PrinterOn True Enterprise Grade Mobile Printing Services

PrinterOn: True Enterprise-Grade Mobile Printing Services

PrinterOn: True Enterprise-Grade Mobile Printing Services | 2

True Enterprise Mobile Printing - “AirPrint®-Like” Service Everywhere .................................. 3

Vision ............................................................................................................................................... 4

PrinterOn Enterprise 2.0 Architecture .......................................................................................... 6

Central Print Services (CPS) ............................................................................................... 7

PrintAnywhere® .................................................................................................................... 7

Print Delivery Station (PDS) ................................................................................................ 7

Print Delivery Hub (PDH) ..................................................................................................... 7

Architectural Flexibility ......................................................................................................... 8

The PrinterOn Enterprise 2.0 Directory ............................................................................... 8

Standards-Based with PrinterOn Extensions ...................................................................... 9

Standards-based Transport - IPP Everywhere .................................................................... 9

PrinterOn Extensions ......................................................................................................... 10

PrinterOn Discovery .......................................................................................................... 10

PrinterOn Advertiser .......................................................................................................... 12

Full Enterprise Deployment Examples ....................................................................................... 13

Data Center Load Balancing ............................................................................................. 13

Clustered Redundant Enterprise Rendering Service ........................................................ 14

Globally Distributed Deployment Servicing Regional Print Management ......................... 15

Your Starting Point ....................................................................................................................... 16

Phase 1 - Limited Private Cloud Deployment .................................................................... 16

Phase 2 - Full Private Cloud Deployment ......................................................................... 16

Phase 3 - Public Cloud Deployment .................................................................................. 17

Trademarks and Servicemarks ................................................................................................... 19

Copyright Notice ........................................................................................................................... 19


True Enterprise Mobile Printing - “AirPrint®-Like” Service Everywhere

When it comes to enterprise mobile printing, a simple summary of users’ desires is “I

want AirPrint printing everywhere.” Apple’s proprietary AirPrint technology has become

synonymous with a simplified print workflow in users’ minds. However, when their needs

are investigated further, it becomes clear that the AirPrint paradigm falls short and

additional requirements emerge. In the end, it would be more proper to state that what

enterprise mobile print users need are all the benefits of AirPrint merged into an

enterprise network infrastructure. What they need is a true enterprise-grade AirPrint-like

printing service.

A true enterprise-grade mobile printing service would marry the robustness and security

of an enterprise network with the simplicity and convenience of the AirPrint workflow.

Specifically it would include:

Enterprise-grade authentication services

Enterprise-grade security and encryption

Standards-based transport services

Location-based services

Private and public cloud deployment options

And it would eliminate the limitations of Apple AirPrint such as:

Apple iOS-only operating system support. Unavailable for Android™, Windows®

and BlackBerry®

Local Area Network (LAN)-only printing. Printing across disparate networks is not

supported

No enterprise directory service integration such as Active Directory or LDAP

No integration support for print management services

As the “BYOD” trend increases in the enterprise, the limitations of AirPrint will become

more apparent, and the need for a true enterprise-grade mobile printing service will

emerge.


This paper describes PrinterOn Enterprise 2.0, an enterprise-grade mobile printing

service. It shows how PrinterOn Enterprise 2.0 goes far beyond mobile printing “apps” or

a consumer-grade mobile printing service like AirPrint and delivers a true enterprise

mobile printing platform. PrinterOn Enterprise 2.0 can be deployed in the private cloud or

public cloud and be readily integrated into enterprise applications, mobile devices and the

network infrastructure itself. In short, it enables the enterprise user to Print Simply

Anywhere®.

Vision

Mary works out of the Chicago office, has a smartphone and needs to print. But Mary is

not actually in the Chicago office and what she wants to print needs to come out of the

printer in the legal department.

No matter. Mary is simply presented with a list of printers inside her organization that she

can choose from. She selects the printer in the legal department and her document

simply prints.

It doesn’t matter where Mary is. She could as easily be halfway around the world as

sitting right beside the printer. She can still print. She doesn’t need to know where the

printers are or how to connect to them. She simply selects the printer and PrinterOn

Enterprise 2.0 does the rest.

Now imagine a world where you can securely print virtually anything …

…from any mobile device located anywhere in world

…to any enterprise printer on PrinterOn Enterprise 2.0

…selected from a list of authorized printers presented to you

…without the need to know how to connect

…all managed by the existing IT support staff

…with detailed auditing and tracking

This is the power of PrinterOn Enterprise 2.0.


Enterprise printers may be:

locally accessible via Wi-Fi

in the same building but on isolated wired networks

distributed across various networks and geographies and inaccessible via mobile

wireless carrier networks

No matter your network architecture, services or mobile carrier, PrinterOn Enterprise 2.0

can be deployed in multiple stages to deliver the ultimate enterprise mobile printing

experience.

This paper explains how.

First, improved Discovery and Advertisement tools and enhanced mobile apps have been

integrated into the PrinterOn Enterprise platform to deliver an “AirPrint-like” service

without sacrificing functionality.

Next, PrinterOn mobile apps have been enhanced to harness the power of the PrinterOn

Service Advertiser, which will enable auto-discovery of authorized printers so that they

can be simply presented to the user in a list.

And it bears mentioning that through this evolution of PrinterOn Enterprise 2.0, all the

core capabilities of the service will carry on. Core capabilities such as:

Authentication

Print Management

Disparate Network Support

Encryption and Security

These core capabilities enable PrinterOn Enterprise 2.0 to deliver:

multiple OS platform support including Android, iOS, BlackBerry, Windows and

Mac OS X®

device access control based on user and departmental permissions

printer access within the LAN or across disparate networks all using the same

workflow

guest mobile printing


The PrinterOn Enterprise 2.0 evolution continues. As advanced as it is today, it is even

more so with the addition of simple “AirPrint-like” workflow and proactive services to

discover and present available printers to mobile users.

Read on to learn the underlying PrinterOn architecture. And afterwards, understand how

these new capabilities have been incorporated into PrinterOn Enterprise and mobile apps

to preserve its place as the premier enterprise mobile printing service.

PrinterOn Enterprise 2.0 Architecture

PrinterOn’s vision is to enable users to print simply anywhere. To do this requires

delivering the industry’s most complete and robust mobile printing platform and offering

unique and varied ways for users to locate and connect to printers. PrinterOn Enterprise

2.0 offers the most flexible and scalable enterprise architecture. With several key

components built upon each other, enterprise users are provided with a consistent and

secure mobile printing experience regardless of their physical location or network

connectivity.


Central Print Services (CPS)

Central Print Services is the primary entry point for all requests submitted to PrinterOn

Enterprise. CPS is responsible for providing a centralized interface for all Enterprise

printing, including end-user web printing, mobile app printing as well as for third parties

who develop integrations to the Enterprise Server for custom print services.

In addition to providing print service access, CPS also provides a web-based

administrative console allowing administrators to manage their service and control how

jobs are received and submitted to the underlying print subsystem.

PrintAnywhere®

PrintAnywhere is the print engine at the center of the Enterprise Server. PrintAnywhere

provides job management and print processing of documents as part of PrinterOn

Enterprise print services. The PrintAnywhere Server comprises a number of software

services that facilitate the receiving and printing of documents and the delivery of the

processed documents to a PrinterOn-enabled printer.

Print Delivery Station (PDS)

Print Delivery Station’s role is to provide a bridge between the PrinterOn delivery

infrastructure and the physical printer or print queue. PDS communications are based on

the industry standard IPP protocol and delivers advanced functionality such as encryption

using PrinterOn extensions.

Print Delivery Hub (PDH)

In some enterprise deployments, delivering print jobs directly from PrinterOn Enterprise

to desired printers on disparate networks may not be possible through the PDS due to

network configuration. In other cases, leveraging a simple and rapid deployment of print

devices, such as Ricoh HotSpot printers, PrinterOn PrintConnect or PC-based

deployments will benefit from the centralized installation of PDH. In this arrangement,

print jobs are delivered to the PDH and the PDS servers communicate with PDH to detect

and download the print jobs.


In such a scenario, the PDH service must be accessible over the network by the PDS

servers. The PDH service can be installed in a central network operating center. Access

to the PDH will be configured such that the PrintAnywhere Server, desktop PrintWhere®

clients and PDS deployments can access the PDH server. This configuration generally

minimizes network changes, as the PDH is the only service requiring access to incoming

network traffic.

Architectural Flexibility

Since each of these main components can literally be placed anywhere in the enterprise

network, the PrinterOn Enterprise 2.0 architecture is supremely flexible. Components can

be placed behind the enterprise firewall, in a DMZ, or even in an external data center.

Furthermore, each can be scaled out horizontally for volume or set up in a redundant

configuration.

This means that no matter the existing enterprise network architecture, PrinterOn

Enterprise 2.0 can be integrated without network infrastructure changes.

The PrinterOn Enterprise 2.0 Directory

The PrinterOn Enterprise 2.0 Directory is the core of the architecture. By leveraging the

strengths of the Directory, the enterprise service retains the expected document security

while simultaneously providing many capabilities traditionally offered in cloud-only

solutions. When used as part of an on-premise PrinterOn Enterprise 2.0 solution, the

Directory allows users to access private enterprise print services from nearly any network

or device with minimal configuration while maintaining security and ensuring documents

are only processed by the on-premise Enterprise server. Similarly, the Directory allows

the service to deliver print jobs to printers distributed globally.

This Directory includes key information on each printer such as:

Make, model, appropriate driver (if required)

Configured finishing options including:

- Color settings

- Duplex options

- Available paper sizes

- Cover page inclusion

Job pricing info including price/page, taxes, currency

Additional service URLs for third-party authentication integration

Alternate network locations used to deliver generated print data


This may include alternate network locations if pushing print data directly to a release

client or if you have deployed a Print Delivery Hub proxy server.

It is the Directory that enables PrinterOn Enterprise 2.0 to deliver key discovery services

including keyword-based discovery, location-based web discovery portals and more

recently, PrinterOn’s GPS-based device discovery. These are the services within

PrinterOn Enterprise 2.0 that contribute to making a superior user experience. All of

these capabilities are available for both PrinterOn’s private and public cloud deployment

options described below.

Standards-Based with PrinterOn Extensions

PrinterOn is committed to supporting open industry standards. However sometimes when

user requirements are combined with other enterprise requirements, such as security, it

means that functionality must be added to the standards to meet all requirements. The

PrinterOn Enterprise 2.0 architecture is the best of both worlds.

Standards-based Transport - IPP Everywhere

In the future PrinterOn will leverage the knowledge and insight from the IPP Everywhere

research and specifications to provide a solution that will:

Turn any printer into an AirPrint compatible printer.

Connect AirPrint compatible devices such as the iPhone® and iPad® to printers

beyond the local area network. For example, by leveraging local area network

advertising and job processing, the Apple print button can be used to access

printers anywhere in the world.

Provide “AirPrint-like” capabilities to almost any platform or device.

Support new and emerging technologies from other technology providers

including Microsoft and Google.

Support print management integrations through the simplified workflow.

Support complex and varied authentication services including LDAP, Active

Directory, PrinterOn Accounts and more.


PrinterOn Extensions

PrinterOn can use IPP Everywhere as a foundation and extend it for PrinterOn Enterprise

2.0 because AirPrint is already a subset of the IPP Everywhere draft standard. By using

PrinterOn’s existing technology and extending it using principles of IPP Everywhere,

PrinterOn Enterprise 2.0 can achieve the best in breed Discovery including:

Apple’s Bonjour

Microsoft’s WS-Discovery (future)

Generic IP-based location services (future)

PrinterOn’s geo-based and keyword search

PrinterOn Discovery

PrinterOn Discovery will enable PrinterOn mobile applications to automatically discover

available PrinterOn Enterprise printers and associated services. The initial focus supports

LAN discovery similar to AirPrint while also allowing users to continue to use existing

capabilities.

By building upon existing network services instead of replacing them, PrinterOn can offer

the same automated discovery workflow whether the user is on the same network as the

printer, standing next to the printer or on the other side of the world.

When deployed as a private cloud solution, PrinterOn will next extend its existing

discovery technologies beyond those offered today. In the future PrinterOn Enterprise 2.0

will complement existing capabilities, such as geo-based printer discovery, to automate

the process of discovering available print devices. It will do this by leveraging automated

network discovery services such as Bonjour and Microsoft’s WS-Discovery. The workflow

stays simple even when configured to deliver sophisticated functionality such as secure,

release-based “follow-me” printing in a complex network environment.

PrinterOn Discovery will allow users to automatically find printers and print services

available through the PrinterOn Enterprise Server.


This innovation enables delivery of the two critical benefits of the simplified “AirPrint-like”

experience:

automated printer discovery

integrated approach tying together PrinterOn services and PrinterOn end-user

mobile apps

Simply building AirPrint into PrinterOn Enterprise 2.0 is not the objective—that would be

too restrictive and inflexible. The objective of PrinterOn Enterprise 2.0 is to provide the

user experience that makes AirPrint attractive while simultaneously providing the robust

network features that the enterprise customer demands.


PrinterOn Advertiser

To enable PrinterOn Discovery at remote locations throughout the enterprise, PrinterOn

has introduced PrinterOn Advertiser. The Advertiser is a small enabling software

component installed at these remote locations that enables a user’s device to detect all

PrinterOn Enterprise enabled printers. Initially it will leverage the same technology used

by AirPrint, Apple’s Bonjour. PrinterOn Advertiser follows the familiar PrinterOn design

theme: modular in design enabling flexible deployments. The Advertiser will also expand

and grow beyond Bonjour. Both Microsoft and Google are introducing technologies

similar to Bonjour. PrinterOn intends to support both in the future. And in keeping with

PrinterOn’s support for industry standards and implementation flexibility, the Advertiser

will be enhanced to include support for multiple discovery protocols as new industry

standards emerge, such as Apple’s Bonjour, Microsoft’s WS-Discovery and others.

PrinterOn Advertiser will serve as the lighthouse to guide the user’s application and

device to discover the enterprise services. Once discovered by an application such as the

PrinterOn mobile apps, the automated device discovery process will be initiated.

It is the powerful combination of PrinterOn Discovery, PrinterOn Advertiser and the

Directory, coupled with industry-standard network transport that serves to deliver a

superior mobile print experience for the enterprise mobile user.


Full Enterprise Deployment Examples

What follows are several examples of PrinterOn Enterprise 2.0 deployments in some

complex enterprise networks around the world. Each example highlights the flexibility of

the architecture to fit in to virtually any kind of network design.

Even though these examples show that PrinterOn Enterprise can be deployed in complex

global networks, it is equally at home in simple deployments as well. Read on to the

following section Your Starting Point, to see how.

Data Center Load Balancing

In this fully-redundant, distributed, carrier-grade Enterprise deployment the Enterprise

server is further replicated in each of three data centers to provide regional redundancy.

All print jobs are delivered to a redundant data delivery infrastructure that can both push

or pull print jobs to printers across the network.


Clustered Redundant Enterprise Rendering Service

Sub-second authentication and email validation for 100,000 Active Directory

users

“Follow-Me” printing for large number of printers from two print management

servers

Two regional PrinterOn virtual print queues feed the print management servers


Globally Distributed Deployment Servicing Regional Print Management

50+ independent enterprise servers

1 PrinterOn virtual printer per office location

Print to any office from any office

All servers configured to allow authentications to 12 Active Directories distributed

globally


Your Starting Point

Phase 1 - Limited Private Cloud Deployment

PrinterOn Enterprise 2.0 can be quickly deployed as an all-in-one mobile printing server

in a private cloud deployment behind your firewall to support as few as 10 printers.

From a single server PrinterOn Enterprise 2.0 can turn nearly any network printer into a

cloud-capable device. Flexible user authentication options like LDAP or Active Directory

integration are also included along with ACLs. The centralized server offers email-

printing, zero-footprint web-based printing and mobile device printing with minimal IT

effort.

Phase 2 - Full Private Cloud Deployment

PrinterOn Enterprise 2.0 can scale as users adopt mobile printing and the demand

grows. With built-in clustering services, PrinterOn Enterprise 2.0 enables additional print

capacity and redundancy to be introduced in minutes.


With Enterprise Clustering, a single-server installation can be transformed into an

enterprise-grade, fault-tolerant, and scalable platform to deliver these benefits:

Increased total mobile print service capacity

Improved response time during peak load hours

Increased service resiliency when processing complex, incompatible documents

or when a server is experiencing technical difficulty

Simplified server maintenance—servers can be upgraded independently without

stopping the service for everyone

PrinterOn Enterprise 2.0 scales beyond departmental deployments. Its authentication

services easily scale too and can easily support 100s of 1000s of users whether in a

single department or location, or globally.

Furthermore, PrinterOn Enterprise 2.0 can fully integrate with existing print management

systems. Whether used for department auditing or complex “follow-me” printing,

PrinterOn Enterprise 2.0 is designed from the ground up to provide seamless support for

nearly all print management servers.

Phase 3 - Public Cloud Deployment

PrinterOn Enterprise 2.0 addresses the most complex mobile printing requirements of

enterprise today and stands ready for what comes next: Enterprise Cloud Computing.


As the enterprise considers moving services to the cloud, PrinterOn Enterprise 2.0 is

already prepared to support this deployment model. It can easily be deployed as a

private cloud deployment in a third party cloud platform service, such as Amazon AWS,

by leveraging PrinterOn’s features such as network-bridging technology and global

discovery services.

The Server Discovery platform delivers LAN-based service discovery that can easily be

extended to include remote networks across the Internet. The PrinterOn Directory offers

powerful capabilities to leverage a single, central cloud service to simplify the user

experience by knitting together various distributed deployment and management

services, such as auto config and plug’n’play, into a complete and distributed service

across the Internet.

Take the next steps towards Enterprise Mobility. Contact to [email protected]

find out how to have PrinterOn Enterprise deployed at your location.


Trademarks and Servicemarks

The following are trademarks or registered trademarks of PrinterOn Corporation in Canada and other countries:

PrinterOn, PrintSpots, PrintWhere, PrintAnywhere, “Print Simply Anywhere”, the PrinterOn “bird”, the PrinterOn Logotype and the PrinterOn Signature.

The following are trademarks or registered trademarks of other companies:

Windows, Internet Explorer, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, and Microsoft Visio are trademarks or registered trademarks of Microsoft Corporation.

iPad, iPhone and AirPrint and OS X are trademarks or registered trademarks of Apple.

iOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used by Apple under license.

Android, Chrome OS and Chromebook are trademarks or registered trademarks of Google Inc.

BlackBerry is a registered trademark of Research in Motion Limited.

Other brands and their products are trademarks or registered trademarks of their respective holders.

Copyright Notice

© Copyright 2013 by PrinterOn Inc.

All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopy, recording, or otherwise, without the prior written permission of PrinterOn Inc.

Disclaimer:

PrinterOn Inc. makes no warranty with respect to the adequacy of this documentation, programs, or hardware, which it describes for any particular purpose, or with respect to the adequacy to produce any particular result. In no event shall PrinterOn Inc. be held liable for special, direct, indirect, or consequential damages, losses, costs, charges, claims, demands, or claim for lost profits, fees, or expenses of any nature or kind.

PrinterOn is the world's leading enterprise-grade Mobile Printing

Platform. PrinterOn has been delivering mobile printing solutions

for 13 years to four major verticals: enterprise, education, public

and home.

PrinterOn was the first to develop a private and public cloud

printing solution and today operates the largest public printing

NOC (Network Operations Center) in the world. PrinterOn uses

cloud technology to enable users to print documents from any

smartphone, tablet, or laptop to any PrinterOn-enabled printer in

the world. There are over 10,000 PrinterOn printing locations

worldwide.

The PrinterOn mobile printing solution is the only patent

protected, fully-agnostic solution in the market today with the

ability to connect disparate networks into one simple-to-manage

enterprise or hosted solution. PrinterOn has been deployed in

corporations, hotels, universities, airports, libraries in over 70

countries. Since its inception in 2000, PrinterOn has processed

over 10 million print jobs and has printed more than 50 million

pages.

PrinterOn technology is protected in the U.S. and internationally

by issued and pending patents including US Patents 7,007,093,

7,249,188, 6,990,527 and 7,827,293.

PrinterOn True Enterprise Grade Mobile Printing Services

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