25th May, 2016

PRINCIPLES OF AGILE METRICS

Sunil MundraPrincipal Consultant

WHY HAVE METRICS?

WHY HAVE METRICS?

• Measure Outcomes

• Guide Decision Making

• Influence Behaviours

THE PRINCIPLES

Outcome Over Activity

THE PRINCIPLES

Value Over

Volume

THE PRINCIPLES

Trends Over

Single Numbers

THE PRINCIPLES

Team Over

Individual

THE PRINCIPLES

Provide Meaningful Insights

THE PRINCIPLES

Have A

Balanced Set

THE PRINCIPLES

Not Compare TeamsTHE PRINCIPLES

Incentivize

‘Right’ Behaviours

THE PRINCIPLES

Difficult To

‘Game’

THE PRINCIPLES

Watch Out For

‘Watermelons’

THE PRINCIPLES

NOT TO FORGET….

THEY ARE A MEANS, NOT AN END GOAL.

Metrics Are Useful,But…

THANK YOU

QUESTIONS?