Manual de procedimientos y control de calidad en proyectos ...
Procedimientos de Calidad
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Transcript of Procedimientos de Calidad
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Procedimientos de Calidad
Curso Refresco ERU WATSAN M15 08’
Monitoring & Reporting
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Contents1. Monitoring
2. Assessing Water Source Selection (Field Log Book)
3. Monitoring Water Supply (Field Log Book)
4. Reporting
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1. Monitoring
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assessment
FACT + ERU
National Society
assessment
MONITORING TRAINING
Deployment
ERU
OUR MISSION
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Planning
Monitoring & Evaluation
Assessment
Implementation
Assessment of needs: nº litres, nº latrines, etc
Monitoring based on indicators
MONITORING WHEN?
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• Timely
• Continuous
• Qualitative / quantitative
• Log book, photos, reports
MONITORING HOW?
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disaster
1 week
1 month
Continuous process• Women have been consulted and well represented • Key members of the community are fully involved in the
action• Communal washing areas are provided
• Key members from the community have been consulted.
• Monitor and maintenance of toilets is done by community.
• Storage of water in clean, covered containers• Adequate water handling practices at household level
• Lack of faecal matter in vicinity of households• Use of safe water for drinking• Amount of water per person per day• Hand-washing with soap at critical times
MONITORING EXAMPLE
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2. Assessing water source selection
(Field Log Book)
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FIELD LOG BOOK
SPECIALIZED WATER
MASS WATER
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FIELD LOG BOOK
• WATER ANALYSIS (SOURCE)
• JAR TEST (FLOCCULATION)
• JAR TEST (CHLORINATION) (MAS WATER)
• WATER ANALYSIS (TREATMENT)
• WATER PRODUCTION (QUANTITY)
• WATER ANALYSIS (DISTRIBUTION)
• WATER STORAGE (DISTRIBUTION)
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Date
Source Nº
Date
Source Nº
Date
Source Nº
Date
Source Nº
Coliforms (Nº x 100ml)
Hardness (mg/l)
Conductivity (µS/cm)
pH Nitrates (mg/l)
Nitrites (mg/l)
Turbidity (NTU)
SELECTION OF WATER SOURCES
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Water source Nº:_______ Date:__________________
Type of source (River, stream, canal, well, borehole, etc)
Current uses of the water source
Current uses of water upstream or above the source
Current quantity of flow
Colour and odour of water
Is the water source seasonal? Specify the periods when flow is higher and lower
Average walking distance to households
Are the surroundings used for defecation?
Type of surrounding vegetation
Type of surrounding fauna
SELECTION OF WATER SOURCES
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NAMES OF WATER SOURCES
SOURCE Nº________ (MAIN SOURCE)
NAME____________________________________________
SOURCE Nº________ (MAIN SOURCE)
NAME____________________________________________
SOURCE Nº________
NAME___________________________________________
SELECTION OF WATER SOURCES
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3. Monitoring Water Supply
(Field Log Book)
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JAR TEST FLOCCULATION
DATE ___________
SITE______________
Jar 6 ____ ml _____NTU
Jar 5 ____ ml _____ NTU
Jar 4 ____ ml ____ NTU
Jar 3 ____ ml ____ NTU
Jar 2 ____ ml ____ NTU
Jar 1 ____ ml ____ NTU
Solution Turbidity
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CHLORINE DEMAND TEST CHLORINATION (MASS WATER)
DATE__________
SITE___________
Bucket 6 ____ ml ____mg/l
Bucket 5 ____ ml ____ mg/l
Bucket 4 ____ ml ____ mg/l
Bucket 3 ____ ml ____ mg/l
Bucket 2 ____ ml ____ mg/l
Bucket 1 ____ ml ____ mg/l
Solution Residual chlorine
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TURBIDITY Dosage pump (%)
Turbidity after treatment (NTU)
Turbidityafter pre-treatment (NTU)
Turbidity water source (NTU)
Date
(Turbidity tests are needed on weekly basis and when visual inspection shows some changes in water qualities)
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COLIFORMS, ALUMINIUM AND HARDNESS
(Outlet of water treatment plant)
Hardness (mg/l)
Aluminum (mg/l)
Coliforms (Nº x 100ml)
Date
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DATE____________ SITE____________________
RESIDUAL CHLORINE (mg/l)
Time Place
3rd chamber Dosage pump (%)
Outlet of WTP
Dosage pump (%)
Chlorine at the exit of the settlement tank: 0,1 mg/l – 0.3 mg/lResidual chlorine at the exit of the plant: 0.6 mg/l – 1.0 mg/l
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DATE___________
SITE_________________
WATER PRODUCTION (in litres) PLANT Nº_____
Stop
Start
Total today
TOTAL WATER PRODUCTION (in litres) SITE
Total operation yesterday
Total operation today
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TOTAL WATER DISTRIBUTION SITE (in litres)(Name of the site where water is transported and supplied by SRC and/or the organization that supplies water from SRC)
Name Litres
Total today
Total operation yesterday
TOTAL OPERATION
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WATER DISTRIBUTION. RESIDUAL CHLORINE
This table records the residual chlorine data obtained in the different places where the treated water from the SRC site is supplied.
Samples should be taken from the taps. It is also convenient to specify where the water is supplied from a static tank or from a tanker directly to the users. The samples can be taken daily or randomly in different days.
Place Time Chlorine
Residual chlorine at the taps: 0.3 mg/l – 0.6 mg/l
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WATER DISTRIBUTION POINTS
This table records all the water points where the treated water from the SRC site is supplied. The type of storage should also be recorded (static, 5,000 l. bladder tank, static 10,000 l. Oxfam tank, 7,000 l. tanker, etc).
The table also includes the date when the tank was set up or the tanker started delivering water and the date when the service finishes or the tank was dismantled.
Location & type of storage Starting date
Finishing date
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FUEL
SITE_______________
DATE____________
PETROL (in litres)
Total op. yesterday
Today
TOTAL OPERATION
DIESEL (in litres)
Total op. yesterday
Today
TOTAL OPERATION
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COLIFORMS AND HARDNESS (MASS WATER)
(Outlet of water treatment)
SITE___________________________________
Hardness (mg/l)
Coliforms (Nº x 100ml)
Date
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RESIDUAL CHLORINE(MASS WATER)(Contact time in the tank 30 min.) Residual chlorine at the end of treatment: 0.6 mg/l – 1.0 mg/l
Time Tank nº
Place
Outlet of the tank
TURBIDITY
(MASS WATER)(Contact time in the tank 30 min.)(Turbidity after flocculation must be ≤ 5 NTU)
TimeTank nº Before
flocculation (NTU)
After flocculation (NTU)
ALUMINIUM(MASS WATER) ( < 0.2 mg/l)
TimeTank nº After treatment
( mg/l)
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Spreadsheet
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4. Reporting
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Reporting
Qualitative data
Quantitative data
REPORTING
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How is the information ?
S Specific
M Measurable
A Accessible
R Realistic
T Timely
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Watsan M15 ERU Reporting format ________________________________________________________________________________Reporting period:Location:Type of ERU:Deploying National Society:ERU Team Leader:________________________________________________________________________________1. Preamble / Context: (gives a short brief on the current situation)2. Main tasks / activities during the reporting period2.1 Water Supply2.2 Sanitation2.3 Hygiene promotion3. Personal issues4. Security situation5. Outstanding needs for the ERU operation6. Recommendations/Plans for the future.7. Co-ordination with other agencies and NGOs/Meetings attended/Visitors to the ERU.8. Conclusion.
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Monitoring
reporting
activity
Hand over
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Thank you……….Thank you……….