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This sheet transmits Revision 1 to SB680-34-20, which: A. Changes the serial effectivity.
B. Changes the title from EPIC Phase 5 Software Upgrade to EPIC Phase 5.2 Software Upgrade.
C. Changes the EPIC Phase 5 to EPIC Phase 5.2.
D. Adds Honeywell Pilot's Guide Temporary Revision sheets to the SB680-34-20-0 Kit.
E. Makes editorial changes throughout the document.
NOTE: This revision replaces the original issue of SB680-34-20 in its entirety.
NOTE: Change bars are used in this publication to denote revised material.
REVISION COMPLIANCE
MANDATORY COMPLIANCE. Airplanes 680-0291 thru -0323 and airplanes that have previously complied with the original release of this service bulletin must do Step 2 of this revision within 400 flight hours or 1 year from the date of receipt, whichever occurs first.
NOTE: For airplanes 680-0001 thru -0290 equipped with any EPIC Phase software prior to 5.0, compliance with this service bulletin remains recommended.
LOG OF REVISIONS
Original Issue June 25, 2010
Revision 1 March 15, 2012
Original Issue - June 25, 2010 SB680-34-20 Revision 1 - March 15, 2012 Page 1 of 1
Cessna Aircraft Company, Cessna Customer Service, P.O. Box 7706, Wichita, KS 67277, U.S.A. 1-316-517-5800, Fax 1-316-517-7271, Email: [email protected]
COPYRIGHT © 2010
EFFECTIVITY
680 (Citation Sovereign) -0001 thru -0323
NOTE: The accomplishment of this service bulletin will have no affect on RVSM operations.
NOTE: (For airplanes 680-0001 thru -0140) SB680-34-10 Network Interface Module Improvement must have been complied with prior to or in conjunction with SB680-34-20R1.
NOTE: Certain airplanes may need additional hardware modifications that require advance notification before completing this bulletin. Check the Accomplishment Instructions section to determine what airplanes are affected.
NOTE: Cessna Aircraft Company approves only a Cessna representative (with instructions from Cessna Aircraft Company for this software upgrade) or a Honeywell representative to complete this software upgrade. After completion of this upgrade by a Cessna representative or Honeywell representative as specified above, the maintenance technician must show accomplishment of this service bulletin with documentation in the airplane logbook for installation of this software upgrade.
REASON
DESCRIPTION
This service bulletin provides the parts and instructions necessary to update the Honeywell Primus Epic software to Phase 5.2.
COMPLIANCE
RECOMMENDED. This service bulletin should be accomplished at a scheduled maintenance period or Phase inspection.
A service bulletin published by Cessna Aircraft Company may be recorded as “completed” in an aircraft log only when the following requirements are satisfied:
1) The mechanic must complete all of the instructions in the service bulletin, including the intent therein.
2) The mechanic must correctly use and install all applicable parts supplied with the service bulletin kit. Only with written authorization from Cessna Aircraft Company can substitute parts or rebuilt parts be used to replace new parts.
3) The mechanic or airplane owner must use the technical data in the service bulletin only as approved and published.
4) The mechanic or airplane owner must apply the information in the service bulletin only to aircraft serial numbers identified in the “Effectivity” section of the bulletin.
5) The mechanic or airplane owner must use maintenance practices that are identified as acceptable standard practices in the aviation industry and governmental regulations.
Original Issue - June 25, 2010 SB680-34-20 Revision 1 - March 15, 2012 Page 1 of 18
COPYRIGHT © 2010
Citation SERVICE BULLETIN SB680-34-20
No individual or corporate organization other than Cessna Aircraft Company is authorized to make or apply any changes to a Cessna-issued service bulletin, service letter, or flight manual supplement without prior written consent from Cessna Aircraft Company.
Cessna Aircraft Company is not responsible for the quality of maintenance performed to comply with this document, unless the maintenance is accomplished at a Cessna-owned Citation Service Center.
APPROVAL
Cessna received FAA approval for the technical data in this publication that changes the airplane type design.
This information is an amendment to the applicable maintenance manual, and Cessna recommends that you complete it within the scheduled time period.
FLIGHT CREW OPERATIONS
TOOLING
NAME USE
Laptop PC configured for Epic software loading To install the Epic Phase 5.2 software
In addition to the above tooling, the following references the source for the software installation:
• Flight Software CD - Honeywell Media, Part Number MM7031847-015. • Tools CD - TM7035295-012, required to load EPIC software. • FMS Navigation Database CD - Available by monthly subscription. • Electronic Charts Database CD - Available by monthly subscription. (If electronic charts are installed.) • Options CD - DM7038647-XXX (-XXX will depend on the options that the airplane is configured with). • TOLD CD - DM7037751-01003, delivered with airplane, or delivered in SB680-34-20. • Previous version Flight Software CD - Part number MM7031847-XXX, delivered with airplane, or delivered
in the latest service bulletin incorporated. • Epic standard database CD - 8940408-5, containing:
• 998-3822-505 (if CMF is installed and the service provider is SATCOM Direct) • 6918234-3 ARES Config • 8941001-20 CMC LDI • 9988301-5 ARES View 1.4 • 60000696-001-06 FMS Aircraft Database • 69001249-501 (if CMF is installed and the service provider is GDC) • 89220025 FDR DB (w/o FDAU) • 89220026 FDR DB (w/ FDAU) • CitSovNone2.ecl Blank Checklist (if there is no operator developed checklist) • DMU Loader (Cessna developed loader tool) • XAA-C0150-0004P (if CMF is installed and service provider is ARINC Direct)
WEIGHT AND BALANCE INFORMATION
PUBLICATIONS AFFECTED
Cessna Model 680 FAA Approved Airplane Flight Manual
ACCOMPLISHMENT INSTRUCTIONS
1. For airplanes -0001 thru -0290 that have not previously complied with the original issue of this service bulletin, do Steps 3 thru 31.
2. For airplanes -0001 thru -0290 that have previously complied with the original issue of this service bulletin and airplanes -0291 thru -0323 that have EPIC PHASE 5.0, do the following:
A. Prepare the airplane for electrical power.
(1) Make sure that all switches are in the OFF/NORM position.
(2) Connect electrical power to the airplane.
(a) Connect the airplane batteries.
(b) Connect external electrical power.
(c) Make sure airplane is in the ground mode either with weight on wheels or by using squat switch simulators.
(d) Make sure engine FADECs are installed.
(e) Make sure FADEC circuit Breakers HT102, HT103, HT202 & HT203 are engaged.
NOTE: Epic will default to IN AIR mode if no input from the FADECs is present. The software load will fail if the airplane is in air mode.
(f) Turn power on.
B. Connect a laptop computer to the LAN port on the left aft area of the pedestal.
C. Disable any wireless connection from the laptop. The upload of the software will fail if a wireless connection is in use.
D. Make sure the laptop is configured with the tools CD TM7035295-012.
E. Record the APM settings using the existing MM7031847-XXX Software Definition for use later.
NOTE: The CD version must match the software version EPIC Phase 5.0 that is installed in the airplane.
(1) Put the flight software CD MM7031847-015 into the CD drive.
(2) Start the APM settings tool on the laptop.
(3) Select the button with three dots that is to the right of the "SETTING.DEF" file.
(4) In the folder list that appears, navigate through the CD drive to the folder named "APM_DEFN" and open the folder.
(5) Select the "SETTINGS.DEF" file, and select "OPEN".
(6) After the folder window closes, leaving the APM tool window, select "OPEN" again.
(7) Select "GET APM LIST".
NOTE: After a few moments, the drop down list to the left will fill with NIC's to choose from. Some of the cockpit displays may become unusable at this time.
(8) Select "LOAD from APM".
NOTE: After a few moments, a screen will appear where the airplane options can be viewed. At the bottom of the window, buttons labeled "NEXT PAGE" and "PREVIOUS PAGE" can be used to flip through the available options.
SB680-34-20 Revision 1 - March 15, 2012 Page 3
SB680-34-20 Page 4 Revision 1 - March 15, 2012
F. (For airplanes with electronic charts installed) Record the Jeppesen Serial Number by selecting "CHART" and record the 16 digit number in the SERIAL NUMBER field of the revision info screen.
NOTE: The new load will erase the number and failure to do this will disable charts until the number is re-entered.
G. Install the software that follows: • Epic operational software MM7031847-015 using the FULL LOAD method. • Epic APM options software that was determined in the MATERIAL INFORMATION section
at the end of this bulletin.
H. If the airplane has CMF installed, and the Honeywell Global Data Center (GDC) is the service provider, then install the CMF AMI 69001249-501 from the Epic Standard Database CD.
I. If the airplane has CMF installed and ARINC Direct is the service provider, then install the new CMF AMI XAA-C0150-0004P from the Epic Standard Database CD.
NOTE: The service provider can be determined by looking at the information that was recorded in Step 2E.
For GDC and SATCOM Direct:
2 character IATA ID = GS
3 character ICAO ID = GDC
For ARINC:
2 character IATA ID = XA
3 character ICAO ID = XAA
J. If the airplane has CMF installed and SATCOM Direct is the service provider, then install the CMF AMI 998-3822-505 from the Epic Standard Database CD.
NOTE: The service provider can be determined by looking at the information that was recorded in Step 2E.
For GDC and SATCOM Direct:
2 character IATA ID = GS
3 character ICAO ID = GDC
For ARINC:
K. If TOLD is installed, then install DM7037751-01003 TOLD software.
L. Install 8941001-20 CMC LDI from the 8940408-5 Epic Standard Database CD.
M. Install Electronic checklist.
NOTE: If the customer has a vendor supplied checklist, the vendor supplied checklist will need to be updated to be compatible with Phase 5. The checklist built for an airplane before Phase 5 will not work on a Phase 5 airplane. If there is no customer checklist, load CitSovNone2.ecl from the Cessna Epic standard database CD.
N. Install the SVRGN-094000 FMS Aircraft Database from the 8940408-5 Epic Standard Database CD.
O. Check the database files that follow to make sure they are unchanged.
NOTE: The databases listed below are not changed but they may need to be reloaded or updated. • Charts Data, EGPWM envelope database, EGPWM Terrain databse, NAV database
which are available on the current navigational database CD.
P. Update the settings you recorded in Step 2E.
(1) Put the flight software CD MM7031847-015 into the CD drive.
(2) Start the APM settings tool on the laptop.
(3) Select the button with three dots that is to the right of the "SETTING.DEF" file.
(4) In the folder list that appears, navigate through the CD drive to the folder named "APM_DEFN" and open the folder.
(5) Select the "SETTINGS.DEF" file, and click on "OPEN"
(6) After the folder window closes, leaving the APM tool window, select "OPEN" again.
(7) Select "LOAD FROM DEFINITION FILE".
(8) Update the APM settings you recorded in Step 2E.
NOTE: There will be new settings not recorded from the old load.
(9) (For EASA registered airplanes only) Set FD Command Bar Type.
NOTE: EASA certification requires the Command Bar Type to always display either Cross Pointer or Single Cue. This may be determined by pilot preference.
(a) For Single Cue then select “Single Cue on both PFDs” from the drop down menu.
(b) For Cross Pointer then select “Cross Pointer on both PFDs” from the drop down menu.
NOTE: Do not select “Crew Controlled-Independent” or “Crew Controlled-Synchronized” on EASA registered airplanes.
(10) The settings listed below will need to be entered: • APU Engine Control Unit - Select appropriate ECU part number. • Battery Type - NiCAD. • CMF Network Type - "AOA" if 7026201-803 CMF radio is installed, "POA" if 7026201-804
CMF radio is installed. • FDR Installed - "Installed" if FDR is installed, "Not Installed" if not. • A/C Performance DBS Config. ID - 94000. • GPS Sensor Type - CMC_C129. • RAAS APP Runway In Air - Enable. • RAAS APP Short Runway Length - 3000. • RAAS Distance Units - Feet. • RAAS Dist Remain Land Rollout - Enable. • RAAS Dist Remain RTO - Enable. • RAAS Dist Remain Advisory Vol -Default Volume (At normal EGPWS Volume). • RAAS Gnd Short Runway Length - 3300. • RAAS Antenna Location - 14. • RAAS in Air Advisory Vol - Default Volume (6db below normal EGPWS Volume). • RAAS Inhibit Type - Independent Cockpit RAAS Inhibit Selection. • RAAS Initial Hold Time - 90 seconds. • RAAS On Ground Advisory Vol - Default Volume (6db below normale EGPWS Volume). • RAAS On Taxiway Advisory Vol - Default Volume (At normal EGPWS Volume). • RAAS Repeat Hold Time - 120 seconds. • RAAS Runway End - Enable. • RAAS Taxiway Takeoff - Enable. • RAAS Voice Gender - Female Voice. • TOLD Runway Factor For Dry - 1.67. • TOLD Runway Factor For Wet - 1.92. • VDR Transfer Tone - Disable
(11) Use the "NEXT PAGE" button to get to the next page and enter the appropriate settings on each page.
(12) Select "CREATE AND LOAD BINARY FILE" on the last page.
(a) A window will appear with a folder list. It is asking where to save the file. Select a folder that has read-write access permission. Normally this opens to the temporary folder which is acceptable to use. Select "OPEN". If the box appears with the question "FILE EXISTS, DO YOU WISH TO OVERWRITE", select "YES".
(13) A window will show "ENTER DR FILE PART NUMBER". Leave it blank and select "OK".
(14) After a few moments, a window will appear with an indication of success or failure.
(a) If success is shown for all four APMs, select "OK", then continue with Step 2P.
(b) If failure is shown for any APM continue to the next step.
(15) Make a note of which APM's were successful.
(16) Select "OK".
(17) Close APM tool windows.
(18) Cycle electrical power off to the airplane, wait 30 seconds, then cycle electrical power back on.
(19) Go to Step N.
Q. Cycle the airplane power.
CAUTION: Before turning the airplane power off, wait 3 minutes after the last software load completes. Software data could be corrupted or erased if this is not done.
(1) Turn the airplane power off.
NOTE: It is not necessary to disconnect external power.
(2) Wait a minimum of 3 minutes.
(3) Turn the airplane power on.
R. Do a check of the system software load.
(1) Make sure the airplane is in ground mode.
(2) Turn on all avionic systems and allow time for initialization.
(3) Make sure the software version is correct.
(a) Use the copilot's Cursor Control Display (CCD), select the MAP pull-down menu on DU3.
(b) Select SCMS and examine the SCMS pages to make sure the software and database identifiers are correct.
1 Page 1: • Top level system part number EB7031847-00114. • Configuration part number - TT7038647-XXX (determined by Options
Configurator).
2 Page 2: • FMS1 A/C PERF 60000696-001-06. • FMS2 A/C PERF 60000696-001-06.
3 Page 4: • EGPWM Terrain - 996-0145-556 or later terrain database. • EGPWM Envelope Modulation - 996-0114-518 or later envelope database.
4 Page 5: • ECL 1 Checklist - CitSovNone2ecl (or file which was created by the operator). • CMC 1 LDI - 8941001-20. • CMF1 AMI-69001249-501 (if CMF installed and GDC is the service provider). • CMF1 AMI-998-3822-505 (if CMF installed and SATCOM Direct is the service
provider). • CMF1 AMI XAA-C0150-0004P (if CMF installed and ARINC Direct is the
service provider). • TOLD 1 Data C680-01-003-08MAR2007 (if TOLD installed). • TOLD 2 Data C680-01-003-08MAR2007 (if TOLD installed).
(c) Press CONFIRM on the SCMS screen after you make sure of each identifier above.
(4) Make sure that the EICAS message "CONFIGURATION MISMATCH” is not displayed.
NOTE: If the “CONFIGURATION MISMATCH" message is present, the software load and/or hardware configuration is not correct. This must be corrected before you continue with the instructions.
(5) Make sure that there is not a scratchpad message on either of the MCDU’s indicating an invalid or expired NAV database.
NOTE: If there is a scratch pad message, the NAV database must be loaded again.
(6) Review each display reasonable data and any EICAS messages that are shown.
(a) The attitude is level.
(b) The heading corresponds to aircraft heading.
(c) The airspeed is 30 knots.
NOTE: The display parks at 30 knots.
(d) The altitude corresponds to the field elevation.
(7) Review EICAS for reasonable data.
(a) All messages are understood and accounted for.
(b) Make sure that there are no amber dashes on EICAS data.
(8) (For airplanes that have charts.) Make sure that the charts can be selected for display using the CCD on the MFD.
(9) Do a test of the NAV radios.
(a) Tune NAV radios to a nearby NAV station using MCDU or CCD.
(b) Press left PUSH DCT button on guidance controller.
(c) Make sure that the green NAV needle on pilots PFD points to the NAV station.
(d) Repeat for NAV 2, right PUSH DCT button and copilots PFD.
(10) Do a test of the COM radios.
(a) Tune the radios to nearby ATIS frequency.
(b) Adjust audio panel so that COM 1 audio is heard over speakers.
(c) Make sure that the ATIS signal can be heard.
(d) Repeat for COM 2.
(11) (For Airplanes -0260 thru -0323.) Update the AReS Diagnostic Recording Unit.
(a) Install 9988301 AReS View PC software located in the AReS folder on the Epic Standard Database CD.
1 Open “AV_Install.zip” file. (Version 1.3 or later.)
2 Select “setup.exe”.
NOTE: For installation instructions, reference Chapter 6 of the AReS View User’s Guide (rev D or later). A copy of this guide can be found in the AReS folder on the Epic Standard Database CD titled “AReSViewUsersGuide.pdf”.
(12) Update the AReS unit with the “680-003.cfg” (or later) Configuration File located in the AReS folder on the Epic Standard Database CD.
NOTE: For configuration instructions, reference Chapter 5 of the AReS View User’s Guide (revision D or later).
NOTE: Copies of both the latest 680 AReS Configuration File and the AReS View User’s Guide can also be downloaded from the 680 page at CessnaSupport.com.
S. Update the Cessna Model 680 FAA approved Flight Manual (68FM).
NOTE: Look at the configuration codes listed in the applicable supplement and/or in Section 1 of the FAA Approved Airplane Flight Manual to make sure all changed crew procedures or limitations are complied with.
(1) Remove TC-R10-04, TC-R10-05, TC-R10-07 and TC-R10-08 from the 680 FAA Approved Airplane Flight Manual (68FM).
NOTE: TCs -04 and -05 state to remove them when SB680-34-31 is installed. This was previously identified as the service bulletin that would install the EPIC Phase 5.2 Software.
(2) Update the Cessna Model 680 FAA approved Flight Manual with Revision 10 or later.
(a) Insert 68FM TC-R10-09 and TC-R10-10 into the 680 FAA Approved Airplane Flight Manual (68FM).
(3) Insert the yellow FMS Pilot's Guide Temporary Revision No. 1 sheets provided with the service bulletin kit into Honeywell Pilot's Guide for the Flight Management System (FMS) for the Cessna Citation Sovereign Software Version NZ7.1.2. (part number A28-1146-183 Revision 4 or later).
T. Go to step 28.
3. Prepare the airplane for maintenance.
A. Make sure that all switches are in the OFF/NORM position.
B. Disconnect electrical power from the airplane.
(1) Disconnect the airplane batteries.
(2) Disconnect external electrical power.
C. Attach maintenance warning tags to the batteries and external power receptacle that have "DO NOT CONNECT ELECTRICAL POWER - MAINTENANCE IN PROGRESS" on them.
4. (For airplanes 680-0115 thru -0213 that have electronic charts installed and have not complied with SB680-34-23) Install the 7036410-1901 Advanced File Graphics Server (AFGS II). (Refer to the Cessna Model 680 Maintenance Manual, Chapter 34, Modular Avionics Unit - Maintenance Practices.)
A. Remove the 7026545-1903 Advanced File Graphics Server (AFGS I) module from MAU 1, slots 2 and 3.
B. Install the AFGS II module in MAU 1 slots 2 (PN917) and 3 (PN919).
C. Return the 7026545-1903 AFGS I module to Citation Parts Distribution.
5. (For airplanes 680-0001 thru -0213 with CMF that have not complied with SB680-34-23) Make sure the mod level of the 7026201-804 CMF radio is MOD D or later.
A. If the CMF radio has the required mod level, go to Step 6.
B. If the CMF radio does not have the required mod level, return the radio to Cessna for an upgrade.
NOTE: Operators: The existing 7026201-804 CMF Radio may be modified. Cessna Service Parts & Programs Avionics team to schedule modification at 1.316.517.1651 or telefax 1.316.206-5044 or email [email protected]. This will require advance notification. The Cessna Service Parts & Programs Avionics team will schedule the units and arrange for their return. Please allow five to seven days for modification. This service bulletin may not be signed off as completed unless the units are scheduled through Citation Parts Distribution.
(1) Remove the CMF radio module. (Refer to the Model 680 Maintenance Manual, Chapter 23, Honeywell Communications Management Function (CMF) Radio Module - Maintenance Practices.)
(2) Install the upgraded CMF radio module. (Refer to the Model 680 Maintenance Manual, Chapter 23, Honeywell Communications Management Function (CMF) Radio Module - Maintenance Practices.)
6. Get access to the HF power amplifiers or provisions if installed. (Refer to the Cessna Model 680 Maintenance Manual, Chapter 23, Honeywell KHF-1050 Hf Communication System - Maintenance Practices.)
A. Remove access panel 312BTC. (Refer to the Cessna Model 680 Maintenance Manual, Chapter 6, Access Plates And Panels Identification - Description And Operation.)
NOTE: The electrical connectors PT529 and PT530 are located on the forward side of the power amplifiers.
B. Do the HF1 wiring changes. If HF 1 is not installed, go to Step 7.
(1) Install two TMS3/16-1-1.50 Sleeves marked 23PT529-27PT925 on each end of the wire marked 11PT529-27PT925.
(2) Install two TMS3/16-1-1.50 Sleeves marked 11PT529-BTSG11 on each end of the wire marked 23PT529-BTSG11.
(3) Update the customer's avionics wirebook with a copy of this page.
(4) Changes are shown below.
C. Do the HF2 wiring changes. If HF2 is not installed, go to Step 7.
(1) Install two TMS3/16-1-1.50 Sleeves marked 23PT530-27PT926 on each end of the wire marked 11PT530-27PT926.
(2) Install two TMS3/16-1-1.50 Sleeves marked 11PT530-BTSG21 on each end of the wire marked 23PT530-BTSG21.
(3) Update the customer's avionics wirebook with a copy of this page.
(4) Changes are shown below.
7. (For airplanes that only need to install the EPIC Phase 5.2 software.) Prepare the airplane for electrical power.
A. Make sure that all switches are in the OFF/NORM position.
B. Connect electrical power to the airplane.
(1) Connect the airplane batteries.
(2) Connect external electrical power.
(3) Make sure airplane is in the ground mode either with weight on wheels or by using squat switch simulators.
(4) Make sure engine FADECs are installed.
(5) Make sure FADEC circuit Breakers HT102, HT103, HT202 & HT203 are engaged
NOTE: Epic will default to IN AIR mode if no input from the FADECs is present. The software load will fail if the airplane is in air mode.
(6) Turn power on.
8. Connect a laptop computer to the LAN port on the left aft area of the pedestal.
9. Disable any wireless connection from the laptop. The upload of the software will fail if a wireless connection is in use.
10. Make sure the laptop is configured with the tools CD TM7035295-012.
11. Record the APM settings using the existing MM7031847-XXX Software Definition for use later.
NOTE: The CD version must match the software version (Epic Phase 3, 4, 4.1, 4.2 or 5.0) that is installed in the airplane.
A. A. Put the flight software CD MM7031847-015 into the CD drive.
B. Start the APM settings tool on the laptop.
C. Select the button with three dots that is to the right of the "SETTING.DEF" file.
D. In the folder list that appears, navigate through the CD drive to the folder named "APM_DEFN" and open the folder.
E. Select the "SETTINGS.DEF" file, and select "OPEN".
F. After the folder window closes, leaving the APM tool window, select "OPEN" again.
G. Select "GET APM LIST".
NOTE: After a few moments, the drop down list to the left will fill with NIC's to choose from. Some of the cockpit displays may become unusable at this time.
H. Select "LOAD from APM".
NOTE: After a few moments, a screen will appear where the airplane options can be viewed. At the bottom of the window, buttons labeled "NEXT PAGE" and "PREVIOUS PAGE" can be used to flip through the available options.
12. (For airplanes with electronic charts installed) Record the Jeppesen Serial Number by selecting "CHART" and record the 16 digit number in the SERIAL NUMBER field of the revision info screen.
NOTE: The new load will erase the number and failure to do this will disable charts until the number is re-entered.
13. Install the software that follows: • Epic operational software MM7031847-015 using the FULL LOAD method. • Epic APM options software that was determined in the MATERIAL INFORMATION section at the
end of this bulletin.
14. If the airplane has CMF installed, and the Honeywell Global Data Center (GDC) is the service provider, then install the CMF AMI 69001249-501 from the Epic Standard Database CD.
15. If the airplane has CMF installed and ARINC Direct is the service provider, then install the new CMF AMI XAA-C0150-0004P from the Epic Standard Database CD.
NOTE: The service provider can be determined by looking at the information that was recorded in Step 11. For GDC: 2 character IATA ID = GS 3 character ICAO ID = GDC For ARINC: 2 character IATA ID = XA 3 character ICAO ID = XAA
16. If the airplane has CMF installed and SATCOM Direct is the service provider, then install the CMF AMI 998-3822-505 from the Epic Standard Database CD.
NOTE: The service provider can be determined by looking at the information that was recorded in Step 2E. For GDC and SATCOM Direct: 2 character IATA ID = GS 3 character ICAO ID = GDC For ARINC: 2 character IATA ID = XA 3 character ICAO ID = XAA
17. If TOLD is installed, then install DM7037751-01003 TOLD software.
18. Install 8941001-20 CMC LDI from the 8940408-5 Epic Standard Database CD.
19. Install Electronic checklist.
NOTE: If the customer has a vendor supplied checklist, the vendor supplied checklist will need to be updated to be compatible with Phase 5. The checklist built for an airplane before Phase 5 will not work on a Phase 5 airplane. If there is no customer checklist, load CitSovNone2.ecl from the Cessna Epic standard database CD.
20. Install the SVRGN-094000 FMS Aircraft Database from the 8940408-5 Epic Standard Database CD.
21. Check the database files that follow to make sure they are unchanged.
NOTE: The databases listed below are not changed but they may need to be reloaded or updated. • Charts Data, EGPWM envelope database, EGPWM Terrain databse, NAV database which are
available on the current navigational database CD.
22. Update the settings you recorded in Step 11.
A. Put the flight software CD MM7031847-015 into the CD drive.
B. Start the APM settings tool on the laptop.
C. Select the button with three dots that is to the right of the "SETTING.DEF" file.
D. In the folder list that appears, navigate through the CD drive to the folder named "APM_DEFN" and open the folder.
E. Select the "SETTINGS.DEF" file, and click on "OPEN"
F. After the folder window closes, leaving the APM tool window, select "OPEN" again.
G. Select "LOAD FROM DEFINITION FILE".
H. Update the APM settings you recorded in Step 11.
NOTE: There will be new settings not recorded from the old load.
I. (For EASA registered airplanes only) Set FD Command Bar Type.
NOTE: EASA certification requires the Command Bar Type to always display either Cross Pointer or Single Cue. This may be determined by pilot preference.
(1) For Single Cue then select “Single Cue on both PFDs” from the drop down menu.
(2) For Cross Pointer then select “Cross Pointer on both PFDs” from the drop down menu.
NOTE: Do not select “Crew Controlled-Independent” or “Crew Controlled-Synchronized” on EASA registered airplanes.
J. The settings listed below will need to be entered: • APU Engine Control Unit - Select appropriate ECU part number. • Battery Type - NiCAD. • CMF Network Type - "AOA" if 7026201-803 CMF radio is installed, "POA" if 7026201-804
CMF radio is installed. • FDR Installed - "Installed" if FDR is installed, "Not Installed" if not. • A/C Performance DBS Config. ID - 94000. • GPS Sensor Type - CMC_C129. • RAAS APP Runway In Air - Enable. • RAAS APP Short Runway Length - 3000. • RAAS Distance Units - Feet. • RAAS Dist Remain Land Rollout - Enable. • RAAS Dist Remain RTO - Enable. • RAAS Dist Remain Advisory Vol -Default Volume (At normal EGPWS Volume). • RAAS Gnd Short Runway Length - 3300. • RAAS Antenna Location - 14. • RAAS in Air Advisory Vol - Default Volume (6db below normal EGPWS Volume). • RAAS Inhibit Type - Independent Cockpit RAAS Inhibit Selection. • RAAS Initial Hold Time - 90 seconds. • RAAS On Ground Advisory Vol - Default Volume (6db below normale EGPWS Volume). • RAAS On Taxiway Advisory Vol - Default Volume (At normal EGPWS Volume). • RAAS Repeat Hold Time - 120 seconds. • RAAS Runway End - Enable. • RAAS Taxiway Takeoff - Enable.
• RAAS Voice Gender - Female Voice. • TOLD Runway Factor For Dry - 1.67. • TOLD Runway Factor For Wet - 1.92. • VDR Transfer Tone - Disable
K. Use the "NEXT PAGE" button to get to the next page and enter the appropriate settings on each page.
L. Select "CREATE AND LOAD BINARY FILE" on the last page.
(1) A window will appear with a folder list. It is asking where to save the file. Select a folder that has read-write access permission. Normally this opens to the temporary folder which is acceptable to use. Select "OPEN". If the box appears with the question "FILE EXISTS, DO YOU WISH TO OVERWRITE", select "YES".
M. A window will show "ENTER DR FILE PART NUMBER". Leave it blank and select "OK".
N. After a few moments, a window will appear with an indication of success or failure.
(1) If success is shown for all four APMs, select "OK", then continue with Step 22.
(2) If failure is shown for any APM continue to the next step.
O. Make a note of which APM's were successful.
P. Select "OK".
Q. Close APM tool windows.
R. Cycle electrical power off to the airplane, wait 30 seconds, then cycle electrical power back on.
S. Go to Step 21.
23. Cycle the airplane power.
CAUTION: Before turning the airplane power off, wait 3 minutes after the last software load completes. Software data could be corrupted or erased if this is not done.
A. Turn the airplane power off.
NOTE: It is not necessary to disconnect external power.
B. Wait a minimum of 3 minutes.
C. Turn the airplane power on.
24. Do a check of the system software load.
A. Make sure the airplane is in ground mode.
B. Turn on all avionic systems and allow time for initialization.
C. Make sure the software version is correct.
(1) Use the copilot's Cursor Control Display (CCD), select the MAP pull-down menu on DU3.
(2) Select SCMS and examine the SCMS pages to make sure the software and database identifiers are correct.
(a) Page 1: • Top level system part number EB7031847-00114. • Configuration part number - TT7038647-XXX (determined by Options Configurator).
(b) Page 2: • FMS1 A/C PERF 60000696-001-06. • FMS2 A/C PERF 60000696-001-06.
(c) Page 4: • EGPWM Terrain - 996-0145-556 or later terrain database. • EGPWM Envelope Modulation - 996-0114-518 or later envelope database.
(d) Page 5: • ECL 1 Checklist - CitSovNone2ecl (or file which was created by the operator). • CMC 1 LDI - 8941001-20. • CMF1 AMI-69001249-501 (if CMF installed and GDC is the service provider). • CMF1 AMI-998-3822-505 (if CMF installed and SATCOM Direct is the service
provider). • CMF1 AMI XAA-C0150-0004P (if CMF installed and ARINC Direct is the service
provider). • TOLD 1 Data C680-01-003-08MAR2007 (if TOLD installed). • TOLD 2 Data C680-01-003-08MAR2007 (if TOLD installed).
(3) Press CONFIRM on the SCMS screen after you make sure of each identifier above.
D. Make sure that the EICAS message "CONFIGURATION MISMATCH” is not displayed.
NOTE: If the “CONFIGURATION MISMATCH" message is present, the software load and/or hardware configuration is not correct. This must be corrected before you continue with the instructions.
E. Make sure that there is not a scratchpad message on either of the MCDU’s indicating an invalid or expired NAV database.
NOTE: If there is a scratch pad message, the NAV database must be loaded again.
F. Review each display reasonable data and any EICAS messages that are shown.
(1) The attitude is level.
(2) The heading corresponds to aircraft heading.
(3) The airspeed is 30 knots.
NOTE: The display parks at 30 knots.
(4) The altitude corresponds to the field elevation.
G. Review EICAS for reasonable data.
(1) All messages are understood and accounted for.
(2) Make sure that there are no amber dashes on EICAS data.
H. (For airplanes that have charts.) Make sure that the charts can be selected for display using the CCD on the MFD.
I. Do a test of the NAV radios.
(1) Tune NAV radios to a nearby NAV station using MCDU or CCD.
(2) Press left PUSH DCT button on guidance controller.
(3) Make sure that the green NAV needle on pilots PFD points to the NAV station.
(4) Repeat for NAV 2, right PUSH DCT button and copilots PFD.
J. Do a test of the COM radios.
(1) Tune the radios to nearby ATIS frequency.
(2) Adjust audio panel so that COM 1 audio is heard over speakers.
(3) Make sure that the ATIS signal can be heard.
(4) Repeat for COM 2.
25. (For Airplanes -0260 thru -0323.) Update the AReS Diagnostic Recording Unit.
A. Install 9988301 AReS View PC software located in the AReS folder on the Epic Standard Database CD.
(1) Open “AV_Install.zip” file. (Version 1.3 or later.)
(2) Select “setup.exe”.
NOTE: For installation instructions, reference Chapter 6 of the AReS View User’s Guide (rev D or later). A copy of this guide can be found in the AReS folder on the Epic Standard Database CD titled “AReSViewUsersGuide.pdf”.
B. Update the AReS unit with the “680-003.cfg” (or later) Configuration File located in the AReS folder on the Epic Standard Database CD.
NOTE: For configuration instructions, reference Chapter 5 of the AReS View User’s Guide (revision D or later).
NOTE: Copies of both the latest 680 AReS Configuration File and the AReS View User’s Guide can also be downloaded from the 680 page at CessnaSupport.com.
26. Update the Cessna Model 680 FAA approved Flight Manual (68FM).
NOTE: Look at the configuration codes listed in the applicable supplement and/or in Section 1 of the FAA Approved Airplane Flight Manual to make sure all changed crew procedures or limitations are complied with.
A. Update the Cessna Model 680 FAA approved Flight Manual with Revision 10 or later.
(1) Insert 68FM TC-R10-09 and TC-R10-10 into the 680 FAA Approved Airplane Flight Manual (68FM).
27. Contact Honeywell International Inc.
NOTE: This step is only required for operators upgrading from Phase 4.2 to Phase 5.2.
NOTE: The yellow sheets provided in this kit are also included in the Honeywell (FMS) Pilots Guide described below.
• Contact Honeywell International Inc. at phone number 800-601-3099 (US Customers) or 601-365-3099 (International Customers) to request a copy of the Honeywell Pilot's Guide for the Primus Epic Integrated Avionics System for the Cessna Citation Sovereign (Phase V). (part number A28-1146-168 Revision 3 or later).
• Contact Honeywell International Inc. at phone number 800-601-3099 (US Customers) or 601-365-3099 (International Customers) to request a copy of the Honeywell Pilot's Guide for the Flight Management System (FMS) for the Cessna Citation Sovereign Software Version NZ7.1.2. (part number A28-1146-183 Revision 4 or later).
28. Contact Honeywell FMS data base services to request access to the unrestricted database.
A. Operators may request the unrestricted database after the upgrade to Epic Phase 5.2 has been completed (part number EB7031847-00114 Rev A or later).
NOTE: Fleet operators will not be allowed access to the unrestricted database until all airplanes have been updated to Epic Phase 5.2.
• For airplanes that have charts and maps, call INDS Data Base Services at 888-309-7555 (US Customers) or 303-328-6948 (International Customers).
• For airplanes that do not have charts and maps, call FMS Data Base Services at 602-436-6738 (US Customers).
29. Remove power from the airplane.
A. Make sure all switches are in the OFF/NORM position.
B. Disconnect external electrical power.
30. Make sure that the Flight Crew Operations Summary included with this service bulletin is given to the crew to inform them of the operational changes resulting from incorporation of this service bulletin.
31. Record that you have completed this service bulletin.
A. Complete a Maintenance Transaction Report.
B. Put a copy of the completed Maintenance Transaction Report in the airplane logbook.
C. Send a copy of the completed Maintenance Transaction Report to: CESCOM C/O Camp Systems International 8200 E. 34th Street N. Building 1600 Suite 1607 Wichita, KS 67226.
MATERIAL INFORMATION
NEW P/N QUAN- TITY
SB680-34-20-0 1 Kit, consisting of the following parts:
A28-1146-183-R004 TR1
1 Honeywell FMS Pilot's Guide A28-1146-183 Temp Revision No. 1
Insert yellow pages into the Honeywell Pilot's Guide
DM7037751-01003 1 Told Database CD
MM7031847-015 1 Epic Flight Software
TM7035295-012 1 Epic Tools Software CD
8940408-5 1 Epic Standard Database
SB680-34-20 1 Instructions
For airplanes that need to do the wiring modification in Step 6, order the kit listed below.
NEW P/N QUAN- TITY
SB680-34-20-1 1 Kit, consisting of the following parts:
TMSSCE3/16-2.0-9 2 Sleeve marked 23PT529-27PT925
None
None
None
None
SB680-34-20 1 Instructions
For airplanes that have not complied with SB680-34-23, the part listed below will be required to complete this service bulletin In addition to the above kit.
NEW P/N QUAN- TITY
7036410-1901 If Required
1 AFGS II None
For airplanes that have do not have the current mod level D, the part listed below will be required to complete this service bulletin In addition to the above kit.
NEW P/N QUAN- TITY
7026201-804 If Required
1 CMF Radio 7026201-804 Return to Cessna for upgrade
NOTE: Operators: The existing 7026201-804 CMF Radio may be modified. Cessna Service Parts & Programs Avionics team to schedule modification at 1.316.517.1651 or telefax 1.316.206-5044 or email [email protected]. This will require advance notification. The Cessna Service Parts & Programs Avionics team will schedule the units and arrange for their return. Please allow five to seven days for modification. This service bulletin may not be signed off as completed unless the units are scheduled through Citation Parts Distribution.
In addition to the Service Bulletin Kit, you must order the appropriate Options CD for your airplane. To determine the correct part number do one of the following.
1. Use the Cessna online Options CD Configuration Utility. You must have access to the “Customer Access” section of CessnaSupport.com to use the utility. • Go to www.cessnasupport.com. • Click on “Customer Access”. • Log in using your Login ID and Password. • Under My Models select “Citation 680”. • Under Maintenance Information select “Epic Options Configuration Utility”.
2. If you do not have access to CessnaSupport.com, contact Cessna Service Parts & Programs or Team Sovereign directly to obtain correct Phase 5.2 Options CD part number to order.
• Cessna Service Parts & Programs
Phone 1-800-835-4000 or 1-316-517-6273
FLIGHT CREW OPERATIONS SUMMARY
This summary provides additional information for the flight crew regarding operational changes as a result of accomplishment of this service bulletin. Please remove this summary from the service bulletin and give it to the flight crew. This summary does not supersede any information in the FAA Approved Airplane Flight Manual. The changes that follow are for information only. The following list applies for those airplanes that update to EPIC Phase 5.0 and are also part of the EPIC Phase 5.2 baseline. • Adds arrow head to the turn direction indicator on the MFD MAP. • Eliminated a possible cause for AP FAIL on initial engagement. • Changes minimums aural to prevent multiple callouts if the airplane encounters turbulence. • Adds capability to prepare flight plans off airplane, save on CD or PCMCIA card, then load into FMS using
the DMU. Flight plans can also be prepared using GDC, saved, then loaded with DMU. • Adds APU ON EICAS message. • Speeds up power up of DU hardware 2 from 20 seconds to 10 seconds. • Changes flight director overspeed operation to not nose down the airplane in certain scenarios. • Adds debounce to SPEED BRAKES EICAS message to prevent nuisance at landing. • Fixes issue where TOLD Vspeeds were lost after avionics power on. • Eliminates nuisance MONITOR WARNING FAIL message at power on. • Adds TX indication for COM radios to MFD and EICAS. • Adds MCDU scratchpad message to indicate when uplink weather is available for display on MFD. • Allows manual entry of weights up to 30,300 lbs in TOLD. • Adds approach Vspeed preview to airspeed tape. • Adds setting for TOLD landing factors, operators can now set the default factor in the APM settings. • Adds VHF frequency change blip to APM settings. The radio will beep when the frequency is changed, if
the APM setting is set. This is in the operator controlled area of the APM. • Changes CCD timeout locations to prevent inadvertent COM frequency changes. • Changes sorting of charts in picklist to put airport briefing pages in correct order. • Changes FMS to allow holds to be placed at the FAF. • Adds XPDR STBY EICAS message to let you know if the transponder is off. • Adds TCAS display to the PFD. This is selectable on the MCDU menu page. • Lowers volume of altitude alert, phone call aural, SELCAL aural. • RNP SAAAR/AR 0.3 with RF Legs (curved path), missed approach RNP 1.0. • Adds automatic LOC preview. FMS will automatically setup a preview capture when an ILS approach
is loaded. • Fixes most FMS VNAV splits. • Numerous FMS improvements. • Enables Uplink WX on airplanes that are equipped with Uplink WX. Added support for optional systems. The following are not included as part of this service bulletin, but the software has been updated to work with these options. There are plans to make some of these available to the field, depending on operator interest. Please contact Team Sovereign if you are interested in purchasing any of these options:
• WAAS/LPV approaches - improves GPS accuracy, and allows LPV approaches with AP coupling. • RAAS - Runway Awareness and Advisory System. • IRS - Allow RNP SAAAR approaches with a missed approach < 1.0 (to a minimum of 0.3).
Known Issues carried over from Phase 5.0: • The trim clacker aural is different than before. • FMS guidance is not displayed on the standby HSI in emergency power. • Any customer supplied checklist will need to be rebuilt to be compatible with Phase 5. • HF test on HF 2 causes the HF2 to lock up.
Citation ATTACHMENT SB680-34-20
• Nuisance OAT/ISA LIMIT EXCEEDED with avionics off. • FMS APU fuel flow and fuel used indications always read 0.
NOTE: This only applies to aircraft with 9914657-3 APU ECU’s installed.
• The Change over feature does not work properly.
NOTE: When Change Over is selected while flying a mach target value, the airspeed target may remain in mach mode and possibly change to a different mach target value. Operation depends on the altitude when FLC is initially engaged. If the altitude is above 28000 feet in a climb, or above 29800 feet in a descent, when FLC is initially engaged, the Change Over button will have incorrect operation.
The following list applies to the Phase 5.2 changes. • Corrects a pitch down condition occurring when capturing the ILS GS. • Fixes auto-preview not properly updating the course when the approach procedure is changed. • Prevents nuisance MAU OVERTEMP CAS messages and keep the fans operating in flight. • Fixes the fluctuating fuel temperature indication. • Corrects the calculations to ensure correct Time to Destination and Time to Go values are presented. • Corrects the display of the missed approach procedure. • Corrects failure to intercept DME arc following a go-around. • Corrects most issues for splits in distance or vertical deviation between the master and slave FMS that
may sometimes be observed when executing an RNAV approach with a hold at the IAF and subsequent descent from the holding altitude constraint to the FAF altitude.
• Corrects the APPR status that is sometimes indicated in the FMS STATUS field prior to reaching a point 2 nm prior to the FAF on an approach procedure where ACTIVATE VECTORS has been selected.
• Corrects the vertical deviation pointer that sometimes does not correctly depict the VGP when approaching the FAF at an angle greater than the final approach segment angle.
• Corrects the DGR annunciation may be posted on an approach when all radio navigation aids are deselected, even though the EPU is less than RNP and HIL is less than HAL.
• Corrects the TOD icon that is occasionally placed incorrectly with a series of closely spaced waypoints where there is a descent from the 2nd to 3rd waypoint in a string, and the altitude of the 1st and 2nd waypoints are the same.
• Corrects the issue in the event that a DME arc that exceeded 180° in duration, there may be an overshoot of the leg following the arc.
• Corrects the issue and returns the procedures to the database for continuous 360° turns containing sequential DF-AF legs.
• Corrects the flight plan melding of ARC waypoint issue. • Corrects the capture from VALT condition. • Corrects the parallel holding entry issue. • Corrects the APPR annunciation during VOR approach issue. • Corrects the turn direction on VM legs issue and returns the procedures to the database. • Corrects the dual reset on approach issue. • Corrects the wrong turn direction issue. • Corrects the APPR post during degrade issue. • Corrects the RNP values issue. • Corrects the radio position source selection issue. • Corrects the excessive LNAV gain issue. • Corrects the disappearing flight plan leg issue. • Improvements to reduce the conditions that can result in vertical deviation indication splits; however, it is
anticipated that some VNAV deviation splits may still occur. • A limitation is added to the AFM to prohibit activation of a holding pattern while on a VPTH descent. • Corrects the wrong turn following RNP-AR missed approach issue and returns the procedures to the
database.
HONEYWELL SERVICE INFORMATION LETTERS WEBSITE: WWW.MYAEROSPACE.COM
Software updates in Epic Phase 5.2 makes corrections to FMS operation allowing these procedures to be added back into the Navigation Database and to be used for navigation. Refer to the Website above for notifications.
Citation ATTACHMENT SB680-34-20
HONEYWELL SIL NUMBER AND TITLE
SIL D201011000003 (Item A) INCORRECT FP MELDING OF ARC WPT AT END OF STAR AND APPR TRANS. Procedures containing a course change of 180 degrees or more. This excludes holding patterns and procedure turns, which are flown correctly:
• Last leg of a procedure contains a course change of 180 degrees or greater. • Last leg has a turn direction specified in the navigation database. • Last waypoint common in connecting procedures.
SIL D201011000003 (Item B) MELDING OF ARC WPT AT END OF STAR AND APPR TRANS. Procedures containing right turn arcs:
• A right turn direction arc leg terminates a procedure (for example, STAR). • First leg of following procedure (for example, approach) begins with arc termination. • When arc becomes the active leg, lateral guidance is incorrect.
SIL D201011000003 (Item C) TURN DIRECTION OF LAST WPT IN DEPARTURE IS CHANGED IN FP MELDING SID/STAR combinations:
• SID/STAR combinations, which contain common waypoints between departure, arrival, and/or approach segments. • Course change to common waypoint is 180 degrees or greater.
SIL D201011000003 (Item D) FMS NOT INTERCEPTING THE ILS Final approach overshoot
STAR, approach transition and approach contain common waypoint.
SIL D201011000003 (Item E) FMS/LNAV loss of turn direction on SID or approach
• Procedures with course change of 180 degrees or greater. • Altitude terminating leg (displayed on MCDU as *ALT) precedes course/direct to a fix leg (CF/DF). • Aircraft has reached an altitude which is above the specified altitude constraint prior to sequencing the *ALT waypoint. FMS/LNAV loss of turn direction on SID or approach.
SIL D201011000003 (Item F) Missed approach activation:
• Procedures with course change of 180 degrees or greater. • Any of the following combinations: track/course/direct to a fix leg (TF/CF/DF) preceding a CF/DF in a missed approach procedure. • If missed approach is activated by the pilot on the MCDU, the F MS will change the turn direction displayed on the MCDU.
SIL D201011000003 (Item G) FLY XXX OR AS ASSIGNED heading legs:
• Procedures with course change of 180 degrees or greater. • Heading leg turn direction from database not followed by LNAV. • FMS will turn in direction of least course change.
SIL D201011000003 (Item I) Continuous 360 turn: • Procedure containing DF-AF (direct to a fix leg – arc to a fix leg) combinations • FMS may command a continuous 360 degree turn (left or right) with no attempt to return to the published procedure.
FMS 180 DEGREE VM (HEADING) LEGS (SIL D201012000014)
Turn directions on VM legs were not used in LNAV.
FMS TOD MISPLACEMENT (SIL D20101000078) NP:
FMS incorrectly computes TOD when there are 2 level at constraints.
EARLY SEQ OF ARCS GREATER THAN 180 DEGREES (SIL D201010000079) NL:
Departure ARC sequences away and LNAV turns wrong way.
DISPLAY OF INCORRECT FMS COURSE LINE ON HSI/MFD (No SIL Required) FP:
Map display showing a shortcut on MMMX 05 TOLUCA3 departure.
Citation OWNER ADVISORY SB680-34-20
TO:
COMPLIANCE
RECOMMENDED. This service bulletin should be accomplished at a scheduled maintenance period or phase inspection.
NOTE: For airplanes 680-0291 thru -0323 and airplanes that have previously complied with the original release of this service bulletin this service bulletin is mandatory.
NOTE: For airplanes 680-0001 thru -0290 equipped with any EPIC Phase software prior to 5.0, compliance with this service bulletin remains recommended.
LABOR HOURS
MATERIAL AVAILABILITY
* Please contact Cessna Service Parts & Programs for current cost and availability of parts listed in this service bulletin. Phone at 1-800-835-4000 (Domestic) or 1-316-517-7542 (International). Send email to: [email protected] or telefax at 1-316-517-7711.
Based on availability and lead times, parts may require advanced scheduling.
In cases where the required part(s) are available as exchange, order the exchange part and, upon completion, expedite the return of the removed core to avoid return penalties. Contact the Cessna Service Parts & Programs Sales Desk for availability of exchange parts.
SB680-34-20 March 15, 2012 Page 1 of 2
COPYRIGHT © 2012
Citation OWNER ADVISORY SB680-34-20
WARRANTY
This service bulletin is recommended. Eligible airplanes may qualify for parts and labor coverage, as described below.
NOTE: For airplanes 680-0291 thru -0323 and airplanes that have previously complied with the original release of this service bulletin this service bulletin is mandatory.
Eligibility: All Citations identified within the serial number effectivity.
Parts Coverage: Cessna-owned and Cessna-authorized Citation Service Facilities, operators, or other maintenance facilities may submit a Citation Credit Claim Form for the parts required to accomplish this bulletin.
Labor Coverage: Cessna-owned and Cessna-authorized Citation Service Facilities may submit a Citation Credit Claim Form for the labor necessary to accomplish this service bulletin. Please note Manpower Requirements for coverage guidelines.
Credit Application:
All work must be completed and the Citation Credit Claim Form submitted before the date shown below. Send the Citation Credit Claim, along with any required parts (see Material Information), to the point of purchase. Parts to be returned to Cessna Service Parts & Programs should be forwarded to:
Citation Warranty Administration 7121 Southwest Boulevard Wichita, KS USA 67215
Expiration: June 30, 2014
NOTE: As a convenience, service documents are now available online to all our customers through a simple, free-of-charge registration process. If you would like to sign up, please visit the "Customer Access" link at www.cessnasupport.com to register.
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