problem solving

decision making

managing risk

leadership

practices applications

step up, step back

collaboration

culture of trust

creating a culture of trust

a leadership practicum

lack of trust price tags

team to

team trust

building

cultures that foster

trust

make

people

trust each other?

how

leaders

can

help

Trust

how do you

define

trust?

Start Up

Exercise: Pick a project. who do you trust?

how did it develop?

what does

a team

without trust

look

like?

Lack of Trust

Price Tag?

Transaction

Costs

Transaction Costs

Self Protection

broken

Trust?

other price tags?

the data…

The 100 Best Places to Work

trust companies double performance over S&P for 10 years.

high trust companies out perform low trust companies by 43%

Project Management

Change Management

how can leaders help teams build Trust?

Trustworthiness

“Get

Trustworthy People”

Trustworthinesshow often

does that happen?

Can th

ese

p

eople

work

together?

broken Trust?

Or …

Build Trust?

trust Not built ?

assess the

team

who talks to whom?

who listens?

Start Up

Exercise: Pick a project.broken trust with

a person on the team ?

get the right people on the bus

in the right seats.- Jim Collins

get the wrong people off the bus.

is the next bus stop theirs?

Start Up

Exercise: Pick a project.does the team

need this

person ?

the “vacation test”

Island…

build

an Island?

Project Management

How Do We Deliver?

integrate?

Unleashing Innovation

Collaboration Process

create a

Culture of trust

Project Management

Dependency Management

remove

debilitating Fear

in collaboration, people fear …

losing

identity

losing

intellectual mastery

losing individualism

in ibm, people fear …

fear of

losing control

not

recognized

for doing more work than others

not being able

to differentiate myself

what do people fear ?

fostering

trust

advance each other’s

intentions and interests

don’t impede them

be proactive in moving work

forward

create transparency

Project Management

Focus, Communication, and Expectation Management

honest and open communication

Build the right product

share

experiences

team to team trust…

“a mega team”

validate others

accept risks collectively

Leading Agile

Collaboration Model Collaboration Process

team based

measurements

people do what they are

measured by

measure results

let

teams evaluate

themselves

build

confidence

short goals …

early wins

Collaboration Model

celebrate success !

leadership role ?

Authentic

purpose

over personal agenda

Project Management

How Do We Deliver?

Trustworthy

stay Positive

Stay Positive

Focus on magnifying a person’s strengths rather than remedying weaknesses.

- Peter Drucker

protect team Boundaries

Protect Team Boundaries

continuous feedback

be transparent

share information

no hidden agendas

insure fairness

summary

lack of trust price tags

team to

team trust

building

cultures that foster

trust

Build Trust?

read more… companies with cultures of trust:

Cisco Systems Google SASTexas InstrumentseBayIntuitAdobe

articles at accelinnova.com/T3class.html or at greatplacetowork.com