Pro Bono ProgrammeHow to get involved

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How LandAid Makes a Difference 3

Aims of our Pro Bono Programme 4

Expertise on Offer 5

How the Programme Works 6

Pro Bono Case Studies 8 Your Next Steps 9

Pledge for Professional Partners 10

Code of Conduct 11

Contents

For enquiries about LandAid’s pro bono programme, please contact:

Elizabeth Pearson, Pro Bono Manager: elizabeth.pearson@landaid.org | 020 3102 7191Leah De Silva, Head of Fundraising & Partnerships: leah.desilva@landaid.org | 020 3102 7195

Contents

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LandAid works to improve the lives of children and young people in the UK who experience disadvantage due to their economic or social circumstances.

As a charitable foundation supported by the property industry LandAid finds ways to apply the generosity and expertise of the industry to this cause.

LandAid’s core charitable activity is the provision of grant funding to build, refurbish and maintain buildings of charities working with the UK’s most disadvantaged children and young people.

We work alongside charity partners for a minimum of 3 years adding value where it is most needed. LandAid also offer free professional advice and services to charities on their property issues.

What is pro bono advice?Pro bono is the provision of free professional services. Many of the local charities we support lack the time, expertise or experience to cope with some of the issues that inevitably arise when managing their premises. Our pro bono programme enables them to reshape, sustain and grow their vital services.

Today the property industry is more and more sophisticated and committed to making a social impact in our communities. For many of our partners, giving pro bono property advice is an important part of their corporate social responsibility programme. It is hugely rewarding to be directly involved with charities who work in deprived communities and see the real difference pro bono property expertise can make. Being a pro bono giver also provides new opportunities for professional development and experience of working alongside other property experts as part of LandAid’s network of partners.

How LandAid Makes a Difference

£110,000Worth of pro bono property

advice harnessed by LandAid in 2012/13

A recent survey found that 40% of UK charities believe that their building is the greatest risk facing their organisation. Yet many of these organisations have very limited resources or access to the skills to maintain, improve or expand their premises. This is one way in which LandAid is making a real and lasting difference.- Joanna Averley, CEO, LandAid

£200,000The value of pro bono work we aim to deliver in the

next 18 months

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In 2013-14, LandAid successfully harnessed the resources and expertise of 16 corporate partners to give over £110,000 of pro bono property advice to 15 charity partners.

This free expertise included asset management, property searches, lease negotiation and purchase, architectural services, building surveys, cost estimates, tender evaluations, construction, project management and property legal advice. This advice provided charities with the confidence, support and knowledge to improve their premises.

There is a clear demand for specialist property advice from charities and a willingness of the property industry to increase their level of pro bono giving.

LandAid want to harness these skills and give over £200,000 of pro bono property advice in 2014-15, increasing this level of giving year on year. With over 70 partners LandAid has both the expertise and connections to broker relationships between pro bono providers and charities to make a difference to vulnerable children and young people in the UK.

From July 2014, LandAid are inviting our partners to make a pro bono pledge of at least 10 days of free professional property advice. We will then match the skills on offer to charities requesting assistance. Our aim is to match charities with professionals in their local area, providing a real connection to local communities through a pro bono partnership.

Thank youLandAid thanks our supporters who gavepro bono property advice in 2013-14:

Argent, Berkeley Group, Capita, Gerald Eve, Grovesnor, GVA, Hawkins\Brown, Holtby Turner, Jane Leach Architects, John Robertson Architects, Lambert Smith Hampton, Make, Pinsent Masons, SEGRO, Sir Robert McAlpine and Turley Associates.

Aims of Our Pro Bono Programme

Young people at the East Cleveland Youth Housing Trust in Skinningrove, a LandAid charity partner

The Building Lives Southwark Training Academy is a LandAid-funded project which helps young people into the construction industry

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Aims of Our Pro Bono Programme Expertise on Offer

£110,000

Worth of pro bono property advice harnessed by

LandAid in 2012/13

Examples of pro bono property advice:

One off engagementA property lawyer negotiates a lease for a new premises or a building surveyor advises on how to get better business rates.

Facilitated WorkshopA panel of property professionals take part in a workshop looking at the development options for a building or site.

Extended engagementOne or two professionals work together on a particular stage of a property issue

Team engagementA team of three or four individuals (e.g. surveyor, architect, developer and contractor) work with a charity through several stages of a building project

LandAid currently offer pro bono advice relating to the following property services:

• Asset management• Property searches• Negotiating leases, purchases and business rates• Architectural services (feasibility studies, brief development, design advice, planning, construction)• Building surveys• Cost estimates• Tender evaluations• Construction advice• Project management• Property legal advice

Our property pro bono work enables charities to:

• Establish their property needs and prepare an asset management plan• Find a new premises and negotiate a lease• Develop a brief and look at design options for a building refurbishment or extension• Review buildings and grounds and reorganise them more effectively• Understand costs of a refurbishment or new build• Obtain planning permission• Get value for money tendering construction work• Manage a building project effectively

“The LandAid workshop was a very inspiring experience... it also gave us much needed focus. Having a range of helpful professionals around the table offering advice and ideas has been extremely valuable for the charity. Having no experience in real estate really put the charity at a disadvantage but with the support of LandAid I personally feel more confident about driving this project forward.”Tracey Walsh, East End Community Foundation

10 daysAmount of pro bono time we

are asking partners to pledge in 2014-15

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How the Programme Works

1. Companies agreeing to pledge pro bono property advice will be asked to specify the number of days they will give, the property skills they can offer and where in the country they are available.

2. Each company will nominate a named person to work with LandAid and be our key point of contact when responding to pro bono requests, finding out if there is the right locally based individual, skill and time available within the company to meet a request.

3. LandAid will source a range of projects that would benefit from pro bono property advice. These will be from charity partners we already fund, through charities that apply for LandAid’s grant funding or through partners.

4. LandAid will work with the charity to define a scope of work for the pro bono skills required, ensuring due diligence is met.

5. LandAid will match the requests with the right pro bono provider or team of providers and in places where there is enough resource.

6. LandAid will manage expectations for both the pro bono providers and charity recipients, in terms of timetable, expertise and outputs required.

7. LandAid will set up the initial engagement, track progress and be a point of contact through the work.

8. Both providers and receivers of pro bono advice must agree with LandAid's Pro Bono Code of Conduct to ensure that best practice and the best outcomes are achieved for both parties.

9. Pro bono providers will manage the project like a regular commission, keeping a record of the time spent and the rate at which they would normally charge, as if for a fee paying client. These figures will be provided to LandAid in order to assist with impact reporting.

10. LandAid , with inputs from its partners, will report on the impact and success of the projects and write up examples of best practice on our website.

LandAid and our pro bono partners visiting the Spotlight Youth Centre in Tower Hamlets, London

Pro bono advice enables charities to grow their services

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£110,000

Worth of pro bono property advice harnessed by

LandAid in 2012/13

Pro bono supporters70+ partners pledge at least 10 days of pro bono property advice

UK charitiesCharities receiving grants from LandAid and other partners request property advice

Scope request

Match charity with locally

sourced skills Set up engagement

Monitor progress

Record impact

...enables charities to

Assess their property needsFind a new premises

Get favourable lease termsDevelop a brief/design options

Obtain planning permissionUnderstand refurbishment costs

Get value for moneyManage a project effectively

Locally sourced expertise...

Asset managementProperty searches

Negotiating leases/purchasesArchitectural services

Building surveysCost estimates

Construction adviceProject management

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4

5

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How the Programme Works

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Pro Bono Case Studies

Venture TrustEdinburgh and Stirling, Scotland

Venture Trust work with some of Scotland’s most disadvantaged young people, many of whom are ex-offenders. In March 2013 LandAid brokered pro bono property advice to enable Venture Trust to develop and implement a relocation from Stirling to Edinburgh.

Three LandAid supporters provided the advice: GVA helped find and negotiate terms for the new premises, prepared surveys and oversaw the building work in Edinburgh; Pinsent Masons reviewed the existing leases and advised on key steps; and John Robertson Architects liaised with the charity over the layout, look and feel of the new Edinburgh premises, designed the new fit-out and providing construction information for the contractor. This work has complimented the £188,000 grant given to Venture Trust by LandAid and its partners - Redevco and St. James’ Place Foundation - to refurbish three premises.

East End Community FoundationPoplar, London

The East End Community Foundation is a partnership of businesses, charities and public bodies dedicated to improving opportunities for people living in London’sEast End. The charity approached LandAid in 2014 with a request for pro bono property support wanting creative and professional input to research possible development opportunities for a building and site in Poplar.

Hawkins\Brown Architects developed three possible options which were evaluated by the charity trustees and a panel of planning, development and costing expertise from Berkley Group, GVA and Turley Associates. The architects then further developed the most promising option involving community use and social housing.

Pro bono work is always very rewarding. The workshop gave the charity a real understanding of what was likely to happen with their asset. It focussed them on what they needed to do and the risks they faced if they did nothing. Personally and professionally, the work created a new set of connections and relationships, both from working with the charity and as part of the pro bono team.

- Ewan Graham, Senior Architect, Hawkins/Brown

LandAid Partners provided free advice on redeveloping the Workhouse Leisure Centre in Poplar, London in order for the site to maximise community benefit

Pro bono advice from LandAid enabled the Venture Trust to relocate their premises

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Your Next Steps

If you are a pro bono donor...

1. We are looking for companies rather than individuals to pledge at this stage of the programme. Donors will be expected to use their company’s professional indemnity insurance and systems (for example, forms to record time spent and any other project management documents required) to deliver the advice. This is why we ask for someone with the correct authorisation to sign the pledge.

2. If you are an existing LandAid corporate partner and want to get involved in the pro bono programme complete the Pledge (including the Code of Conduct) included in this booklet and send it to

elizabeth.pearson@landaid.org.

3. If you are not an existing LandAid partner or need to know more before signing up, contact Elizabeth Pearson or Leah De Silva, Head of Fundraising and Partnerships: leah.desilva@landaid.org

or 020 3102 7190.

4. It is anticipated that projects will be ready for matching in mid-September 2014. However we are expecting the demand to build up over the following months. Donors will be contacted over the next six months, depending on demand for various types of advice.

5. LandAid will be building a library of useful resources for pro bono donors on our website. Please visit www.landaid.org for more information.

In you are a charity seeking advice…

1. Initially, LandAid is offering property advice to certain types of charities. Charities seeking access to advice will need to meet all the following criteria:

• You are a UK registered charity• Your work positively impacts on the lives of disadvantaged children and young people• You require property advice about your premises or buildings from September 2014 onwards

2. If you can respond positively to all of the above questions and would like to access LandAid’s pro bono support, please email elizabeth.pearson@landaid.org with the following information:

• Name and registered charity number• Contact details of lead contact• Short description of your work as a charity• Outline of the advice you require or issues you are trying to deal with, in as much detail as possible.

3. LandAid will then be in touch to see if and how we can assist you.

4. LandAid will be building a library of useful pro bono resources for charities on our website. Please visit www.landaid.org for more information.

Don’t forget to sign up for LandAid’s newsletter by clicking Join our Mailing List on our home page www.landaid.org), read our blog or follow us on twitter @LandAid. That way you can keep in touch with

the latest news about our pro bono programme and all of LandAid’s work.

Thank you, we look forward to hearing from you!

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Pledge for Professional Partners

2. The property skills we can offer are (please tick as appropriate)

Asset management

Property searches

Negotiating leases, purchases and business rates

Architectural services (feasibility studies, brief

development, design advice, planning and

construction)

Building surveys

Cost estimates

Tender evaluations

Construction advice

Project management

Property legal advice

Other (please specify) ..........................................................

................................................................................

3. We can work with charities in the following areas

(please tick as appropriate)

All UK regions

North East

North West

Yorkshire and Humber

East Midlands

West Midlands

East of England

London

South East

South West

Scotland

Wales

Northern Ireland

LandAid pro bono pledge

1. We agree to give the following number of days of pro bono advice in 2014/15 (please circle as appropriate)

10 days 15 days 20 days Other ………….........................

Name .................................................................................................... Date .................................................................................................... .

Company ............................................................................................ Signature .........................................................................................

4. The following person/s is nominated as our LandAid Pro Bono point of contact and will work with LandAid in the allocation of pro bono requests

Name .................................................................................................... Telephone ..........................................................................................

Email ..................................................................................................... Mobile ................................................................................................

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Code of Conduct

Pro bono providers• To support and promote the work of LandAid.

• To use discretion, sensitivity, pragmatism and plain English in all dealings with LandAid’s charity clients.

• To work honestly, fairly and in good faith with clients, keeping their best interest as the primary goal.

• To ensure that all professionals giving pro bono advice are covered by the appropriate professional indemnity insurance.

• To carry out professional work in a timely manner and with a proper regards for standards of service and customer care expected of them.

• To not knowingly participate in a conflict of interest without prior notice to all parties.

• To promote the recommendations of industry best practice standards wherever possible.

• To endeavour to protect and preserve the environment and to make clients aware of more sustainable choices wherever practical.

• To keep and make available if necessary written records of all communication and advice to the client.

• To inform LandAid of any changes in the agreed scope of pro bono work.

• To record the time and charge out rate of the pro bono work, as if for a fee paying client. LandAid includes this information in our annual accounts.

• To feedback to LandAid on the progress of the pro bono work and the outcomes of the project. LandAid may use this information in case studies and examples of best practice for wider distribution.

Signature ....……………..…………………………………………..............

Name ………..……………..………………………………………….............

Company ……………………….……………………………………..........

Date ……………………………………...................................................

To ensure the best outcomes are achieved for those both giving and receiving pro bono property advice LandAid asks pro bono charity partners receiving advice and providers giving expertise to commit to the

following code of conduct.

Charity partners• To work honestly, fairly and in good faith with the professional pro bono provider, appreciating that there is not a fee for their expertise and they are often doing the work in addition to their paid job.

• To respond to requests for information with regard to the pro bono advice in a timely manner and with a proper regard for standards of service.

• To not knowingly participate in a conflict of interest without prior notice to all parties.

• To inform LandAid of any changes in the agreed scope of pro bono work.

• To feedback to LandAid on the progress of the pro bono work and the outcomes of the project. LandAid may use this information in case studies and examples of best practice for wider distribution on our website, trustees, corporate and charity partners.

Signature ....……………..…………………………………………..............

Name ………..……………..………………………………………….............

Company ……………………….……………………………………...........

Date ……………………………………...................................................

Please scan and return a signed copy of this Code of Conduct along with a completed Pledge form to:

Elizabeth Pearson Pro Bono Manager elizabeth.pearson@landaid.org

St Albans House 5th Floor57-59 Haymarket London SW1Y 4QX

T. 020 3102 7190enquiries@landaid.orgwww.landaid.orgtw. @landaid

LandAid works to improve the lives of children and young people in the UK who experience disadvantage due to their economic or social circumstances.

As a charitable foundation supported by the property industry, LandAid finds ways to apply the generosity and expertise of the industry to this cause.