PRISM을위한Automation Solution - dbguide.net · OMEGAMON XE for DB2, CICS, IMS CICS PM DB2 PE...

Tivoli Software

© 2005 IBM Corporation

PRISM을 위한 Automation Solution김민섭차장Tivoli사업부/소프트웨어그룹

Tivoli Software

© 2003 IBM Corporation2

Agenda

1. What is PRISM ?

2. Availability Management

3. Change & Configuration Management

4. Release Management

5. What is CAM ?

6. Workload Management

Tivoli Software


CostInfrastructure costs have been outpaced by spending on management and administration.

ComplianceThe changing global regulatory and business environment requires security, privacy and ongoing audit capabilities.

Speed Of Change

Fast-changing external forces and unpredictable workload make it difficult to meet service levels.

Complexity

Most organizations manage large and complex IT environments to support business processes.

1. What is PRISM ?1. What is PRISM ?

Tivoli Software


1. Sense 2. Isolate 3. Diagnose 4. Take Action 5. Evaluate

PRISM ?PRocess Integration for IT Service Management

Tivoli Software


Infr

astr

uctu

reC

ompl

exity

Historical Time & Alignment of IT to the Business

Manage IT Services

Manage Resources

ManageSystems

Traditional Today Future

The Evolution of Infrastructure Management

Focus on effective and efficient IT processes to support

delivery of IT services

What Is The Next Evolutionary Stage For Managing IT?Applying the concepts of on demand to IT processes is the key

Tivoli Software


1

2

3

IBM Tivoli’s Strategy

Invest in a platform that enables the “Automation and Integration of IT processes”

Deliver a new set of process automation products based on best practices – that leverage a customer’s existing investment in IBM Tivoli Software products

Continue investing in a broad and deep set of IT infrastructure management products that automate IT tasks

Tivoli Software


Existing Product PortfolioExisting Product Portfolio

• Tivoli products that automate specific infrastructure management tasks

Additional ProductsAdditional ProductsOfferings that deliver IT process

workflows …

Availability Management

Information Lifecycle

Management

Security Solution

Capacity and Workload

Management

Service Level Management

Business Service Management

Infrastructure Orchestration

Availability OptimizationSecurity Provisioning

VirtualizationSoftware Resources

System Resources

• Will be updated to more easily integrate with each other

IBM Tivoli’s Portfolio Linked To Processes

Release Management

IT Financial Management

Service Continuity/ High Avail

Configuration Management

Database

PolicyConfigurator

Core Processes and Collaboration

WorkflowEngine

… with an integration platform that connects the workflows with the existing infrastructure

management products

1

2

3

Tivoli Software


Clear Vision Unmatched Investment

Customer-Driven Strategic Blueprint Services to Help at Each StepBroadest and deepest solutions

Implementation Roadmap

People, Processes, Products

760 ITIL certified IGS professionals worldwide

IGS services for individual infrastructure management processes

On Demand Infrastructure Management Candle and Cyanea acquisitions in 2004

Continued to invest – assets and products

IT Service Management을 위한 IBM의 약속 !

Tivoli Software


Automate Key IT Automate Key IT ProcessesProcessesIncrease Automated Increase Automated Information Sharing Information Sharing Across ProcessesAcross ProcessesAutonomic Capabilities Autonomic Capabilities Embedded More DeeplyEmbedded More Deeply

Integrate Across IT Integrate Across IT ProcessesProcessesDelegate Many Delegate Many Activities to Autonomic Activities to Autonomic ManagersManagersLinkages to a Variety of Linkages to a Variety of Industry Business Industry Business ProcessesProcesses

…

Automate IT ActivitiesAutomate IT ActivitiesIntegrate Autonomic Integrate Autonomic ComponentsComponentsStandardize Standardize Management Management Information ResourcesInformation Resources

Today Near Term Future

Technology Breadth & Depth Technology Breadth & Depth Open Standards & ArchitectureOpen Standards & ArchitectureInnovation & InvestmentInnovation & Investment

Identity & Access Management

Release Management

Change &Configuration Management


…

Identity & Access Management

Release Management

Change &Configuration Management


…

The Future Of IBM IT Service Management

Tivoli Software


Set policies based on best practices

Define unique IT processes

Create workflows that map to these IT processes

Use existing management tools

Run these tools on an open management platform that enables process integration and automation

Monitor, evaluate & report on process efficiency & effectiveness

The Vision: Deliver IBM IT Service Management Offerings That Allow A Customer To . . .

IBM Corporation

© Copyright IBM Corp. 200511

Process Oriented Solutions Availability Management

Technology Products

IBM Tivoli Process Managers

IBM Tivoli Change and Configuration

Management Database

Best Practices and Implementation Support


Management



Workload Management

Service Continuity Management

Security Management


Application Management

Compliance Management

Release Management

2. Availability Management2. Availability Management

Tivoli Software


IT Service Management Processes

Availability

Tivoli Software


Business Service Management

Relate IT infrastructure to core business processes; consider relationships to business services, SLAs, financial measurements for end to end IT productivity

Correlation and Automation

Effectively integrate alerts & events across the entire enterprise to discover the root cause of problems

OMEGAMON XE for

DB2, CICS, IMS

CICS PM

DB2 PE

IMS PM

Middleware and ServicesITM for

M&C

IntelliWatch

OMEGAMON XE for MQ

OMEGAMON XE for WAS

Cyanea/ONE

(WebSphere Studio

Application Manager)

OMEGAMON XE

for Storage

ITSO

Automation and Event Adapters

OMEGAMON XE

for

Mainframe

Networks,

ITM NP

OMEGAMON XE for

z/OS

VM*

USS

Linux for zSeries

Crypto

Operating Systems Monitored ResourcesProvide Operations with common instrumentation and visualization of all the IT resources that are important to the business. Underlying technology must be unobtrusive to the LOBs and capable of automated problem discovery & fix.

SystemsUnix, Win, z/OS…

DatabasesDB2, Oracle, SQL…

NetworksIP, SNA, …

MailExchange, Lotus…

MessagingMQ, CICS, IMS…

WebBEA, WAS, .NET…

Appl.SAP, Seibel, PS…

End to End Infrastructure Management SolutionComplete System Coverage

Tivoli Software


IBM Tivoli Monitored ComponentsAbility to span your environment

Platforms Databases Applications BusinessIntegration

Web Infrastructure

Messaging &Collaboration

LotusDomino

Exchange

Unix

Windows

Linux

OS/400

DB2

Oracle

Informix

SAPMySAP.com

SiebeleBusiness

Applications

WebSphereMQ

WebSphereMQ

Integrator

WebSphere(Z & Distributed)

IIS

iPlanet

Apache

WebLogic

IBM Monitoring Engine (s)

SQL

.NET(New)

CICS

IMS

Z/OS Sybase(New)

Citrix(New)

Tivoli Software


“Tell me what I have in my environment as quickly and easily as possible…then let me use it as the definitive source of information in my processes.”

“Change and Configuration Management and its central database – the Configuration Management Database (CMDB) - are at the heart of successful best-practices IT services management”

“A typical Global 2000 company will have up to 1,000 applications driving their core

business processes...” ---- Gartner

“A typical Global 2000 company will have up to 1,000 applications driving their core

business processes...” ---- Gartner

“A Global 2000 company may experience more than 30,000 changes to applications and supporting infrastructure per day.” ---

Yankee Group

“A Global 2000 company may experience more than 30,000 changes to applications and supporting infrastructure per day.” ---

Yankee Group

“…automating repetitive tasks will result in substantial cost savings.”

•40% of the IT budget of a $1B company goes to human labor •IT Operations accounts for 80% of budget

- Forrester Research, Nov 2004

“70% of issues, problems and failures in IT are self inflicted due to change.” ---- Senior IT executive in US Health Care organization

“70% of issues, problems and failures in IT are self inflicted due to change.” ---- Senior IT executive in US Health Care organization

Automated and Integrated Change and Configuration Management are at the heart of IT services management

3. Change & Configuration Management3. Change & Configuration Management

Tivoli Software


IBM’s Answer to These Challenges -IBM Tivoli Change and Configuration Management Database

• 지원 제품 및 Higher level Process를 통합한다.

• 이미 검증된 Websphere 및 Tivoli 기술에서확보된 Process workflow 및 Modeling engine을 포함한다.

• Supports consistent policy administration

• Change and Configuration Process를 위한통합된 Best Practice Process Module을제공한다.

• Provides a Configuration Management Database (CMDB)

Technology Products

IBM Tivoli Change and Configuration Management

Database


Best Practices and Implementation Services

Tivoli Software


Change management 결정의 효율성은향상시킨다.

Change 관련 Incidents 발생을 최소화 한다.

Configuration and Change management 관련 인력의 효율성을 향상시킨다.

CMDB의 관리 담당자의 생산성을 향상시킨다.

다른 모든 IT 관련 부서의 Process에 관련된정보의 정합성을 도와준다.

Open 아키텍쳐 솔루션을 가지고 기존의프로세스나 자동화 관련 투자 부분의 가치를보호한다.

Technology Products

IBM Tivoli Change and Configuration Management

Database


Best Practices and Implementation Services

IBM Tivoli Change and Configuration Management Database – Solution Value

Tivoli Software


Manual Processes1

AssessChange

Approveand

ScheduleChange

CoordinateChange

Implementation

Distributeand Install

Non-ReleaseChange

Acceptand Classify

Change

Reviewand Close Change

Change Management

Manual Steps

ManualClassification

ManualAssessment

ManualCoordination

ManualInstalls

ManualVerification

ManualAssessment

Manual Tasks

Change Management: Implementing a Process

TimeLabor Cost

On average, 20 to 30% savings achieved just after this step.

Tivoli Software


TimeLabor Cost

Incremental savings achieved after each additional step

Task and Process Level Automation and Integration2

Automated Workflow

IBM Tivoli Change and Configuration Management Database (CCMDB)

AssessChange

Approveand

ScheduleChange

CoordinateChange

Implementation

Distributeand Install

Non-ReleaseChange

Acceptand Classify

Change

Reviewand Close Change

Change Management

Existing Products

Manual Steps

ManualClassification

ManualAssessment

ManualCoordination

ManualInstalls

ManualVerification

ManualAssessment

Schedulingand

SecurityProducts

Monitoringand

AvailabilityProducts

BSMProducts

SecurityProducts

Provisioningand Security

Products

MonitoringBSM and

AvailabilityProducts

Change Management: Implementing a Process

Standardize and Share

data

Tivoli Software


IBM Tivoli Change and Configuration Management Database

Data critical to IT processes synchronized and accurate for process integration & automation

Federation with non-Configuration Item data (e.g. users, process monitoring) provides richer context for understanding

Config MgtDatabase

(synchronized)ITIL

Federated CMDB

Authoritative Source• Configuration Items• CI relationships and dependencies

Users Monitoring

Logical database, consisting of many real databases, providing critical information about IT infrastructure resources.

Enable more effective use of the CMDB with auto-discovery, an easy to use, interface, standard reports, mapping

Federate independent data sources (Tivoli and non-Tivoli through open APIs) and serve as an authoritative source for configuration information, with initial federation from several IBM products

Open and enabled support for 3rd party data sources, management tools and applications, supporting industry standards as they are developed.

Tivoli Software


Data Integration• Federation, Synchronization, Published APIs• Open - support Tivoli & non-Tivoli products

Report, Manage & Audit• User Interface• Process Guidance• Basic workflow support• Customizable reports• Ideal state comparison

Dependency Mapping• Visualize Configuration Item Relationships &

Dependencies across all resources enterprise chooses to manage

Collect CI Data• From IT processes via modular & optional Change Mgt• Plus ad hoc awareness via Discovery Tools

Services

Applications

Systems

Network

Svc A Svc B Svc C

App App App App App

Server Server Server Server Server

CMDB CIs & Relationships

1

IBM Tivoli Change and Configuration Management Database -open and supporting best practices

Tivoli Software


Support for CCMDB - Discovery and Mapping Tools and the Discovery Library

• Resource for the CCMDB that facilitates the collection and organization of CIs and relationships with tools such as

• Automated Discovery applications

• Application Mapping applications

Discover IT Resources and their Relationships

Visualize how IT supports the business

Discovery Library

CCMDB

Other Apps

Discovery Technologies

IT environment

Benefit

• Maximize the return on Systems Management Investments through reduced time-to-value.

• Automatically update configuration information as the changes are made to the infrastructure.

• Visualize IT/Business Alignment

CCMDB

• The Library contains “books”

• authored by both IBM and third-party vendors

• results of the discovery of resources, applications, business processes and their relationships.

Tivoli Software


2H2005

1H2006

2H2006

Expanded CI and relationship support3rd party integrationSupport for

– Release Management– Availability Management– Information Lifecycle

Management

Version 1 General Availability Expanded 3rd party support

Expanded Process Accelerator support

Version 2

Focused start and managed expansion

Introduce Platform

Build out integration

Broaden capabilities

Relationship registryAuto-discoveryUser InterfaceReportingApplication Programming InterfaceChange Management processConfiguration Management process

Version 1 Limited Availability

IBM Tivoli Change and Configuration Management Database Roll-out

Tivoli Software


Technology Products



Management Database



Management



Workload Management


Security Management




Release Management

4. Release Management4. Release Management

Tivoli Software


“More than FORTY MANUAL STEPS to take a server from the loading dock to production with a DELAY OF WEEKS OR MONTHS”

Large Telecom in EMEA

“Our current Hosting and/or ISV Application Certification process CAN NOT EXPAND WITHIN THE CURRENT COST CONSTRAINTS…. We are facing cost, staffing, organizational and political issues.”

Large UK Services Provider, Large ISV Healthcare Provider

“It takes TWO WEEKS TO GET A SECURITY PERSON to run a security scan on a new LPAR created by IT”

Large Services Organization in United States

What are Business Demanding?What Happened to Costs?

0 1 2 3 4 5

Pay-as-you-go / usage basedpricing

Ability to shift budget frommaintaining IT

Ability to respond faster tochanging business

Provide better service-levelperformance

Lower IT operating costs

Source: Project Barometer II, IDC March, 2004 N = 414 Worldwide; 126 in the U.S.

2004 Total = $95BServer Management and Administration Costs

Source: IDC Survey Data, 2002 - 2004

Initial system andsoftware deployment

Migration

Planning for upgrades, expansion and

capacity

Upgrades, patches, etc.

System monitoring

System maintenance

Other

Maintenanceand tuning

15%

7%

8%

11%

12%13%

15%

19%

Initial system andsoftware deployment

Migration

Planning for upgrades, expansion and

capacity

Upgrades, patches, etc.

System monitoring

System maintenance

Other

Maintenanceand tuning

15%

7%

8%

11%

12%13%

15%

19%

Release Management: Customer Challenges

Tivoli Software


Release Management Process

Release Management Process:Ability to plan and oversee the successful roll-out of new and changed software and associated hardware, including documentation.– Large rollouts,– Rollouts of related sets of changes.– Implements approved changes– Ensures success of distributed software and hardware deployments

Tivoli Software

© 2003 IBM Corporation27 27

TaskAutomation •Create Software Package

• OS• Patches• Middleware• Applications

•Prepare for network, storage and other configuration changes

•Provision test systems with clean software stack•Deploy new release to test systems

•Deploy Software Package•Execute pre-install configuration changes•Install software•Reboot machines•Assign IP Address•Assign LUN

Configuration ManagerConfiguration Manager

Reduce release errors due to automated, repeatable actions. Improve capacity to handle more releases, with fewer business impacting interruptions

ProcessAutomation

Release Management Process: Best Practices Process for process auditing and task coordination

Quickly Leverage Best Practices ProcessReduce latency, improved coordination

Plan Release Design Release

Build Release

Test and Accept

ReleasePlan Rollout

Communicate , Prepare ,

Train for Release

Distribute and Install Release

Release Management

Report

Release Management

CMDBCMDB

IBM Tivoli Release Management

Tivoli Software


Human Driven

Tool Automated

Coordinate Release Activities across resource pillars Utilize pre-configured workflows, resources and software packages within the underlying products, integrated with CMDBCoordinate, sequence, control and audit Release activities.

Products

Change Process

Value:Cycle time과 release errors를줄인다.보다 많은 Release를 할 수 있는capacity를 향상시킨다, Fewer business impacting interruptions

• 목표 : Deploy System into Production ! (Hardware, Software, Network and Storage)• 장애요소 : Difficult to coordinate Activities, ensure proper tasks in proper order

Solving the “Server Provisioning Problem” with IBM Tivoli Release Management

Tivoli Software


Change Process

Automates the process of defining and applying patches for Windows systemsFull Process Enabled: Acquisition, Building, Testing and deploying patches and associated requisite files. Enables Security to identify patch vulnerabilities for the organization, triggering the Release process

Value:

Security and ESM team을Coordination 할 수 있다.

Institute a Process for patch management automation

Reduce downtime by quickly applying appropriate patches to appropriate machines

Human Driven

Tool Automated

Solving the “Patch Automation Problem” with IBM Tivoli Release Management

• 목표 : Deploy Security Patches to machines that are not compliant with Security Policy• 장애요소 : Difficult to communicate latest compliance policy and apply to needed machines

Tivoli Software


DistributedServers

and Clients

Data CenterServersMobile Clients

Providing Seamless and Automated Patch

Management

IBM Tivoli Configuration Manager 4.2.3

TCM calls the TCM Automation Server to automate downloading and auditing of patch utilities from Microsoft

TCM discovers latest patch status and the TCM Automation Server automates patch download

The TCM Automation Server automates building TCM software package and activity plans

11 TivoliConfiguration

Manager

TCM administrator releases activity plan and monitors status with reports 444444

22

33

1.1.

4.4.

2.2.

3.3.

Distributed AutomationDistributed Automation

TCMAutomation

Server

MicrosoftWindowsUpdate

Internet

Automated Patch Management

Tivoli Software


Build Deploy2. Create packages 3. Analyze dependencies

4. Create deployment plan

5. Deploy solution

6. Update development with deployment information

1. Design/Development

TPM Leverages Autonomic Computing: Complex Application Deployment

Tivoli Software


CAM = Composite Application Management Composite Application는

– 여러 어플리케이션 로직 컴포넌트를 포함

– 여러 호스트와/혹은 서버 환경에 걸쳐 분산되어 있음

– 여러 인터페이스 종류에 의해 연결

– 고객 트랜잭션 서비스

Composite Application은 다음 중 하나 혹은 그 이상의 특징이 있습니다

– Multi-tiered – HTTP / J2EE / BI / Legacy / RDBMS / Web Services에 걸쳐 있음

– 접근하기 쉬운 웹과 주요 기술로서 J2EE를 이용

– 신뢰할 데이터 저장소로서의 레거시나 백-오피스 시스템(CICS, IMS, SAP로서의)과의 상호작용

– WebSphere MQ나 WebSphere Business Integration으로서의 비즈니스 통합미들웨어 필요 Connectivity, brokering, transformation, workflow

– 지역적인 조직 범위에 걸쳐있음(particularly true with Service-Oriented Architectures)

5. What is CAM ?5. What is CAM ?

Tivoli Software


Composite Applications Have Unique NeedsA Composite Web Application, Involving J2EE, Integration Middleware and Legacy Systems

비즈니스 프로세스들은 더욱 multi-tier composite applications에 의존화

– Composite applications이 여러 시스템과 트랜잭션 환경에 걸친 소스의 데이터와 비즈니스 로직 사용

Composite applications은 설계, build, 테스트 및 최적의 성능과 가용성 관리가 어려움

– 많은 어플리케이션이 가동계에서 최적의 성능을 내지 못하고 있음

– 어플리케이션 장애로 고객의 만족도 저하

기존의 관리 프로세스와 툴로는 문제 악화

– 어플리케이션 라이프사이클 프로세스와 툴이 end-to-end 트랜잭션을 지원하지 못함

– 프로액티브한 인지가 어려우므로 성능 장애에 대한 사전 대응이 불가능

Tivoli Software


The Impact of Composite Application Problems

개발 예산은 새로운 어플리케이션을개발하는 것보다 문제를 고치는 데 소요됨

대부분의 어플리케이션 문제들은 문제를재연할 수 없는 개발 그룹으로 인계됨

문제 해결을 위해 개발과 지원에 많은 비용소요

한번 문제가 발생되면 문제 분석을 위해여러 팀의 전문가들이 필요

문제점을 고치는 것보다 장애 분석에 예산소요

Composite application 성능 문제는 분석을위해 많은 시간 소요

장애를 지속적으로 사전에 감지하지 못할 때비즈니스 손실; 고객의 만족도에 영향

IT장애의 대부분이 아직도 end user에 의해감지

비즈니스 영향IT 과제

Tivoli Software


Three Dimensions of Effective Application Management

Transactions

Applications

Resource Monitoring

트랜잭션응답시간의 서비스 수준장애 감지

어플리케이션심도 있는 분석서브시스템간의 상관 관계

어플리케이션 및 미들웨어 단계에서의 분석어플리케이션 성능 분석코드레벨로 드릴다운

End user 서비스 수준 모니터링트랜잭션 흐름 추적컴포넌트단에서의 장애 감지

리소스 모니터링어플리케이션 서버 모니터링자동화 및 조치 액션

J2EE, CICS, MQ, IMS의 성능 분석어플리케이션 자원 사용량 분석가시적인 부하 추세와 튜닝 환경

Tivoli Software


Three Dimensions of Effective Application Management

Transactions

Applications

Resource Monitoring

IBM Tivoli Monitoring for Transaction Performance

IBM WebSphere StudioApplication Monitor

J2EE, CICS, MQ, IMS상의 어플리케이션 성능문제의드릴 다운 분석

End-to-end 트랜잭션추적 감지와 문제점 검출

IBM Tivoli OMEGAMON XE for WebSphere Business Integration

WebSphere MQ,Message Broker, InterChange Server 자원 분석

Tivoli Software


Technology Products



Management Database



Management



Workload Management


Security Management




Release Management

"IBM has been a thought leader in the process automation and integration space for a long time - this new direction will allow Tivoli to be an absolute

industry leader.”– Michael Todd, Chief Technology Officer, Northwind Consulting

6. Workload Management6. Workload Management

Tivoli Software


Workload & Capacity Management 시나리오 #1

How do I accurately monitor and measure workload services, as detailed in SLAs and business policies and react to bottlenecks in my batch job stream?How do I communicate and align my scheduled workload with other business service management processes?

해결과제 : Workload의 중요한 Path Dependency 를 파악/운용하기 위해서 “PolicyBased Capacity Adjustments”를 할 수있을까?

해결책 : “Coordinated knowledge” “Alignment of business policies”“Service levels” “Batch workloads”를 확보해야 한다!

Tivoli Software


Tivoli Service Level Advisor (TSLA)

Tivoli Business Systems Manager TBSM) TBSM

Executive Dashboard

Tivoli Workload Scheduler 8.2.1

Enables a common definition of service levels from a single console, allows for monitoring of critical paths between jobs and jobstreams, and

provides for policy based recommendations for capacity adjustments

NEW

Scenario #1 Solution:Policy Based Batch Management

Tivoli Software


Improved Installation/Configuration- Alternate install for ITWS for Applications- Addressed Integration with ITCM v4.1 and v4.2

Enhanced Customer Ease-of-Use- Expanded list of Time Zones- Enhanced integration with IBM Tivoli Business Service

Management products enabling a common definition of service levels from a single console, providing policy based recommendations for capacity adjustments

- Improved Migration toolsImproved Performance

- JS Console Improved Integration with SAP

- UNICODE Support

Workload Scheduler

V8.2.1

New!

New Release: IBM Tivoli Workload Scheduler v8.2.1

Tivoli Software


시나리오 #2

해결과제 : “High Priority Workloads”를 어떻게 예측하고, 그러한Workload를 맞추기 위하여 어떻게 적절한 Capacity를 보장할 수 있을까?

해결책 : “Coordinated view of future job workload”를확보해야 한다!

How do I guarantee SLA achievement for high-priority workload needs?

How do I identify a potential service level breach and use orchestration to proactively resolve the breach before it occurs?

How do I reduce the amount of lost business due to inadequate capacity?

How do I limit exposure to over-capacity expenditures tailored to periodic workload requirements?

Tivoli Software


1. Using a production analysis job, IBM Tivoli Workload Scheduler will plan the daily workload, estimate its system utilization requirements, and prepare a resource request.

2. The resource request is sent to Tivoli Intelligent Orchestrator for the daily batch workload requirements.

3. Tivoli Intelligent Orchestrator acquires additional servers, if the affected applications’ Service Level Agreements would not be violated by doing so and moves the servers to staging areas.

4. Tivoli Intelligent Orchestrator provisions servers with appropriate software for job scheduling requirements and makes the resources available to Tivoli Workload Scheduler.

5. Tivoli Workload Scheduler executes daily jobs on the assigned resources.

6. As Tivoli Workload Scheduler completes jobs, resources are returned to the applications as needed to be managed by Tivoli Intelligent Orchestrator.

NEW

NEW

Version 3.1

Version 8.2.1

Scenario #2 Solution:Advanced Resource Reservation

Tivoli Software


Enhance datacenter management in accordance with business priorities through extended sensing, understanding and intelligence

Intelligent management using data from monitoring, event management, service level management, business service management, system automation, and performance management products

Scheduled automation and orchestration

Resource orchestration in automated, high availability environments

Objective Analyzer support for dynamic resources and SLA management of grid application environments

Intelligent Orchestrator

V3.1

New!

New Release: IBM Tivoli Intelligent Orchestrator 3.1

Tivoli Software


Workload & Capacity Management 시나리오 #3

How do I allocate server resources between GRID and non-GRID users based on workloads and business priorities?

How do I provision resources in grid pools?

How do I Improve IT asset utilization, lower costs, achieve SLA’s, align IT with business priorities?

How do I reduce the amount of lost business due to inadequate capacity?

해결과제 : How Do I Manage Workloads and Capacity Across a Grid Enabled Environment?

Tivoli Software


Orchestrator operator evaluates TWS-VDC workload to determine and manage enterprise-wide workload

1) Orchestrator Feeds servers to Non-grid (Blue) cluster to match TWS scheduling workload

2) Orchestrator feeds servers to grid pool to match TWS VDC supported environment

3) TBSM evaluates against business policies

Non-Grid

Grid

Resource Pool

Provides policy based process for scheduling, monitoring, managing, and controlling cross-enterprise resource capacity for optimal performance across

heterogeneous IT environments

Scenario #3 Solution:Batch on Grid

Business and IT Goals• Business: Improved IT

asset utilization, lower costs, achieve SLA’s, align IT with business priorities

• IT: Allocate server resources between GRID and non-GRID users based on workloads and business priorities

Tivoli Software


201020092008200720062005

Demand MgmtTIO

Workload MgmtTIO, TWS, TWS-VDC

Performance MgmtTBSM, TSLA, TEC

Demand MgmtAdds SRM, TPM

Resource MgmtTSM, SRM,TMTP

Capacity Planning

Business Capacity Mgmt

Service CapacityMgmt

Resource CapacityMgmt

Modeling & Performance MgmtAdds ITM, SA, OM

Business Cap. Mgmt, Dynamic

Resource CapacityMgmt, Dynamic

Integrated ServiceMgmt. w/AM

Evolving the Capacity & Workload Management Solution

Workload MgmtAdds WSXD, EWLM

Tivoli Software


ITIL 구현에 실패하는 15가지 이유

▲ 경영진의 참여 결여

▲ 복잡한 프로세스 도표 그리는 데 많은 시간 허비

▲ 프로세스 전담자 미 지정

▲ 부서간의 영역을 선을 긋듯 경계 구분

▲ 지나치게 높은 목표 수립

▲ 불분명한 작업 지시사항

▲ 성능에만 연연하고 품질에 소홀

▲ 시작 단계의 활력을 계속 유지하지 못함

▲ ITIL 프레임워크를 보지 않고 구현

▲ ITIL이 하나의 도구에 불과하다는 것을 이해하지 못함

▲ 기술, 프로세스, 사람의 부조화

▲ ITIL 지원 기술이 통합되지 않은 솔루션

▲ 추진력 결여로 프로젝트 지연

▲ 전략, 전술, 운영 면에서 제대로 이해하지 못함

▲ ITIL만 구현하면 모든 것이 끝나는 것으로 이해

Tivoli Software


Demonstration !!!

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