
Children’s Social Care or Adult Social Care Team or the police on the same day that the
concern is raised, or in rare circumstances, as early as possible on the following day. The
welfare of the Child/ Adult at risk is paramount and so a safeguarding referral should not be
delayed in order to consult with the SSO, but this is considered best practice.
The SSO (or nominated deputy), can decide to call upon the Safeguarding Panel. The safeguarding
panel will review the concern and offer guidance and advice as to how best to respond. It will not
always be necessary to call upon the safeguarding panel and this resource should be utilised at the
SSO’s discretion where complex and/or high-risk concerns are presented. Details of the Safeguarding
Panel can be found in Appendix 2 – Safeguarding Panel. The appropriate staff member should then:
vii. Before sharing information about a child with the Children’s Social Care Team or the police,
discuss their concerns with the child’s parents or carers if this is appropriate and will not
put the children at risk of further harm. If a discussion is not appropriate, or if they are still
concerned after talking to the parents/carers, they should contact the Children’s Social Care
Team to discuss their concerns. Obtaining consent should not delay a referral being made.
viii. Before sharing information about an adult with the Adult Social Care Team, speak to the
individual concerned (or their advocate) if this is possible, to ascertain their views about
the concern. The person’s mental capacity should always be considered when seeking
consent to make a safeguarding referral.
ix. Whether or not referral to the Children’s Social Care Team or Adult Social Care Team or the
police is deemed necessary, make a record of any other action taken or proposed to be
taken arising out of the incident (for example the provision of specific training). If the
decision is taken not to refer, it should be clearly documented how this decision was
reached, who was consulted in making this decision, and what steps have been taken to
ensure any risks have been minimised and any support that has been offered to the alleged
victim(s) as necessary.
x. Where a referral has been made to Children’s Social Care or Adult Social Care Team or the
police, notify the University Legal Adviser.
xi. In liaison with the DSO and University Legal Adviser, consider whether the University needs
to take any further actions at an institutional level (for example, if the young person or
adult at risk in question is a student, they will look at potential welfare arrangements that
could be put in place to protect and support the student).
V 3.0 September 2020 18
If at any time, a member of staff, student or contractor is unsure as to what action they should take,
or how to handle a situation, they must seek advice from their line manager, SO or SSO.
If the person who first becomes aware of the concern feels it inappropriate to involve their manager,
SO or the SSO, or disagrees with the view given and is of the view that the matter should be
reported, they are entitled to notify Adult or Children’s Social Care Team or the police directly as
appropriate contact details for external safeguarding agencies can be found in Appendix 3.
14.3 Reporting allegations concerning a member of staff
All staff have a responsibility to report safeguarding concerns or incidents involving a member of the
staff at the University. If they are in any doubt, they should seek advice from their line manager
without disclosing the identity of the person where possible. Where the member of staff concerned
works with children or adults who may be at risk, the SSO should be notified of all cases where it is
alleged that the staff member (including volunteers and agency workers) has:
• Behaved in a way that has harmed, or may have harmed, a child or adult who may be at risk;
• Possibly committed a criminal offence against, or related to, a child or adult who may at risk;
• Behaved in a way towards a child or adult who may be at risk that indicates they may pose a
risk of harm to children or adults who may be at risk if they work regularly or closely with
either of these groups.
Information may come to light about behaviour outside of the workplace that could indicate a breach
of acceptable professional conduct.
The line manager or SO should immediately inform the SSO and the Head of Human Resources of any
safeguarding concerns. If the SSO and the Head of Human Resources judge there to be some
potential foundation to the allegation, they should either seek the advice of the Local Authority
Designated Officer (LADO) (where allegations involve employees who work with children) or the
relevant Local Authority Adult Social Care Team (where allegations involve employees who work with
adults who may be at risk), as soon as possible and normally on the same day that the safeguarding
concern is raised. In all cases, a record of the decision and the reasons for it should be made
including what has been shared, with whom and for what purpose.
The LADO or LA Adult Social Care Team representative will consider the information and whether it
meets the criteria for consultation with the police and social care. Contact details for external
safeguarding agencies can be found in Appendix 3.
The university will not normally commence an internal investigation before consulting with the LADO
or Adult Social Care Team representative. It is the responsibility of the police and the
Children’s/Adult Social Care Teams to investigate allegations of abuse involving children or adults
who may be at risk.
All decisions in relation to formal action against an employee will be taken in line with the
appropriate University staff policies and procedures.
V 3.0 September 2020 19
14.4 Reporting allegations concerning a student
If the safeguarding concern involves an allegation against a student, the SSO and the student’s Head
of School should be notified without delay. The SSO will liaise with the DSO and the University’s
Legal Adviser regarding whether the matter should be dealt with in accordance with the University’s
Student Disciplinary Procedure and/or Fitness to Practise Procedure.
The Vice-Chancellor, on the basis of advice from the DSO and the Legal Advisor, may decide to
suspend the student as a precautionary measure for the period of any criminal investigation.
Suspension in this context is not a disciplinary measure and implies no assumption of guilt.
Depending upon the outcome of the criminal investigation, the student may be liable for further
suspension, disciplinary action, or subject to the University’s Fitness to Practise Procedure.
14.5 Reporting other concerns
There may be instances when a member of staff receives information in the course of their normal
duties about allegations of abuse towards a child or adult that is unconnected with the activities of
the University or the use of its premises. In such instances, staff must exercise a duty of care and
should either encourage the informant to report the matter to the appropriate agencies or, if they
remain concerned, make a report themselves. If, for whatever reasons, a member of staff in receipt
of an allegation feels that it is inappropriate for them to make the report then they must refer their
concerns to the SSO via [email protected] and/or Head of Human Resources as appropriate who
will contact the appropriate agency.
14.6 What Happens Next
When a concern is passed on to the Children’s or Adult Social Care Team, they may wish to discuss
concerns with the member of staff who raised the concern, or there may be no further contact,
depending on how the matter is dealt with. The agency receiving the concern will confirm.
If abuse or harm is suspected or identified, the Children’s or Adult Social Care Team and/or the police
will consider making enquiries to establish if any action needs to be taken to prevent or stop abuse,
and if so by whom. It will often mean that the Children’s or Adult Social Care Team and the police will
need to work with other organisations and individuals in the best interests of the adult and/or child
being protected.
The SSO will give feedback on action taken to the member of staff who raised the initial concern
where this is appropriate. It is not always possible to share information about everything that
happens.
14.7 Getting personal support
Coming into contact with children or adults in need of safeguarding and/or who have experienced
abuse or harm, raising a safeguarding concern, and dealing with information about abuse and harm,
can all have a personal impact. Support and advice are available through line managers for members
of staff, and Occupational Health. The University also provides a confidential telephone counselling
service to all staff on 0117 9342121. Support is available for students via their School’s Student
Support and Guidance Tutor (SSGT) and the University Wellbeing Service.
V 3.0 September 2020 20
15. Other Considerations 15.1 Radicalisation
The duty to protect children and adults who may be at risk from harm extends to protecting them
from involvement in groups that set out to radicalise individuals. Radicalisation refers to the process
by which a person comes to support terrorism and forms of extremism leading to terrorism. Factors
which are considered when determining whether an individual may be vulnerable to involvement
with terrorism are broadly described as:
• Engagement with a group, cause or ideology;
• Intent to cause harm;
• Capability to cause harm.
Concerns may emerge about someone due to changes in behaviour or appearance. For example:
• An individual may stop contact with peers and only be interested in contact with members of
a particular ideological group;
• An individual may change their habitual style of dress;
• An individual may condone violence in support of their espoused ideology.
Guidance about further possible signs and indicators of radicalisation can be found in the University’s
Children and Adults at Risk Safeguarding Toolkit. There is also a mandatory staff eLearning module
for the Introduction of the Prevent Duty as it affects higher education.
There may be many reasons for such changes, which is why a safeguarding approach should always
be adopted as this enables relevant services within and external to the University to consider and
identify an individual’s needs and vulnerabilities and offer the appropriate support.
Any member of staff or volunteer concerned that a student might be at risk of being drawn into
extremism must report these concerns to the SSO directly or via their line manager without delay.
In most cases it would be appropriate to respond to these concerns through welfare arrangements
and processes within the remit of the Student Operations and Support Directorate or within an
academic school. The SSO and DSO should consider whether this is the most appropriate response in
the circumstances.
It would be open to the SSO to consult with the Regional Department for Education Prevent
Coordinator around the circumstances of the case without disclosing any personal data relating to
the student for which the concern exists in the first instance. The Prevent Coordinator may in turn
consult informally under the same arrangements with a Coordinator from Channel, the local multi-
agency panel designed to safeguard vulnerable people from being drawn into violent extremism.
Any formal referral of a student who is at risk of being drawn into extremism would be made only if
there was a judgment that University processes were inadequate. Referral would require the
concurrence of the Registrar and Secretary or, in their absence, another member of the University
V 3.0 September 2020 21
Executive Board. Referral to Channel will also require the express agreement of the student in
question.
In exceptional circumstances, for example, in cases where there might be a risk of immediate harm
to a student or a third party, it would be open to the Head of an Academic School/Director of
Professional Services (or representative) or a senior member of the university security staff, to
consult directly with the Prevent Coordinator, and/or a member of the University Executive Board,
about the need for direct contact with the Channel Coordinator.
15.2 Domestic abuse and safeguarding children and adults
Domestic abuse is any incident or pattern of incidents of controlling, coercive, threatening behaviour,
violence or abuse between those aged 16 or over who are, or have been, intimate partners or family
members regardless of gender or sexual orientation. However, it is also often a pattern of behaviour
that builds up over time.
People experiencing domestic abuse can be signposted to specialist services, but domestic abuse can
also involve serious criminal acts and the individual should always be asked if they want to report the
matter to the police, they shouldn’t however be coerced into doing so.
Under certain circumstances domestic abuse is also a safeguarding issue, where for example children
live in situations where domestic abuse is occurring (whether or not they are the direct subject of
abuse) or when an adult falls into the category of ‘adult who may be at risk’. It is also recommended
that cases involving forced marriage are dealt with by child or adult safeguarding specialists.
A member of staff concerned that an adult who may be at risk is experiencing domestic abuse or
forced marriage, or that a child is living in a situation where domestic abuse is occurring, should
follow the Safeguarding reporting procedure as outlined in Section 14.2. When raising concerns
about a possible forced marriage, staff should ensure that any information is passed on using the
utmost discretion and only in the first instance to their line manager, SO or SSO. Further guidance
about domestic abuse can be found in the University’s Children and Adults at Risk Safeguarding
Toolkit.
15.3 Sexual violence and safeguarding adults
Sexual violence and abuse is any behaviour of a sexual nature that is unwanted and takes place
without consent or understanding. This could include rape, sexual assault, indecent exposure, sexual
harassment, inappropriate looking or touching, sexual teasing or innuendo sexual photography,
subjection to pornography or witnessing sexual acts, and any other sexual acts to which the adult has
not consented or was pressured into consenting. A member of staff concerned that an adult who
may be at risk has experienced or is experiencing sexual violence, should follow the Safeguarding
reporting procedure as outlined. If the individual who has experienced or is experiencing sexual
violence is a student but they are not an adult who may be at risk, staff should refer to the
University’s Student Sexual Violence and Misconduct Policy and Procedure. The University has also
developed an information leaflet for students which outlines students’ options for reporting and
sources of support.
V 3.0 September 2020 22
15.4 Hate crime or incidents and safeguarding adults
Hate crime or incidents means any incident that is perceived by the victim, or any other person, to be
racist, homophobic, transphobic or due to a person’s religion, belief or disability. It should be noted
that this definition is based on the perception of the victim or a third party witnessing the
incident. Such incidents may constitute a criminal offence.
Anyone can be a victim of hate crime or incidents regardless of race, age, disability, sexual
orientation or gender identity. Individuals may be concerned that they would not be recognised as
victims or be believed and taken seriously. Abusers may also control their victims, threatening to
‘out’ them to friends, family or support agencies. Local authorities have a range of support services
and advice for professionals in place.
A member of staff concerned that an adult who may be at risk has experienced a hate crime or
incident should follow the Safeguarding reporting procedure as outlined in Section 14.2. If the
individual who has experienced a hate crime or incident is a student but they are not an adult who
may be at risk, staff can refer the student, with their permission, to the Student Wellbeing Service for
further support and/or or the University’s Police Liaison Officer who can provide guidance about the
student’s options for reporting the hate crime or incident.
16. Monitoring and Review This procedure will be reviewed on a biennial basis from the issue date. It may also be updated on
an ad hoc basis by the Student Wellbeing Service, as a result of procedural, operational or general
changes. It may also be updated or changed following a related incident.
Ref. Updates and Amendment Detail Version No.
3.7 Following section added: ‘Guidance for conducting online appointments
with children and adults at risk’
3.0
V 3.0 September 2020 23
Appendix 1 – Key Roles and Responsibilities Designated Safeguarding Officer (DSO)
a) Accountable for the University’s safeguarding practice, ensuring that safeguarding is afforded the
utmost priority within the University;
b) Ensure that the University Executive Leadership Group is made aware of the necessary funding
and resources for the University to fulfil its safeguarding responsibilities;
Senior Safeguarding Officer (SSO)
a) Implementation of a Policy and Procedure to safeguard children and adults who may be at risk;
b) Effective management of safeguarding concerns within the University;
c) Ensure a secure central record of all reported safeguarding concerns is kept for a period of up to
six years, in line with the University’s document retention policy.
d) Ensure that advice, training and support is available as appropriate.
e) Convene and chair Safeguarding panels as required.
f) Prepare annual safeguarding summary reports for monitoring purposes.
School/Department Responsibilities
a) To ensure all appropriate staff undergo a Disclosure and Barring Scheme (DBS) check;
b) To nominate an SO or point of contact for the School/Department with respect to any event or
activity involving children or adults who may be at risk. This will fall to the Head of
School/Department where no SO is nominated.
c) To ensure all risk assessments are completed by the organisers of any activity specifically intended
for children or adults who may be at risk in each School/Department, which brings them onto
University premises or into contact with University staff, students or contractors;
d) Response to safeguarding concerns raised within, or in connection with, their School/Department.
SOs or Heads of Schools/Departments will receive training and guidance appropriate specifically
designed to support the development of the skills and knowledge required to appropriately handle
safeguarding matters as and when they arise. The training will also give particular guidance regarding
liaison contacts with the police, the local authority and other relevant local agencies.
e) In co-ordinating and managing safeguarding issues, the SOs (or Head of School) will:
• receive concerns and disclosures made to staff, decide upon the appropriate course of action
and document the decisions made;
• make referrals to the local Children’s or Adult Social Care Team (or the police if urgent action
is needed to keep the child or adult at risk safe);
• not investigate allegations themselves or compromise the investigations of other agencies;
• liaise with other agencies and professionals as necessary, on a ‘need to know’ basis;
• support and debrief staff and volunteers and keep them updated with appropriate
information on a ‘need to know’ basis;
• ensure records are completed appropriately, filed confidentially and managed in accordance
with institutional and national requirements;
• provide appropriate up-to-date training for relevant staff within the Department or School;
• keep the SSO informed of all safeguarding issues / concerns by emailing [email protected]
V 3.0 September 2020 24
Appendix 2 – Safeguarding Panel
Membership:
• The Registrar and Secretary/Designated Safeguarding Officer (Chair).
• Head of Student Wellbeing/Senior Safeguarding Officer (SSO) (Vice-Chair).
• Head of Counselling and Wellbeing (or nominated deputy).
• Other colleagues (internal or external) by invitation (e.g. School/Department representative).
Role:
• To convene when required to discuss safeguarding concerns and appropriate actions.
• To provide safeguarding guidance and support to individuals and to specific populations.
• To ensure appropriate levels of confidentiality are maintained whilst enabling relevant
information to be shared as necessary to safeguard individuals and the University’s
compliance with legislation, regulation, relevant guidance and the University reputation.
• To review and update the Policy and Procedures to ensure they remain fit for purpose and
compliant with UK legislation.
Commitments:
• To value the needs, views and best interests of those considered to be at risk.
• To sharing information about concerns with agencies who need to know, and involve internal
and external individuals appropriately.
Information Sharing:
• Where professional requirements are an issue (e.g. Fitness to Practise), the school or
department will be informed and consulted.
• Limited information may need to be shared with the school or department in case of
reference requests relating to further training/employment in future where the safeguarding
issue will need to be considered, or school/departmental activity involving children and
adults who may be at risk etc.
• Limited information may need to be shared with HR and the Students’ Union in case the
safeguarding issue is or becomes relevant to employment, volunteering or other activity.
• Relevant information will be shared with external agencies as required/appropriate.
Referrals to Safeguarding Panel:
The process for reporting safeguarding incidents can be found in sections 14 and 15. A Safeguarding
Panel will be convened when appropriate.
V 3.0 September 2020 25
Appendix 3 – Key safeguarding contact details
University Safeguarding Leads
Designated Safeguarding
Officer (DSO)
Stephen Dudderidge [email protected]
01273 642750
Senior Safeguarding Officer
(SSO)
Patrick Wrangles [email protected]
01273 642856
UoB Prevent Co-ordinator Stephen Dudderidge [email protected]
01273 642750
Other Useful University Contacts
Deputy Director of Human
Resources
Jo Hird [email protected]
01273 642886
Occupational Health and
Wellbeing Manager
Lesley Greenfield [email protected]
01273 641886
Director of Legal Services Andrew Wilson [email protected]
01273 642404
Local Safeguarding Agency Contacts
Brighton and Hove
Children
and
young
people
Front Door for Families
T: 01273 290400 | Out of Hours Emergency Duty Service: 01273 335905 or 335906
E: [email protected] or for website / form click here
Local Authority Designated Officer (LADO) – responsible for the management of
allegations of abuse against adults who work with children:
T: 01273 295643/07795 335879 | E: [email protected]
Adults
who may
be at risk
Access Point – Support and Social Care Services
T: 01273 295555 (Mon - Fri 8.30am to 5pm)
Out of Hours Emergency (after 5pm, Carelink Plus): 01273 295555
E: [email protected] or for website click here
East Sussex
Children
and
young
people
Single Point of Advice (SPoA)
T: 01323 464222 (Mon-Thu 8.30am-5pm, Fri 8.30am-4.30pm) | W: click here
E: [email protected] or [email protected]
Out of Hours Social Care Service - Children's Services: 01273 335905/6
Local Authority Designated Officer (LADO):
T: 07825 782793/07825 782793 | E: [email protected]
Adults
who may
be at risk
Health and Social Care Connect (formerly Social Care Direct)
T: 0345 60 80 191 (8am - 8pm 7 days a week including bank holidays)
Emergency Duty Service: 01323 636399 (Mon-Thu 5pm-8.30am; Fri-Mon 4.30pm-
8.30am; public holidays - 24 hours) W: click here