Presented by Sandra German,RDR, RMR, RPR, CRR, CCP, CBC, CPE, CRI, CSR(A)

Remote CART provided by Ian Sutherland, RMR, RPR, CRR, CSR(A)

Remote CART: How I Can Access CART From Virtually Anywhere

By AB Captioning &

CART

What is Realtime?

Instantaneous verbatim translation of the spoken word into text by a realtime-trained court reporter at speeds exceeding 225 words per minute with 98% accuracy or higher.

How does it work?

Stenographic “notes” written on a computerized steno machine are transmitted through a cable or via Bluetooth to a computer database and translated into English text within seconds

Realtime is used in the following areas:

Broadcast captioning on television

Court & Litigation (for hard of hearing litigants, jurors, and accused

On-site and Remote CART (Communication Access Realtime Translation)

What is CART?Communication Access Realtime Translation is a word-for-word speech-to-text translation of all spoken words and environmental sounds facilitated through a CART Provider trained in conveying a speaker’s message complete with environmental cues.

Unlike computerized notetaking, speed typing, abbreviation systems or other interpretation services, CART empowers consumers to decide for themselves what information is important to them.

The steno keyboard is similar to a piano keyboard

On the steno machine… makes a word or sound

On the piano…. plays a note

Pressing one key ...

On the piano… plays a chord

Pressing several keys at once ...

On the steno machine… makes a word, sound, or syllable

We write phonetically & syllabically Initial consonant sounds and prefixes are made with the left hand

Final consonant sounds, suffixes/word endings are made with the right hand

11 different diphthongs are made with combinations of the vowel bank keys The asterisk is used to make corrections or additional variations of strokes

Numbers are made by pressing the number bar with any first row key

W-E-L

K-O-M

T-O

T-H-I-S

W-O-R-K

S-H-O-P

PERIOD

S T K P W H R A O * E U F R P B L G T S D Z

W E L K O P L T O

T H

W O R B G

S H O P

F P L T

4 main reasons why it sometimes looks goofy...

Mistrokes or Fat Finger Days! One too many or one too few keys stroked in an entry (because keys are only mms apart) can cause mistrokes with embarrassing results! We are ONLY human !

Word Boundary Mistranslates! Sometimes suffixes and prefixes attach to the wrong words

rely sensed vs relicensed forest toring vs for restoring Morgue Anacin Claire vs Morgan Sinclair theatre caliper former vs theatrical performer

MKZ = mad cow disease vs MKS = Michael Jackson

4 main reasons why it sometimes looks goofy...

Unstranslates! When the computer dictionary database does not contain a text match with a steno stroke, a default phonetic table will phonetically translate a stroke

FUJ = fudge (Steno = TPUPBLG)

Overstroking or Stacking! The keys on the steno machine don’t release quickly enough and a second stroke is written in the same electronic “space” as the first causing two strokes in one want TOUS go = want US TO go ask TOD pay = askeD TO pay wonder DOG I need = wonderING DO I need

CART/Captioning can also be used..

With interpreters and transliterators

As a teaching aid for learning English as a second language

Where transcripts are required

By persons with cognitive or motor challenges

CART/Captioning consumers claim . . .

Allows full group participation

Increased vocabulary & comprehension

Boosts self-esteem

Increased memory retention

We Include Environmental Sounds

Fire alarms

Announcements

Microphone feedback

Phone ringing

Outside noises

Music playing, including lyrics when possible

We include Audible sounds:

Laughter &

Giggling

Cheering & Applause

Screaming

Speaking in foreign languages

Other indicators we write . . .

^ Correction or - - to indicate a correction in previous text

Speaker identifiers>> Sandra:>> Mr. Sutherland:

>> Speaking through a translator:or

>> [ Speaking in Swahili ]

(said sarcastically)

[ ♪ Singing opera ♪ ]

Blah Blah Blah Blah Blah Blah

What does it take to do CART or Broadcast Captioning?

Graduate from an accredited court reporting school with 225 words per minute at 98% accuracy as an entry-level court reporter

Entry-level training can take from 2 to 5 years to graduate at this high standard of speed and accuracy

Advanced training in Realtime Theory to provide CART and Broadcast Captioning

Extensive database development

CART Providers and Captioners develop their own databases, unique to how they write, which takes many, many years to develop and perfect. This is a daily, ongoing process throughout their careers.

As well as ….

Love of words

Large knowledge base

Quick thinking

Well read

As well as ….

Very high brain-processing ability at breakneck speeds in stressful situations !!

Knowledge on EVERYTHING in the whole, WIDE world ... and how it’s spelled ... in less than a second !!

As well as ….

Credentials for Court Reporters,

CART Providers, and Broadcast Captioners

CSR(A) Certified Shorthand Reporter (Alberta)All certifications require annual Con.Ed. Credits to maintain

RPR Registered Professional Reporter (WK)Written knowledge legal test, 3 skills tests up to @ 225 words per minute @ 96%

accuracy

RMR Registered Merit Reporter, RPR prerequisiteAdvanced WK test & 3 skills tests up to @ 260 wpm @ 96% accuracy

RDR Registered Diplomat Reporter, RMR prerequisiteVery Advanced WK test. The highest credential in the industry

CCP Certified CART Provider WK CART test & unedited RT test @ 200 wpm @ 96% accuracy

CBC Certified Broadcast Captioner WK Broadcast Captioning test & unedited RT test @ 200 wpm @ 96% accuracy

CRR Certified Realtime Reporter WK legal test & unedited Realtime test @ 200 wpm @ 96% accuracy

Remote CART can be used in many situations . . .

where a CART Provider is unable to be on site

School classes off-site such as an agricultural field trip

Remote Meetings to several locations

To distant locations

Museum tours

Why Use Remote CART?

• Distance is too great for providing onsite CART– eg. isolated location

• Time does not permit travel to be on site – last minute requests

• No added travel costs for consumer – eg. No mileage or per diems

• Consumer preference – consumer may not want the CART Provider on location with them

• Multiple locations needing simultaneous access

Remote CART Situations

• Schools• Churches• Conventions• Seminars• Meetings

• Book Clubs• Support Groups• Webcasts &/or Webinars• Teleconference Calls (several consumer(s) calling in

from different locations

Remote CART Challenges

• Doctor Visits• Weddings• Funerals• Walking Tour• Noisy Environments• Breakout Discussions• Laboratory/Math/Physics Classes• Locations with poor internet access• Poor audio quality

* Remote CART is not ideal for all situations *

Remote CART Consumer Requirements

Equipment required by the CART Consumer to receive CART remotely at their location1. Computer with high-speed, stable internet access

Hard-wired internet for best results. Stable, high bandwidth wireless internet acceptable

2. Email access (before the event)

3. Emergency phone contact and/or cell phone texting capabilities

4. Instant Messaging Program (during the event)(StreamText, Skype, Yahoo, Windows Live Messenger,)

5. Excellent Audio (see next slide)

Audio! Audio! Audio!!!

If the CART Provider CAN’T hear it,

the CART Provider CAN’T write it!

Remote CART Consumer Audio Requirements

• Audio Feed sent from consumer to CART Provider can be any of the following:

Teleconference call phone number for CART Provider Using VOIP (Voice Over Internet Protocol) aka SKYPE

Direct audio feed from PA sound system in conference room connected to consumer’s computer or telephone line

Conference “spider” speakerphone Wireless lapel omnidirectional mic/receiver worn by the

person(s) speaking or wired room microphones Microphone on the consumer’s receiving computer

What the CART Provider needs to do a great job:

• Meeting agenda and prior meeting minutes• Names of chair/moderator and participants at the event• Participants identify themselves before speaking• Any industry-related vocabulary including names, spellings,

acronyms, topics, etc. to be discussed• Teleconference call-in numbers• CART consumer contact information:

– Email address– Contact phone number and/or cell phone number with texting– Instant message username and/or Skype username

•EXCELLENT audio feed!

Delivery WorkflowStreamText.NetConnectorApplication

Captioner’sTranscription Software

StreamText. Net

Captionedtext

• The streamed text can be broadcast to any device that supports standard HTML browser

• Output is easily configured for almost any application that can access the Internet

Main Benefits to StreamText

• Easy to Use. Reduces barriers to adopting technology. Take “I.T.” out of the loop!

• Flexible, Reliable

• Compatible with all major browsers on the market• No FLASH or Java required. Does not require

special ports or hard-coded IP addresses• Simple controls for setting viewing preferences• Natural text flow – easier to read and follow• Can accommodate one to 100,000 viewers