Presented by Scott Snyder

Deep Water Horizon 4-20-10

Fukushima 3-11-11

BP Refinery in Texas City, 2005

I’ll Get it Done

What is Safety?Safety is freedom from danger, risks or accidents that may result in injury, property damage or death.

Recipe for SUCCESSManagement Commitment Incident InvestigationCommunicationsHazard RecognitionAudits/InspectionsManagement of ChangeTrainingEmployee InvolvementAccountability

MANAGEMENT COMMITMENTLeadership – “LEAD”Walk the TalkSet the “GOOD” exampleEmployee engagementBe fair & consistent Employee InvolvementIt’s not “Do What I say, Not What I Do”Starts at the TOP

INCIDENT INVESTIGATION

THE KEY RESULT SHOULD ALWAYS BE TO PREVENT A RECURRENCE OF THE SAME INCIDENT.

OUTCOMES OF INCIDENTS

NEGATIVE ASPECTSDEATH & INJURYDISEASEDAMAGE TO EQUIPMENT & PROPERTYLITIGATION COSTSLOST PRODUCTIVITYREPLACEMENT WORKERSADDITIONAL TRAININGCOMMUNITY IMPACT

WHO SHOULD INVESTIGATEDEPENDENT ON SEVERITY OF THE

ACCIDENT

INVESTIGATION TEAM INDIVIDUALS INVOLVED SUPERVISOR SAFETY DEPARTMENT UPPER MANAGEMENT WITNESSES OUTSIDE CONSULTANTS

INVESTIGATION STRATEGYGATHER INFORMATION & ESTABLISH

FACTS

ISOLATE ESSENTIAL CONTRIBUTING FACTORS

DETERMINE CORRECTIVE ACTIONS

IMPLEMENT CORRECTIVE ACTIONS

INVESTIGATION STRATEGYFACT GATHERING

ISOLATE SCENEBE IMPARTIAL & OBJECTIVEPHOTOS/DIAGRAMSINTERVIEW PEOPLECOMPILE PROCEDURES & RULES FOR THE

AREAGATHER MAINTENANCE RECORDS ON

EQUIPMENT INVOLVEDMAKE IT CLEAR THE OBJECT OF THE

INVESTIGATION IS TO AVOID RECURRENCE, NOT TO APPORTION BLAME

CONTRIBUTING FACTORSENVIRONMENTAL

Noise, heat, light, vapors, dustDESIGN

Workplace layout, tools, equipmentSYSTEMS & PROCEDURES

Lack of or inappropriateHUMAN BEHAVIOUR

Common to all accidents

Corrective ActionsDetermine Them

Look DeepFind them allKeep asking WHY

Implement ThemFix itTrain itImprove it

ConcernsNone or incomplete investigationNot finding causesNot addressing corrective actionsNo Employee InvolvementNot communicating lessons learned

If Not, It Will Happen Again

WHEN AN ORGANIZATION REACTS SWIFTLY

AND POSTIVELY TO INCIDENTS AND INJURIES,

IT’S ACTIONS REAFFIRM ITS COMMITMENT TO

THE SAFETY AND WELL-BEING OF ITS

EMPLOYEES

COMMUNICATIONSWeekly/monthly newslettersAll hands meetings/TailgateSafety flashes/GuardiansSuggestions boxesOpen & HonestTwo-way, Good or BadEmployee InvolvementPost – Near misses, Investigations, Audit

findings & Corrective actions, Completion dates, Targets, etc.

Builds Trust

Safety Whiteboard Expectations Supervisor/Safety Rep to hold meetings 1/week at Safety Whiteboard on shop floor/break room Mandatory union attendance and support groups (FSE/QE) Target time of 20 min. Only topic is safety Agenda:

Review updates of items on the whiteboard Poll group for new issues Triple I Matrix (Distribution List)

Outstanding Ergo Assessments Last week’s statistics Near Miss/Incidents – description of

Other Safety Stuff Guardians Safety Alerts

Leading/Lagging indicators (discuss 1/month) Safety Initiative (Departmental performance) - LWD/RIR

Before starting work, make sure you have everything you need to do your job safely.

Have the right toolsHave the right safety

equipmentKnow how to do the job

safelyKnow you’re fit and

competent

Speak up about safety

Daily briefingsTask specific trainingSuggesting safer ways of working to othersReporting unsafe acts and conditionsBeing safety proactive

Never walk by

If you see someone acting unsafely… point out the right way

If you see an unsafe condition… fix it and report it

If someone shows you a safe way… thank them for it; they may have saved you from injury or worse

Home safe

We all have family and friends

We all have interests, hobbies and passions

24 hours a day

Working in the Red ZoneHow do you know when you

are in the “Red Zone”? There are certain phrases or thoughts that should throw up a flag to alert you that you may be in danger. “I’ve never done this before.” “I don’t have the right tool.” “This isn’t the same as the

others” “I haven’t been trained for this” “This is rework” “This is a new job” “This is a new procedure” “This isn’t how we usually do it”

Most Accidents Happen in the “Red Zone.”

When you hear or think any of those phrases you should immediately:STOPTHINKMAKE SURE YOU ARE PERFORMING THE JOB SAFELYGET THE RIGHT TOOLSASK FOR HELPREPORT YOUR CONCERN

HAZARD RECOGNITIONRisk Assessments

Identify themImplement corrective actionsContinually reduce riskReevaluate occasionally

Job TaskJSA’s or JSP’sWork Instructions

Near Misses/Close Calls

Investigate near-misses since they are potential Incidents

Incidents or injuries are the “tip of the iceberg” of hazards

Incidents

Hazards

More Near Misses = Less Incidents

Employee trips, falls, hits head. Dies.

30,000 near misses

3,000 first aid injuries

300 Recordables

30

major injuries

1

fatality

Employee trips, falls and fractures arm. Eight weeks out of work.

Employee trips, falls and lacerates hand. Five stitches.

Employee trips, falls. Bruises hip.

Employee steps over waste. Walks away.

Our safest sites are those that report the most near misses

Why focus on near misses?

AUDITS/INSPECTIONSConduct trainingKnowledgeable with OSHA and other regulations Go in Teams, (2 or 3 members)Do different areasEngage workersShow positives, not just negativesTake others alongIdentify opportunities & Implement Corrective

ActionsSet dates or timelinesResponsible parties for completion

Management of ChangeGet the picture up front Changes to the processNew machinery/equipmentLocation changesNew processes or productsNew or changes to the facility

Cheaper to do it up front instead of afterwards

TRAININGOSHAOther regulationsCompanyJob/Task specificSkill setsShow competencyFollow-up

Know the Difference between right and wrong

Get the picture?Get the picture?

Training helps to Prevent Training helps to Prevent Incidents!Incidents!

Rules for LiftingGet close to the load.Test the loadKeep feet apart.Keep back straight.Bend your knees.Tuck your chin.Grip the load with your palms.

Get help if needed.

Employee InvolvementAlways get employees involved

Gains support/buy-inEasier for changePeople like to be active and heardThe workers usually know the answerCreate a team environmentHappier & more productive

SAFETY TEAMSEmployee Involvement & Buy InMission statementFocusedProper membersSpecial Project TeamsFor all Teams

Have a charterKeep minutes and attendanceStay on trackCelebrate successes

ACCOUNTABILITYDo What You SayWhat Happens If You Don’tHold everyone “accountable”

Can be very uncomfortable for most people

“Wise men learn from other’s men’s mistakes, fools by their own”.

(Chinese proverb)

ALWAYS ASK YOURSELF - What am I about to do?How can I get hurt?How severe will the injury be?

What can I do to prevent it?